Suzuki XL7 Complaints

380 consumer complaints on file.

#10643913October 10, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ALL SYSTEM WARNING LIGHTS ARE ON. NOT SURE IF THERE IS A PROBLEM OR NOT. THE ELECTRICAL STABILITY CONTROL, CHECK ENGINE, ABS, AND ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643911October 10, 2014
UNKNOWN OR OTHER
THE PAINT ON THE REAR OF THE VEHICLE HAS CHIPPED OFF. I EXPECT THE REAR TO START RUSTING. I CAN'T TRADE MY CAR IN, DUE TO THE FACT THE PAINT IS PEELING. THE VEHICLE IS NO LONGER WORTH ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643582October 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION HAD FIVE DRIVE GEAR OPTIONS, BUT THE GEAR BECAME STUCK IN ONE OF THEM AND CAUSED THE TRANSMISSION TO FAIL. THE DEALER REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT THE GEAR MADE A LOUD KNOCKING NOISE, OVERHEATED, AND LEAKED FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638464September 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING, STRUCTURE
TO BEGIN, MY MOONROOF LEAKED INTO THE OVERHEAD LIGHTS IN THE CABIN ANY TIME I WASHED THE CAR. HAD TO TAKE IT IN 3 TIMES TO GET IT FIXED. WINDOW SEALS WERE BUCKLING AND GOT THOSE REPLACED BY DEALER - BUT CONTINUED TO BUCKLE. ALL STABILITRAC LIGHTS HAVE ALWAYS BEEN INTERMITTENT SINCE I BOUGHT THE CAR. KEY FOB WORKED INTERMITTENTLY AROUND 85000 THEN THE REAR DRIVER DOOR WOULD NOT RESPOND TO IT. REPLACED BATTERY IN FOB AND HAD TO TAKE IT IN TO ONLY HAVE IT DIAGNOSED THAT THE ACTUATOR IN THE DOOR WAS GOING OUT. WHILE I WAS TURNING A CORNER IN MY 2008 XL7, I HEARD A GRINDING/RATTLING NOISE THAT SEEMED TO WORSEN AT SLOWER SPEEDS AND WOULD GO AWAY AS I ACCELERATED THROUGH THE TURN AROUND 90000 MILES. POWER STEERING FELT TIGHT, ABS LIGHT, CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, AWD OFF, STABIL-TRAC LIGHT ALL CAME ON...INTERMITTENTLY. TOOK IT IN FOR OTHER REPAIRS BEFORE WARRANTY RAN OUT AND THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE/SOUND. AT 95700 MILES SAME THING STARTED HAPPENING, TOOK IT TO MY MECHANIC AND HE COULD NOT DUPLICATE THE ISSUE. AT 103000 MILES THE NOISE/RATTLING/GRINDING IS BACK IN FORCE. TOOK IT TO MY MECHANIC, HE WAS FINALLY ABLE TO DUPLICATE IT, PULLED MULTIPLE MIS-FIRE CODES P0300, P0301,P0305, & P0303. REPLACED A WEAK BATTERY, CHANGE THE OIL AND DIAGNOSED THE TIMING CHAIN/TENSIONER NEEDED TO BE REPLACED. CALLED SUZUKI TO EXPLAIN THAT THIS HAD BEEN HAPPENING FOR THE LAST 15000 MILES SPORADICALLY, FINALLY GOT IT DIAGNOSED AFTER THE WARRANTY HAD EXPIRED AND THEY WILL NOT EVEN RECOGNIZE THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. CALLED DEALERSHIP AND THE FIX IS AROUND $3000. THIS IS A PREVALENT RECURRING PROBLEM WITH THE XL7 2007-2009. AS MANY COMPLAINTS AS I HAVE SEEN REGARDING THIS ISSUE, KNOWING THAT IF I CONTINUE TO DRIVE IT LIKE THIS THAT IT COULD DESTROY THE ENTIRE ENGINE, SUZUKI SHOULD BE ISSUING A RECALL AND FIXING THIS DEFECTIVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638939September 23, 2014
