Saturn Vue Complaints

2,395 consumer complaints on file.

#10594178May 27, 2014
AIR BAGS
MY DAUGHTER WAS DRIVING THROUGH THE TARGET PARKING LOT IN HUMBLE TEXAS WHEN SIDE AIRBAGS DEPLOYED WITHOUT AN APPARENT REASON. IN PREVIOUS MINOR ACCIDENTS NO AIRBAGS DEPLOYED. CAR NOW HAS ISSUES WITH DAMAGED HEADLINER AND OTHER EXPENSIVE PARTS WITHOUT A COLLISION THEREFORE I APPEAR TO BE OUT THE MOST TO REPAIR AND TO BE FRANK AND RELATIVELY CERTAIN TAT VEHICLE MAY BE WORTHLESS DUE TO THE DEPLOYMENT OF THE SAFETY GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593854May 24, 2014
AIR BAGS
THE AIR BAG WARNING LIGHTS STARTER COMING ON INTERMITTENTLY BUT ARE NOW ON AT ALL TIMES. AT FIRST, WITH A PASSENGER PRESENT NO WARNING LIGHT WOULD DISPLAY, BUT AFTER A FEW MINUTES THE PASSENGER LIGHT AND DASH WARNING LIGHT WOULD BEGIN INDICATING NO PASSENGER IN THAT SEAT AND THE DASH WARNING WOULD COME ON. THE PASSENGER AIR BAG OFF LIGHT AND WARNING LIGHT WOULD CYCLE ON AND OFF WHETHER THERE WAS A PASSENGER OR NOT. NOW THE PASSENGER AIR BAG OFF INDICATOR IS ON ALL THE TIME AND THE AIR BAG WARNING LIGHT ON THE LEFT LOWER DASH IS ALSO ON ALL THE TIME. WE HAVE NO CONFIDENCE THAT EITHER AIR BAG WILL FUNCTION DURING AN ACTUAL FRONTAL CRASH AND, GIVEN WHAT APPEARS TO BE A CONTINUOUSLY DEGRADING SYSTEM/CONTROLLER, I HAVE NO CONFIDENCE THAT ONE OR BOTH AIR BAGS WON'T DEPLOY THOUGH NO VALID AIR BAG DEPLOYMENT COMMAND WAS GENERATED DUE TO POSITIVE CRASH SENSOR INPUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593620May 23, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOST OF POWER STEERING. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THE STEERING COLUMN AND ELECTRICAL ASSIST NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593360May 22, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH HAS TO BE INSERTED IN THE DOOR IN ONE POSITION TO UNLOCK, THEN TURNED OVER TO TURN ON THE IGNITION, THEN IT IS VERY HARD TO TURN THE IGNITION TO THE RUN POSITION, THE ACC. POSITION WILL NOT WORK. SOMETIMES IT WILL NOT ACTIVATE THE POWER STEERING, HAS TO BE TURNED OFF AND RESTARTED TO GET IT TO WORK, IF GM HAS KNOWN OF THIS PROBLEM SINCE 2001, WHY DID THEY NOT RECALL MY SPECIFIC CAR WHICH IS 2002 SATURN VUE. I WAS TOLD BY GM THAT THIS VIN. WAS NOT RECALLED. THE SUGGESTED THAT I TAKE IT TO GM DEALER FOR DIAGNOSTIC CHECK, WHICH I HAVE TO PAY FOR, BUT I KNOW THE IGNITION IS DEFECTIVE. IF THIS IS HOW THEY INTEND TO FIX THE PROBLEM, WHY ISSUE A RECALL. I CAN HAVE IT REPAIRED BUT IT IS GOING TO COST ME IN EXCESS OF 200.00 I HAVE HAD 4 DIFFERENT KEYS CUT FOR IT, WITH NONE OF THEM WILL WORK. YOU CANNOT TURN THE STEERING WHEEL WHEN THIS PROBLEM POPS UP. MAYBE THIS WILL KEEP SOMEONE ELSE FROM GETTING INVOLVED IN ACCIDENT. I HAVE GIVEN UP ON GM FIXING THE PROBLEM. I WILL TAKE IT TO MY LOCAL REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593402May 22, 2014
POWER TRAIN, ELECTRICAL SYSTEM
