Saturn Vue Complaints

2,395 consumer complaints on file.

#10567525March 6, 2014
ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS SINCE DEC 2013, THE KEY WOULD EJECT FROM THE IGNITION SWITCH BEFORE IT IS COMPLETELY TURNED TO THE OFF POSITION. ONCE THIS HAPPENS, THE KEY WOULD NEED TO BE FORCED BACK INTO THE IGNITION SWITCH TO ACTIVATE THE SWITCH BY FORCING TO TURN ON THE IGNITION AND THEN CAREFULLY TURNING IT BACK TO THE OFF POSITION TO SUCCESSFULLY EJECT THE KEY. MOST RECENTLY ON MARCH 1ST, 2014, WHILE DRIVING, MY HAND ACCIDENTALLY HIT THE KEY AND THE KEY FELL OUT OF THE IGNITION SWITCH WHILE THE CAR WAS TRAVELING AT ABOUT 45MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567555March 6, 2014
ELECTRICAL SYSTEM
WE WERE DRIVING I55 SOUTH NEAR BATESVILLE,MS. AT ABOUT 7:30PM WHEN THE LIGHTS STARTED DIMMING AND ALL THE LIGHTS ON THE DASH LITE UP AIRBAGS,CHECK ENGINE ETC. I IMMEDIATELY PULLED OFF AT THE BATESVILLE,MS. EXIT AND HEADED EAST TO THE WALMART..THE MECHANIC CHECKED THE BATTERY AND DECODED THE SUV AND SAID THAT THE PROBLEM WAS THE WIRING HARNESSES WHICH REST ON TOP OF THE BATTERY.THE MAIN BRAIN OF THE SUV LITERALLY REST ON TOP OF THE BATTERY.THE MECHANIC SHOOK THE HARNESS AND THE SUV CRANKED BUT THE LIGHTS WERE DIM AND WE DROVE IT HOME.I LOOKED AT IT THE NEXT DAY AND THE HARNESS IS FASTENED TO THE TOP OF THE BATTERY AND IT WASN'T COMPLETELY FASTENED.WHEN THE PERSON INSTALLED THE NEW BATTERY AT AUTOZONE IT MUST HAVE NOT GOTTEN COMPLETELY FASTENED.I LOOKED FURTHER AND NOTICED THAT THE CONDUIT ON ALL THREE BRANCHES HAD DISINTEGRATED AND WIRES WERE EXPOSED.THERE WAS A WIRE TIE THAT WAS CLIPPED BELOW TO THE BATTERY BOX AND SINCE THE CONDUIT DISINTEGRATED THIS CAUSES THE WIRES TO PULL OUT FROM THE BRAIN OF THE SUV.I PULLED THE WIRES BACK UP AND WRAPPED THESE THREE BRANCHES WITH TAPE SEPARATELY.AT THE BOTTOM WHERE THE THREE WENT TOGETHER,I PUT EXTRA TAPE AND ANOTHER WIRE TIE TO THE BATTERY CASING.IT STILL JARS LOOSE ON OCCASION AND I CAN TELL WHEN THE LIGHT DIMS AT THE ODOMETER.I GENERALLY RAISE THE HOOD AND PUSH ON THE FIRST HARNESS UNTIL THE LIGHT STOPS DIMMING ON THE ODOMETER.I WON'T DRIVE THIS SUV OUT OF TOWN.I THINK THIS WAS A POOR DESIGN AND GM COULD HAVE PUT THE BRAIN SOMEWHERE ELSE.I RETIRED FROM GM'S DELPHI PACKARD ELECTRIC DIVISION AND USED TO CHECK FIRST PIECE SAMPLE WIRING HARNESSES.I AM THINKING THEY PROBABLY USED THE WRONG CONDUITS BECAUSE THEY WEREN'T HEAT RESISTANT,BUT THESE WIRES SHOULDN'T SHAKE LOOSE UNLESS THEY ARE UNSEATED OR BROKEN.THESE THREE CONNECTIONS CAN COMPLETELY SHUT THE SUV OFF EVEN WHEN YOU ARE DRIVING IF THEY COME LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583806March 4, 2014
ELECTRICAL SYSTEM
IGNITION KEY LOCK HAS BEEN REPLACED/REPAIRED 5 TIMES. ONCE UNDER WARRANTY. WHEN IT FAILS I CAN REMOVE THE KEY, WHILE DRIVING, BUT WHEN I TURN OFF THE CAR, I CANNOT TURN IT ONCE THE KEY IS INSERTED AGAIN. THIS MAKES IT IMPOSSIBLE TO RE-START THE VEHICLE. I WAS SURE MY CAR WOULD BE ON THE LIST OF RECENT RECALLS, BUT IT IS NOT. CAN YOU HELP US? I HAVE MANY OF THE BILLS TO HELP MY CASE. ..UPDATED 04-16-14 *BF UPDATED 8/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566679March 2, 2014
POWER TRAIN
