Saturn Ion Complaints

4,344 consumer complaints on file.

#10481475October 22, 2012
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE ON POSITION IN THE IGNITION SWITCH AND WILL NOT COME OUT. THIS HAS HAPPENED TWICE. HAD IT REPAIRED ON 08/28/2012 AND HAPPENED AGAIN ON 10/20/2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481221October 20, 2012
STEERING
I WAS DRIVING HOME GOING ABOUT 55 MPH WHEN A SIGNAL LIGHT CAME ON SAYING POWER STEERING. THE STEERING WHEEL WAS VERY HARD TO TURN ALMOST CAUSING A CAR ACCIDENT WITH 3 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481246October 20, 2012
STEERING, ELECTRICAL SYSTEM, SUSPENSION
POWER STEERING REPEATEDLY SHOWS UP ON THE DASH AND THE POWER STEERING DOES SEEM TIGHT AND ITS A LOUD CLUNK WHEN YOU TURN THE WHEEL BACK AND FOURTH SLOWLY. ITS COMMON AND THERE HAS BEEN A RECALL IN SOME STATES A LOT OF PEOPLE GOT THIS PAID FOR AND ITS 1200 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481253October 20, 2012
ELECTRICAL SYSTEM
I HAVE HAD A SLIGHT PROBLEM WITH MY SATURN ION SINCE I HAVE PURCHASED IT FROM MY DEALERSHIP. THE KEY WILL GET STUCK EVERY OTHER TIME I HAVE TRIED TO SHUT IT OFF. IT WAS A MINOR INCONVENIENCE AT THE MOST. BUT YESTERDAY I HAD MY KEY GET STUCK WHILE THE VEHICLE WAS RUNNING! I HAD TO HAVE THE BATTERY DISCONNECTED AND PULL A FUSE JUST TO GET IT TO SHUT OFF. I LOOKED ONLINE FOR HOURS AND HOURS AND FOUND OUT IT IS MOST LIKELY THE IGNITION LOCK CYLINDER. THERE WERE SO MANY COMPLAINTS ON THE SATURN IONS DOING THIS I WAS SHOCKED THAT A RECALL HAS NOT BEEN ISSUED. I AM FRUSTRATED AT THE DEALERSHIP SAYING IT WILL BE $90 JUST TO LOOK AT IT, AND THEN THEY WILL GIVE ME AN ESTIMATE. ONLINE I HAVE SEEN THAT THE AVERAGE COST PAID TO HAVE THIS FIXED IS $300-$500. WHY SHOULD I HAVE TO SPEND MORE OF MY HARD EARNED MONEY IF THIS IS CLEARLY THE MANUFACTURERS FAULT? IF NOTHING IS DONE ABOUT THIS I WILL HAVE LOST ALL FAITH IN PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481183October 19, 2012
STEERING
AS I WAS DRIVING ON A STREET AT ABOUT 20 MPH THE POWER STEERING LIGHT WENT ON AND SOON AFTER THE STEERING WHEEL GOT STIFF AND LOCKED UP. LUCKILY I WAS ABLE TO MANEUVER AND THE CAR STILL AND PULL OVER. I AM VERY LUCKY THAT I WAS NOT DRIVING ON THE FREEWAY AT HIGH SPEED. THIS IS VERY DANGEROUS AND AM CONCERNED THAT IT IS SUCH A DOCUMENTED PROBLEM AND STILL THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481216October 19, 2012
STEERING
POWER STEERING STOPPED WORKING, IT WILL START WORKING AGAIN IF I SHUT OFF THE CAR AND RESTART IT. THE FAILURE REPEATS ITSELF AFTER A FEW MIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480949October 18, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
