Saturn Vue Complaints

2,395 consumer complaints on file.

#10479269October 8, 2012
STEERING
I PARKED MY SATURN AND WENT INTO RESTAURANT TO EAT AND COMING OUT BACK OUT OF PARKING SPACE AND HAD NO STEERING. I CALLED MY DAD HE RESEARCHED THE PROBLEM AND DISCOVERED THAT THERE HAVE BEEN PROBLEMS WITH THE ELECTRIC ASSIST STEERING IN THIS MODEL. WE TOOK A HAMMER AND HIT THE ASSIST MOTOR AND STEERING GEAR BOX AND IT STARTED WORKING. THE GARAGE INFORMED US (MY DAD AND ME) THAT THERE WERE RECALLS ON OTHER SIMILAR MODELS BUT NOT THIS MODEL. WHAT DO WE NEED TO DO TO GET THIS PROBLEM AS A RECALL BECAUSE GETTING ON LINE I HAVE DISCOVERED OTHER CONSUMERS HAVE SIMILAR PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479288October 8, 2012
FUEL/PROPULSION SYSTEM
STRONG GASOLINE VAPOR SMELL, DEALER FOUND FUEL LEAK AT FUEL MODULE MOLDED HOSE. REMOVED AND REPLACED DEFECTIVE FUEL MODULE # 1 - 15904477 W- PUMP KIT CHARGED $ 903.79 GM ON 9/30/2012 ADMITS PROBLEM OCCURS IN WARM WEATHER AREAS, ADMITS SATURN'S HAVE PROBLEM, BUT NOT VUE'S. DEALER CLAIMS OTHERWISE? GM REFUSES TO REIMBURSEMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478431October 3, 2012
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
A FEW TIMES SINCE THE SUMMER OF 2003 WE WOULD TRY TO SHUT THE REAR PASSENGER CAR DOOR AND IT WOULD NOT CATCH TO CLOSE. WE PUT SOME LITHIUM GREASE THINKING IT JUST NEEDED THAT. THIS WEEKEND WHILE PUTTING THE KIDS IN THE CAR THE DOOR WOULD NOT SHUT. IT TOOK 30 MINUTES OF MANIPULATING THE HANDLE, DOOR LOCKS AND WINDOW TO TRY AND GET THE DOOR TO SHUT. WE CANNOT LET OUR CHILDREN RIDE IN THE CAR BECAUSE WE KNOW THE LATCH COULD FAIL AND OUR CHILDREN COULD BE PUT IN HARMS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477846October 1, 2012
POWER TRAIN
2008 SATURN VUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSION *TGW THE CONSUMER STATED THE REVERSE GEAR STOPPED WORKING AND THE DRIVE GEAR STARTED SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476773September 22, 2012
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AS I WAS DRIVING MY AND IT CAR BEGAN TO PULL TO THE RIGHT AND THE TIRES BEGAN TO SQUEAL. IN MY MIND I THOUGHT I THOUGHT I NEEDED BETTER TIRES AND A WHEEL ALIGNMENT. AS I WAS DRIVING TO GET THE TIRES AND ALIGNMENT I HEARD A CRACKING FROM UNDERNEATH THE CAR, THIS REALLY SCARED ME. AT THIS POINT THE PULL TO THE RIGHT WAS EVEN STRONGER. I ARRIVE TO A TIRE SHOP AND PUT TIRES ON THINKING THIS WOULD BE BETTER BUT IT WAS THE SAME SO I DROVE ACROSS THE STREET TO A MECHANIC TO GET A WHEEL ALIGNMENT AND THE MECHANIC CAME OUT AND WENT UNDERNEATH THE CAR WHEN HE CAME BACK UP HE STATED THAT "YOUR SUBFRAME AND CHASIS IS CRACKED ALL THE WAY THROUGH, PARK IT IMMEDIATELY FOR SAFETY REASONS, IN HIS 20 YEARS OF EXPERIENCE AS A MECHANIC HE ONLY SAW HIS TWICE THE FIRST TIME WAS IN ANOTHER CAR THAT WAS RECALLED AND MINE THAT SHOULD BE ON RECALL WITH THE LEVEL OF DANGER, ESPECIALLY BECAUSE I SEE YOU HAVE