Saturn Ion Complaints

4,344 consumer complaints on file.

#10445418January 26, 2012
STEERING
POWER STEERING FAILURE OCCURRED ON 1/25/12. I FELT STEERING BECOME DIFFICULT AND SAW MESSAGE ON INSTRUMENT PANEL. IT IS INCREDIBLY DIFFICULT TO DRIVE VEHICLE WITHOUT POWER STEERING. AFRAID OF WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE DRIVING 65MPH ON HIGHWAY. BECAUSE OF MY MILEAGE, SATURN WILL NOT COVER THE COSTS UNDER THE "EXTENDED WARRANTY". A RECALL SHOULD OCCUR IN ORDER TO SAVE LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445002January 24, 2012
FUEL SYSTEM, GASOLINE
INITIALLY STARTED WITH GAS FUMES ODOR...NOW ONCE CAR STARTED HUGE PUDDLE OF GAS UNDER REAR END OF CAR. CAR IS CURRENTLY PARKED AS CANNOT AFFORD TO REPAIR AT THIS TIME, HOWEVER THIS IS A MAJOR SAFETY HAZARD AS IT COULD HAVE CAUGHT ON FIRE AT ANY TIME WITH AMOUNT OF FUEL LEAKING WHEN DRIVING AND ONCE PARKED!!! IT APPEARS THERE HAVE BEEN SEVERAL COMPLAINTS/ISSUES REGARDING THIS YET NO RECALL IN THE STATE OF CALIF?? DO WE HAVE TO WAIT UNTIL THEIR IS A DEATH BEFORE SOMETHING IS DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444946January 23, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN A STRONG ODOR OF GASONLINE FUEL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL LINES WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. AN AUTHORIZED DEALER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 67,700. UPDATED 02/22/12 *BF THE CONSUMER WAS REIMBURSED $300 FOR THE FUEL PUMP, BUT NOT FOR THE LABOR WHICH WAS $200. UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444903January 23, 2012
STEERING
WHEN DRIVING THE POWER STEERING FAILS AND A CHIME WILL SOUND TO LET YOU KNOW YOU HAVE LOST POWER STEERING, THE ONLY TEMPORARY FIX IS TO TURN OFF THE VEHICLE AND TURN IT BACK ON. IF YOU ARE ON A STRAIT ROAD AND HAVE A MANUAL TRANSMISSION YOU CAN PUT THE CAR IN NEUTRAL AND TURN THE VEHICLE OFF THEN BACK ON. IF YOU HAPPEN TO BE IN A TURN WHILE THE STEERING GOES OUT, OR ABOUT TO TURN... BRAKE AND PRAY... THE DEALERSHIP DID REPLACE THE STEERING COLUMN AT 20000 MILES AND IT WAS UNDER WARRANTY, AND I HAVE HAD TIME TO NOT WORRY ABOUT LOOSING STEERING ABILITY FOR 3 YEARS. NOW MY CAR HAS 90,000 MILES AND JUST OUT OF WARRANTY PERIOD, I HAVE LOST POWER STEERING 6 TIMES IN 20 MILES. THIS IS A REAL CONCERN AND I'M NOT THE ONLY ONE WHO HAS THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THESE POWER STEERING MOTORS ON SATURN IONS AND CHEVY COBALTS BEFORE THEY CAUSE ANY MORE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444713January 20, 2012
ELECTRICAL SYSTEM
