Subaru Legacy Complaints (2007)

33 consumer complaints on file.

#11578758March 21, 2024
SERVICE BRAKES
Brake line failed unexpectedly and catastrophically while driving 2007 Subaru Legacy. Vehicle would have been covered per recall [XXX]; however, it was registered in Virginia so was not 'included' in the recall despite being exposed to comparable levels of snow and road salt in a rural southwestern part of Virginia less than 50 miles from the original recall region. Car was purchased new from a dealership in West Virginia (part of the recall region) and frequently operated in that region. Failing to include parts of Virginia that receive just as much, if not more, snow and corrosive road treatment in recall [XXX] was an error that resulted in a major safety hazard. The brake line failed at the exact location described in recall [XXX], at the 4-way connector block under the fuel-tank protector. The location of the failure is not visible during normal brake service, leading to corrosion in that location going unnoticed and unrepaired. Other substantial portions of the brake line system are polymer-coated to prevent corrosion; however, the small section at the 4-way connector block is not, permitting hazardous corrosion to the point of failure in this case. The recall notice [XXX] should be extended to include additional regions where roads are treated with corrosive salt anti-ice products so owners of these vehicles can have them inspected and/or repaired prior to an unexpected catastrophic failure as I experienced. The design of the braking system with substantial portions of polymer coated lines leads owners and repair staff to believe there is no problem with corrosion of the brake lines and no need for additional inspection or repair, and removal of the fuel-tank protector to expose the portion of the non-coated and corrosion-prone brake line system in the recall is not included as part of the standard maintenance program per the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438076October 25, 2021
SUSPENSION
Rear driver side wheel bearing is bad at 75,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421853June 22, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
The dash pad has deteriorated, become sticky and shinny. My daughter owns a Mazda 3 with a similar problem, Mazda had a recall and the dash pad was replaced by the dealer. This is a safety issue because the shinny finish that has formed creates glare in the inside windshield in the sunlight. It is very dangerous as it obscures vision. I have not taken the car to the dealer and have not reported it to any other authority. Its a car we recently purchased and my first step was to see if there was a recall. Like I said, the same exact issue happened to another car and it was resolved by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413090April 20, 2021
ENGINE
VEHICLE ON HIGHWAY AND STREET, THE HEAD GASKET IS LEAKING HEAVILY AND CAUSING THE OIL TO LEAK ONTO THE ENGINE. THE PISTONS WILL SEIZE. THE RODS WILL BREAK AND A BLOWN ENGINE WILL OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374096November 11, 2020
AIR BAGS, UNKNOWN OR OTHER
I HAVE RECEIVED OVER 40 NOTICES REGARDING MY 2007 SUBARU LEGACY THAT I HAVE NOT OWNED SINCE 2015. THE CAR IS SITTING IN A JUNK YARD AND I HAVE CALLED THE NUMBER ON THESE NOTICES ROUGHLY 15 TIMES AND EACH TIME I AM TOLD SOMETHING DIFFERENT. I DO NOT OWN THIS CAR. PLEASE TAKE ME OFF THIS LIST. I AM BEING HARASSED FOR A VEHICLE I HAVE NOT OWNED IN OVER 5 YEARS. PLEASE WORK ON YOUR PROCESSES SO THAT I AM NOT BEING HARASSED ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351123August 25, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11317158March 9, 2020
SERVICE BRAKES
SUBARU USA AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAVE ISSUED A RECALL ON SPECIFIC SUBARU'S THAT IDENTIFIES THE BRAKE SYSTEM WILL FAIL WITHOUT NOTICE. THE BRAKE LINES ON MY VEHICLE THAT FALL UNDER THE RECALL HAVE FAILED AND I DID ENCOUNTER A "NO BRAKE" SITUATION. AFTER BRINGING THE VEHICLE IN FOR REPAIR OF THE RECALL, THE DEALERSHIP CONTACTED ME BACK AND CLAIMED IT WAS NOT THE BRAKE LINES THAT CAUSED THE ISSUE. I CONFIRMED AND TESTED MY CLAIM PRIOR TO BRINGING IN THE VEHICLE THAT THE ISSUE WAS 100% DUE TO THE REAR BRAKE LINE LEAKING. DOYLE FALSIFIED THE ISSUE DURING THEIR EXPLANATION INDICATING IT WAS THE FRONT CALIPER THAT WAS LEAKING, WHICH WAS NOT PART OF THE RECALL. I HAVE MULTIPLE PICTURES THAT SHOW BRAKE FLUID LEAKING FROM THE HIGHLY CORRODED REAR BRAKE LINES. I HAD INDICATED EXACTLY WHERE THE LEAK WAS COMING FROM IN PRINTED DOCUMENTATION PROVIDED TO THE DOYLE SUBARU SERVICE MANAGER. SUBARU STATED THE LEAK WAS NOT COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297385January 6, 2020
