Subaru Outback Complaints

1,029 consumer complaints on file.

#11662765May 23, 2025
UNKNOWN OR OTHER
The rear driver side window shattered while I was driving. There was no outside influence, and I was driving around 35-40 miles/hour. I am reporting this because Subaru had the same incident happen multiple times on another model of their vehicles. If there was anyone sitting in the back, they would have most likely been injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661946May 19, 2025
ENGINE
While stopped at a yield sign waiting for traffic to clear so I may proceed with my left turn, I stepped on the accelerator pedal to make my left turn; however, my car did not go because the engine had turned off due to the auto stop feature. Once the engine restarted, I was no longer clear about proceeding with my left turn and had to apply the brakes very hard immediately to stop my vehicle. The auto engine stop is a dangerous feature that should not automatically be applied when starting the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661373May 16, 2025
SEATS
DRIVER AND PASSENGER SEAT CONTOUR DO NOT PROVIDE PROPER LUMBAR SUPPORT. ALSO WHILE ANCHORING THE CAR SEAT ON THE REAR SEAT WITH KNOEE DOWN MAKES TO HEAR CRACKING NOISE FROM THE WOODEN BASE BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660809May 14, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver door opened during the highway, it was raining and my speed wa about 70mph. This never happened before and I’m very scared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660702May 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2025 Subaru Outback. The contact stated that while attempting to refuel the vehicle, gasoline started to spill from the fuel filler neck. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to provide a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The VIN was not available. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660538May 12, 2025
VISIBILITY/WIPER
My windshield just cracked by itself without hitting anything. This is really frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660230May 11, 2025
UNKNOWN OR OTHER
While at a stop, exiting a parking lot, driver’s side rear door window spontaneously blew out, inward. Police responded. No indication of foul play. No environmental issues. No temp change. Purely random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660170May 10, 2025
UNKNOWN OR OTHER
Subaru bluetooth and CARPLAY is not working for phone calls. The caller cannot hear driver. There is an issue with subaru technology here and I note many other drivers reporting same issue. Subaru needs to fix this and do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659587May 7, 2025
UNKNOWN OR OTHER
Front windshield spontaneously cracked without incident right where the rearview mirror is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659031May 5, 2025
VISIBILITY/WIPER
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655925April 21, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver’s side door opened while on the highway going 60-65. All doors were properly closed upon departure, and the door randomly opened. The doors were locked, so it stayed partially latched but ajar with the open door light suddenly coming on. It was a safety issue because it terrified me and I had to quickly pull over to close it/ assess what just happened. I will take the car to the dealership ASAP to report and have the latches inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655362April 18, 2025
ELECTRICAL SYSTEM
Subaru accessory QI Wireless phone charger (H671SAN202) consistently overheats phone causing it to shut down. Dealer acknowledged the part can be specific in the way it operates. I followed guidance to remove case and try reorienting which still produced the same results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655246April 17, 2025
VISIBILITY/WIPER
Small rocks cause very large cracks across windshield. Windshield seems brittle or fragile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654281April 12, 2025
UNKNOWN OR OTHER, POWER TRAIN
Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at the moment & warranty company refusing to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653750April 9, 2025
ELECTRICAL SYSTEM
The drivers side window frequently will not roll up. Has happened multiple times and dealership says they reset it but still does not work properly. In inclement weather conditions this is a serious safety issue. Most recent information is below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652303April 2, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651579March 30, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When going down my driveway, the (RAB) Reverse Automatic Braking system will often times turn itself off and not reset like the manual say's it should. I have to stop the car, shut it off and open the door to ensure everything is off and restart the car to get it to reset. It has been in the dealership, Subaru of Kennesaw, Kennesaw Ga 4 time for this issue. Last time it was in the dealership they had it for over a month. And it is still happening. This started after a software update done on 10-28-2024 and to date has happened 52 times since then. I have photo documentation of these instances. These exceeded the max allowable of your website so did no upload them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650894March 26, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My 2025 Subaru Outback has two persistent defects after three repair attempts, posing safety risks and meeting Tennessee lemon law standards: 1.Fuel Economy Defect: Advertised 32 MPG highway (EPA estimate), but I average 22-27 MPG at every fill up, regardless of city or highway driving. This car has been in the shop and the dealership offered no fix. Dealer staff admitted MPG is below spec, yet claim it’s ‘normal.’ This suggests a potential engine or emissions fault, risking unexpected fuel loss on highways—a safety hazard for long drives. Not to mention false advertising to sell a car. 2.Infotainment Glitches: System updated twice since December 2024, still crashes/freezes (e.g., March 26, 2025, screen blacked out for over 5 minutes and restarted 3 times, this glitch effected my back up camera when trying to back into my driveway. intermittent failure obscures visibility . Drops phone connection while trying to map to a destination. This directly effects safety as you have to try and get the phone reconnected to resume mapping. Three repair attempts failed. This impairs safe operation, risking collisions in traffic or parking. These unresolved issues—three failed fixes per Tennessee lemon law—substantially impair safety and use. NHTSA intervention needed for potential recall.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650810March 26, 2025
AIR BAGS
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650376March 25, 2025
VISIBILITY/WIPER
On my second windshield repair, windshield is highly sensitive and prone to cracks and chips, unbelievable / unacceptable for a new car. I’ve drove a Acura MDX 2006 previous to driving a Subaru Outback 2025 and not once have I ever had a windshield be so prone to cracks / chips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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