WHEN IT IS COLD OUTSIDE (AROUND OR BELOW FREEZING) OR JUST VERY WET OUTSIDE MY CAR WILL NOT START. IT HAS WHAT IS DESCRIBED AS A "NO CRANK/NO START WITH FULL POWER" ISSUE. MY CAR HAS COMPLETE POWER, BUT IT WILL NOT TURN OVER. A TECHNICAL SERVICE BULLETIN SAYS THAT IT IS MY IGNITION SWITCH OR THE BODY CONTROL MODULE. THIS APPEARS TO BE A "NORMAL" PROBLEM WITH ION'S IN ALL MODEL YEARS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444526January 19, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE AT A LOCAL MECHANIC WHEN THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE FUEL PUMP. THE CONTACT STATED THAT AN UNKNOWN FAILURE LIGHT WAS ILLUMINATED PRIOR TO HAVING THE MECHANIC DIAGNOSE THE VEHICLE. THE FUEL PUMP WAS REPLACED BY THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444315January 18, 2012
SEAT BELTS
THE PASSENGER SIDE SEATBELT HAS UNATTACHED FROM THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444351January 18, 2012
STEERING
OWN A 2003 SATURN ION. APPROX 2 WEEKS AGO THE STEERING COLUMN INSODE THE CAR STARTED MAKING A CLICKING NOISE WHEN TURNING LEFT OR RIGHT. IT SOUNDS LIKE SOMETHING CAME LOOSE AND CATCHING ON SOMETHING INSIDE THE COLUMN. IT SEEMS TO BE WORSE IN COLDER WEATHER BUT DOES NOT GO AWAY IN WARMER WEATHER EITHER. SINCE THERE IS NO MORE "SATURN" WHO FIXES RECALLS OR FACTORY ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444464January 18, 2012
VEHICLE SPEED CONTROL
WHEN ACCELERATING TO 35 MPH, MY ACCELERATOR GOT STUCK AND CONTINUED TO ACCELERATE FASTER. I WAS ABLE TO APPLY JUST ENOUGH BRAKE PRESSURE TO BARELY MAKE IT SAFELY INTO AN EMPTY PARKING LOT WHERE I WAS ABLE TO PUT MY CAR INTO PARK AND THEN SHUT OFF MY CAR IMMEDIATELY. I THEN TRIED RESTARTING MY CAR AND IMMEDIATELY IT STARTED REVVING AND SPEEDING FORWARD. I THEN SHUT OFF MY CAR FOR GOOD AND CALLED AAA. WHILE I WAS ON THE PHONE, APPROXIMATELY TEN MINUTES AFTER SHUTTING OFF MY CAR, I COULD HEAR THE ACCELERATOR RELEASE. THERE WAS NO MAT IN THE WAY BUT IT WAS SOMETHING INTERNAL IN THE CAR MAKING THE ACCELERATE STICK. THANK GOODNESS I WAS ABLE TO MAKE THAT TURN INTO THAT PARKING LOT WHEN I DID AND THERE WERE NO OTHER CARS COMING THE OTHER WAY BEFORE I MADE THAT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443754January 13, 2012
FUEL SYSTEM, GASOLINE
MY 2007 SATURN ION HAS AN OVER POWERING SMELL OF GASOLINE ENOUGH TO MAKE YOU SICK. I SEE THAT THERE IS A RECALL ON THIS HOWEVER ONCE AGAIN MY STATE OF OHIO IS NOT INCLUDED. THIS MAKES NO SENSE. I HAVE READ AT LEAST 50 OTHER COMPLAINTS OF THE SAME PROBLEM GM NEEDS TO RECALL ALL 2007 SATURNS FOR THIS PROBLEM. I AM GOING TO TAKE THIS TO THE PRESS AS I AM HIGHLY UPSET MY 17 YEAR OLD DRIVES THIS CAR AND THIS IS A MAJOR SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443497January 11, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 72 MPH, THE CONTACT NOTICED THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443250January 10, 2012
STEERING
