Saturn Vue Complaints
2,395 consumer complaints on file.
- #10309008February 12, 2010TRACTION CONTROL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
I WAS DRIVING ON SPEED OF 55 MPH AND THEN THE CAR SUDDENLY STOP ABRUPTLY . I TOOK TO THE DEALER, THEY SAID IT IS A VIT TRANSMISSION MANUFACTURER PROBLEM ON THE SATURN 2004 VUE. THIS IS VERY DANGER SITUATION BECAUSE THE TRANSMISSION STOP WITHOUT ANY WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10308723February 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR 2003 SATURN VUE (VTI TRANSMISSION) JUST STALLED ON THE HIGHWAY WITHOUT WARNING HAS 113,000 MILES ON IT, 2 MONTHS BEFORE THAT I RECEIVED A LETTER FROM SATURN STATING THEY WERE HAVING PROBLEMS, OR SOMETHING LIKE THAT. I STILL HAVE THAT LETTER. I PAID $10,000.00 FOR THE CAR, AND STILL OWE $7,000.00 AND THE CAR IS USELESS TO ME NOW, I STILL OWE ON THE LOAN, CANNOT GET ANOTHER ONE, LIVE PAY CHECK TO PAYCHECK..NEED THE CAR FOR MY JOB, ON AND ON......... IT IS SITTING AT A GM BERGSTROM LOT RIGHT NOW, AND THEY ARE GIVING ME THE RUN AROUND. 1ST HE SAID HE'D DO EVERYTHING HE COULD TO HELP ME, AND THE NEXT DAY HE SAID I HAVE VERY BAD NEWS, I CAN'T DO ANYTHING!! THE DIRECTOR CALLED WITH THE SAME ANSWER.. MY CAR HAS BEEN SITTING AT NORDSTROMS IN OSHKOSH, WI. FOR A COUPLE OF DAYS NOW, I FOUND THIS E-MAIL ADDRESS OF YOURS, ON AN E-MAIL OF ANOTHER UNHAPPY CUSTOMER OF 2003 SATURN VUE TRANSMISSION. IT BROKE DOWN I SAID I GUESS IT IS QUITE USELESS TALKING ANY MORE TO SATURN OR GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10307529February 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATURN VUE VTI TRANSMISSION FAILURES. FIRST FAILURE IN 12/2006 W/84K MILES, SATURN PAID FOR HALF AND IT STILL COST ME $1700 TO FIX. NOW WE HAVE 132331 MILES AND THE TRANSMISSION HAS FAILED AGAIN. SATURN WANTS $6000 TO REPLACE TRANSMISSION. THE CAR IS WORTH $0 WITH OR WITHOUT REPLACEMENT. SATURN HAS KNOWN ABOUT PAST FAILURES AND DOES NOTHING TO HELP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10307193February 7, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY KIDS TO SCHOOL ON THE HIGHWAY, MY 2004 SATURN VUE STARTED TO SLOW DOWN IN TRAFFIC. MY CAR COMPLETELY STOPPED AND WOULD NOT GO FORWARD. ALL THE CARS BEHIND ME HAD TO SWERVE AROUND ME QUICKLY AS NOT TO HIT US. A COP AND ANOTHER CAR STOPPED TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD. THE POLICE OFFICER THEN HAD TO PUSH MY CAR TO AN AUTO REPAIR SHOP OFF THE HIGHWAY. THEY TOLD ME THAT MY TRANSMISSION WAS GONE. AFTER THE AUTO REPAIR CHARGED ME FOR A DIAGNOSTIC, I WAS TOLD THAT MY TRANSMISSION HAS TO BE REPAIRED AND THAT GM HAS HAD ISSUES WITH THESE ENGINES.. I CANT UNDERSTAND HOW TOYOTA CAN ISSUE A RECALL, BUT GM CAN'T. WILL IT TAKE SOMEONE "IMPORTANT" TO GET KILLED IN ONE OF GM'S CARS BEFORE OUR GOVERNMENT DOES ANYTHING FOR THE COMMON PEOPLE? *TW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10307116February 6, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
2003 SATURN VUE TRANSMISSION FAILURE. DEFECTIVE TRANSMISSIONS BECOME INCREASINGLY INOPERABLE. ON 75,000 MILE VEHICLE ON FOURTH TRANSMISSION. VEHICLE MAKES LOUD NOISES AND THEN CANNOT PUT IN GEAR AT ALL. TRANSMISSIONS ARE REPLACED BY REBUILT DEFECTIVE TRANSMISSION. CYCLE REPEATS ITSELF! *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10304830February 3, 2010AIR BAGS
