Subaru B9 Tribeca Complaints

145 consumer complaints on file.

#10226695May 5, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON APRIL 24, 2008, WHILE DRIVING ON INTERSTATE 84 AND THEN ON THE MASS PIKE THE CAR LOST ACCELERATION TWICE (GAS PEDDLE HAD NO ACCELERATION). THE CAR (SUBARU TRIBECA 2007) DID REGAIN POWER WITHIN SOME SECONDS BOTH TIMES, WHILE DRIVING ON THE STREETS OF BROOKLINE, MA (BEACON STREET) LATER THAT AFTERNOON THE CAR DIED AND WOULD NOT START. CONTACTED SUBARU ROADSIDE ASSISTANCE (CAR UNDER NEW CAR WARRANTY). THE CAR WAS TOWED TO THEIR NEAREST DEALER IN BELMONT, MA AND ARRIVED THERE AT 5:00 PM ON 4/24. THE CAR HAS BEEN AT THE DEALER BEING WORKED ON (IT IS CLAIMED) SINCE THAT TIME (5/24 TO TODAY 5/5/08 AND WHILE THE DEALER CLAIMS TO HAVE REPLACED SEVERAL PARTS THEY HAVE NOT BEEN ABLE TO REPAIR THE CAR. THE SERVICE MANAGER CLAIMS IT IS AN ELECTRICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223741April 8, 2008
ELECTRICAL SYSTEM:WIRING
ELECTRICAL FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10217781February 12, 2008
SUSPENSION, TIRES
THE VEHICLE IS A 2008 SUBARU TRIBECA LIMITED 5-PASSENGER WITH REMOTE START. THE VEHICLE WAS PURCHASE AT A PRIMARY SUBARU DEALER IN OUR LOCAL AREA, AS A DEMO WITH 1,500 MILES ON IT (MANAGER AT THE DEALER WAS DRIVING IT AT THE TIME). THE VEHICLE AT FIRST DIDN'T MAKE ANY NOTICEABLE NOISES OR VIBRATIONS (SEEMED FACTORY NEW, FLAWLESS). AFTER A MONTH OF NORMAL DRIVING A NOISE FROM THE PASSENGER SIDE SUSPENSION COMPONENTS OR UNDERCARRIAGE AREA WOULD MAKE A RUMBLING OR LOW SQUEAKING/RUBBING. SHORTLY AFTER, I MADE IT CLEAR ON OUR 4,500 MILE OIL CHANGE SERVICE THAT THIS ISSUE WAS PRESENT AND WAS AFFECTING ME AS A CONSUMER TO ENJOY MY NEW CAR. THE PROBLEM WAS ORIGINALLY OVERLOOKED BY ALL THE PERSONS I HAD ASKED TO TAKE A LOOK AT IT (DEALER MANAGER, USED CAR SPECIALIST AND SHOP MECHANIC) AFTER A SECOND ATTEMPT OF LEAVING THE VEHICLE AT THE DEALERSHIP FOR 2 DAYS, THEY DISCOVERED THE ISSUE I WAS TRYING TO EXPLAIN TO BE THE PROBLEM AND CAME BACK SAYING THE FOLLOWING. THAT A NEW(WITH ZERO MILES) TRIBECA WITH SIMILAR TRIM AND PACKAGE WOULD MAKE THE SAME NOISE AS MY VEHICLE AS WELL AS ANOTHER USED TRIBECA THAT WAS ON THE LOT THAT THE MANAGER WAS DRIVING AS ANOTHER DEMO MODEL FOR THE DEALERSHIP. THE NOISE WOULD OCCUR AT ANY SPEED AND ESPECIALLY WHEN THE BODY OF THE CAR WOULD MOVE OR SHIFT WEIGHT AND THE SUSPENSION COMPONENTS WERE DEMANDED. TIMES AT WHICH THE NOISE WOULD OCCUR WERE THE FOLLOWING: SPEED BUMPS, TAKING TURNS, BACKING UP, PULLING AWAY FROM AN INTERSECTION ON A GREEN LIGHT WITH OR WITHOUT AGGRESSIVENESS. AT THE TIME, NOTHING WAS DONE TO ELIMINATE THE NOISE OR THE CAUSE AND SOURCE OF THE ISSUE, OTHER THAN LUBRICATE THE STRUT. HOWEVER, WHEN IT RAINS, DUE TO THE MOISTURE WHICH CAUSES THE DAMPNESS IN THE PART(S) MAKING THE NOISE FOR SOME TIME UNTIL IT DRIES UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215772January 23, 2008
