Subaru Legacy Complaints (2007)

33 consumer complaints on file.

#10734923July 18, 2015
ENGINE
SUBARU KNOWS THEY HAVE ANY ISSUE WITH THEIR HEAD GASKETS AND THEY HAVE NEVER RECALLED THEM. I HAD TO PUT HEAD GASKETS IN AT 100,000 NOW THE HEAD GASKETS NEED TO BE DONE 20,000 MILES LATER. WHY WERE THEY NEVER FORCED TO RECALL THEIR CARS WITH THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622198August 14, 2014
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535357August 14, 2013
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN MAKING A HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND WAS DIAGNOSED AS A REAR WHEEL BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,785 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501273March 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE TECHNICIAN ADVISED THAT THE HEAD GASKET WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURED WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492260January 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE DID NOT RESPOND PROPERLY TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VALVE COVER GASKET WAS FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER AND WAS AGAIN TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEAD GASKET HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO ASSIST WITH THE REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 58,503. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454942April 12, 2012
ELECTRICAL SYSTEM
IF YOU PRESS ON MY RADIO AND/OR SOMETIMES FOR NO REASON AT ALL, MY DISPLAY LIGHTS ON THE RADIO GO OUT, THE LIGHTS FOR HEATER/AC/TEMP CONTROL GO OUT AND MY FOUR WAY FLASHERS COME ON. WHEN THIS OCCURS, YOU ARE UNABLE TO CONTROL THE RADIO, THE HEATER, DEFROST OR AIR CONDITIONER, WHICH IS DANGEROUS WITH VARIABLE WEATHER CONDITIONS. IN ADDITION, I HAVE TWO BABIES IN THE BACK SEAT SO REGULATING TEMP IS IMPORTANT TOO. AT FIRST THIS WAS AN INTERMITTENT PROBLEM, WHICH MADE IT DIFFICULT TO ADDRESS. NOW, IT IS MORE FREQUENT. RECENTLY, I HAD IT TO THE DEALER AND THE RADIO WAS DETERMINED FAULTY, BUT WILL COST $300+ TO FIX. I CONTACTED SUBARU OF AMERICA REGARDING THIS ISSUE AND I WAS TOLD BY THE REPRESENTATIVE THAT MY CAR IS WELL OUT OF WARRANTY AND ABOVE THE MILEAGE (MY CAR CURRENTLY HAS 58,000) AND THEY ARE SORRY. IN ADDITION TO THE RADIO PROBLEMS, MY CAR'S HEADLIGHTS AND FOG LIGHTS NEED TO BE REPLACED EVERY 6-8 MONTHS. I HAVE HAD MULTIPLE OCCURRENCES WHERE BOTH HEADLIGHTS DIE AT NIGHT AND I AM FORCED TO DRIVE WITH MY HIGH BEAMS ON. TO THIS I WAS INFORMED BY THE DEALER, THAT BULBS JUST DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448314February 17, 2012
AIR BAGS
THE AIR BAG SENSOR DOES NOT WORK IN THE PASSENGER SEAT, THE PART FAILS MOSTLY IN COLD WEATHER EVEN WHEN THERE'S NO PASSENGER. IT APPEARS THAT AT ABOUT 60 DEGREES IT WORKS OK, THIS IS A HUGE PROBLEM BECAUSE ACCORDING TO THE DEALER THE SYSTEM WILL NOT WORK AT ALL AS LONG AS THE LIGHTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427036September 24, 2011
WHEELS
FRONT LEFT WHEEL BEARING FAILURE. THE CAR WAS STILL UNDER FACTORY WARRANTY, SO IT WAS REPLACED FREE OF CHARGE. AT APPROXIMATELY 60,000 MILES THE REAR LEFT WHEEL BEARING STARTED TO FAIL. THE CAR IS NOW OUT OF WARRANTY AND SUBARU WANTS IN EXCESS OF $400 TO REPLACE (INCLUDING LABOR). I KNOW SUBARU HAS EXTENDED THEIR WARRANTY FOR WHEEL BEARINGS ON 2005-2006 LEGACY/OUTBACK MODELS TO 100,000 MI / 8 YEARS. OBVIOUSLY THE WHEEL BEARING ISSUES HAVE NOT BEEN RESOLVED ON THE 2007 MODELS. SUBARU CLAIMS IT'S A GREAT CAR COMPANY THAT CARES FOR IT'S CUSTOMERS. IF THIS IS SO, THEN SUBARU NOW NEEDS TO TAKE ACTION AND OFFER THE SAME WARRANTY EXTENSION TO 2007 MODEL OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426843September 22, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
