Suzuki SX4 Complaints

312 consumer complaints on file.

#10332645May 28, 2010
AIR BAGS
FAILURE OF AIRBAG SYSTEM DUE TO FAILURE OF THE OCCUPANCY CONTROL MODULE. THIS SHUTS DOWN THE ENTIRE PASSENGER RESTRAIN SYSTEM FOR ALL AIRBAGS. A QUICK REVIEW OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM. WWW.SX4CLUB.COM/FORUMS. PLEASE SEARCH SX4 AIRBAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330341May 13, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAD THE SUZUKI SX4 SEDAN FOR 5 MONTHS AND THE WINDSHIELD WASHER APPEARED TO QUIT WORKING - WOULD NOT SPRAY - HOWEVER AFTER GETTING OUT OF THE VEHICLE, THERE WAS A POOL OF WINDSHIELD WASHER FLUID FLOWING DOWN THE DRIVEWAY. I TOOK IT TO DEALER AND THEY STATED THAT THERE IS A PLASTIC CONNECTOR THAT WAS BROKEN. THEY REPLACED IT WITH A BRASS FITTING AND ALL IS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329881May 11, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STARTED TICKING WHILE DRIVING. AFTER APPROXIMATELY 20 MILES, THE ENGINE QUIT COMPLETELY AND NEVER RESTARTED. AFTER DEALER INSPECTED THE CAR, IT WAS FOUND TO HAVE A FAILED ROD BEARING. AFTER FURTHER INVESTIGATION, THE FAILURE WAS BASED ON A LACK OF LUBRICATION, AND THEREFORE THE WARRANTY CLAIM WAS DENIED. AFTER AN ARBITRATOR REVIEWED THE CASE, IT WAS FOUND TO BE COVERED UNDER THE POWERTRAIN WARRANTY, SITTING THAT THE ENGINE WAS USING AN UNREASONABLE AMOUNT OF ENGINE OIL BETWEEN CHANGES, AND WAS THEREFORE STARVING THE BEARINGS OF OIL DURING OPERATION. THE ENGINE SHOULD NOT BE USING ANY OIL, AND AN INVESTIGATION SHOULD BE DONE ON THESE ENGINES TO SEE IF THERE ARE OTHER PEOPLE OUT THERE HAVING ENGINE BEARING ISSUES OR FAILURES EVEN IF THEY HAVE THE OIL CHANGED PER THE OWNER'S MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329081May 6, 2010
AIR BAGS:FRONTAL, SEAT BELTS
VEHICLE # 1 WILL BE THE ONE WE HAVE A COMPLAINT ABOUT. VEHICLE # 2 IS THE OTHER INVOLVED PARTY. VEHICLE # 2 RAN A RED LIGHT AND WAS T-BONED BY VEHICLE # 1. VEHICLE # 1 IS EQUIPPED WITH FRONT, PASSENGER, SIDE, AND TWO OTHER KINDS OF AIRBAGS. NO AIRBAGS DEPLOYED. FRONT DRIVERS SEATBELT DID NOT "CATCH", RESULTING IN DRIVER HITTING CHEST ON STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326910April 21, 2010
AIR BAGS
THE "AIRBAG IS DISABLED" LIGHT KEEPS COMING ON OUR 2009 SUZUKI SX4 CROSSOVER. WE ARE TOLD THAT THIS MEANS THE AIRBAGS ARE NOT FUNCTIONING. THE DEALERS HAVE WORKED ON IT THREE TIMES AND THE UNIT IS SUPPOSED TO BE FIXED. IT JUST CAME ON AGAIN FOR THE 4TH TIME. IT WAS LAST REPAIRED MARCH 17, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324530April 8, 2010
AIR BAGS
IN NOVEMBER 2009, AIR BAG ERROR LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP AND THE COMPUTER WAS RESET. IN DECEMBER 2009, I WAS IN AN ACCIDENT WITH A DEER GOING 55 MPH HEAD ON AND THE AIR BAGS DID NOT DEPLOY, WHICH WAS NOTED ON THE ACCIDENT REPORT. AFTER RECEIVING THE VEHICLE BACK AFTER REPAIRS WERE MADE WITH OEM PARTS, THE AIR BAG ERROR LIGHT CAME ON AGAIN AND I TOOK IT BACK TO THE DEALER, WHO THEN RESET THE COMPUTER AGAIN. I AM CONCERNED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10323344April 1, 2010
VEHICLE SPEED CONTROL
