Subaru Outback Complaints (1999)

111 consumer complaints on file.

#10885130July 15, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE IS USING ITS POWER TO MAKE THE CAR THINK IT IS IN NEUTRAL AND DOES NOT START PROPERLY. IT WILL START IF YOU PULL THE FUSE OUT AND THEN PUT IT BACK IN TO PUT IT IN DRIVE. ALSO, LENDING WAY TO PROBLEMS WITH THE TRANSMISSION SYSTEM. EFFECTING MILEAGE ON THE COUNTER. CAR WAS STATIONERY UPON OCCURRENCE. THE CAR ITSELF IS GOOD IT RUNS PRETTY WELL YET, TO PUT IT IN DRIVE IT BURNS TRANSMISSION FLUID BECAUSE IT IS ALWAYS TELLING THE CAR IT IS IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873355June 9, 2016
SUSPENSION
FRONT COIL SPRING BROKE IN HALF WHILE VEHICLE WAS STATIONARY - ALMOST PUNCTURING TIRE, AND RENDERING VEHICLE IMMOBILE - THE BROKEN END OF THE COIL WAS WEDGED INTO THE TIRE SIDEWALL. IF THIS HAD HAPPENED WHILE VEHICLE WAS MOVING, IT WOULD HAVE CAUSED A BLOWOUT AND POSSIBLE ACCIDENT. SUBARU HAS A RECALL FOR COIL SPRINGS, BUT SAID THE VEHICLE WAS NOT COVERED BECAUSE IT WAS OUTSIDE THE VIN RANGE - BUT WAS CLEARLY STILL AFFECTED BY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564122February 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM
1999 SUBARU LEGACY OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BEGAN TO ROLL BACKWARD WHILE TRYING TO REMOVE KEYS. *SMD THE CONSUMER STATED SHE PARKED THE VEHICLE, PLACED IT IN PARK, AND LEFT THE KEYS IN THE IGNITION, SO SHE COULD CHECK OUT THE NEW HALOGEN BULBS THAT HAD BEEN INSTALLED. WHEN SHE RETURNED TO REMOVE THE KEY, WITH THE DOOR BEING OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS, AND THE OPENED DOOR PUSHED HER TO THE GROUND. THE CONSUMER STATED SHE CAREFULLY CHECKED AND MADE SURE, THE VEHICLE WAS SECURELY IN PARK, BEFORE SHE EXITED TO CHECK THE LIGHTS, AND DID NOT TOUCH ANYTHING WHEN SHE RETURNED. SHE WAS SUBSEQUENTLY, TAKEN TO THE HOSPITAL BY AMBULANCE SUFFERING FROM SEVERE HEAD, BACK AND NECK INJURIES AND SPENT 2 DAYS IN THE HOSPITAL. THE VEHICLE ROLLED INTO TWO OTHER PARKED CARS AND CAUSED DAMAGE TO BOTH. UPDATED 05/20/14 UPDATED 06/19/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496771February 7, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 1999 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY CHANGE THE GEAR FROM REVERSE TO DRIVE IN ORDER FOR IT TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411908July 11, 2011
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
1999 SUBARU OUTBACK LTD POWER STEERING RACK LEAK AND CAM SEAL LEAK WHICH RUINED TIMING BELT. THIS CAR IS A PIECE OF JUNK! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402856May 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
99 SUBARU LEGACY OUTBACK /W AUTOMATIC TRANSMISSION. THE AUTOMATIC TRANSMISSION DOS NOT ENGAGE WHEN PLACED FROM P TO D, OR DISENGAGE FROM GEAR WHEN VEHICLE STOP. I WAS ON A SLIGHT HILL STOPPED. CAR DISENGAGED FROM GEAR AND I COULD NOT MOVE. IN D - WHEN I RELEASED BRAKE THE CAR ROLLED BACKWARDS CAUSING CONTACT WITH THE CAR BEHIND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368602December 1, 2010