I NOTICED AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND WAS TOLD THE FUEL MODULE WAS LEAKING GASOLINE AND WAS ALSO ADVISED THAT MY VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED BY REPLACING FUEL MODULE WITH MY OUT OF POCKET COST. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THIS MANUFACTURING DEFECT OBVIOUSLY HAS A GREAT RISK OF FIRE OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480995October 18, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT WAS UNABLE TO BECAUSE THE KEY HAD BECOME STUCK. THE CONTACT STATED THAT IN ORDER TO SHUT OFF THE VEHICLE OFF HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE LOCK ASSEMBLY AND THE WIRING HARNESS WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 121,459. UPDATED 12/11/12*LJ UPDATED 12/1212
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480858October 17, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT FUEL WAS LEAKING OUT OF THE RESERVOIR LINES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL MODULE AND PLASTIC RESERVOIR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,752. UPDATED 11/27/12 *CN THE CONSUMER STATED THE PROBLEM WAS CRACKED FUEL LINES AT THE FUEL MODULE AND THAT THERE WAS A RECALL BUT, THE RECALL WAS NOT HONORED BECAUSE OF THE STATE THE VEHICLE WAS REGISTERED IN. THE LOCAL DEALER WOULD CHARGE TO LOOK AT THE VEHICLE AND THE COST TO REPAIR THE VEHICLE WOULD BE OVER $1000. THE VEHICLE WAS REPAIRED. UPDATED 12/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480930October 17, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT KEPT COMING ON, EVEN THE SMALLER CHECK ENGINE LIGHT, I HAD THE THROTTLE PEDAL REPLACED BECAUSE IT WAS THROWING CODES, THEN I BEGAN TO SMELL GAS FUMES AND REALLY BECAME CONCERNED SO I TOOK IT TO JIM BUTLER CHEVROLET IN FENTON, MO AND THEY TOLD ME THAT MY FUEL PUMP WAS LEAKING AND THERE WAS AN ISSUE WITH MY VALVES, I WENT ONLINE TO SEE IF I THERE WERE ANY SIMILAR ISSUES FROM OTHER SATURN OWNERS AND I DISCOVERED THAT THERE WAS A RECALL ON THE FUEL PUMP FOR THE 2007 SATURN ION, I CALLED JIM BUTLERS AND TOLD THEM WHAT I DISCOVERED AND THE PERSON HANDLING MY VEHICLE ISSUE TOLD ME THAT I CAN'T BELIEVE EVERYTHING I FIND ONLINE AND THAT MY VIN NUMBER WAS NOT ONE OF THE CARS LISTED ON THE RECALL LIST, YET IT WAS DOING THE EXACT SAME THING AS DESCRIBED BY OTHER SATURN OWNERS. I AM VERY UPSET AT THE FACT THAT MY CAR HAD THE SAME ISSUES AS THE OTHER SATURN'S BUT I HAD TO PAY TO HAVE MINE REPLACED, I PAID $513.00 AT A CUSTOMER FRIENDLY REPAIR SHOP WHO ALSO FOUND THE RECALL ON MY CAR. THE SHOP IS HOLDING MY OLD FUEL PUMP IN CASE THERE WAS A NEED TO INSPECT IT. I FOUND THE RECALL ON SAFERCAR.GOV WHICH IS AN OFFICIAL SITE. I GOT MY REPORT SEPTEMBER 3, 2012 THE NHTSA CAMPAIGN ID NUMBER IS 09V419000. MY CHECK ENGINE LIGHT IS STILL COMING ON AS I WAS TOLD THAT I HAVE ISSUES WITH MY VALVES, BUT I CAN'T AFFORD TO HAVE THAT SEEN TOO YET. IT IS REALLY SAD WHEN I GO TO A PLACE THAT IS SUPPOSED TO BE CERTIFIED IN HANDLING SATURNS AND YET WHEN I NOTIFY THEM OF A RECALL ON THE SAME ISSUE AS MY CAR WAS HAVING THEY DISMISS ME BY TELLING ME I SHOULDN'T BELIEVE WHAT I READ ON THE INTERNET. MY CAR WAS A SAFETY HAZARD WHILE MY FUEL PUMP WAS LEAKING AND THAT SCARED ME A LOT. THERE IS NO MORE GAS FUMES NOW THAT I HAD TO PAY TO HAVE MY FUEL PUMP REPLACED. I