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TL*THE CONTACT OWNS A 2007 SUBARU B9 TRIBECA. THE CONTACT STATED THAT THE VEHICLE BECAME ENGULFED IN FLAMES WHILE DRIVING 35 MPH. THE VEHICLE WAS DESTROYED. HE STATED THAT THE ELECTRICAL TRUNK LATCH WAS NOT WORKING PROPERLY PRIOR TO THE FIRE. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 12,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215460January 20, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING 70 MPH ON THE RIGHT MOST NORTHBOUND LANE OF I-75 AT MILE MARKER 452 IN FLORIDA. THE ROAD HAD BECOME WET FROM RECENT RAIN. THE REAR OF MY CAR SUDDENLY STARTED FISHTAILING TO THE RIGHT. THE FISHTAIL EVOLVED INTO FULL-BLOWN COUNTERCLOCKWISE SPINS WHICH TOOK THE CAR ALL THE WAY TO THE GUARDRAIL IN THE MIDDLE SHOULDER. THE IMPACT RESULTED IN THE CAR BEING TOTALED. I BELIEVE A DEFECT WITH THE ABS, ELECTRONIC STABILITY CONTROL SYSTEM OR THE ALL WHEEL DRIVE CAUSED THE ACCIDENT. THE ROAD WAS PERFECTLY STRAIGHT, AND I DIDN'T APPLY THE BRAKES OR MAKE ANY SUDDEN STEERING CHANGES. I REPORTED THE INCIDENT TO SUBARU AND ASKED FOR AN INVESTIGATION OF THE WRECKED CAR. DESPITE THREE LETTERS AND A COMPLETE REPORT, THE COMPANY REFUSED TO INSPECT THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10212236December 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS
2006 SUBARU B9 TRIBECA....I AM HEADED TO THE SERVICE GARAGE YET AGAIN FOR ANOTHER HEADLIGHT....A CAR WITH 43,000 MILES SHOULD NOT HAVE HAD TO REPLACE HEADLAMPS TWICE....THAT'S 3 SETS IN THE SHORT LIFE SPAN....AND THIS IS NOT AN EASY FIX. IT COSTS ME $38 EACH LAMP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208388November 9, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2007 SUBARU B9 TRIBECA WITH SUDDEN ACCELERATION. CONSUMER STATES THAT THE DEALER STILL CANNOT DIAGNOSE WHAT IS CAUSING THIS PROBLEM. *KB THE CONSUMER STATED THE VEHICLE ALSO HAD AN ELECTRICAL PROBLEM. THE CONSUMER HAS SINCE DONATED THE VEHICLE TO A LOCAL AUTOMOTIVE TECHNOLOGY CENTER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206924October 25, 2007
POWER TRAIN
TL*THE CONTACT OWNS A 2007 SUBARU WRX (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION FAILED AS THE CONTACT ATTEMPTED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY ABUSIVE AND AGGRESSIVE DRIVING. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FAILED BECAUSE THE 2007 WRX TRANSMISSION HAS 50 LESS HORSE POWER. THE CURRENT AND FAILURE MILEAGES WERE 11,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199415August 13, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 SUBARU B9TRIBECA. WHILE DRIVING 20 MPH ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED AND REMAINED ON, THEN THE VEHICLE HESITATED. THE DEALER STATED THAT THE VEHICLE NEEDED A CHIP REPLACED. THEY MADE THE REPLACEMENT HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL WOULD NOT WORK. AS OF AUGUST 13, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE HOWEVER; IT HAS BEEN AT THE DEALER FOR APPROXIMATELY THIRTY DAYS. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 3,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196847July 19, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 SUBARU B9 TRIBECA. WHILE PULLING INTO A PARKING SPACE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE QUICKLY SURGED FORWARD. THE BRAKES FAILED AND THE VEHICLE JUMPED AN EMBANKMENT AND SPED DOWN A STREET. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SLAMMING ON THE BRAKES AND PLACING THE VEHICLE IN PARK. AFTERWARDS, THE VEHICLE OPERATED NORMALLY AND SHE WAS ABLE TO DRIVE TO THE DEALER. THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 7,000. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194237June 26, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EQUIPMENT
TL*THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. TWO WEEKS AGO, THE VEHICLE'S NAVIGATION SYSTEM BEGAN TO BLINK WHILE DRIVING. THE CONTACT PULLED OVER AND THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE MANUFACTURER STATED THAT HER INSURANCE AGENCY SHOULD PAY FOR THE DAMAGES. THE DEALER REFUSED TO SEND SOMEONE OUT TO INSPECT THE VEHICLE BECAUSE IT IS NOT IN THEIR PROTOCOL. THE FIRE DEPARTMENT ARRIVED AND A FIRE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193157June 13, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
REAR RIGHT WHEEL HIT WASHBOARD PAYMENT WITH GRAVEL. THIS PRODUCED AN AXLE-HOP LIKE MOTION TO THE OUTSIDE, RIGHT. THE FRONT AND LEFT WHEELS RECEIVED NO POWER UNTIL THE HOP ENDED, APPROX 5-6 SECONDS. DRIVER FELT THAT IF AN UNKNOWING PERSON JERKED THE STEERING TO LEFT A ROLLOVER MAY WELL HAVE OCCURRED. 2) BEFORE THOUGHTLESSLY DISMISSING THIS AS EXCESSIVE SPEED, REMEMBER THE LONG DELAY BEFORE THE OTHER WHEELS REACTED. SUBARU SAID THE REACTION WAS A MILLE A ISECON BUT, IN TRUTH, IT WAS SO LONG THAT IT BECAME DANGEROUS AND COULD PRODUCE A WRECK. *AK **THE ABOVE REMARKS PERTAIN TO THE ESC SYSTEM. 3) NO CORRECTIVE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188927April 26, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
I HAVE A SUBARU TRIBECA 7 PASSENGER. I WAS DRIVING DOWN THE TOLLWAY AND A ROCK FLEW UP AND BUSTED A HOLE IN MY RADIATOR. WHEN I TOOK IT TO SUBARU, I FOUND OUT THAT THERE IS A DESIGN FLAW. THERE IS AN OPENING IN THE FRONT GRILL WITHOUT ANY SLATS. THE RADIATOR HANGS LOW ENOUGH SO ANYTHING CAN FLY UP, THROUGH THIS OPENING AND PUNCTURE THE RADIATOR. I WAS TOLD BY SUBARU THAT THIS WILL HAPPEN IN 1 OUT OF 3000 CARS. I CHECKED MOST OF THE OTHER CROSSOVER SUV BY OTHER MANUFACTURES, AND THEY EITHER HAVE SLATS IN THE OPENING OR THE RADIATOR DOES NOT HANG DOWN LOW ENOUGH TO BE EXPOSED TO ANY ROAD DEBRIS. I HAD THE CAR 1 WEEK AFTER BUYING IT NEW AND HAD TO SPEND OVER $600 ON A RADIATOR. BUT, MY BIGGER CONCERN, IS THAT IT CAN HAPPEN OVER AND OVER AGAIN. THANKFULLY, I DID NOT CRASH THE VEHICLE. SUBARU NEEDS TO DO SOMETHING TO PROTECT THIS FROM CONTINUING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185395March 17, 2007
EXTERIOR LIGHTING:HEADLIGHTS
SERIOUS DESIGN FLAW IN HEADLIGHTS OF SUBARU TRIBECA. LOW BEAM LIGHTS-CAUSES A HORIZONTAL LINE ACROSS PLANE OF VISION. POOR VISIBILITY IN NIGHT DRIVING. REPORTED TO SUBARU-THEY SAY IT IS NORMAL OPERATING CHARACTERISTIC. VERY DANGEROUS SITUATION TO DRIVER, PASSENGER, NEARBY TRAFFIC, PEDESTRIANS. DEFECT NEEDS CORRECTED-INSTALL DIFFERENT HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181881February 7, 2007