AS I SET MY CRUISE CONTROL AT 60MPH, THE POWER STEERING SUDDENLY FAILED AND THE DIGITAL DISPLAY PINGED THE PWR STEERING ERROR MESSAGE. AFTER PULLING OVER, SHUTTING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING HAD RETURNED, BUT FAILED AGAIN ABOUT TWO MILES FURTHER DOWN THE ROAD. VEHICLE MAINTAINS PATTERN OF POWER STEERING CONTROL AFTER IGNITION, WHICH FAILS UPON REACHING HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442885January 9, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE INVOLVING THE FUEL PUMP. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442846January 8, 2012
STEERING, ELECTRICAL SYSTEM, SUSPENSION
THE ELECTRIC STEERING KEEPS GOING OUT AND TOOK IT TO AN AUTHORIZED SATURN DEALER AND THEY SAID THAT THE WOULD HAVE TO CHECK IT TO SEE WHY ITS GOING OUT AS THERE HAS BEEN RECALLED ON THE ELECTRIC STEERING IN THE PONTIAC G6 WHICH HAS THE SAME PROBLEM AND CARRIES THE SAME SYSTEM AND THE DEALER TOLD ME IF ITS NOT THE MOTOR I HAVE TO PAY 97.50 FOR THEM TO FIND OUT ITS NOT THE MOTOR IN THE STEERING PLUS WHAT IT COST TO FIX IT THERE HAS BEEN PROBLEMS WITH THE ELECTRIC STEERING THERE SHOULD BE A FULL RECALL ON ALL THE ONE THAT USES THE SAME PART WITH THE ONES THAT HAVE BEEN RECALLED ALL READY THIS IS A BIG SAFETY ISSUE AND GM SHOULD PAY TO CORRECT THE PROBLEM NOT CHARGE A CUSTOMER TO CHECK WHAT'S WRONG WITH IT AS THERE IS STILL SOME WARRANTY ON THE CAR THIS PROBLEM NEEDS FIXED AND I DON'T HAVE THE MONEY TO PAY OUT THE CAR ONLY HAS 55,600 MILES ON IT SHOULDN'T BE HAVING PROBLEMS LIKE THIS HOPE YOU CAN HELP WITH THIS ISSUE AND GET GM TO DO A RECALL ON THIS FOR THESES CARS POWER STEERING FAILURE LIKE THAT MAKES THE CAR HARD TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442806January 7, 2012
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR MADE A LOUD NOISE WHEN I PRESSED ON THE GAS. IT WOULD NOT ACCELERATE FAST ENOUGH FOR THE HIGHWAY AND THE SPEEDOMETER WAS NOT WORKING. I'M GUESSING THE CAR COULD GO AT MAX, 20MPH. THE SPEEDOMETER REMAINED ON 0 WHILE THE ACCELERATION HAD TO GO UP TO 3 OR 4 JUST TO KEEP THE CAR MOVING. THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO GM DEALERSHIP/CERTIFIED SATURN SERVICE RIGHT THEN, AND THEY CHARGED ME $360 TO REPLACE THE TRANSMISSION CONTROL MODULE. THE SERVICE GUY TOLD ME THAT WHEN MECHANICS FIRST DID THE ELECTRICAL DIAGNOSTIC CHECK, THE CAR FAILED 32 MARKERS, BUT WHEN THEY DID AN ELECTRICAL DIAGNOSTIC CHECK AFTER REPLACING THE TRANSMISSION CONTROL MODULE, THE RESULTS CONFIRMED THAT ALL THE CAR'S PROBLEMS HAVE BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442633January 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, BUT THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN UNPLUGGED THE IGNITION CONNECTION AND REMOVED THE KEY. THE TECHNICIAN ALSO STATED THAT THE IGNITION HOUSING AND LOCK CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443033January 6, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 SATURN ION. CONSUMER STATES IN JUNE 2011 THE VEHICLE DEVELOPED