WAS TAKING MY GRANDCHILDREN TO A SKI RESORT FOR THE EVENING . CAME TO A STOP SIGN, NEED TO BACK UP A LITTLE BIT, NO REVERSE. THEN IT WOULD NO SHIFT GOING FORWARD , ONE GEAR FORWARD ONLY. CHECK ENGINE LIGHT CAM ON HAD IT CHECKED. ERROR CODE OF PO776. WHEN INSPECTED HAVE BEEN TOLD IT NEED TO BE REBUILT. AT A COST OF $3000. WHEN SEARCHING ONLINE ABOUT THIS PROBLEM , IT IS VERY COMMON AND NOBODY CAN UNDERSTAND WHY THERE ISN'T A RECALL OVER THE 3-5-R WAVE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566691March 2, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
I PURCHASED A 2007 SATURN VUE HYBRID AND I ALSO PURCHASED AN EXTENDED WARRANTY FROM BOULEVARD CADILLAC IN LONG BEACH, CA. IN NOVEMBER OR DEC. OF 2013 THE BATTERY IN MY VUE DIED AND I PURCHASED A NEW ONE FROM BUMIN CHEVROLET IN CULVER CITY, CA. AT THAT TIME THEY TOLD ME THAT THERE WAS SOMETHING WRONG WITH MY CAR AND SINCE I HAD AN EXTENDED WARRANTY, I SHOULD TAKE THE CAR BACK TO BOULEVARD CADILLAC. I TOOK THE CAR THERE IN DEC. OF 2013 AND THEY TOLD ME THE AIRBAG AND SEAT BELT SENSORS HAD GONE OUT, THEY WERE NOT COVERED BY MY PORTFOLIO ELITE EXTENDED WARRANTY INS. POLICY NO. ? BOULEVARD CADILLAC DID NOT RETURN BUT POLICY BUT I CAN PROVE THAT I PURCHASED A POLICY. BOULEVARD CADILLAC TOLD ME THE AIRBAG AND SEAT BELT SENSORS WERE NOT COVERED AND IT WILL COST $1600.00 TO REPAIR. I DID NOT HAVE THE MONEY DUE TO FINANCIAL HARDSHIPS AND A CHILD INC COLLEGE. NOW THE SUNROOF IS FLOODING AND I DO NOT HAVE MY EXTENDED WARRANTY POLICY TO SEE IF THE SUNROOF IS COVERED. I WILL NEVER BUY ANOTHER GM PRODUCT=VEHICLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566530February 28, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568451February 27, 2014
FUEL SYSTEM, GASOLINE
WHILE PARKED NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO OUR MECHANIC WHO FOUND THAT THE SECONDARY FUEL PUMP HAD CRACKS ALONG THE TOP PLASTIC CONNECTIONS WHERE THE FUEL LINES ATTACH, AFTER FURTHER EXAMINATION OUR MECHANIC STATED THAT FUEL HAD BEEN SPRAYING FROM THIS DEFECT AND WE WERE LUCKY NOT TO HAVE HAD A FIRE, THE FUEL PUMP CONNECTIONS BEING PLASTIC AND IN SUCH CLOSE PROXIMITY TO THE UNDERSIDE OF THE VEHICLE IT IS ABLE TO GET DAMAGED EASILY IF YOU HIT A HARD BUMP IN THE ROAD AND THE TANK COMPRESSES AGAIST THE FRAME. AFTER PAYING $850.00 FOR PARTS AND LABOR TO HAVE THE FUEL PUMP REPLACED I FOUND OUT THAT SIMILAR GM VEHICLES HAVE BEEN RECALLED FOR THE SAME TYPE OF DEFECT BUT THE SATURN VUE HAS NOT, WILL IT REQUIRE A FIRE OR DEATH BEFORE THE SATURN IS ADDED TO THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566229February 27, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE BECAME DIFFICULT TO START WITH THE INTERIOR LIGHTS BLINKING WILDLY. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND SURGE. HAD NEW IGNITION SWITCH INSTALLED. AXLE SHAFT SEAL LEAKING TRANSMISSION FLUID. TRANSMISSION FAILED SHORTLY THEREAFTER (NHTSA COMPL #10565714). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566230February 27, 2014
ENGINE
TOOK VEHICLE IN FOR ROUTINE MAINTENANCE. FRONT ENGINE COVER LEAK DISCOVERED. DAMAGE TO WATER OUTLET SEAL, WATER PUMP GASKET, CRANK SEAL, VALVE COVER GASKETS AND SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566005February 26, 2014