THE ELECTRONIC DISPLAY FOR THE HVAC CONTROLS AND RADIO GO OFF AND COME ON INTERMITTENTLY FOR NO REASON. WHEN THE DISPLAY IS OFF, YOU CANNOT ENGAGE DEFROST, HEAT, A/C, AND NONE OF THE RADIO CONTROLS AT ALL. THE ONLY CONTROL THAT STILL FUNCTIONS IS THE FAN SPEED OF THE HVAC CONTROLS. THIS OCCURRENCE IS WELL DOCUMENTED AMONG NUMEROUS SUBARU OWNERS, ON THE OWNERS GROUP WWW.LEGACYGT.COM, OF WHICH I AM A MEMBER, FROM 9/29/2004 TO 5/2/2011. HTTP://LEGACYGT.COM/FORUMS/SHOWTHREAD.PHP/LOSS-OFF-POWER-RADIO-AND-CLIMATE-CONTROL-3459.HTML?HIGHLIGHT=RADIO+LIGHT+PROBLEM I FEEL THAT THIS IS A SAFETY ISSUE DUE TO THE FACT OF NOT BEING ABLE TO OPERATE OR CONTROL ANY OF THE DEFROST FEATURES OF THE HVAC, OR OPERATE THE CARS HEATER CONTROLS. I HAVE CONTACTED SUBARU CORPORATE AND THIS WAS THEIR REPLY: [XXX], THANK YOU FOR CONTACTING SUBARU OF AMERICA, INC. I REGRET A CONCERN REGARDING YOUR VEHICLE PROMPTED YOUR CONTACT TO US AND I APPRECIATE THE OPPORTUNITY TO BE OF ASSISTANCE. AT THIS TIME THERE ARE NO RECALLS OR SERVICE CAMPAIGNS FOR THE CONCERN YOU ARE EXPERIENCING. IN LOOKING AT YOUR VEHICLE IDENTIFICATION NUMBER, I DO SEE THAT THERE ARE TWO SERVICE PROGRAMS AFFECTING YOUR VEHICLE WHICH WOULD NEED TO BE COMPLETED. THEY ARE WVU31 AND WVM23 - BOTH ARE ECM REPROGRAMMING. THESE SERVICE CAMPAIGNS CAN BE COMPLETED FREE OF CHARGE THROUGH ANY AUTHORIZED SUBARU DEALERSHIP. SINCE THERE ARE NO RECALLS OR SERVICE CAMPAIGNS RELATED TO THE PROBLEM YOU ARE HAVING, THERE WOULD NOT BE ANY FURTHER WARRANTY COVERAGE. THE WARRANTY FOR THE RADIO AND HVAC SYSTEMS IS 3 YEARS OR 36,000 MILES, WHICHEVER COMES FIRST. AS YOU KNOW, THIS WARRANTY HAS EXPIRED. I HAVE UPDATED OUR RECORDS TO REFLECT YOU AS THE NEW OWNER OF THIS VEHICLE. SHOULD YOUR VEHICLE BE AFFECTED BY A RECALL OR SERVICE CAMPAIGN IN THE FUTURE, WE WOULD NOTIFY YOU VIA THE MAIL. PLEASE LET ME KNOW IF YOU HAVE ANY FURTHER QUESTIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347980August 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION TEMP SENSOR LIGHT GOES ON FOR SOME REASON, BUT NO ONE KNOWS WHY. IT COULD BE A POTENTIAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237857August 12, 2008
AIR BAGS
ON AUGUST 2ND, 2008, I WAS IN AN ACCIDENT IN 2007 SUBARU LEGACY, SW, AS A RESULT OF CAR ?FISHTAILING? AFTER EMERGENCY MANEUVER ON A HIGHWAY. NONE OF THE AIRBAGS DEPLOYED, EVEN THOUGH I WAS TRAVELING WITH SPEED OF 60+ MPH AND CAR WAS DECLARED TOTAL LOSS. SUBARU IS VERY RELUCTANT WITH FOLLOWING UP ON REASONS WHY AIRBAGS HAVE NOT DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10227970May 16, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THE FIRST TIME MY OIL RETURN LINE CRACKED AND LEAKED IT STARTED A SMALL FIRE UNDER THE HOOD. THIS IS BECAUSE MY DEALER TOLD ME TO KEEP DRIVING AND MAKE A APPT. A FEW DAYS DOWN THE LINE. LINE GETS REPLACED AND ABOUT 11 MONTHS LATER THE SAME PROBLEM HAPPENS. OIL RETURN LINE CRACKS OIL DRIPPING ONTO THE HOT EXHAUST AND MAKING TONS OF SMOKE. LINE IS REPLACED AGAIN. TWO WEEKS LATER SAME PROBLEM SAME OIL LINE AND ITS CRACKED AGAIN. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AMONG THESE PARTS AND A DESIGN FLAW AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10203272September 17, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING 15 MPH, OIL LEAKED ON THE EXHAUST AND CAUSED A SMALL ENGINE FIRE. THE DEALER REPLACED THE OIL LINE. THE FAILURE MILEAGE WAS 10,200 AND CURRENT MILEAGE WAS 12,500. UPDATED 12/12/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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