Saturn Vue Complaints

2,395 consumer complaints on file.

#10839649March 3, 2016
SUSPENSION
WHILE DRIVING STRAIGHT DOWN A STATE ROUTE (THANKFULLY AT LOW SPEED) THE REAR RIGHT WHEEL COLLAPSED ON OUR 2004 SATURN VUE. THIS WAS RECALLED AND REPAIRED IN 2004 UNDER RECALL CAMPAIGN #04067001. HAD THIS BEEN AT HIGHER SPEEDS, MY WIFE COULD HAVE BEEN SEVERELY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839529March 2, 2016
UNKNOWN OR OTHER
IGNITION SWITCH WOULD NOT SHUT OFF TURNED,KEY AND IT SEEMED TO BIND,UP HAD TO FORCE KEY TO TURN TO OFF POSITIONMAKING THE KEY BREAK OFF I'M THE IGNITION SWITCH ITSELF. BEFORE THIS,HAPPENED KEY HAD BEEN RANDOMLY TURNING TO DIFFERENT POSITIONS WHEN IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839067February 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND CALLED AAA ROAD SERVICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A METAL PART WITHIN THE TRANSMISSION FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SUBMIT A LETTER, DETAILING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837447February 22, 2016
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836495February 16, 2016
STEERING
THE TRUCK IS DRIVABLE WITHOUT THE KEY BEING IN THE IGNITION, SO ONCE YOU START THE TRUCK YOU CAN TAKE THE KET OUT OF THE IGNITION AND STILL BE ABLE TO DRIVE. ALSO THE STEERING WHEEL LOCKS FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823627February 1, 2016
STEERING
THE WHEEL IS HARD TO TURN WHEN BACKING OUT OF A PARKING SPOT AND MAKING TURNS TO THE LEFT AND RIGHT.IT HAPPENS WHEN EVER I MAKE A TURN IN DRIVE AND WHEN I AM BACKING UP FROM PARK. IT STARTED WHEN THE CAR MILAGE HIT OVER 100,000. WE TOOK IT TO THE DEALER AND WAS TOLD WE NEEDED TO FLUSH THE POWER STEERING FLUID. WE DID THAT AND THE PROBLEM SITLL HAPPENS. IT STARTED AGAIN ABOUT 2 HOURS AFTER WE PICKED UP THE CAR. TOOK THE CAR BACK AND WAS TOLD THAT WE NEED TO CHANGE THE RACK AND THE PUMP. WILL COST ME OVER $1500. IS THIS ON A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822971January 29, 2016
ELECTRICAL SYSTEM
HAD THE RECALLED SATURN IGNITION SWITCH REPLACED. NOW MY CAR STALLS OUT AND DIES WHEN DRIVING DOWN THE ROAD, HAS HAPPENED ON HIGHWAY AND RESIDENTIAL, AND DOESN'T RESTART FOR AT LEAST 2 MIN.AFTER TURNING EVERYTHING OFF. THEN IT HAPPENS AGAIN WITHIN 10 MINS. AFTER RESTARTING. HAS HAPPENED TO ME 4 TIMES ON 2 SEPARATE OCCASIONS. ONCE ON HWY GOING 55 THEN RESIDENTIAL GOING 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822871January 28, 2016
STEERING
MY WIFE TOLD ME SHE WAS HAVING SOME DIFFICULTY STEERING SO I DROVE THE CAR MYSELF THIS MORNING. AS I STARTED OUT, YES, I FOUND TURNING THE STEERING WHEEL FELT QUITE KLUNKY. WHEN I GOT UP ON THE FREEWAY ALL OF A SUDDEN THE STEERING WHEEL JUST LOCKED STRAIGHT AHEAD. I BUMPED THE BRAKES AND HIT THE STEERING WHEEL TO GET THE CAR TO VEER RIGHT TO GET ONTO THE EXIT. BY THE GRACE OF GOD I MADE IT. THEN IT ALL OF A SUDDEN GOT A BIT LOOSER AND I WAS ABLE TO GET BACK HOME. IT'S AT THE MECHANIC NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822950January 28, 2016
AIR BAGS, SEAT BELTS
LIGHT FOR AIRBAG COMES ON LIGHT AND SIGNAL FOR SEAT BELT COMES ON EVEN THOUGH SEAT BELT IS ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822410January 26, 2016
STRUCTURE:BODY
HOOD LATCH CABLE FAILED. HOOD WAS SHUT BUT STARTED TO LIFT AND VIBRATE WHILE DRIVING ON HIGHWAY. ALSO REAR LIFT GATE ELECTRICAL FAILED. COULD NOT OPEN. HAD LOTS OF GROCERIES IN REAR FORCING US TO PULL REAR SEATS DOWN TO RETRIEVE. WHY NO KEY HOLE TO OPEN. SOMEONE DROPPED THE BALL. LIGHT SHIELD ON OVERHEAD PANEL FALLS OUT CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821681January 22, 2016
ELECTRICAL SYSTEM
WHEN YOU TRY TO START THE CAR WHEN IT'S COLD, ALL OF THE INTERIOR AND EXTERIOR LIGHTS COME ON, RADIO COMES ON, AND THEN THE LIGHTS AND RADIO GO OFF AND THE POWER STEERING STOPS WORKING. AFTER A FEW ATTEMPTS AND ABOUT 5 MINUTES PASS, IT WORKS PROPERLY. SOME TIMES, UNEXPECTEDLY, ALL THE LIGHTS IN THE CAR START FLASHING, I REPLACED THE IGNITION SWITCH, BODY CONTROL MODULE, THE ALTERNATOR, AND HAVE A BRAND NEW BATTERY (2 IN 6MO). NOTHING CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821179January 20, 2016
ELECTRICAL SYSTEM