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED WHILE DRIVING THE ELECTRONICS IN THE DASHBOARD OF THE VEHICLE WOULD TURN OFF AND ON CAUSING THE WARNING SENSOR LIGHTS TO ILLUMINATE. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MORE OFTEN WHILE DRIVING AND COMING TO A COMPLETE STOP. THE VEHICLE WAS DIAGNOSED BY THE DEALER AND THE BATTERY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 45,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566014February 26, 2014
ELECTRICAL SYSTEM
WE HAVE HAD THE CAR NOT START A COUPLE OF TIMES. WHEN THE KEY IS PUT INTO THE IGNITION ON OUR VUE THE CAR DOESN'T WANT TO TURN OVER. AFTER TAKING IT TO A DEALER THE CAR WAS FOUND TO BE SENDING IMPROPER SIGNALS TO THE ENGINE THAT SHUT OFF THE FUEL PUMP AND WOULDN'T ALLOW THE CAR TO START. IT SEEMED THAT SWITCHING THE KEY OUT TO THE SECOND KEY THAT CAME WITH THE CAR IT WAS FIXED BUT ON 02/25 THE SAME ISSUES STARTED AGAIN AND THE CAR WILL START AND RUN FINE ONCE IT DECIDES TO TURN ON. AFTER SEEING THE RECALL INFORMATION FROM GM I BELIEVE THE ISSUE WE HAVE IS THE PRECURSOR TO THEY IGNITION ISSUE WITH THE OTHER 2003-2007 MODELS OF SATURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566072February 26, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR IS HAVING TRANSMISSION PROBLEMS AGAIN WONT KICK INTO DRIVE UNTIL CAR HAS BEEN RUNNING ATLEAST 30 MIN THEN WHEN I WAS DRIVING ON THE HIGHWAY ABOUT 40 IS WHAT I GOT TO THE CAR JUST STOPPED ACCELERATING AND WAS COMING TO A STOP WHICH COULD HAVE CAUSED A BIG ACCIDENT IF IT WOULD HAVE BEEN DURING HIGH TRAFFIC TIMES AND WHEN DRIVING IN TOWN I COME TO A FULL STOP AND THE CAR WONT KICK INTO DRIVE AGAIN UNTIL I PUT IT IN LOW AND MOVE UP MANUALLY. THEN IT IS HAVING A SERIOUS PROBLEM WITH THE AXEL OR SOMETHING I WAS DRIVING AT 35 HIT A SMALL BUMP IN THE ROAD AND THE CAR REARED OFF TO THE RIGHT AND I HAD NO CONTROL OF THE STEERING FOR A FEW SECONDS AND THEN IT WAS LIKE IT LOCKED BACK IN WHEN I STARTED MOVING THE STEERING WHEEL SIDE TO SIDE AND THE T/C LIGHT IS ALWAYS ON NOW AND I WAS TOLD THERE IS A SWITCH TO TURN IT ON OR OFF AND THAT COULD HAVE SOMETHING TO DO WITH THE STEERING PROBLEM BUT I HAVE FOUND NO SUCH SWITCH. PLEASE HELP ME AND TELL ME WHAT I CAN DO ABOUT THESE ISSUES AS GM WILL NOT DO ANYTHING THEY SHOULD RECALL THIS YRS MODEL COMPLETELY AND PAY THE OWNERS FOR A NEW VEHICLE SINCE THIS IS THERE FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565715February 24, 2014
ENGINE
TOOK VEHICLE IN FOR ROUTINE MAINTENANCE WHEN THE FRONT ENGINE COVER WAS DISCOVERED TO BE LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565714February 24, 2014
POWER TRAIN
WITHOUT WARNING THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. THE CAR WOULD NOT GO ANY FASTER THAN 35 MILE PER HOUR AND STRUGGLE TO GO UP AN INCLINE INTO THE DRIVEWAY, REVVING AT 2000 RPM. AFTER AN EXAMINATION BY A MECHANIC, IT WAS DETERMINED THAT THE TRANSMISSION WAVE PLATE WAS CRACKED, FAILING TO PRODUCE ENOUGH PRESSURE FOR A GEAR CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565090February 20, 2014
POWER TRAIN
TRANSMISSION TOTALLY DESTROYED AS PER TOWING COMPANY. AS MANY CLAIMANTS BEFORE THIS IS A WELL KNOWN PROBLEM OF THIS YEAR CAR. I THINK A CLASS ACTION SETTLEMENT WAS REACHED WITH GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565195February 20, 2014
POWER TRAIN