CAR WOULD NOT START, WHEN YOU PUT THE KEY IN THE IGNITION WILL NOT START. AFTER SEVERAL ATTEMPTS YOU CAN FINALLY GET IT TO CONNECT. THIS IS AN ONGOING ISSUE I HAVE HAD THE CAR IN THE GARAGE SEVERAL TIMES. I HAVE BEEN STRANDED THREE TIMES IN THE LAST SIX MONTHS. IT DOESN'T HAPPEN ALL THE TIME AND NEVER HAPPENS WHEN THE GARAGE HAS THE VEHICLE. THE LAST TIME WAS ON SATURDAY 5/18/2014 THE ONLY WAY I COULD GET THE VEHICLE TO START WAS TO PUT IT IN NEUTRAL AND TURN THE STEERING COLUMN, THEN WHEN IT WOULD GO BACK TO THE STRAIGHT POSITION THE VEHICLE WOULD STOP AGAIN. AFTER ABOUT FIVE TIMES TRYING IT THIS WAY I LEFT THE WHEELS TURNED ALL THE WAY TO THE LEFT AND PUT THE VEHICLE INTO GEAR AND MADE A U TURN AND KEEP GOING TO HOME. I AM AFRAID TO TRY THIS CAR FOR FEAR IT WILL CUT OUT AND SOMEONE WILL RUN INTO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592962May 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
AFTER STOPPING TO PARK THE IGNITION SWITCH CANNOT BE TURNED TO THE OFF POSITION NOR CAN THE KEY BE REMOVED. THE CAR CANNOT BE TURNED OFF AS THE KEY IS STUCK IN THE "ON" POSITION. VARIOUS METHODS SUCH AS MOVING THE TRANSMISSION SELECTOR FROM D TO P, WITH OR WITHOUT THE BRAKE PEDAL DEPRESSED FAIL TO ALLOW THE KEY TO BE REMOVED. THE ISSUE OCCURS REGARDLESS OF THE SET OF KEYS USED. THE ONLY SOLUTION IS TO LEAVE THE CAR IN THAT POSITION AND RETURN TO IT LATER AND IT CORRECTS ITSELF AND ALLOWS THE KEY TO BE TURNED TO OFF AND THEN REMOVED. THIS FORCES ME TO LEAVE THE CAR UNLOCKED WITH THE KEY IN IT WHILE USING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593121May 21, 2014
ELECTRICAL SYSTEM
WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH CYLINDER, THE KEY GETS STUCK ABOUT HALF WAY OUT, AND IS VERY DIFFICULT TO REMOVE. AFTER PUSHING, PULLING, AND MANIPULATING THE KEY IT EVENTUALLY IS RELEASED. THIS HAS HAPPENED MULTIPLE TIMES AND AT TIMES IT SEEMS LIKE THE KEY MAY NOT COME OUT OF THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593084May 21, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE IGNITION SWITCH AND THE POWER SYSTEM FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593232May 21, 2014
ELECTRICAL SYSTEM
I WAS LOOKING AT THE RECENT RECALLS FOR SATURN AND NOTICED MANY OTHER CUSTOMERS WITH THE KEY FALLING OUT OF THE IGNITION. LIKE EVERYONE ELSE THIS HAS BEEN A LONG TIME SUFFERANCE AND THE SHOP OFFERED NO SOLUTION ONLY SPRAY WITH WD 40. BOTH KEY DO THE SAME AND AGAIN NO EXTRA WEIGHT HAS BEEN ADDED TO THE KEY APART FROM THE DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593288May 21, 2014
ELECTRICAL SYSTEM
THE CAR WON'T GO OVER 40 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593287May 21, 2014
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 SATURN VUE. I HAVE HAD IT FOR THREE YEARS BOUGHT IT USED. BEFORE THE RECALL MY CAR STARTED HAVING PROBLEMS WITH THE KEY COMING OUT OF THE IGNITION WHILE THE CAR IS ON. WHEN I HEARD ABOUT THE RECALLS ON THE CARS I REACHED OUT TO GM AND TOLD THEM THAT I KNOW MY CAR IS NOT IN THE RECALL BUT I THINK IT SHOULD BE BECAUSE IT IS HAVING THE SAME PROBLEM. THEY CONTACTED ME GAVE ME VIA EMAIL AND GAVE ME A SERVICE REQUEST NUMBER. I WENT TO A DEALER BY ME WHICH THEY CONTACTED. I HAD THE CAR INSPECTED AND THE DEALER DID IN FACT STATE THAT IT SHOULD BE REPLACED. I THEN RECONTACTED GM TOLD THEM WHAT THEY SAID AND TOLD ME THEY WOULD GET BACK TO ME IN A FEW DAYS. NEVER HAPPENED. AFTER THREE WEEKS OF WAITING AND NOT HEARING FROM THEM I