Subaru Forester Complaints

513 consumer complaints on file.

#11713463January 26, 2026
ENGINE
On January16,2026 while driving from Houston,TX to Austin TX the vehicle experienced a complete loss of power on Highway 71 W. We were traveling at approximately 70 MPH when the engine completely failed. We were forced to immediately pull over onto a narrow shoulder Our situation at that point was dire: we could not exit the vehicle as other cars were speeding by. Fortunately an emergency vehicle from the Texas Department of Transportation pulled up behind us with his emergency lights flashing. He told us we were in a dangerous situation and, due to our location, he was not able to tow us to safety. Our only option at that point was to allow the emergency vehicle to puss us to a safe location off of the highway. The driver pushed our vehicle approximately 1/2 mile to a motel parking lot. We contacted Austin Subaru, arranged for a tow truck, and proceeded to the dealer. The dealer technician advised us the Thermo Control Valve had failed. We were told this failure was common. The repair was at no charge since Subaru, being aware of the problem, had extended the warranty on this part. The action by Subaru to extend the warranty instead of proactively replacing the part before failure seems blatantly irresponsible
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713259January 25, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelerated quickly and with great speed and since my front wheels were still turned toward the right, my car sped toward the cement encased parking sign at a high rate of speed. I was in disbelief. I backed up to be in the proper space and got out and surveyed the damages. Thankfully I was alone in the car and due to the handicapped parking signs ahead and to the right of the parking spot I did not cross the marked lot lines and no other vehicles were involved. The car was not driveable so I had the it towed to the dealership and found they did not have a body shop. Then engaged a body shop to repair. Estimate of damages is $6,820. My car is still there today. It is now Jan 25 and we are waiting on a few replacement parts. At first I thought I might have stepped on the gas instead of the brake as I was parking that night. But all common sense tells me that my foot was properly on the brake as I was finishing up my parking maneuver at a very slow rate of speed. I looked around the internet and see that these same circumstances were replicated by other drivers esp. on the 2012-2020 models of Forresters. I had no prior knowledge of what I consider to be a significant fault in this vehicle. I did receive widespread bruising to my chest from the seatbelt. Once my car is repaired I will take it back to the dealer to have several systems checked for errors. I am leery of driving it again. I am really not in a position to buy a different vehicle but it may come to that. Altho the police report states that I may have hit the gas, upon further reflection I don’t feel that is true
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11711351January 16, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS
On the morning of December 13, 2026, an incident occurred involving our 2024 Subaru Forester. While attempting to make a right-hand turn, the vehicle failed to decelerate as expected and subsequently struck a utility pole. The vehicle’s safety systems did not appear to activate in an effort to prevent the collision, and the airbags did not deploy. The driver sustained minor injuries, including a concussion. No vehicle inspections have been completed at this time. We are currently coordinating with the manufacturer to arrange a formal inspection. There were no warning indicators, malfunction lights, or known mechanical issues present prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711104January 15, 2026
VISIBILITY:GLASS, SIDE/REAR
I was driving to work in the morning and was going down a slow side street when I heard a soft noise behind me. When I looked in my rearview I noticed that my back window was cracked all over it though nothing had hit it or fallen in it. The glass then completely fell out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710142January 10, 2026
ENGINE
Took to Local dealership for 20,000 mile oil change. After the oil change the service advisor informed me of an oil leak on the right side of the engine. He could not confirm where the leak was from. I have scheduled to have it repaired under factory warranty. After researching on the internet it has been noted that the valve cover/ spark plug boot seals are known to split and cause an engine oil leak. I am concerned that this oil leak could come in contact with the exhaust manifold which may lead to an engine compartment fire. Would your administration department please check into this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709021January 6, 2026
UNKNOWN OR OTHER
While driving (vehicle NOT parked), a message advertising popped up on the in-dash display, blocking other information and not dismissible - making it impossible to use the screen. This distracted me from driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708697January 4, 2026
ELECTRICAL SYSTEM, SUSPENSION, STEERING