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES
MY DAUGHTER WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH, THE HOOD FLEW OPEN SMASHED THE WINDSHIELD, SHE CROSSED A LANE OF TRAFFIC WENT INTO THE DITCH, HIT HER HEAD ON THE STEERING WHEEL AND RECEIVED A MILD CONCUSSION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10331541May 21, 2010
SUSPENSION:FRONT
WE EXPERIENCED AN INCIDENT IN WHICH A FRONT SUSPENSION COIL SPRING FAILED. PARKING OUR 1999 SUBARU LEGACY OUTBACK, THE VEHICLE WAS PERFECTLY FINE. IN THE MORNING THE VEHICLE HAD A FLAT DRIVER'S SIDE TIRE. JACKING THE CAR, IT WAS DIFFICULT TO REMOVE THE FLAT TIRE AND WHEEL. THE REASON IT WAS HARD TO REMOVE WAS THAT A SHARP LONG PIECE OF THE FRONT COIL SPRING HAS BROKEN AWAY, AND PUNCTURED THE SIDEWALL OF THE TIRE. WHEN THE TIRE AND WHEEL WERE FINALLY REMOVED, THE BROKEN COIL SPRING COULD BE SEEN SITTING ATOP THE FRONT STRUT. THE REMAINDER OF THE COIL SPRING HAD A LONG SHARP POINT THAT HAD SHOT DOWN OVER THE SPRING SEAT ON THE STRUT AND WAS PROTRUDING INTO THE WHEEL WELL AREA WHERE IT HAD DAMAGED THE TIRE. ALSO, MANY PIECES OF BLACK PAINT WHICH HAD BEEN COATING THE COIL SPRING COULD BE SEEN NOW LYING ON THE GROUND. THE COIL SPRING ITSELF WAS RUSTED OVER THE ENTIRE SPRING SURFACE OF THE SPRING. THE BROKEN PIECE OF THE COIL SPRING WHICH WAS SEPARATED FROM THE REST OF THE SPRING WAS PULLED OFF OF THE STRUT AND PUT INTO THE CAR. THE REMAINDER OF THE BROKEN COIL SPRING WAS THEN ABLE TO BE LIFTED UP AND SUSPENDED ABOVE THE STRUT COIL SPRING SEAT IN ORDER TO DRIVE THE CAR TO A SUBARU DEALER. THE SUBARU DEALER CHECKED MY VEHICLE VIN# TELLING ME THAT THERE WERE NO RECALLS ON THIS VEHICLE FOR ANY FAILED COIL SPRINGS. I REFERENCED A RECALL NOTICE I HAD FOUND ONLINE WHICH DETAILED THE EXACT FAILURE IN WHICH I HAD EXPERIENCED, A BROKEN COIL SPRING, CAUSED BY DEFECTING PAINT COATING THE SPRING, LEADING TO RUSTING OF THE SPRING AND BREAKAGE, ALSO OCCASIONALLY PUNCTURING TIRES IN THE PROCESS. I WAS TOLD A CALL WOULD BE PLACE TO THE SUBARU REP TO INQUIRE ABOUT SUCH A RECALL. I RECEIVED NOTICE THAT NO SUCH RECALL EXISTED AND NO WARRANTY COVERAGE EXISTED FOR THE FAILED COIL SPRING AND TIRE PUNCTURE. I CAN ONLY IMAGINE HOW SUCH A FAILURE AT HIGHWAY SPEED AND THE SUBSEQUENT DAMAGE TO VEHICLE AND DRIVER AND PASSENGER MIGHT ENSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329201May 6, 2010
SUSPENSION:FRONT:WHEEL BEARING, AIR BAGS
99 SUBARU OUTBACK HIT IN REAR BAGS DID NOT DEPLOY MINOR NECK AND LOWER BACK BRUISES. ALSO, ANOTHER FRONT WHEEL BEARING FAILURE AFTER 50,000 MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10283295September 8, 2009
FUEL SYSTEM, GASOLINE