AIR BAGS
ABOVE AREA WOULD NOT ALLOW ME TO ENTER THE REST OF THE VIN. # ----X92V044100900? MAKE AND MODEL WAS NOT AVAILABLE ON THIS CHART? I PURCHASED THIS VEHICLE FROM SAID-BUSINESS OWNER OF B & R AUTO BODY AND REPAIR. THEY CLAIMED IT TO BE THEIR BUSINESS VEHICLE? I KNEW THERE WERE ISSUE AND I TOOK CARE OF THEM: BRAKES, WIND SHIELD SMALL STUFF-NO PROBLEM ON VEHICLE . WHEN I TOOK VEHICLE FOR STATE INSPECT IT FAILED DUE TO NO AIR BAG LIGHT SHOWING. I WAS AN ELECTRONIC TECH. FOR M1/BRADLY TANKS SO WAS COMFORTABLE TEARING DASH APART TO EXAMINE LIGHT FOR DAMAGES. WOULD HAVE FIXED IF NECESSARY? ONCE I GOT INSIDE I FINED SOMEONE HAD DELIBERATELY TAPED BLACK ELECTRIC TAPE OVER LIGHT SO IT WOULD NOT SHOW A DEFAULT BY CONSTANTLY STAYING ON. I TOOK TAPE OFF WITH TWEEZER-HAVE SPOKE TO STATE POLICE AND WANT TO FILE MORE CHARGES AGAINST PREVIOUS OWNER FOR RECKLESS ENDANGERMENT OF MY LIFE & OTHERS. THIS WAS A DELIBERATE ACT TO DEFRAUD/HURT SOMEONE? FINGER PRINTS ON TAPE WILL SAY WHO DID IT. MY SUSPICIONS IS BRIAN OWNER OF VEHICLE/BUSINESS. IF AIRBAGS ARE SO IMPORTANT TO MY VEHICLE AND ITS SAFETY-NOT WORKING CAUSES IT TO FAIL TEST-THEN TAMPERING WITH THE ELECTRONICS TO DEFRAUD SOMEONE SHOULD HOLD EQUAL OFFENSE IN STATE OF VA. OR ELSEWHERE. THIS MAN ENDANGERED MY LIFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637589September 19, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT NOT TOO MAJOR AS THESE ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632179September 10, 2014
AIR BAGS
GOING ON A SMALL TRIP, AND MY PASSENGER, A RATHER LARGE MAN, SAT IN PASS FRONT SEAT, AND THE AIRBAG LIGHT CAME ON THE DASHBOARD, AND THE CLOCK STARTED FLASHING. BROUGHT TO BRAINTREE TOYOTA, NEAREST DEALERSHIP THAT WORKED ON SUZUKIS, AND THEY WERE ABLE TO RECALIBRATE UNDER PASS SEAT, RESET, AND ALL WORKED UNTIL A FEW MONTHS LATER, WHEN THE SAME MAN SAT IN THE PASS SEAT, AND AGAIN, THE AIRBAG LIGHT CAME ON AND THE CLOCK FLASHED, AND HAS BEEN EVER SINCE. I HAVE BEEN LIVING WITH THIS PROBLEM NOW FOR ABOUT 3-4 YEARS AND WAS TOLD THAT THE PARTS TO REPLACE WOULD BE SENSORS AT A COST OF ABOUT 1500.00 TO ME, AT MASTRIA SUZUKI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628194August 25, 2014
STEERING
THE POWER STEERING WENT ON THE VEHICLE EXCEPT WHEN ACCELERATING IN TURNS. TOOK IT TO A GARAGE WHERE THEY REPLACED THE PUMP. AFTER JUST DRIVING FOR 2 MILES THE PROBLEM CAME BACK. I RESEARCHED THE CAR ON THE WEB AND NOTICED I AM NOT ALONE WITH THIS PROBLEM. IT SOUNDS LIKE THAT NO MATTER WHAT I GET FIXED FOR THIS PROBLEM IT WILL JUST RETURN IN A SHORT TIME LATER. IT ALSO SOUNDS LIKE SUZUKI WILL DO NOTHING ABOUT IT. HOW CAN THIS BE ALLOWED? HOW CAN THIS BE SAFE? THERE ARE 80 COMPLAINTS ON HERE FOR A 2007 SUZUKI XL7 AND 25% OF THEM ARE FOR THE POWER STEERING. I'M ALSO AFRAID TO DRIVE MY CAR NOW AFTER READING THE HIGH AMOUNT OF AIRBAG DEFECTS. I AM NOT A RICH MAN. I HAVE A WIFE AND 3 KIDS AND HARDLY ANY MONEY. THIS IS MY ONLY VEHICLE. IF THIS IS A GOVERNMENT RUN WEBSITE THEN HOW COME NOTHING HAS BEEN DONE ABOUT THIS? THERE SHOULD BE A RECALL AND SUZUKI SHOULD BE PAYING FOR IT. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED FROM THIS PROBLEM. IS THAT WHAT IT TAKES FOR ANY ACTION TO GET DONE? I'M PRETTY SURE THE LAWSUIT FROM AN ACCIDENT WILL COST MORE THAN JUST FIXING ALL THESE VEHICLES. IT'S PRETTY SAD THAT WE ARE MORE WORRIED ABOUT OUR RELATIONSHIP WITH A FOREIGN COUNTRY THAN A FAMILY THAT MAY LOSE A LIFE OR TWO BECAUSE THEY ARE TOO CHEAP TO FIX THEIR PROBLEM THAT EVERYONE, INCLUDING THEM, KNOWS CAME DIRECTLY FROM WHEN THE CAR WAS DESIGNED AND BUILT. IT IS VERY UNDERSTANDABLE THAT CAR PARTS BREAK AFTER AWHILE. WHEN THEY ARE THE SAME CAR PARTS ON 25% OF A CERTAIN MODEL, IT IS VERY EASY TO SEE THAT SOMETHING IS WRONG. WHAT DOES IT TAKE TO GET A RECALL? 100% OF PEOPLE OWNING THIS VEHICLE TO COMPLAIN? ALL EVERYONE IS ASKING FOR IS TO PLEASE FIX THEIR VEHICLE SO IT RUNS LIKE IT SHOULD AND SHOW US SOME FAITH THAT THE CONSUMER IS VALUED FOR ONCE. THANK YOU FOR YOUR TIME...EVEN THOUGH I WILL PROBABLY HEAR NOTHING ABOUT THIS FROM ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627828August 24, 2014
ENGINE
THE TIMING CHAINS HAVE BEEN REPLACED TWICE IN 2 YEARS EVERY TIME INSPECTION IS DEW THEY ALWAYS KICK ON LIGHT SUZUKI REFUSES TO FIX ISSUE BUT SAME MOTOR AS CHEVY EQUINOX AND THEY HAVE ISSUED A RECALL ON CHAINS .THIS RECALL SHOULD BE ON XL7 AS WELL HAS SAME ISSUE SAME MOTOR BUT NOTHING BEING DONE TO FIX PROBLEM. 2700 DOLLAR REPAIR EVERY YEAR TO PASS INSPECTION. THEIR A LEMON.( JUNK) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626925August 20, 2014
ELECTRICAL SYSTEM, POWER TRAIN
WHEN GETTING ON THE INTERSTATE, CAR SUDDENLY LOST SPEED BUT RPM'S KEPT GOING UP, COULD NOT GO OVER 40, WHEN PULLED OVER, PUT IN PARK BUT ENGINE KEPT REVVING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626927August 20, 2014
ELECTRICAL SYSTEM
ONE DAY WHEN I GO TO START MY CAR WHEN I TURN THE KEY, A STATIC NOISE COMES FROM WHERE THE KEY GOES. VEHICLE STARTED BUT WHILE DRIVING, WOULD LOOSE POWER AND ACT LIKE IT IS GOING TO CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626931August 20, 2014
SERVICE BRAKES
WHEN SLOWING DOWN TO TURN , BRAKES WOULD NOT WORK AT ALL, HAD TO PULL THE EMERGENCY BRAKE TO STOP. MY YOUNG SON WAS IN THE CAR, THIS COULD HAVE ENDED BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626933August 20, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUSE THAT GOES TO THE FUEL INJECTORS KEEPS BLOWING, IT ONLY BLOWS HALF OF THE FUSE, EVERY FEW WEEKS, THE CAR WON'T START AND THE FUSE HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626929August 20, 2014
AIR BAGS