STEERING
CAR SHUDDERS WHEN TURNING LEFT OR RIGHT. SUBARU HAS OTHER MODELS ON RECALL FOR THIS ISSUE. NOTICED IT AT FIRST WHEN PULLING INTO A PARKING LOT SPACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120975August 20, 2018
STRUCTURE:BODY
UNLOCKED DOORS SUDDENLY WON'T OPEN FROM INSIDE OR OUTSIDE. VEHICLE IS PARKED, TRYING TO ENTER CANT OPEN DOOR. IF VEHICLE IS IN AN ACCIDENT NO ONE WILL HAVE ACCESS TO ENTER OR EXIT PASSENGERS. ON A SUBARU FORUM I WAS ADVISED THAT ITS A COMMON PROBLEM. WELL, FORD HAD SIMILAR PROBLEMS WITH FIESTA AND FOCUS AND THEY HAD A SAFETY RECALL FIX FOR THE SAME IDENTICAL CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013856August 9, 2017
AIR BAGS, ENGINE
1. TAKATA -TRIED TO SEE IF MY CAR IS PART OF CLASS ACTION AUTOAIRBAGSETTLEMENT.COM WOULDN'T TAKE MY VIN; GLITCH. 2. HEAD GASKETS - IT WAS KNOW THAT THEIR HEAD GASKETS ARE AN ISSUE CAUSING (ME & MANY) TO HAVE TO HAVE THEM REPLACED COSTING $2000+; IT SEEMS THIS SHOULD BE REIMBURSABLE AND A RECALLED ITEM. RESPECTFULLY REQUEST YOU CONSIDER THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994278June 10, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE ELECTRICAL HARNESS CONNECTING THE BODY AND REAR LIFT GATE WHICH CONTAINS 14 WIRES WITHIN A RUBBER ACCORDIAN BOOT SUFFERED A BREAKAGE OF ALL 14 WIRES AT THE BODY SIDE OF THE BOOT. THIS AFFECTED THE THIRD BRAKE LIGHT, DEFROST WIRES, AND THE REAR WIPER MOTOR AS A SAFETY ISSUE, AND REAR BACKUP LIGHTS, LIFTGATE LOCK, AND SECURITY SYSTEM AS AN INCONVENIENCE. FIRST ITEM THAT WAS NOTICED WAS LIFT LATCH LOCK NOT WORKING, THEN OTHER ITEMS FAILED IN SUCCESSION. I LOOKED AT AFFECTED COMPONENTS BUT ONLY SOLVED PROBLEM BY ACCESSING A LEGACY OWNERS WEBSITE WHERE THIS WAS FOUND TO BE A FREQUENT ISSUE IN VARYING DEGREES. PROBLEM WAS FIXED, NOT REPAIRED, BY RUNNING 14 NEW HIGHER QUALITY WIRES THROUGH THE RUBBER BOOT AND MAKING CONNECTIONS AT EITHER SIDE. REPLACEMENT HARNESS FROM SUBARU HAD SAME TYPE OF WIRES WHICH IN MY OPINION WOULD HAVE EVENTUALLY FAILED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955741February 21, 2017
STRUCTURE:BODY
HOOD LATCH FAILURE ON HIGHWAY. FLEW UP AND BROKE WINDSHIELD. SAME THING HAPPENED TO OUR 2004 SUBARU LEGACY EXACTLY A WEEK BEFORE. WINDSHIELDS AND HOODS NEED TO BE REPLACED. THE LATCH IS LIKE A TOY, NOT STURDY AT ALL. CONTACT ME ASAP FOR PHOTOS [XXX] COULDN'T GET THE PHOTOS TO LOAD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920261October 31, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, A BURNT RUBBER AND PLASTIC ODOR EMITTED THE VEHICLE. THE VEHICLE OVERHEATED WITHOUT WARNING. IN ADDITION, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED THE FUSES TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10899701August 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/07/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894596August 9, 2016
AIR BAGS
SAFETY|SERVICE CAMPAIGN: WQR53|NHTSA CAMPAIGN: 15V323000 05-08 LEG/OUT PASS. AIR BAG INFLATOR:: SENT THIS EMAIL TO SUBARU TODAY: BEEN CALLING ALBANY SUBARU (ALBANY, CA) AND DOWNTOWN SUBARU (OAKLAND CA) FOR 2 MONTHS FOR SERVICE ON THIS RECALL. BOTH SAY THEY HAVE NO PARTS, WILL CALL ME, I'M ON THE LIST, THEY GET PARTS TO DO 2 SERVICES A MONTH, THERE ARE OVER 400 ON THE LIST... DON'T YOU THINK THIS IS UNACCEPTABLE FOR A SAFETY RECALL? WHEN CAN I DRIVE WITH A PASSENGER AGAIN? CC: NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894600August 9, 2016
AIR BAGS
TAKATA RECALL: MY COMPLAINT #10894596, JUST SUBMITTED, SEEMS TO BE PART OF THE TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865739May 19, 2016
AIR BAGS
TL* TAKATA RECALL- THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V323000(AIR BAGS) WAS RECEIVED IN DECEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862171April 29, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V323000 (AIR BAGS) AND 14V311000 (SERVICE BRAKES AND HYDRAULIC) BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852210March 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789273November 9, 2015
AIR BAGS
THE RED AIR BAG LIGHT ON MY CAR'S DASH IS CONSTANTLY ON, AND WILL NOT TURN OFF. I AM CONCERNED BECAUSE MY CAR IS A 2007 SUBARU LEGACY, AND I KNOW THAT THERE HAS BEEN A RECALL ON CARS THAT HAVE THE TAKATA AIR BAGS INSTALLED IN THEM. I AM NOT SURE WHY MY CAR'S YEAR AND MODEL HAVE NOT BEEN INCLUDED IN THIS NATIONAL RECALL. I HAVE AN APPOINTMENT TOMORROW WITH A SUBARU DEALER TO HAVE THEM DIAGNOSE THIS ISSUE. AT THIS TIME THE PROBLEM IS UNKNOWN. I WAS TOLD THAT MY AIRBAGS WILL NOT DEPLOY BECAUSE THE RED AIR BAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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