REALLY HOPE THAT YOU TAKE MY COMPLAINT SERIOUSLY BECAUSE THE WAY I WAS TREATED WAS COMPLETELY RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480713October 16, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE CONSUMER STATED ALMOST IMMEDIATELY AFTER HE PURCHASED THE VEHICLE, HE STARTED HAVING PROBLEM PERIODICALLY WHEN HE APPLIED THE BRAKE. THE BRAKES WOULD VIBRATE STRONGLY AND HE WOULD HAVE TO PRESS THE FOOT BRAKE DOWN ALL THE WAY TO GET THE VEHICLE TO STOP. THERE WOULD BE A BRIEF DELAY IN THE BRAKES WORKING. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. LATER IN JUNE 2008, HE TOOK THE VEHICLE TO ANOTHER DEALER TO ASSIST WITH THE PROBLEM. THEY WERE UNABLE T FIND A PROBLEM AS WELL. HE CONTINUED TO HAVE PROBLEMS PERIODICALLY WITH THE BRAKES. A YEAR LATER, THE POWER STEERING STOPPED WORKING. THE CHIMES AND WARNING LIGHTS WOULD COME ON, AND THE STEERING WHEEL WOULD LOCK UP. IT WAS EXTREMELY DIFFICULT TO MAKE TURNS; ESPECIALLY PARKING. THE CONSUMER STATED HE HAD TO MANUALLY STEER THE VEHICLE. THE ONLY SOLUTION WAS TO TURN OFF THE VEHICLE, AND THE LIGHT WOULD GO OUT. THE PROBLEM WENT ON FOR SEVERAL YEARS, UNTIL THE CONSUMER RECEIVED A LETTER FROM SATURN STATING THE WARRANTY COVERAGE HAD BEEN EXTENDED DUE TO PROBLEMS WITH THE ELECTRIC POWER STEERING. THE POWER STEERING WAS FINALLY FIXED. UPDATED 11/08/12 UPDATED 11/26/12 *CN UPDATED 12/3/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480097October 15, 2012
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I DRIVE A 2007 SATURN ION. MIND YOU THERE ARE KNOWN ISSUES WITH THE CAR AND NOW I FINDING OUT THAT GM HAS HAD PROBLEMS WITH THE RADIO JUST SUDDENLY SHUTTING OFF AND STAYING OFF. RADIO IS NO LONGER WORKING. IS THERE SOME SORT OF RESET I DON'T KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480581October 15, 2012
FUEL/PROPULSION SYSTEM
DETECTED SMELL OF GASOLINE. CHECKED RECALLS. THERE ARE SOME RECALLS FOR THIS CAR BUT NOT THIS VIN. TOOK TO DEALERSHIP AND HAD RUSTY GAS LINE REPLACED. PAID FOR PARTS AND WORK DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479858October 12, 2012
FUEL/PROPULSION SYSTEM
GAS TANK/NECK PART OUT OF AILGENMENT AND SMELLS LIKE SOMETHING IS BURNING IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479976October 12, 2012
AIR BAGS
WHILE I DRIVING MY 2006 SATURN ION THE PASSENGER AIR BAG LIGHT IS ON. I THINK MY 2006 SATURN ION THE WARRANTY WAS EXPIRED. FOR SAFETY DRIVING ON THE FREEWAY I NEED HELP FOR FIX THE AIR BAGS. THANK YOU; *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479843October 11, 2012
ELECTRICAL SYSTEM
THIS IS THE SECOND TIME THIS HAS HAPPEN. MY KEY IS STUCK IN THE IGNITION AND WONT TURN OFF. I BELIEVE GM SHOULD HELP RESOLVE THIS ONGOING PROBLEM WITH THESE IGNITION SWITCHES. FOR SOME REASON I WAS UNABLE TO PUT THE DATE THAT THIS FIRST HAPPEN, (MAY, 2011) AND NOW AGAIN THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479568October 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED THAT THE GAS GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479638October 10, 2012