FRONT PASSENGER AIRBAG LIGHT COMES ON WHEN THE SEAT IS EMPTY AND THE SEAT BELT IS NOT BUCKLED. THE LIGHT CONSTANTLY FLASHES AND BEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616695July 27, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY SUZUKI XL7 HAS THE STABILITY CONTROL LIGHT AND ALL OTHER ELECTRICAL LIGHTS IN THE INTERIOR OF THE CAR GO ON AND OFF, THE WARNINGS FOR THE BREAKS AND STABILITY CONTROL THEY ALWAYS COME ON AFTER IT RAINS. WHEN THE TEMPERATURE IS OVER 85*, ALL THE ELECTRICAL COMPONENTS IN THE CAR GO CRAZY AND THE CAR SHUTS OFF, AFTER TAKING THE CAR SEVERAL TIMES TO THE DEALER THE HAVE NO IDEA WHAT CAN CAUSE THIS ISSUE, BUT NOW ALL THE LOCKS ARE NOT WORKING WHEN THE TEMPERATURE IS HIGH AND THE CAR IS EITHER LOCKED OR UNLOCKED, AND WE HAVE ISSUES WITH OUR AIR BAGS TOO, SOMETIMES THE PASSENGER LIGHT IS OFF WHEN SOMEONE IS SITTING ON IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615427July 22, 2014
ENGINE AND ENGINE COOLING
ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614988July 21, 2014
AIR BAGS, ENGINE, WHEELS
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609821July 11, 2014
SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY AND WITHOUT WARNING MY BACK AXLE CAME OFF. I WAS ABLE TO SAFELY MOVE MY VEHICLE OVER TO THE RIGHT SHOULDER. I HAD BEEN TRAVELING WITH MY FAMILY THE SPARKS CAUSED THE VEHICLE TO CAUGHT ON FIRE. I TOOK THE TRUCK TO THE BODY SHOP AND NO ONE COULD GIVE ME A EXPLANATION AS TO WHY THE AXLE CAME OFF. MY TRUCK IS CURRENTLY BEING REPAIRED, THIS HAS COST ME UNFORESEEN EXPERIENCES FOR CAR RENTALS AND MISSING WORK TO GET MY VEHICLE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606037June 25, 2014
STEERING, ENGINE
THE STEERING WHEEL MAKES A RUBBING SOUND WHEN TURNING BACK AND FORTH. I HAD IT FIXED ONCE WHILE STILL UNDER WARRANTY. WENT AWAY FOR A WHILE BUT NOW I'M AT 101,000 MILES AND IT'S BACK. UNFORTUNATELY I'M NOT UNDER WARRANTY ANYMORE, SO THIS REPAIR WILL HAVE TO BE OUT OF POCKET. DISAPPOINTED, HAD I KNOWN THAT I WAS GETTING A SUZUKI WITH GM PARTS I WOULD HAVE NEVER CONSIDERED BUYING IT. I HAD A 2002 SUZUKI XL7 AND NEVER HAD A PROBLEM WITH IT. ANOTHER PROBLEM THAT I ENCOUNTER ON MY VEHICLE IS THAT IT BURNS WAY TOO MUCH OIL. THE OIL CHANGES COME AROUND ALOT SOONER THAT THE INDICATOR DISPLAYS ON THE PANEL. DEALERSHIP HAS NO EXPLANATION FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595153May 30, 2014
STRUCTURE:BODY
BECAUSE OF FAULTY PRIMER, THE PAINT ON MY 2008 XL7 IS NOW PEELING OFF AND BUBBLING. SUZUKI REFUSES TO DO ANYTHING ABOUT IT. IT IS TOO EXPENSIVE TO FIX SO WHEN I GO TO TRADE IT IN, IT WILL BE WORTH LITTLE TO NOTHING. I WILL NEVER BUY ANOTHER SUZUKI AGAIN SIMPLY BASED ON THE LACK OF CUSTOMER SERVICE. MINE IS NOT THE ONLY WHITE XL7 THIS HAS HAPPENED TO. THERE ARE MANY MORE COMPLAINTS WHEN YOU SEARCH THE INTERNET WHERE SUZUKI HAS DONE NOTHING. IT'S SAD BECAUSE IT WAS A REALLY CLASSY VEHICLE AND NOT IT LOOKS LIKE A HOT MESS! IT DOESN'T SEEM LIKE SUZUKI WOULD WANT THEIR BRAND BEING REPRESENTED LIKE THIS AS YOU CAN CLEARLY TELL THE PAINT PROBLEM WAS NOT CAUSED BY AN ACCIDENT BUT IS A TRUE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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