A BABY'S CAR SEAT IN YOUR BACKSEAT". HE ALSO SAID EVEN AN OLDER CAR SHOULD NOT HAVE A SUBFRAME CRACK LIKE THIS, AND THAT THE MOTOR CAN FALL OUT WHILE I'M DRIVING AND THE WHEELS WILL COLLAPSE. WHAT AM I SUPPOSED TO DO I CAN'T EVEN TRADE IT IN AND IT'S WORTH $5500 AND THE COST WOULD BE FANANIMAL TO FIX. I CAN'T GET TO WORK AND EVEN CHILD CAR THIS IS HORRIBLE. PLEASE HELP.THIS IS A DEFECTIVE CAR AND THE WORST I HAVE EVER HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476681September 21, 2012
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A COMPLETE LOSS OF POWERING STEERING OCCURRED WITHOUT ANY WARNING. THE CONTACT CONTINUED TO DRIVE HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP AND AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIANS ADVISED THAT THERE WAS A LEAK IN THE POWER STEERING PUMP AND THE HOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER WAS 08V470000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475906September 19, 2012
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR CHROME DOOR HANDLES EXHIBITED A SHARP POINTED EDGE. THE CONTACT SUSTAINED A SEVERE LACERATION TO THE LEFT FINGER FROM THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 65,531.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10475814September 18, 2012
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
CRUISE CONTROL DISENGAGED, THIS HAPPENED TWICE OVER A PERIOD OF A MONTH, WHEN THIS HAPPENED THE DASH LIGHTS WENT DIM , ON SEPT 14,2012 , ON I-75 AT 60 MPH THE CRUISE DISENGAGED AND THE ENGINE QUIT, I WAS PUT IN A VERY SCARY SITUATION, ALMOST GOT REAR ENDED CAR IS AT A CHEVY GARAGE NOW AND BECAUSE IT WILL NOT DUPLICATE WHAT HAPPENED TO ME THERE IS NO FIX. IT SCARES ME TO THINK OF IT HAPPENING AGAIN. I HAVE OWNED TWO OTHER SATURNS WITH NO ISSUES THIS ONE HAS HAD A FEW WHICH WILL SHOW ON THE GMS LIST OF FIXES IT HAS HAD. I WISH NOW I HAD NOT BOUGHT THIS CAR. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475599September 17, 2012
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
TRANSMISSION NOT ENGAGING PROPERLY. VEHICLE JERKS WHILE SHIFTING AND DOES NOT REACH OVER 60 MPH WITHOUT GOING TO 6 RPMS. WHILE IN HEAVY RUSH HOUR TRAFFIC, THE CAR DOES NOT ACCELERATE AND THE POWER STEERING LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475527September 16, 2012
AIR BAGS
I BOUGHT A 2007 SATURN VUE FROM A DEALER AS WELL AND MY AIR BAG ON THE PASSENGER SIDE COMES ON A LOT TO. IT IS ON WHEN NO ONE IS SITTING IN IT BUT TURNS OFF WHEN SOMEONE DOES SIT IN IT. NO MATTER THE SIZE OR WEIGH OF THAT PERSON SOMETIMES IT WILL SAY IT IS ON SOMETIMES IT WILL SAY IT HAS BEEN TURNED OFF. NOT SURE IF THERE IS REALLY ANYTHING WRONG WITH THE AIRBAG OR IT IS JUST A LIGHT TELLING YOU THERE IS. ON-STAR SAYS THAT AIRBAGS ARE FINE THOUGH. LITTLE CONCERNED IF THERE IS SOMETHING WRONG WITH THE AIRBAGS BECAUSE THAT IS ONE HECK OF A LAWSUIT THEY WILL HAVE ON THERE HANDS IF WE ARE TO EVER GET IN AN ACCENT AND THE AIRBAGS DID NOT DEPLOY. IF IT WAS INDEED A MANUFACTURING ISSUE AND IT SEEMS TO BE THE CASE HERE, IT SHOULD BE FIXED FOR FREE AND FAST FOR SAFETY REASONS. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474884September 11, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