A STRONG ODOR OF GASOLINE *TGW THE CONSUMER TOOK THE VEHICLE TO AN AUTO CARE CENTER, WHERE HE WAS INFORMED OF A RECALL. THE CONSUMER THEN CONTACTED SATURN CUSTOMER SERVICE AND WAS INFORMED THAT GENERAL MOTORS WOULD BE RELEASING RECALLS IN A BATCH AND THEY WERE WAITING FOR THE PARTS. THE CONSUMER TOOK THE VEHICLE TO A LOCAL DEALER AND WAS INFORMED THE VEHICLE WAS NOT COVERED UNDER WARRANTY FOR A FUEL LEAK. THE CONSUMER APPROVED THE REPAIR ESTIMATE OF $500 FOR THE REPLACEMENT OF THE FUEL PUMP, BECAUSE EVIDENCE SHOWED FUEL WAS LEAKING FROM THE PUMP. SATURN ADVISED THE CONSUMER TO CONTACT THEM, ONCE HE RECEIVED THE RECALL LETTER SO HE COULD BE REIMBURSED, BUT UNTIL THEN, THERE WAS NOTHING THEY COULD DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442663January 6, 2012
STEERING
- THE ELECTRONIC POWER STEERING STOPPED WORKING WHILE BACKING THE CAR UP - THE MALFUNCTION INDICATOR SHOWED A "PWR STR" MESSAGE - AFTER SEVERAL RE-STARTS THE POWER STEERING CONTINUED TO BE INOPERABLE (PWR STR MESSAGE) - THE CAR WAS DRIVEN APPROXIMATELY 15 MILES WITH NO POWER ASSISTED STEERING - AFTER ANOTHER START UP 45 MINUTES LATER THE VEHICLE ELECTRONIC POWER STEERING RESUMED NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442722January 6, 2012
STEERING
WE HAVE HAD THREE OCCASIONS IN WHICH THE POWER STEERING HAS FAILED WHILE IN MOTION ON THE 2007 SATURN ION. THIS IS A NOTORIOUS PROBLEM, OVER 5000 COMPLAINTS FOR THE SAME ISSUE, WITH THIS VEHICLE AND YET YOU HAVE NOT ISSUED A RECALL. POWER STEERING GOING OUT WHILE DRIVING IS A MASSIVE SAFETY ISSUE. LUCKILY THE FIRST TIME IT WENT OUT I WAS DRIVING AND NOT MY WIFE, B/C AT 50+ MPH SHE WOULD NOT HAVE BEEN ABLE TO HANDLE THE CAR. THE STEERING WHEEL ON THE CAR IS QUITE SMALL AND DRIVING WITHOUT POWER STEERING IS VERY DIFFICULT EVEN FOR A REASONABLY EXPERIENCED INDIVIDUAL DRIVING WITHOUT POWER STEERING. YOU ARE FAILING TO DO YOUR JOB AND PUTTING PEOPLE'S LIVES AT RISK AS THIS IS AN ISSUE THAT YOU SUPPOSEDLY INVESTIGATED IN 2009. THIS IS COMPLETELY INEXCUSABLE AND AN IMMEDIATE RECALL SHOULD BE ISSUED BEFORE YOU GET PEOPLE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442747January 6, 2012
STEERING
I WAS DRIVING WITH MY YOUNG DAUGHTER IN THE CAR AND AS I WAS TURNING ONTO ANOTHER ROAD, THE POWERING STEERING FAILED AND I WAS NEARLY IN AN ACCIDENT. I READ THAT GM THOUGHT THERE WASN'T ENOUGH EVIDENCE TO WARRANT A RECALL FOR THIS PROBLEM! IT'S ELECTRONICALLY CONTROL AND HAS FAILED ON THOUSANDS OF PEOPLE. DO WE HAVE TO WAIT UNTIL PEOPLE ARE FATALLY INJURED BEFORE THEY FIX THIS?! WE HAVE ENOUGH TO WORRY ABOUT WHILE WE'RE DRIVING AND IF THIS SENSELESS ISSUE CAUSE MY LITTLE GIRL TO GET HURT, I WOULD PERSONALLY GO TO THE GM HEADQUARTERS AND KICK THEM IN THEIR MULTI BILLION DOLLAR [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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