My 2022 Subaru Forester Sport, <24,640 miles, suffers from persistent, life-threatening safety failures. Thick white exhaust is present in every temperature, and a heavy burning smell fills the cabin during acceleration regardless of outside temperature. I have been dealing with these failures since March/April of 2023. My car was in a rear-end collision in May 2023 and was repaired at an authorized Subaru body shop. Despite these authorized repairs, the mechanical and electronic failures have continued to deteriorate. My car has required 4 emergency tows and was out of service for around 90 days in 2025 alone. It has been to several independent mechanics and they tell me that since everything happens intermittently, I must take it back to Subaru as it should be covered under warranty due to the low mileage. However, four different authorized dealerships consistently claim "nothing is wrong". My car sits at these dealerships for weeks at a time without a significant change in the odometer. I had 2 claims with Subaru of America this year, including a claim for the vehicle randomly unlocking itself (not via remote), but they closed both claims and nothing was done. Ongoing failures in steering, suspension and braking systems make the vehicle unstable and dangerous to drive. I have a 2-inch thick file documenting repeated service visits for these specific issues yet Subaru refuses to acknowledge or repair them. The primary computer system, media system, and Eyesight (ADAS) safety suite fail daily. The dashboard lights up constantly when these safety features fail. The system frequently freezes and resets while driving, which disables all safety and navigation features without warning. The remote start fails to warm the car after 10 minutes in cold weather; once the heat functions, the car is filled with chemical fumes. All of these issues continue to get worse as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708572January 3, 2026
UNKNOWN OR OTHER
SiriusXM add takes over the infotainment screen while the car is in drive and actively being driven. This blocks GPS, temperature control, car information, radio controls, everything on the main screen. You have to physically tap a button to get it to close taking attention off the road. There are no settings on the car to stop this from happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706573December 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The eyesight system fails on almost a daily basis. When this happens, multiple safety features shutdown. Lane assist and departure warning stops working. Collision avoidance stops working. Cruise control stops working. Proximity warning alarms stop going off. The local dealership has repeatedly just indicated that this is how it works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706572December 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705006December 15, 2025
UNKNOWN OR OTHER
This is the SECOND time in less than 9 weeks that my rear window (hatch) has shattered for no reason. The first time it was when I closed the hatch and this time it was when I shut the driver side door. Both times my car was in my garage and not running. I assume that all my windows were closed, I know they were this time. This would appear to be some defect. I have NEVER had such a thing happen, needless to say TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703148December 5, 2025
UNKNOWN OR OTHER
Vehicle was delivered with the wrong battery - reserve capacity. The car stalls out in idle position creating safety issues. My wife was stranded and we had the original battery replaced with the specs from the previous battery…causing the same issues to occur. Finally, we were informed of the improper battery installation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703066December 4, 2025
STRUCTURE:BODY
The exterior B-pillar trim on my 2022 Subaru Forester (passenger side) has warped, bubbled, and lifted away from the vehicle. At approximately 24,700 miles, the trim began deforming significantly, with visible bubbling and separation at the top edge. The dealer inspected it and recommended replacing the entire window panel assembly, stating it is not covered under warranty. I am concerned that the loose and distorted trim could detach while driving, especially at highway speeds, creating a hazard for me and other drivers. The damage also affects visibility around the door frame and may compromise the door and window sealing. Subaru of America declined to cover the repair, and I believe this may be a material or manufacturing defect that could impact other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702915December 4, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I am writing to file a formal complaint regarding repeated, severe, and dangerous malfunctions of the vehicle's engine Start/Stop (Idle Stop) feature. The system is failing to operate as intended, resulting in the engine stalling while the vehicle is in motion or under crucial driving circumstances, creating significant safety hazards. History of Incidents I have experienced four separate incidents where the engine unexpectedly stalled or shut down, creating extreme risk: Incident 1 (Railroad Tracks): The engine stopped while I was actively driving over railroad tracks. The car stalled on the tracks, and within seconds of the engine restarting, the crossing gates came down and a train passed. I narrowly avoided being hit by the train, missing the impact by approximately ten seconds. Incident 2 (Heavy Traffic/Bridge): During heavy, back-to-back traffic as a bridge (PGA bridge) was opening, the car momentarily stopped and then resumed movement. The unpredictable stopping motion created a severe risk of being rear-ended, as the following vehicle would have had difficulty anticipating the sudden, unintended stop. Incident 3 (December 2025): While taking a right turn, the engine stopped suddenly, with dash lights blinking, during only a slight pause in vehicle movement. This occurred while the vehicle was still maneuvering. Incident 4 (The following day): The engine stopping malfunction described in Incident 3 occurred again the next day. Attempted Repair and Ongoing Concern Two years ago, the dealership installed a new battery following the first two incidents. However, the problem has now recurred this week (December 2025). The dealership has informed me that using a third-party device to permanently disable the Start/Stop function would void the powertrain warranty. Causing Mechanical Stress: I believe the continuous, potentially faulty activation is putting unnecessary stress on the battery, electrical system, and engine components, which may ultimately shor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702126November 30, 2025