STEERING
WHEN I WAS GOING SOUTH ON I-95 IN GEORGIA I HEARD A WARNING TONE FROM MY SATURN AND SAW A WARNING ON MY DASH THAT WAS FOR THE POWER STEERING. IMMEDIATELY I COULD TELL I HAD LOST MY POWER STEERING BECAUSE CHANGING LANES FELT SLUGGISH AND A BIT DIFFICULT. (NOT PHYSICALLY DIFFICULT BUT MORE DIFFICULT THAN USUAL) THE LIGHT STAYS ON AND I HAVE NO POWER STEERING UNTIL I SHUT OFF THE CAR AND RESTART IT. THEN IT IS LIKE NOTHING HAS HAPPENED. AT SLOWER SPEEDS THIS COULD CAUSE AN ACCIDENT DUE TO THE AMOUNT OF FORCE THAT IS REQUIRED TO TURN. THE BIGGEST PROBLEM IS NOT FOR ME BUT FOR MY WIFE WHO CANNOT PHYSICALLY CONTROL THE CAR WHEN THIS HAPPENS. THIS IS DEFINITELY A DANGEROUS PROBLEM THAT NEEDS TO BE TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479655October 10, 2012
FUEL/PROPULSION SYSTEM
ON SEPTEMBER 29, 2012, THE NHTSA ISSUED A RECALL NOTICE, ON ITS WEBSITE, FOR BROKEN FUEL LINES TO FUEL PUMPS TO ALL SATURN ION SEDANS FROM 2007 AND NEWER, IN ADDITION TO A LARGER NUMBER OF OTHER GM VEHICLES ALL 2007 AND NEWER. I HAVE A 2006 SATURN ION SEDAN AND THE SAME ISSUE HAPPENED TO MY CAR ON SEPTEMBER 28, 2012, ONE DAY BEFORE I WAS AWARE OF THE RECALL. THE PLASTIC PART CONNECTING THE FUEL LINE TO THE FUEL PUMP CRACKED, SPILLING GAS AROUND THE CAR AND UNDERNEATH. REPAIRS WERE $856 AND LUCKILY I HAD NO FIRE. THE FUEL PUMP MODULE AND CONNECTING FUEL LINES ALL NEEDED TO BE REPLACED.THE RECALL AS NOTED BY THE NHTSA IS LIMITED TO ONLY CERTAIN STATES AND ONLY TO 2007 AND NEWER VEHICLES, BUT THE RECALL NEEDS TO BE EXTENDED TO INCLUDE 2006 SATURN ION MODELS, AND MORE STATES BASED UPON MY SIMILAR ISSUE. THE NHTSA SAID THAT 40,000 GM VEHICLES ARE AFFECTED BUT I THINK THE PROBLEM IS LARGER. I HAVE THE PARTS IF NEEDED. I PURCHASED THE CAR USED FROM A SATURN DEALERSHIP IN PENNSYLVANIA AND I NOW LIVE IN MICHIGAN, NEITHER OF WHICH IS LISTED AS A STATE INVOLVED IN THE RECALL. YOU NEED TO LOOK INTO THIS FURTHER PLEASE, BEFORE SOMEONE DIES BECAUSE OF A FIRE. GM DENIES ANYTHING AT THIS TIME AND INDICATES THEIR RECORDS DO NOT SHOW THE RECALL AS MENTIONED IN THEIR SYSTEM AND MY VEHICLE AND VIN # ARE NOT LISTED UNDER ANY FUEL LEAK RELATED ISSUE OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479661October 10, 2012
STEERING
DAUGHTER DRIVING FOR EXPERIENCE OF A LICENSE. WHILE DRIVING HEARD A SOUND THEN THE PWR STRNG SIGN APPEARED ON THE DASH BOARD. THE STEERING LOCKED UP. WAS VERY DIFFICULT TO TURN. HUSBAND HAD TO TAKE OVER THE DRIVING. WOULD SHUT THE CAR OFF. START IT AGAIN, A MINUTE LATER IT WOULD REOCCUR. NOT SAFE FOR A JUST LEARNING DRIVER OR MY MOTHER (78) IF IT WERE TO HAPPEN WITH EITHER ONE WHILE TURNING. CALLED SATURN, THEY ARE ACCEPTING THE RESPONSIBILITY. REFERRED US TO GM DEALER TO DIAGNOSE. IF DIAGNOSE IS CONFIRMED WITH PRIOR INCIDENTS REPORTED THEY WILL COVER THE NEW PARTS, LABOR AND DIAGNOSTIC TESTS. SATURN GETS CREDIT FOR STEPPING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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