FUEL FILLER TUBE CORROSION CAUSES LEAK OF FUEL AND FUEL VAPOR. CHECK ENGINE LIGHT ILLUMINATES CODE P0440 (EVAP EMISSIONS MALFUNCTION). FUEL FILLER TUBE AND VALVE ASSEMBLY PARTS COST IS $200. LABOR $275. COMMON PROBLEM ON SUBARUS THAT SHOULD BE INVESTIGATED AND RECALLED DUE TO FUEL VAPOR LEAKAGE POSES AN ENVIRONMENTAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279775August 8, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEAD GASKET FAILED ON 1999 SUBARU AT 38,000. CAR WAS MAINTAINED RELIGIOUSLY. SUBARU RECALL WAS NEVER SENT TO ME. I WAS TOLD MY CAR WAS THE 'WRONG PHASE ENGINE' TO BE COVERED UNDER WARRANTY. CAR HAD OVERHEATED 3 MONTHS EARLIER. SUBARU FLUSHED THE SYSTEM AND ADDED 'SPECIAL COOLANT LUBRICANT'. THIS WAS WORTHLESS. I WAS TOLD IT WOULD COST $2000+, EVEN THOUGH MY FAMILY HAS PURCHASED 4 SUBARU'S FROM THE SAME DEALER. AFTER A LOT OF SCREAMING AND YELLING, THEY REPLACED BOTH GASKETS, RADIATOR, THERMOSTAT AND WATER PUMP. I ENDED UP PAYING $250. DEALER, (WAKEFIELD SURBARU, WAKEFIELD MA.) HELPED CONVINCED SUBARU CORPORATE TO FOOT MOST OF THE EXPENSE. LATER WHEN SUBARU OIL FILTERS FAILED (LEAKS) AND AFTER MORE SCREAMING AND YELLING WITH THIS DEALER SHIP, (AFTER THEY SAID I WAS MAKING UP THE LEAK PROBLEM) I'VE CHANGED DEALERSHIPS WHO HAS A MORE PROFESSIONAL SERVICE CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273601June 12, 2009
TIRES
TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. THE VEHICLE HAS GOODYEAR REGATTA 2 TIRES, SIZE 205/70/15. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN VIBRATING. THE VIBRATIONS WORSENED AS THE SPEED INCREASED. IN ADDITION, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND HE STATED THAT THE FRONT DRIVER'S AND PASSENGER TIRES EXHIBITED EXCESSIVE ROAD FORCE VARIATIONS. A ROAD FORCE BALANCING MEASUREMENT WAS PERFORMED ON THE DEFECTIVE TIRES; HOWEVER, THE FOUR TIRES MOUNTED ON THE VEHICLE EXHIBITED UNIFORM WEAR AND TREAD LIFE. THE TIRES WERE TEMPORARILY ROTATED TO THE REAR OF THE VEHICLE. THE TECHNICIAN RECOMMENDED REPLACING THE DEFECTIVE TIRES. THE CONTACT IS IN THE PROCESS OF REPLACING ALL FOUR TIRES. THE FAILURE MILEAGE WAS 125,355 AND CURRENT MILEAGE WAS 127,305. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269122May 18, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE CONTACT DID NOT REALIZE THE FAILURE UNTIL THE TIRE WAS CHANGED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER (01V216000). THE CURRENT AND FAILURE MILEAGES WERE 171,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268226May 8, 2009
ENGINE AND ENGINE COOLING
ENGINE AND ENGINE COOLING: BLOWN HEAD GASKETS 1999 SUBARU LEGACY OUTBACK DOHC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259767February 24, 2009
ELECTRICAL SYSTEM
1999 SUBARU LEGACY OUTBACK SPEEDOMETER/ODOMETER FAILURE. INTERMITTANT PROBLEM. INFORMED BY DEALER THAT THIS IS A COMMON PROBLEM WITH 1999 SUBARU'S. DEALER INFORMS CUSTOMER THAT PROBLEM IS ELECTRONIC CIRCUIT BOARD ISSUE. SPEEDOMETER REPLACED BY DEALER AT COST OF $315. SUBARU PART NUMBER 85020AC330. CONSUMER HAS OLD, FAILED UNIT. THIS IS NOT AND SHOULD NOT BE A "WEAR" TYPE ITEM. THIS TYPE OF FAILURE IS SUBARU MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244387October 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