EXTERIOR LIGHTING
TL*- THE CONTACT HAS A 2006 SUBARU B9 TRIBECA WITH AN ODOMETER READING OF 7300 MILES. THE CONTACT STATED THAT WHEN EVENING COMES AND THE DAY TIME RUNNING LIGHTS ARE ON THE INSTRUMENT PANEL IS ILLUMINATED. WITH THE INSTRUMENT PANEL ILLUMINATED THE CONTACT FORGETS TO PUT IN THE HEAD LIGHTS WHICH CAUSES OTHER DRIVERS NOT TO SEE THE VEHICLE PROPERLY. THE CONTACT EXPLAINED THAT ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED HE HAD ALMOST GOTTEN HIT IN THE REAR BECAUSE THE TAIL LIGHTS WERE NOT ON BECAUSE THE CONTACT WAS UNDER THE IMPRESSION THAT ALL LIGHTS WERE ON BECAUSE OF THE INSTRUMENT PANEL DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179369January 22, 2007
ENGINE AND ENGINE COOLING
HAD FIRST OIL CHANGE AT DEALERSHIP IN OCTOBER. WHEN WE TOOK THE AUTO TO ANOTHER SERVICE PROVIDER THEY DISCOVERED THE OIL LEVEL OF 5.8 QUARTS ONLY REGISTERED BELOW THE ADD LEVEL ON THE DIPSTICK. UPON MEASURING THE OIL REMOVED FROM THE VEHICLE, THERE WAS AN EXTREMELY OVERFILLED AMOUNT THE DEALER HAD USED IN ORDER TO MAKE THE DIPSTICK REGISTER FULL. THERE IS THE POSSIBILITY THAT THEIR OVERFILL WILL CREATE FUTURE FAILURES IN THE VEHICLE AND THEY HAVE REFUSED TO ADDRESS THE PROBLEM WITH A CORRECTED DIPSTICK OR CHANGE THE AMOUNT OF OIL RECOMMENDED. WE STILL DON'T HAVE AN ANSWER AS THE WHETHER IT'S A DEFECTIVE DIPSTICK OR AN ERRONEOUS STATEMENT OF REQUIRED OIL FOR THE VEHICLE. WE ARE NOT ABLE TO VERIFY WHAT IS THE CORRECT AMOUNT FOR THE NEXT OIL CHANGE OR WHERE IT SHOULD REGISTER ON THE CURRENT DIPSTICK. IN AN EFFORT NOT TO OVERFILL THE LEVEL REMAINS BELOW THE ADD MARK ON THE DIPSTICK WITH 5.8 QUARTS AS STATED IN THE MANUAL. CONTINUE TO BE CONCERNED ABOUT THE POSSIBLY/PROBABILITY THAT OIL LEVEL PREVIOUS OR CURRENT WILL CAUSE ENGINE DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178645January 13, 2007
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
AUTO-ACCELERATION WHILE DRIVING IN TRAFFIC ON 4 SEPARATE OCCASIONS. DEALER IS UNABLE TO DIAGNOSE OR RESOLVE. THIS CREATES AN ONGOING HAZARD AS OCCURRENCE IS UNPREDICTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174296November 26, 2006
EXTERIOR LIGHTING
LEFT FOG LAMP REPEATEDLY GOES OUT. SO DOES RIGHT HEADLAMP. HEADLAMP HAS BEEN FIXED BY SUBARU DEALER. FOG LAMP HAS BEEN IN SEVERAL TIMES AND KEEPS GOING OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173454November 14, 2006
STRUCTURE
NOISE HEARD, THUMPING, IN FRONT END OF VEHICLE BEGINNING ON OR ABOUT 7/2006. REPORTED TO DEALERSHIP. DEALER REPLACED STRUTS IN ATTEMPT TO RESOLVE PROBLEM (10/2006) NO CHANGE IN PROBLEM. PER SUBARU TSB - DEALER ATTEMPTED REPAIR TO CRACKS IN FIREWALL BY WELDING (11/10/206). PROBLEM STILL EXISTS. AWAITING RESOLUTION BY SUBARU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169186September 25, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED AND GOES OUT WHEN OCCUPIED BY A PASSENGER WEIGHING 105 LBS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, BUT THE PROBLEM WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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