UNKNOWN OR OTHER
Sirius XM popping up ads in the interior screen while driving is dangerous and ridiculous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701886November 28, 2025
ELECTRICAL SYSTEM, SEATS
8/25/25: Seat Heater came on by itself on a hot day this Summer, it got so hot it burned my Right thigh. Seat Heaters are burning people. I drove directly to Subaru Dealership Service and the Service person, Dave confirmed the Seat heater was off and felt that the seat was hot and getting hotter as the heat began going up into the back of the seat. The service personnel inspected my car and could not duplicate the incident and everything tested "normal" ~ I requested they unplug the heater and they said they could NOT as it will effect the computer. Subaru Corporate connected me with a Customer Advocate who arranged inspection by a corporate service person. Scheduled 11/25/25: He did NOT drive my car -I dont know what he did besides remove my car seat covers, he left a message for me that everything tested normal he couldn't duplicate the issue and the seat covers were not allowed (Subaru sells the same type covers for my Forester :/ finding this odd I began researching and found others are getting burn by the SAME issue!! ) There were NO lights on- the Seat heater was in the OFF position ~Subaru Service personnel can confirm. I am requesting an emergency "Kill Switch" be installed in all vehicles with Seat Heaters to prevent further injury. Thank you
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11701420November 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have a 2025 Forester. The new Forester has unexpectedly thrown on its brakes in a major way three times in 24,000 miles. The last incident was on a divided highway with a sweeping curve to the right. There were orange barrels closing off the lane to the left of me in the curve for maintenance work. In the middle of the curve to the right, the eyesight system saw the orange barrels in the other lane as a threat and unexpectedly threw on the brakes. I had concerns about being rear ended. I am reporting this because internet Subaru Forester blogs and facebook groups all have owners reporting the same dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700531November 20, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698669November 10, 2025
ENGINE
Vehicle had just received an oil change at the dealership and the car caught fire. Oil leaked onto the catalytic converter and ignited. Car was a total loss. After my own review, there are several instances of this happening and many customers have experienced similar fires. The oil filter is inverted which makes leaks more susceptible
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11698565November 10, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My Subaru has an auto start/stop. I was at a complete stop, making a left-hand turn, and my car completely shuts off with the following message: For safety, auto restart disabled; eyesight with a \ through the words, put car in park and restart vehicle. In the time it took me to put the car in park and restart, I was almost T-bone. This was terrifying. This had happened on previous occasion in stop and go traffic which is dangerous because my car has come to a complete stop without any warning to me where the driver behind me There are no warning symbols, warning lights, or any type of signal or symptoms to notify me that my car was going to stop completely.. Typically I remove my foot from the break, the car starts and then I put my foot on the gas pedal and the car moves forward. In the situations described above the car just stopped.It just flat out stopped. There’s never been any indication or signal to indicate the car is not going to restart The retailer replaced my battery and said it should help. I called the Subaru factory rep who was of no help. She said she is not a trained technician and all that she could offer to do was to contact the retailer. The dealer was not able to reproduce the problem. The retailer replaced the battery without any response about the safety issue. I asked if Subaru had a safety board I could report this too and the factory rep said no, but she will document it and they’ll do an internal review to see if we have any other similar issues reported, however, they will not contact me because they don’t talk to the public about these issues. I told her there are hundreds of these if not, thousands concerns online stating the same issue. The rep said she would document my concern. Documentation is good if there’s a fix but I’m concerned about the unnecessary death of a driver.The retailer also advised I could do the auto start override, I’m trying to make a point of how serious of a safety issue this problem can be. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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