SPEEDOMETER PERIODICALLY DOES NOT WORK. I HAVE FOUND THIS IS COMMON PROBLEM IN THESE MODELS AND IT IS NOT EASY TO GET IT REPLACED. KNOWING THE SPEED WHEN DRIVING IS VERY IMPORTANT. I AM PETRIFIED MOST OF THE TIME THAT CHP IS GOING TO PULL ME OVER ON HIGHWAY. IT TYPICALLY GOES OUT IN HIGHWAY DRIVING. I JUST BOUGHT THIS, BUT IT IS OBVIOUS PRIOR OWNER HAD ISSUES WITH IT AS MANY OTHER PEOPLE ONLINE WITH SAME YEAR MODEL. IT SHOULD BE RECALLED. ALSO, NONE OF THE BELLS, BUZZERS, ALARM GIZMOS ASSOCIATED WITH OPENING THE DOOR AND PUTTING ON SEATBELTS IS WORKING. I THINK THIS IS ALL RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212187December 18, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
MY 1999 SUBARU OUTBACK WAGON ISSUED A CEL WITH A 440 CODE. IN FINDING THE SOURCE OF THE PROBLEM, I DISCOVERED THAT THE GAS FILL PIPE BELOW THE GAS CAP HAS ROTTED OUT AND HAS DEVELOPED, HOLES LEADING TO RAW GAS SPILLAGE AND FAILURE OF THE EMISSIONS SYSTEM. THE DESIGN OF THE COVER AROUND THE OUTSIDE OF THIS PIPE CAUSED THE ACCUMULATION OF DIRT AND DEBRIS OVER THE YEARS THAT HAS RUSTED THE PIPE FROM THE OUTSIDE IN. THIS IS A POOR DESIGN THAT ALLOWS THE DIRT TO COLLECT HERE. THERE IS NOTHING IN THE MANUAL THAT INDICATES ANY CLEANING OF THIS AREA IS REQUIRED TO PREVENT THIS FROM OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210975December 6, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEAD GASKET FAILED AT 125K MILES. I SPENT $1725 GETTING THE HEAD GASKET & CYLINDER BOLTS REPLACED. THE HEAD GASKET IS NOW FAILING AGAIN 9 MOS & 12K MILES LATER. I HAVE ALWAYS METICULOUSLY MAINTAINED THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202056September 6, 2007
AIR BAGS
TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY AND HE WENT THROUGH THE WINDSHIELD. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 39,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10186303March 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILS SPONTANEOUSLY, INTERMITTENTLY AND FREQUENTLY. INDICATED SPEED DROPS TO ZERO. RETURNS SPONTANEOUSLY AFTER 10 SECONDS TO 15 MINUTES. NOT VEHICLE SPEED SENSOR (VSS) OR WIRING/CONNECTOR RELATED. SERVICE TECHNICIAN FOUND SPEEDOMETER CIRCUIT BOARD DELAMINATED, CAUSING COMPONENTS TO SEPARATE FROM CIRCUIT BOARD. STATED THIS APPEARED TO BE CAUSED BY OEM SEALANT USED ON THE CIRCUIT BOARDS AS SEEN IN OTHER SUBARUS AND MANY HONDA VEHICLES. SPEEDOMETER IS AN OBVIOUS SAFETY AND LEGAL LIABILITY COMPONENT, WHICH PROVIDES CRITICAL FEEDBACK TO VEHICLE OPERATOR. MANY OTHER FAILURES REPORTED ON INTERNET. RECALL SHOULD BE ISSUED IF FURTHER INVESTIGATION CONFIRMS DEFECT FREQUENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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