HIT A DEER HEAD ON @ 50 MPH, FRONT END TOTALLY SMASHED IN, AIR BAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10303292January 30, 2010FUEL SYSTEM, GASOLINE
"CHECK ENGINE" LIGHT CAME ON. FAULT CODE P0446. GAS TANK HISSES LOUDLY WHEN I UNDO THE GAS CAP. LOUD POPPING SOUND (LIKE PRESSURE RELEASING FROM A PLASTIC BOTTLE WHEN AIR IS SUCKED OUT AND THEN AIR IS ALLOWED TO RE-ENTER),FROM UNDER THE CAR. I AM CONCERNED THAT MY GAS TANK COULD RUPTURE, LEAK OR EXPLODE AND CATCH FIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10303311January 30, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2003 SATURN VUE FROM A PRIVATE SELLER ON FEB. 24, 2009. THE CAR HAD 94,900 MILES. IT RAN GREAT FOR ABOUT 3 MONTHS. THEN I NOTICED THE VUE WOULD RANDOMLY SLIP INTO A "WEIRD GEAR" AND THE ENGINE WOULD RUN HARDER THAN NORMAL. I TOOK THE CAR IN FOR THE 99,000 MILE SERVICE AND TOLD THE SATURN SERVICE ADVISOR THE CAR SOUNDED LIKE A "WASHING MACHINE" PLEASE BEAR IN MIND I AN NOT A CAR PERSON, I JUST DRIVE THEM. WHEN I PICKED THE CAR UP, I NOTICED THE MILEAGE WAS THE SAME AS WHEN I DROPPED IT OFF TO BE SERVICED. AS I WAS DRIVING HOME CAR STARTED DOING THE SAME THING. I THOUGHT MAYBE I WAS JUST OVER-REACTING TO SOMETHING THAT WAS NOT A REAL PROBLEM. ABOUT 3 OR 4 WEEKS LATER I RECEIVED A LETTER FROM GM STATING THAT THEIR COULD BE A POTENTIAL PROBLEM WITH THE VTI TRANSMISSION INSTALLED AT THE FACTORY. IT ALL MADE SENSE TO ME AT THAT MOMENT. I GOT IN TOUCH WITH GM AND THEY ASSIGNED A REP. TO INVESTIGATE MY CASE AND DETERMINED THAT MY TRANSMISSION WAS BAD, HOWEVER, I WAS 700 MILES OVER THE 100,000 MILE LIMIT BY THIS TIME. I TRIED WITH NO SUCESS TO EXPLAIN TO THE GM REP. HOW I HAD ATTEMPTED TO COMMUNICATE THE PROBLEM TO THE SATURN SERVICE FOLKS TO RESOLVE THE PROBLEM AT MY 99,000 MILE SERVICE. BUT HE REALLY DIDN'T CARE REALLY!!! I NEVER ASK FOR THEM TO REPLACE THE FAULTY TRANSMISSION FOR FREE, I WAS PERFECTLY WILLING TO GO 50/50 WITH THEM ON THE REPAIR DUE TO THE HIGHER MILEAGE OF THE CAR. SO NOW MY CAR IS SITTING ON A DEALERS LOT AND I AM WITHOUT A CAR. MY TAKEAWAY IS BUYER BEWARE!! GM THROWS OUT JUNK AND COULD CARE LESS ABOUT THEIR CUSTOMERS. VS WHAT I AM SEEING TOYOTA DO. TOYOTA HAS SHUT DOWN THEIR PLANTS AND ARE NOT GOING TO BUILD ANYMORE CARS UNTIL THEY CORRECT A PROBLEM. WHILE GM KEEPS ON THROWING OUT THE @#$% AND TO ADD FURTHER INSULT TO INJURY OUR TAX DOLLARS WENT TO RESCUE THIS BUNCH OF CROOKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10301905January 22, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 45 MPH THE VEHICLE BEGIN TO HESITATE AND DECREASE IN SPEED WHEN THE CONTACT ENGAGED THE ACCELERATOR PEDAL. SHE WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE; HOWEVER, THE RPMS INCREASED RAPIDLY. THE VEHICLE WAS TOWED TO AUTO REPAIR SHOP WHERE THE MECHANIC STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO ANOTHER MECHANIC FOR A SECOND OPINION, WHO ALSO CONFIRMED THAT THE TRANSMISSION CAUSED THE FAILURE TO OCCUR. THE VEHICLE REMAINED AT THE REPAIR SHOP UNTIL A DECISION IS MADE TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 72000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10301703January 21, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