CONTACTED THEM VIA EMAIL LAST FRIDAY. I FINALLY RECEIVED A VOICE MAIL THIS PAST MONDAY STATING THAT THEY COULD NOT HELP ME WHICH I KNOW I TOLD THEM I KNEW. THEY ALSO SAID DUE TO THE AGE OF MY VEHICLE AND THE WARRANTY WOULD HAVE BEEN UP YEARS AGO THEY COULD NOT DO ANYTHING FOR ME AT THIS TIME. I WAS FURIOUS AND CALLED BACK LEFT A MESSAGE STATING THAT THE AGE OF MY VEHICLE HAS NOTHING TO DO WITH THE PROBLEM AT HAND AND THAT WITH ALL THE ATTENTION THEY HAVE BEEN GETTING I THREATENED TO GO TO THE MEDIA. MY CAR HAS ONLY 50000 MILES ON IT, RUNS GREAT BUT HAS THIS PROBLEM AND I DO NOT FEEL SAFE DRIVING IT. THEY STILL TOLD ME SORRY CAN'T HELP. WHEN I BOUGHT THE CAR USED IT DID NOT DO THIS AT ALL. I HAVE NOTICED ON SAFERCAR.COM THERE ARE MANY COMPLAINTS ABOUT THIS WITH NO RESOLUTION. I FEEL SINCE GM KNEW ABOUT THE PROBLEM IN 2003,THE YEAR BY THE WAY MY CAR WAS BUILT THAT THEY SHOULD ADD 2003 SATURN VUE'S TO THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592629May 20, 2014
STEERING
AFTER THE MORNING DRIVE OF 4 MILES, SMOKE START COMING FROM THE STEERING WHEEL IN THE AREA OF THE TURN SIGNAL INDICATOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10592720May 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED FOR A BRIEF MOMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REVERSE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592745May 20, 2014
POWER TRAIN
I BOUGHT A 2003 SATURN VUE FROM AUTO DEALS LOCATED IN BALTIMORE, MARYLAND. APPROXIMATELY 3 WEEKS LATER THE CAR BEGIN JERKING AND PULLING. I HAD MY SIX YEAR OLD DAUGHTER IN THE VEHICLE. I NOTIFIED THE ESTABLISHMENT ON MAY 7-9 WITHOUT A RETURN CALL. I BROUGHT MY CAR IN ON 5/12/2014 AND HAD THE OWNER TEST DRIVE IT. HE FELT THE JERKING AND PULLING. I STATED I FELT UNSAFE TO DRIVE IT. THE DEALERSHIP TOOK MY VEHICLE AND I HAVE NOT SEEN IT SINCE 5/12/2014. I HAD TO FIND MY VEHICLE AT JERRY'S CHEVROLET WHO GAVE ME AN INVOICE FOR ALMOST $7000 FOR THE TRANSMISSION HAVING TO BE REPLACED. I HAD THE CAR LESS THAN A MONTH. I CAN'T AFFORD TO REPLACE THIS. I WOULD LIKE SOME HELP! I AM OUT OF MY MONEY AND A VEHICLE. NOONE IS WILLING TO SPEAK WITH ME. IT HAS BEEN A NIGHTMARE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592738May 20, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SMOKE WAS EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10592332May 19, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
1ST INCIDENT DATE 1/29/2008 MILEAGE 2956,VEHICLE WAS TOWED TO DEALER, 2ND INCIDENT 3/12/14 73,780, KEYS CONTINUE TO PRESENTLY GET STUCK IN IGNITION, IT LOCKS UP, YOU HAVE TO WIGGLE, TRY TO TURN STEERING, IGNITION DOESN'T LINEUP, AFTER WAITING TO PREVENT FROM BREAKING KEY IN IGNITION IT LINES UP AFTER WIGGLING LOCK STEERING, THIS HAPPENS ALL THE TIMES SOMETIMES PREFER NOT TO TURN CAR OFF, TO KEEP FROM BEING STRANDED, THIS HAS BEEN HAPPENING AGAIN FOR AT LEAST 2 YRS. I NOW HAVE 74,000 MILES. ALSO I'VE EXPERIENCED 2X'S CAR NOT STARTING, EVERYTHING SHUTTING DOWN, DOOR WON'T LOCK, LIGHTS WONT TURN OFF INSIDE VEHICLE, RADIO WORKS, BUT CAR WON'T START, OR DO ANYTHING, LAST INCIDENT 3/12/14 BRAND NEW BATTERY PURCHASE 5/17/2012. THIS LAST INCIDENT VEHICLE HAD TO BE TOWED TO DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592525May 19, 2014