THE CONTACT OWNS 2010 SUSUKI SX4. WHILE DRIVING 20 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN CRASHING INTO A WALL AND A THE VEHICLE IN FRONT OF HIM. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSANGER SUFFERED MAJOR INJURIES FROM THE IMPACT OF THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 329. GG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10321850March 24, 2010
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY AND 30-40 MILES PER HOUR IN WRECK, CAR WAS TOTALED BY INSURANCE COMPANY, 2008 SUZUKI SX-4, 28000 MILES ON CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320990March 19, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH, AS HE CAME TO A STOP SIGN AND DEPRESSED THE BRAKE PEDAL, THE BRAKES DID NOT OPERATE. THE CONTACT STATED THE ENGINE STARTED REVVING UP FAST. HE PUT THE VEHICLE IN NEUTRAL AND THE ENGINE STARTED REVVING FASTER. HE TURNED THE ENGINE OFF AND THEN BACK ON AND THE VEHICLE OPERATED NORMALLY. HE TOOK THE VEHICLE TO THE DEALER AND AFTER FIVE WEEKS THE DEALER CALLED HIM ON MARCH 19TH, AND TOLD HIM TO PICK UP THE VEHICLE BECAUSE THERE WAS NOTHING WRONG WITH IT. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 21,000. UPDATED 07/19/10 *BF UPDATED 07/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316562March 4, 2010
VEHICLE SPEED CONTROL
1. DRIVING WITH CRUISE CONTROL ENGAGED IN HILLY TERRAIN. 2. WHEN DRIVING WITH CRUISE CONTROL ENGAGED, IN HILLY TERRAIN, IF THE HILL IS STEEP ENOUGH THAT THE TRANSMISSION DOWNSHIFTS TWICE, UPON REACHING THE CREST OF THE HILL OR OTHERWISE LEVELING OUT, THE CRUISE CONTROL DOES NOT RETURN THE CAR TO THE SET SPEED, BUT WILL CONTINUE TO ACCELERATE THE CAR TO FOUR MILE PER HOUR OR MORE OVER SET SPEED. AS I HAVE NOT YET LET THE VEHICLE GO COMPLETELY THROUGH IT MAXIMUM OVER-ACCELERATION, FOUR MILE OVER IS ALL I CAN REPORT. HAVE NOT HAD THAT MANY OPPORTUNITIES TO EXPERIENCE THIS, SINCE DON'T DRIVE UNDER THESE CONDITIONS VERY OFTEN. IT IS CONSISTENT IN ITS OCCURRENCE. THE OVER-ACCELERATION CAN BE VERY DISCONCERTING, AND, SINCE IT OCCURS IN HILLY TERRAIN, CAN, IF IT IS NOT A KNOWN ISSUE TO THE DRIVER, COULD PUT THEM IN DANGER OF LOSING CONTROL OF THE VEHICLE. THE OVER-ACCELERATION ALSO OCCURS WHEN THERE IS A SINGLE DOWN-SHIFT OF THE TRANSMISSION, BUT IS NOT AS SEVERE, BEING ONLY IN THE RANGE OF TWO MILES PER HOUR. STILL, I DON'T THINK THERE SHOULD BE ANY OVER-ACCELERATION OF ANY MAGNITUDE. 3. TALKED TO THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE CAR, AND HE INDICATED THAT THIS IS A KNOWN ISSUE AND THAT THERE WERE NO PLANS FOR ANY REPAIRS. UPSETTING, BUT, SINCE I KNOW THIS WILL HAPPEN, I CAN HANDLE IT. GIVEN THE TOYOTA ISSUE, THOUGH, I FEEL OBLIGED TO REPORT THAT THIS OCCURS, IT IS A KNOWN ISSUE TO THE MANUFACTURER, AND THAT THERE ARE NO PLANS FOR A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316125March 3, 2010
AIR BAGS:FRONTAL
SHORTLY AFTER I PURCHASED MY CAR I TOLD THE DEALER THAT THE PASSENGER AIRBAG INDICATOR LIGHT WAS SAYING IT WAS OFF OCCASIONALLY, EVEN WHEN PEOPLE WERE SITTING IN IT. THEY TOLD ME THE PERSON MUST BE "SITTING IN THE SEAT WRONG." I ASKED THEM ABOUT IT AGAIN A WEEK AGO AND THEY SAID "THEY MUST BE SITTING IN THE SEAT WRONG." I SAID IT DIDN'T MATTER HOW THE PERSON IS SITTING, IT STILL COMES ON. THEN THEY TOLD ME IT DEPENDS ON THE WEIGHT OF THE PERSON SITTING IN THE PASSENGER SEAT. I SAID IT WAS HAPPENING WITH SOMEONE 150 POUNDS AND 250 POUNDS. THEN THEY TOLD ME IT WAS A "DESIGN FLAW WITH THE CAR" AND THEY COULDN'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294631December 6, 2009