2002 SATURN VUE AWD AND THE TRANSMISSION DIED. WE WERE ON TOP OF A HILL AND LUCKILY WERE ABLE TO FORCE IT UP BEFORE IT COMPLETELY FAILED. THERE WERE NO SPECIAL CIRCUMSTANCES AS WE WERE AT A STOP LIGHT WHEN IT APPEAR TO FAIL. WHEN CONTACTING SATURN WE WERE NOTIFIED THAT IT IS NOT A "RECALL" ALTHOUGH IT WAS ADMITTED TO BE A MANUFACTURE ISSUE. DUE TO AN ADDITIONAL MANUFACTURE DEFECT WITH READING THE MILEAGE THEY WILL NOT COVER THE COST TO REPLACE THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10300330January 19, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE WHICH WAS PURCHASED IN JANUARY 2006. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE OUT OF HER DRIVEWAY AND THEN ATTEMPTING TO SHIFT GEAR INTO THE DRIVE POSITION, THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE NEAREST SATURN DEALER WHERE THE TRANSMISSION WAS REPLACED DUE TO THE FAILURE. THE REPLACEMENT WAS COVERED UNDER HER FACTORY WARRANTY. TWO YEARS LATER, THE SAME FAILURE OCCURRED. THE DEALER ADVISED HER THAT SHE WOULD NEED ANOTHER TRANSMISSION DUE TO FAILURES. SHE HAS HAD THE TRANSMISSION REPLACED A TOTAL OF THREE TIMES WITHIN 4 YEARS. NO RECENT REPAIRS WERE MADE TO THE VEHICLE. THERE WERE NO RECALLS DESCRIBING THAT PARTICULAR TYPE OF FAILURE. THE FAILURE MILEAGES WAS 52,606 AND THE CURRENT WAS 135,698.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299575January 13, 2010AIR BAGS
I WAS HIT ON DRIVER SIDE DOOR..HIGH SPEED IMPACT.. FIRE DEPT NEEDED TO USE JAWS OF LIFE TO GET ME OUT.. I WAS UNCONSCIOUS AND TAKEN TO TRAUMA..NO AIRBAGS DEPLOYED..HITS WERE ALSO NOTED TO FRONT PANEL AND REAR..CAR WAS TOTALED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10299571January 12, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION MODULE REPLACED , SERVICE ENGINE LIGHT STAY SOLID , ADVICE TO REPLACE CATALYTIC CONVERTER , AFTER 2 MONTHS ENGINE COIL FAILED , 2 CYLINDERS FAILED AND CAT CONVERTER TURNED CHERRY RED DUE TO EXCESS OF FUEL BURNED , FIRE HAZARD AND ROAD HAZARD . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298747January 8, 2010POWER TRAIN:MANUAL TRANSMISSION
2007 SATURN VUE, MANUAL TRANSMISSION, 44810 MILES. TRIED TO SHIFT TO REVERSE, COULDN'T GET INTO GEAR. WENT TO 1ST, THEN BACK TO REVERSE OK. LATER IN DAY, SAME PROBLEM/SOLUTION. DINNERTIME: TRIED TO GO TO REVERSE, AND STICK FLOPPED BACK W/ NO RESISTANCE AT ALL. AGAIN ... 1ST TO REVERSE EVERYTHING FINE. TO DEALER NEXT DAY ... DIAGNOSIS: CLIPS HOLDING SHIFTER CABLES BAD, RECOMMENDS REPLACING BOTH CABLES AND ENDS/CLIPS AT SHIFTER. TRIED TO TAKE TO INDEPENDENT GARAGE TO HAVE REPAIR PERFORMED, AND UPON PICKUP AT DEALERSHIP BOTH CLIPS WERE APPARENTLY SO BAD THAT NO LINKAGE BETWEEN SHIFTER AND TRANSMISSION NOW EXISTS. CAR IS UNABLE TO MOVE UNDER OWN POWER. PARTS ARE AVAILABLE TO BE REPLACED. OUT OF BUMPER-TO-BUMPER AT 36K MILES ... NOT COVERED UNDER 5YR/100K MILES POWERTRAIN WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298766January 8, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:REAR, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2003 SATURN VUE WHICH WAS PURCHASED IN DECEMBER 2002. SHE STATED THAT THERE WERE NUMEROUS FAILURES WITH THE VEHICLE. WHILE DRIVING APPROXIMATELY 6 MPH THROUGH A BRUSH-LESS CAR WASH, WATER ENTERED INTO THE SUN ROOF HOUSING. ON A SEPARATE OCCASION, SHE ALSO SMELLED OIL BURNING AND THE DEALER REPLACED THE RIGHT INNER CV JOINT BOOT. THE HAZARDS LIGHTS FAILED TO OPERATE NORMALLY AND WERE REPAIRED TWICE DUE TO REPEAT FAILURES. WHEN SHE ENGAGED THE HAZARD SWITCH, IT COLLAPSED INTO THE DASHBOARD CONSOLE. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE DEALER STATED THAT THE THERMOSTAT FAILED AND IT WAS REPLACED. ALL REPAIRS WERE MADE TO THE VEHICLE PER THE WARRANTY. THE REAR LATERAL LINK ASSEMBLY RECALL NUMBER 04067001 2002-2004 VUE REAR SUSPENSION RECALL WAS ALSO REPLACED. THE DRIVER'S SIDE WINDOW WOULD NOT CLOSE; HOWEVER, THE DRIVER'S SIDE SWITCH WAS REPLACED. THE FUEL GAUGE INDICATED THE IMPROPER LEVEL OF FUEL THAT WAS IN THE FUEL TANK; ALTHOUGH, THE FUEL SENDING UNITS WERE REPLACED. ALL OF THE REPAIRS MADE TO THE VEHICLE HAVE FAILED MORE THAN ONCE. THE HORN WOULD ALSO OPERATE INTERMITTENTLY ON ITS OWN. THE DEALER FOUND A SHORTAGE IN THE BODY CONTROL MODULE AND REPLACED THE OPERATING DESIGN SYSTEM WHICH FORCED THE MECHANIC TO REPROGRAM THE KEYS TO THE VEHICLE. THE VALVE COVER GASKET FAILED A SECOND TIME WHEN THE CONTACT SMELLED OIL BURNING. THERE WERE NO RELATED RECALLS FOR MOST OF THE OTHER FAILED COMPONENTS. THE FAILURE MILEAGE WAS 14,002 AND THE CURRENT MILEAGE WAS 70,501.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298156January 4, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHEN SHE DROVE THE VEHICLE, SHE COULD HEAR A LOUD WINDING NOISE; SHE ALSO NOTICED THAT IT SHIFTED VERY HARD IN SECOND GEAR, AS IF A "HORSE WERE KICKING THE BACK OF THE VEHICLE". SHE NOTICED THE ISSUE EVERY TIME SHE DROVE THE VEHICLE. THE VEHICLE ALSO SLIPPED IN GEAR ON THE HIGHWAY AND SHE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED IT OFF. SHE TOOK THE VEHICLE TO A DEALERSHIP AND WAS TOLD THAT THE VEHICLE WAS FINE AND A YEAR FROM NOW, THE TRANSMISSION WOULD BECOME A PROBLEM. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT IF IT WAS A VTI FAILURE AND UNDER 5 YEARS, THEY WOULD PAY 100% OF THE REPAIR COSTS AND IF OVER 5 YEARS, THEY WOULD PAY 50% OF THE REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 60,662. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10297825January 2, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN VUE TRANSMISSION FAILURE ESTIMATED 150,000 CARS HAVE THIS FAILURE FAULTY TRANSMISSION WIRE INSTALLED IN AUTOS FROM 2002 THRU 2005. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10297269December 29, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITH NO WARNING ON MY 2004 SATURN VUE WITH 100,000 MILES. THE DEALER TELLS ME ITS MY PROBLEM BECAUSE THEY DON'T HAVE TO ISSUE A RECALL UNLESS THEY FEEL ITS A SAFETY HAZARD. WELL I WAS IN THE MIDDLE OF A BUSY HIGHWAY GOING 65MPH WHEN THE TRANSMISSION JUST STOPPED. MY RPM'S REVVED REALLY HIGH BUT THE CAR WOULD NOT GO FORWARD ANYMORE. I WAS ALMOST HIT 3 TIMES TRYING TO GET OFF THE HIGHWAY WITH THIS FAULTY TRANSMISSION AND I AM 6 MONTHS PREGNANT AND HAD 2 TODDLERS INT HE BACK SEAT! I WOULD SAY THIS IS A SERIOUS SAFETY HAZARD! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10297339December 29, 2009VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE ELECTRIC MOTOR ON THE WINDSHIELD WIPERS FAILED. AS A CONSEQUENCE THE WINDSHIELD WIPERS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 35,000. UPDATED 01/26/10 *BF UPDATED 01/26/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10296263December 17, 2009STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL* THE CONTACT OWNS A 2007 SATURN VUE. WHILE EXITING A PARKING SPACE HE LOST HIS HIS ABILITY TO STEER. HE HAD TO TURN THE VEHICLE OFF. HE CONTACTED THE DEALER, IN WHICH A TECHNICIAN STATED THAT THE STEERING KNUCKLE CAUSED THE FAILURE. HOWEVER THERE WERE NO RECALLS TO ADDRESS THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0