I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821140January 19, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN IT IS COLD, IT IS VERY DIFFICULT TO TURN THE KEY IN THE IGNITION. ITS TAKES APPROX. 30-45 MINUTES TO TRY AND GET THE KEY TO TURN OVER. ALSO, ONCE THE CAR IS ON IT IS EXTREMELY EASY FOR THE KEY TO COME OUT OF THE IGNITION WHILE THE CAR IS RUNNING. MY TRANSMISSION ALSO SHAKES UNCONTROLLABLY IN THE PARK OF BRAKE POSITION. WHEN GOING UP AND HILLS OR DRIVING ON ROUGH ROADS MY SPEED DECREASES WITH OUT MY CONTROL. MY CHECK ENGINE LIGHT COMES ON AT LEAST ONCE A MONTH. I HAVE HAD TO GO IT CHECKED BUT, WAS TOLD THAT THE PROBLEMS THEY ARE MENTIONED ARE NOT PROBLEMS AT ALL AND THEY CAN NOT UNDERSTAND WHY THE ENGINE LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820805January 18, 2016
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION LOCK CYLINDER. STEERING WHEEL LOCKED. BRAKES LOCKED. SHIFTER LOCKED. EMERGENCY FLASHER LIGHTS NOT WORKING. ALL ELECTRICAL OFF, WINDOWS WOULD NOT OPEN. KEY WOULD NOT TURN IN LOCK CYLINDER. CAR WOULD NOT START. ONSTAR COMMUNICATION WAS DISABLED. LOCK CYLINDER HAD TO BE DRILLED OUT AND REPLACED. HOUSING IN STEERING COLUMN WAS DAMAGED AND HAD TO BE REPLACED. CAR HAD TO BE TOWED. SATURN VUES WERE RECALLED FOR IGNITION LOCK CYLINDER REPLACEMENT, BUT 2008 MODELS WERE LEFT OUT OF THE RECALL. THEY SHOULD BE ON THE RECALL LIST FOR IGNITION CYLINDER STEERING WHEEL LOCK PROBLEMS ALONG WITH THE OTHER SATURN VUE MODELS. STEERING WHEEL LOCKED AND PREVENTED ME FROM LEAVING A NEARLY EMPTY PARKING LOT AT DUSK. I HAD NO WAY TO CALL FOR HELP FROM THE CAR. I DEPEND ON ONSTAR FOR EMERGENCY ASSISTANCE WHERE CELL SIGNALS ARE WEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820419January 15, 2016
POWER TRAIN
I RECENTLY EXPERIENCED A TRANSMISSION VIBRATION OR SHAKING MOTION (JUDDER OR SHUDDER) WHILE DRIVING AT SPEEDS BETWEEN 20 AND 45 MPH. GM HAS ISSUED CUSTOMER SATISFACTION PROGRAM RECALL 10285 - V2386 IN FEBRUARY 2001 FOR THIS EXACT SAME PROBLEM BUT IT ONLY COVERS 2005, 2006 AND 2007 VUES. THE RECALL REPROGRAMS THE POWER TRAIN CONTROL MODULE TO CORRECT THE PROBLEM. THE EXACT SAME ENGINE/TRANSMISSION IS USED IN THE 2004, 2005, 2006, AND 2007 VUES YET GM HAS CHOSEN TO IGNORE 2004 VUE OWNERS WITH THE PROBLEM. THE 2004 SATURN VUE WITH THE HONDA SUPPLIED ENGINE/AUTO TRANSMISSION HAS THIS PROBLEM AND GM NEEDS TO REPROGRAM THE 2004 POWER TRAIN CONTROL MODULE AS THEY HAVE DONE WITH THE OTHER MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819509January 11, 2016
STEERING, UNKNOWN OR OTHER
ARE THEIR ANY RECALLS ON ANY PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819156January 9, 2016
POWER TRAIN
ENGINE HAS ONLY 52000 MILES AND THE TRANSMISSION IS SLIPPING. WHILE DRIVING ON THE STREET OR HIGHWAY THE CAR LOSES POWER AND WILL NOT GO ANY FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818804January 7, 2016
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
STEERING WHEEL LOCKED. KEY WOULD NOT TURN IN LOCK CYLINDER. CAR WOULD NOT START. ONSTAR COMMUNICATION WAS DISABLED. LOCK CYLINDER HAD TO BE DRILLED OUT AND REPLACED. HOUSING IN STEERING COLUMN WAS DAMAGED. SATURN VUES WERE RECALLED FOR IGNITION LOCK CYLINDER REPLACEMENT, BUT 2008 MODELS WERE LEFT OUT OF THE RECALL. THEY SHOULD BE ON THE RECALL LIST FOR IGNITION CYLINDER STEERING WHEEL LOCK PROBLEMS ALONG WITH THE OTHER SATURN VUE MODELS. STEERING WHEEL LOCKED AND PREVENTED ME FROM LEAVING A NEARLY EMPTY PARKING LOT AT DUSK. I HAD NO WAY TO CALL FOR HELP FROM THE CAR. I DEPEND ON ONSTAR FOR EMERGENCY ASSISTANCE WHERE CELL SIGNALS ARE WEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817697January 4, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING CAUSING THE CONTACT TO CRASH. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000....UPDATED 02/03/16 *BF THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 02/09/16*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817046December 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WITH A PASSENGER SEATED IN THE FRONT SEAT. THE CONTACT FURTHER STATED THAT THERE WAS AN ABNORMAL KNOCKING SOUND IN THE AIR BAG HOUSING ON THE PASSENGER SIDE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE DEALER REFUSED TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED BY THE SERVICE DEPARTMENT THAT THERE WAS NO PROOF OF A FAILURE IN THE AIR BAG. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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