2003 SATURN VUE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES *TGW IN MARCH OF 2004, THE CONSUMER RECEIVED A LETTER FROM SATURN STATING THERE WAS A PROBLEM WITH VEHICLES EQUIPPED WITH VTI TRANSMISSIONS AND IT WOULD REQUIRE REPAIR OR REPLACEMENT. THE TRANSMISSION WAS REPLACED AT THAT TIME BY SATURN. HOWEVER, SINCE THEN THE TRANSMISSION HAS BEEN REPLACED FOUR TIMES. GM INFORMED THE CONSUMER, THEY WOULD CHARGE HIM HALF FOR REPLACING THE TRANSMISSION. ALSO, THE LINK BUSHINGS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474562September 10, 2012
SERVICE BRAKES, ENGINE, POWER TRAIN
WHEN OPERATING AT ANY SPEED THE VEHICLE WILL SHUT DOWN AND STEERING BRAKING AND ALL CONTROL IS LOST' THIS CONSTANTLY HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474521September 10, 2012
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A BOLT BROKE OFF THE REAR DRIVER SIDE WHEEL CAUSING THE SUB FRAME TO CRACK AND THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE LOWER CONTROL ARM AND THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474277September 7, 2012
AIR BAGS
I BOUGHT A 2007 SATURN VUE FROM A DEALER AS A USED VEHICLE. SHORTLY AFTER, THE AIRBAG LIGHT STARTED COMING ON. SOMETIMES IT WOULD GO OFF AND IT HAS PERSISTED TO THE POINT NOW THAT IT DOESN'T GO OFF AT ALL. WHEN THE PROBLEM FIRST OCCURRED, I CONSULTED THE OWNERS MANUAL AND FOUND NOTES WRITTEN IN IT BY THE PREVIOUS OWNER ABOUT THE SAME PROBLEM. IT WAS INDICATED THAT IT WAS FIXED (SENSOR) BUT STARTED AGAIN SHORTLY AFTER. EVERY MONTH MY ON STAR REPORTS INDICATE A PROBLEM WHICH REQUIRES IMMEDIATE ATTENTION. I HAD IT SEEN AT A GM DEALER THEY WANT ANOTHER $500 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474099September 6, 2012
ELECTRICAL SYSTEM, STEERING
PROBLEM WITH THE IGNITION. IT'S VERY DIFFICULT TO START UP THE CAR WITH THE ORIGINAL CAR KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473804September 4, 2012
POWER TRAIN
GRINDING/RUBBING NOISE FROM TRANSMISSION WHEN IN PARK OR NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472871August 29, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH THE DRIVER'S SIDE WINDSHIELD AND ONTO THE FLOORBOARD NEAR THE BRAKE AND ACCELERATOR PEDAL. THE FAILURE OCCURRED DURING RAINY WEATHER CONDITIONS. IN ADDITION, THE PASSENGER'S SIDE POWER DOOR LOCKS FAILED TO OPERATE PROPERLY AND THE ODOMETER GAUGE FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO LOCATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469706August 8, 2012
STEERING