AIR BAGS:FRONTAL
I CURRENTLY OWN A 2009 SUZUKI SX4 CROSSOVER AND WAS RECENTLY IN A COLLISION. I WAS GOING APPROXIMATELY 40 MPH IN A FORWARD DIRECTION WHEN ANOTHER VEHICLE CROSSED FROM ONE PARKING LOT ON THE LEFT SIDE OF THE ROAD TRYING TO GET INTO A PARKING LOT DIRECTLY ACROSS TO MY RIGHT. I APPLIED THE BRAKES BEFORE WE COLLIDED, BUT STILL ENDED UP COLLIDING WITH THE OTHER VEHICLE IN A T-BONE POSITION. I HAVE FRONT, PASSENGER, AND SIDE SKIRT AIRBAGS IN MY VEHICLE AND NOT ONE OF THE AIRBAGS DEPLOYED. THE FRONT ENGINE COMPARTMENT TO MY VEHICLE WAS COMPLETELY SMASHED IN AND THE OTHER VEHICLE HAD EXTENSIVE DAMAGE TO THE PASSENGER SIDE BETWEEN THE FRONT AND REAR DOORS. BOTH MY PASSENGER AND I WERE WEARING SEATBELTS, SO WE WERE WIPED FORWARD AND BOTH HAD OUR HEADS COLLIDE WITH THE HEADRESTS OF OUR SEATS. WE WERE BOTH TAKEN ON BACKBOARDS BY AMBULANCE TO THE LOCAL HOSPITAL. BOTH POLICE OFFICERS AND THE EMT'S AT THE SCENE STATED THAT THE AIRBAGS SHOULD HAVE DEPLOYED WITH SUCH EXTENSIVE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10294059November 30, 2009
ENGINE AND ENGINE COOLING
I GOT AN OIL CHANGE AT GOSS SUZUKI IN MADISON, TENNESSEE. APPROXIMATELY 1.5 MILES DOWN THE ROAD FROM THE DEALERSHIP. MY BRAKES WENT OUT AND THE CAR WAS ENGULFED IN FLAMES UNDERNEATH. WHEN I GOT THE CAR STOPPED FINALLY, THE HOOD BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10289995October 27, 2009
STEERING:COLUMN
TL*THE CONTACT OWNS A 2009 SUZUKI SX4. WHILE DRIVING 20 MPH THE STEERING COLUMN LOCKED. AS A CONSEQUENCE SHE CRASHED INTO A DITCH AND WAS TAKEN TO THE HOSPITAL DUE TO HER INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. A POLICE REPORT IS AVAILABLE. THE DAMAGE TO THE VEHICLE WAS OVER $17,000 AND WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 945.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10290020October 27, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER, TIRES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289379October 22, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE HAD TO TURN OFF THE ENGINE TO RESET THE WARNING MESSAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, AND THE TECHNICIAN CONCLUDED THAT THE AIR BAG CONNECTOR MODULE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 56,000. THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285166September 24, 2009
AIR BAGS:FRONTAL
THE FRONT PASSENGER WEIGHT SENSOR FOR THE SRS AIRBAG SYSTEM HAD BEEN INTERMITTENTLY GOING ON AND OFF WITH SOMEONE IN THE SEAT AND OUT OF THE SEAT. THIS BEGAN WITHIN 100 MILES OF OWNERSHIP, AND OCCURRED VERY FREQUENTLY. THE DEALER COULD NEVER REPLICATE THIS. THEY STATED THE SYSTEM WAS DESIGNED TO WORK THAT WAY EVEN WHEN A 300 LB. TECH WAS SITTING IN THE SEAT AND THE LIGHT CAME ON SHOWING THE AIRBAG SYSTEM OFF. THE SENSOR IS NOW COMPLETELY OUT, AND THE AIRBAG LIGHT IS ON ALONG WITH THE PASSENGER SEAT BELT INDICATOR BOTH STAY LIT CONTINUALLY. NOW THAT THE SENSOR IS COMPLETELY OUT I AM OUTSIDE OF MY 36,000 MILE WARRANTY AND AM NOW IN MY EXTENDED WARRANTY I PURCHASED AT