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE AND FAIL TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANS AXLE WAS DEFECTIVE. THE TRANS AXLE WAS REPAIRED, BUT THE DEFECT RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592564May 19, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
ON APRIL 12, 2014 I WAS DRIVING ON A MAJOR BOULEVARD TOWARDS INTERSTATE 5 WHEN THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL AND REVVED THE ENGINE TO AN EXTREMELY HIGH RPM. IT WAS HOVERING QUITE CLOSE TO THE RED DANGER ZONE ON THE GAUGE. AS IT WAS DOING THIS I LOST FORWARD POWER AND WAS MOVING FORWARD ON MOMENTUM ONLY. IT THEN FELT LIKE IT DROPPED IN AND OUT OF GEAR SEVERAL TIMES IN QUICK SUCCESSION. I WAS CLOSE TO A PARKING LOT SO I HIT THE BRAKES LIGHTLY TO DECREASE MY SPEED AND MANAGED TO TURN THE CAR INTO THE PARKING LOT AND INTO A PARKING SPACE JUST AS THE TRANSMISSION APPEARED TO RE-ENGAGE. I IMMEDIATELY TURNED THE CAR OFF AND CALLED EMERGENCY ROADSIDE SERVICE TO TOW THE CAR TO THE DEALER. THE DEALER WAS ABLE TO DRIVE THE CAR FORWARD INTO A SERVICE BAY BUT ADVISED ME THAT REVERSE WAS COMPLETELY GONE. ALTHOUGH I DID NOT CRASH OR SUSTAIN AN INJURY, IT WAS ONLY BECAUSE I GOT LUCKY AND HAD A SAFE PLACE TO TURN INTO. IF THIS HAD HAPPENED 5 MINUTES LATER ON THE FREEWAY, I WOULD HAVE LIKELY DIED AS THAT SECTION OF INTERSTATE 5 HAS CONSTRUCTION WORK AND NO SHOULDER, SO I WOULD HAVE BEEN STRANDED AND BLOCKING TRAFFIC ON A FREEWAY WITH OTHER VEHICLES AND BIG RIGS TRAVELING BETWEEN 55 AND 80 MILES PER HOUR. IT WOULD HAVE TAKEN A MIRACLE FOR NO ONE TO HIT ME IN THAT SITUATION. THE VEHICLE IS A 2008 WITH JUST OVER 50K MILES ON IT - WAY TOO SOON FOR SUCH A MAJOR TRANSMISSION FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592577May 19, 2014
AIR BAGS
SHORTLY AFTER A COMPLETE DEALER SERVICE I NOTICED THAT THE AIRBAG LIGHT WAS ILLUMINATED ON THE DASH. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT A SENSOR WAS BAD ON THE PASSENGER SEAT. I WAS ALSO TOLD THAT THERE WAS POSSIBILITY THAT THE AIRBAG MIGHT NOT DEPLOY DUE TO THE LIGHT BEING ILLUMINATED. I TOLD THE DEALER THAT THIS SHOULD BE REPLACED UNDER WARRANTY THEY DECLINED AND TOLD ME THAT "THINGS SOMETIMES WEAR OUT" I CONTACTED GM REGIONAL THEY DECLINED TO FIX THIS UNDER WARRANTY. SO I RELUCTANTLY PAID FOR THE REPAIR TOTALING $968.52. I BELIEVE THAT THIS IS WRONG AND A FAILURE OF A CRITICAL SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592588May 19, 2014
AIR BAGS
THE PASSGENGER SEAT AIR BAG LIGHT IS ON INDICATING THE AIR BAG IS NOT ON WHEN A PASSENGER IS IN THE SEAT. WHEN THIS FIRST HAPPENED THE AIR BAG LIGHT WOULD COME ON AFTER A FEW MILES BUT NOW IT DOESN'T THE WARNING LIGHT STAYS ON ALL THE TIME. I HAD IT CHECKED AT THE DEALERS AND THEY TOLD ME THAT IT WOULD COST 1199.00 DOLLARS TO FIX. I DID NOT HAVE THE MONEY SO IT DID NOT GET FIXED. I AM THINKING THAT THIS SHOULD BE A SAFETY ISSUE AND SHOULD BE A RECALL ON IT! WILL THE AIRBAG COME ON IF I AM IN A CRASH? I DON'T LIKE TAKING THAT CHANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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