I WAS DRIVING MY DAUGHTER TO HAIR APPOINTMENT, TAKING A SHARP CURVE AND ALL OF A SUDDEN I HEARD A NOISE, AND I LOST ALL STEERING, WE VEERED OFF OF ROAD AND I GOT THE VEHICLE STOPPED. WE WERE VERY LUCKY THEIR WAS NOBODY COMING THE OPPOSITE WAY, OR A LITTLE FARTHER UP ROAD WAS A GULLY!! THE PINION WAS TOTALLY STRIPPED OUT FROM RACK. IT REALLY WAS A SERIOUS UNSAFE SITUATION! AND I SEE I AM NOT THE ONLY PERSON TO EXPERIENCE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468774August 1, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE RETURNING ON A TRIP AND USING THE TURN SIGNAL NORMALLY, THERE WERE SEVERAL INCIDENTS IN WHICH THE TURN SIGNAL SOUNDED LIKE IT WAS WORKING AT ABOUT TWICE THE NORMAL RATE, HOWEVER THERE WAS NO INDICATION THAT THE TURN LIGHTS WERE COMING ON. ON ONE PARTICULAR INSTANCE, WHEN THIS HAPPENED, THE TURN SIGNAL GOT EXTREMELY WARM TO THE TOUCH AND SMOKE WAS OBSERVED COMING FROM THE SWITCH. THERE WERE SEVERAL SUBSEQUENT INCIDENTS DURING THIS TRIP AND ON SUBSEQUENT DAYS, BUT ONLY THE ONE IN WHICH THE SWITCH ACTUALLY SMOKED (WHICH IS WHY I INDICATED A FIRE ABOVE). WHEN I CALLED SATURN (GM DEALERSHIP) ABOUT THIS, THEY MENTIONED THAT A SIMILAR SWITCH WAS UNDER RECALL, BUT NOT THIS ONE. AFTER HAVING REPLACED THE TURN SIGNAL SWITCH, I HAD ASKED IF SATURN WANTED THE DEFECTIVE UNIT. SURPRISINGLY, SATURN DIDN'T SEEM TOO CONCERNED AND ASKED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP, IN TURN, TOLD ME THAT ALL THEY COULD DETERMINE IS THAT THERE WAS A PROBLEM WITH THE SWITCH AND TO CONTACT SATURN CUSTOMER SERVICE. I AM QUITE CERTAIN THAT IF WE HADN'T CORRECTED THE ISSUE (WHICH IS DIFFICULT TO DESCRIBE) THAT A MORE DANGEROUS SITUATION COULD'VE BEEN CAUSED, AND THAT THIS SWITCH DESIGN IS FAULTY AND MAY POSE A SAFETY (THERMAL) CONCERN. I HAVE KEPT THE OLD SWITCH AND WILL GLADLY PROVIDE IT TO NHTSA IF REQUESTED TO DO SO. I DIDN'T FEEL IT SAFE TO KEEP USING THE OLD SWITCH, AND WHILE THE COST WAS RATHER MINIMAL TO HAVE IT REPLACED, I'M SURPRISED THAT SATURN DIDN'T OFFER TO REIMBURSE ME AND AS I STATED PREVIOUSLY, DIDN'T REQUEST THE FAULTY PART TO BE RETURNED. I HAVE NOT HAD ANY SIMILAR INCIDENTS SINCE REPLACING THE SWITCH, WHICH CERTAINLY CORRECTED IT. THE PART NUMBER LISTED ON THE OLD SWITCH IS SHOWN AS BEING AR339790736/22679804. IN ORDER TO NOT CAUSE THE SWITCH TO GO INTO THE MODE DESCRIBED ABOVE, IT WAS BEST TO NOT USE THE TURN SIGNAL ANY MORE THAN POSSIBLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10468867August 1, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED INTO SECOND GEAR AND WOULD NOT SHIFT TO THE OTHER GEARS. THE CONTACT STATED THAT THE TRANSMISSION ALSO SLIPPED INTO NEUTRAL WHILE DRIVING AS WELL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS NOTHING THAT COULD BE DONE TO THE TRANSMISSION DUE TO THE DEFECTIVE COMPONENTS AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED A LOCAL DEALER AND THE DEALER STATED THAT THE VEHICLE HAD TWO PRIOR TRANSMISSION REPLACEMENTS. THE DEALER ALSO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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