THE TIME I BOUGHT THE SX4. THE EXTENDED WARRANTY WILL NOT COVER A NEW SENSOR WHICH HAS BEEN QUOTED TO ME AT $2,600.00. THEY ARE SNEAKING THROUGH A LOOP HOLE THAT EXCLUDES THE AIRBAG SYSTEM AFTER AN ACCIDENT. IN WHICH THEY WON'T PAY IF THE AIRBAG HAS BEEN DEPLOYED. I AM NOW STUCK WITH A CAR THAT HAS AIRBAGS THAT MAY OR MAY NOT DEPLOY AT ANYTIME. I WAS TOLD CHANCES ARE IN AN ACCIDENT THEY WILL NOT DEPLOY. THIS IS A HUGE SAFETY CONCERN. I HOPE TO NEVER HAVE AN ACCIDENT, BUT IF YOU HAVE A SAFETY SYSTEM YOU WANT IT TO WORK. THIS IS A COMMON PROBLEM FOR THE SUZUKI SX4'S. VERY FEW SX4'S DO NOT HAVE THIS ISSUE. AND GIVEN LONG ENOUGH THE AIRBAG SYSTEM WILL SHUT DOWN IF THE SENSOR IS NOT REPLACED, AND IF THIS HAPPENS OUTSIDE OF THE MANUFACTURER WARRANTY YOUR STUCK DRIVING A TICKING TIME BOMB. I SIMPLY HOPE I'M NOT DRIVING DOWN THE ROAD ONE DAY AND THE AIRBAG SYSTEM SUDDENLY DECIDES IT'S TIME TO DEPLOY. I LOVE THE CAR I JUST WISH SUZUKI WOULD FIGURE OUT WHAT'S WRONG WITH THEIR SENSOR FIX IT AND REPLACE IT FOR ALL OF US OWNERS BEFORE SOMEONE GETS SERIOUSLY HURT FROM A LACK OF SAFETY RESTRAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283309September 8, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT WHEN ANYTHING WAS PLACED IN THE DRIVERS SIDE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THE AIR BAG SYSTEM HAS BEEN DEACTIVATED. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED AND THE COMPUTER SYSTEM WAS RESET. THE CONTACT HAS CONTINUOUSLY EXPERIENCED FAILURES WITH THE AIR BAG SYSTEM AND HAS HAD THE COMPUTER SYSTEM RESET MULTIPLE TIMES. THE MANUFACTURER HAS NOT OFFERED ANY RESOLUTIONS FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT HE SHOULD NOT PLACE ANYTHING IN THE DRIVERS SIDE PASSENGER SEAT. THE CONTACT STATED THAT THE FAILURE COULD RESULT IN A CRASH AND THE AIR BAGS WILL NOT DEPLOY. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265306April 14, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
THE CAR DOESN'T START WHEN I TURN THE KEY, IF ITS TOO HOT OUT OR COLD OUT. IT TAKES 30 MINUTES OF TURNING THE KEY OVER BEFORE THE CAR WILL START. I HAVE BROUGHT IT INTO THE DEALERSHIP 4 OR 5 TIMES NOW, AND THEY PUT A DOWNWARD TAIL PIPE ON IT, BUT STILL HASN'T FIXED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255964January 22, 2009
SEATS, STRUCTURE
WE PURCHASED A 2008 SUZUKI SX 4 THIS PAST SUMMER, I LOVE MY CAR AND THIS IS MY FIRST NEW VEHICLE. HOWEVER, MY COMPLAINT IS: WHEN I OPEN THE DOOR, RAIN WATER HITS THE UPHOLSTERY AND IT LEAVES SPOTS, WHICH THIS IS VERY DISHEARTENING AND DISPLEASING TO THE EYES. I FEEL THAT WE HAVE GIVEN A LOT OF MONEY FOR THIS VEHICLE AND ALSO TRYING TO CONSERVE GASOLINE. THE ONLY WAY TO GET RID OF THE SPOTS IS TO SHAMPOO THE MATERIAL. WHICH I HAVE HAD TO PURCHASE A SHAMPOOER. AND THEN WHEN IT RAINS AGAIN YOU ARE IN THE SAME BOAT OF HAVING TO CLEAN IT ! THE DEALER HAS PUT THE SCOTCH GUARD ON THIS VEHICLE TWICE, THEY (SUZUKI DEALER) SAID THIS IS ALL THEY CAN DO. THEY SUGGESTED I FILL A COMPLAINT. THEY SAID EVENTUALLY THERE WILL BE A RECALL. WHAT DO YOU SUGGEST? THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT. I HOPE SOON AND VERY SOON YOU WILL FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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