STARTING UP SLIGHT INCLINE WHEN CAR LOST SPEED, THEN STARTED MOVING AGAIN BUT WOULD NOT GO OVER 30 MPH AT 4000RPMS. PULLED INTO SERVICE CENTER WHERE THEY SAID TRANY GONE . NOW ONLY HAVE FIRST GEAR. NEEDS NEW ONE BUT COST IS 5,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564878February 18, 2014
POWER TRAIN, ENGINE
THE TRANSMISSION FOR MY SATURN VUE (2004) WAS REPLACED IN 2010 WHEN MY VEHICLE HAD 77637 MILES. THE TRANSMISSION WAS REPLACED IN 2010 AFTER RECEIVING A LETTER FROM SATURN NOTIFYING OF ISSUE WITH INTELLIGENCE (VTI) TRANSMISSION AND MY VEHICLE EXPERIENCING ISSUES. MY NOW SECOND TRANSMISSION IS HAVING THE SAME PROBLEMS THE FIRST TRANSMISSION HAD. THE MECHANIC WHO DIAGNOSED THE VEHICLE HAS SAID THAT IT IS NOT NORMAL FOR A VEHICLE TO HAVE THE SAME TRANSMISSION ISSUE AND I KNOW MY FAMILY AND FRIENDS HAVE NOT EXPERIENCE THIS TYPE OF ISSUE WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT THIS IS NOT NORMAL AND THAT THE ISSUE WITH THE INTELLIGENCE (VTI) TRANSMISSION HAS NOT BEEN RESOLVED. I AM ASKING FOR GMC TO COVER THE COST TO REPLACE THE NEW DEFECTED TRANSMISSION FOR MY VEHICLE. I WOULD LIKE FOR THIS ISSUE TO BE ESCALATED. MY EXPERIENCE WITH GMC PRODUCT AND CUSTOMER SERVICES I RECEIVE FROM JAY HAS LEFT ME VERY DISAPPOINTED AND DISSATISFIED WITH GMC. I WOULD LIKE TO KNOW IF THERE IS ANYONE WHO CAN HELP ME FIGHT THIS ISSUE WITH GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564626February 17, 2014
ENGINE AND ENGINE COOLING
MY 2003 SATURN VUE STALLS AND DIES EVERYDAY THAT I DRIVE IT. HAS ALMOST CAUSED MYSELF AND YOUNG CHILDREN TO GET INTO MANY WRECKS FROM THIS PROBLEM OCCURRING OFTEN AT STOP LIGHTS AND MIDDLE OF INTERSECTIONS AND HILLS. I HAVE RESEARCHED THIS MANY TIMES HAS FAIRLY NEW TRANS. AND NEW TIMING BELT ALSO PUT ON BEFORE I PURCHASED THE SATURN. TO ME THIS CAR IS DANGEROUS AND HAS FEW OTHER PROBLEMS ALSO, LIKE IDLING HIGH WHEN IN PARK. WHEN THE STALLING OCCURS IT STALLS AN THE SECURITY LIGHT COMES ON AND FLASHES 3 TIMES BEFORE IT EITHER DIES OR CONTINUES BACK TO NORMAL BEFORE IT STALLS AGAIN. I CANNOT DRIVE IT TO MY NEXT TOWN OVER WITHOUT IT DOING THIS NUMEROUS TIMES. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE AND THAT'S ONE REASON WHY IM AFRAID TO SELL IT BECAUSE I WOULD HATE TO PUT SOMEONE ELSE IN THIS DANGEROUS CAR AND THEM NOT KNOW HOW TO CONTROL IT IF THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564495February 15, 2014
AIR BAGS, SEATS
THE AIR BAG FAILURE SENSOR LIGHTS UP ON THE DASH - INDICATING AIR BAG SYSTEM FAILURE. THE HEATED SEATS NO LONGER FUNCTION. HOWEVER AS LONG AS WE KEEP THE HEATED SEAT SWITCH ON - THE AIR BAG FAILURE SENSOR WILL NOT LIGHT, INDICATING THAT THERE IS NOT A PROBLEM. AS SOON AS WE TRY TO DRIVE WITHOUT THE HEATED SEAT SWITCH ON, THE AIR BAG LIGHT GOES ON INDICATING SYSTEM FAILURE. MECHANICS HAVE STATED THAT WE NEED NEW HEATED SEATS AT A COST OF OVER $1500. THE CAR HAS LESS THAN 70K MILES CURRENTLY ON IT. REPORTED TO GM 12/2/2013 WE WERE TOLD IT WAS THE FIRST THEY HEARD OF THE PROBLEM YET WE SEE DOZENS OF COMPLAINTS WITH THE SAME BIZARRE CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564254February 13, 2014
STEERING
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 56,325. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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