Saturn Ion Complaints

4,344 consumer complaints on file.

#11196722April 16, 2019
STEERING
THE SAME EXACT ISSUE WITH THE STEERING CREATING THE 2014 RECALL HAS OCCURRED AGAIN WITH THIS VEHICLE. IT HAS VERY LOW MILEAGE AND IS NOT DRIVEN THAT MUCH. SO THE FACT THAT THE RECALLED PART THAT WAS REPLACED BY GM IS ONCE AGAIN HAVING ISSUES IS DISTRESSING. THE POWER STEERING WENT OUT DURING A LOCAL DRIVE, LESS THAN 5 MILES. THERE WAS A RECALL IN 2014. RECALL NUMBER: 14V153000. RECALL DATE: 03/31/2014. COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM. THIS SHOULD BE MONITORED TO DETERMINE IF THE REPLACEMENT PART IS ALSO DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195389April 10, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. GOLD STAR BUICK GMC (1980 N DAVIS RD, SALINAS, CA 93907, (831) 240-4859) DIAGNOSED THAT THE FUEL TANK AND FUEL PUMP NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER DID NOT HAVE THE PARTS AND THE CONTACT WAS STILL REQUIRED TO MAKE A PARTIAL PAYMENT. THE CONTACT ASKED FOR A RENTAL VEHICLE, BUT HER REQUEST WAS DENIED. THE CONTACT HAD TO DRIVE THE VEHICLE HOME WITH IT LEAKING FUEL. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE DEALER MENTIONED THAT THERE WAS SPECIAL COVERAGE FOR CERTAIN PARTS UNDER A WARRANTY. THE MANUFACTURER WAS CONTACTED, BUT DID NOT DISCLOSE A LOT OF INFORMATION DUE TO THE FACT THAT THE CONTACT WAS SPEAKING WITH HER ATTORNEY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194351April 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER LIGHTS WILL NOT WORK SWITCHED BULB AND CHECKED FUSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192476March 29, 2019
FUEL/PROPULSION SYSTEM
LEAKING FUEL AND FUEL SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192130March 28, 2019
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVE, KENMORE, NY 14217, (716) 941-4093) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191607March 26, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
IN JANUARY 2016 WHILE DRIVING ON HIGHWAY TO WORK I HAD BEAR TO THE RIGHT AT AN INTERSECTION FROM 1-90 TO 1-76, WHEELS/STEERING LOCKED OR SOMETHING AND I ENDED UP SPINNING OFF ROADWAY. HIT DIVISION EMBANKMENT CRASHING FRONT END AND MY AIR BAGS NEVER DEPLOYED. TRACTION IN THE CAR I LATER FOUND OUT WAS NOT ENGAGING WHEN IT SHOULD HAVE BEEN. NOW CAR'S TRACTION DOES NOT WORK IF IT EVER REALLY DID. I HAVE BEEN IN TOUCH WITH GM COMPLAINTS DEPARTMENT AND NOW I HAVE BEEN ASSIGNED A CASE NUMBER BUT THIS IS ABOUT RECALLS ON Y VEHICLE THAT I DO NOT KNOW THEY REALLY ARE BECAUSE SATURN WANTS ME TO PAY TO GET THIS INFORMATION. I ASKED WHY BUT DID NOT GET AN ANSWER. ONLY WAS TOLD THAT RECALLS ARE VIN SPECIFIC AND I NEEDED TO GO TO HTTPS://WWW.VINCHECKPRO.COM/VIN-REGISTER. NOW MY VEHICLE HAS A CONTROL BOARD THAT IS GOING HAYWIRE LITERALLY. GUAGES BLINKING ON AND OFF, SPEEDOMETER ACTING LIKE A WINDSHIELD WIPER, OIL LIGHT, BRAKE LIGHT, AIRBAG SYMBOL, BATTERY SYMBOL, RADIO BLINKING IN AND OUT RANDOMLY. FUEL AND TEMP GUAGES NOT MOVING AT ALL. KEY STICKS AND CAR WON'T TURN COMPLETELY OFF AT TIMES. CHIMES WONT STOP AND MORE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11189936March 19, 2019
FUEL/PROPULSION SYSTEM
LEAKING GAS AND STRONG GAS SMELL AFTER DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189968March 19, 2019
STEERING
I WAS STARTING MY CAR GETTING READY TO GO TO CHURCH, AND THE STEERING WHEEL WOULDN'T TURN, THEN MY POWER STEERING LIGHT CAME ON. I HAD MY GRANDDAUTHER TO CALL A MECHANIC AND THEY SAID THAT IT MIGHT BE A ELECTRICAL PROBLEM. MY CAR WAS IN A PARKING SPACE WHERE I LIVE. I DID GET THE CHANCE TO MOVE THE CAR. I CAN DRIVE THE CAR BUT I'M AFRAID THAT IT WILL LOCK ON ME WHILE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186034March 12, 2019
STEERING
POWER STEERING GOES OUT RANDOMLY WHILE IN MOTION. SOMETIMES IT LASTS 5 MINUTES SOMETIMES UP TO 25-30 MINUTES. GOES OUT EVERYDAY ON MY WAY TO WORK (26 MILE COMMUTE). EXTREMELY DANGEROUS WHEN TRYING TO PARK OR TURN FROM A LIGHT AND I DON'T REALIZE THAT THE ASSIST IS OUT. OBVIOUSLY ON HIGHWAY NOT AS MUCH OF AN ISSUE BUT WHEN DRIVING AT SLOWER SPEEDS IT IS DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186249March 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THREE TIMES AND THE BATTERY AND CRANK SENSOR WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184652March 6, 2019
STEERING
MY VEHICLE HAD A COMPLETE FAILURE OF THE POWER STEERING WHILE DRIVING DOWN THE ROAD AT ABOUT 50 MPH. FORTUNATELY, THERE WAS NO VEHICLES AROUND ME AND I WAS ABLE TO MANUAL STEER IT TO THE SHOULDER. THE STEERING POWER ASSIST HAS COMPLETELY FAILED. I CONTACTED SATURN WHO LOOKED UP THE VIN # ON MY VEHICLE. SATURN SAID THERE IS NO OPEN RECALLS ON MY VEHICLE. I LOOKED ON YOUR WEBSITE AND THERE IS A RECALL FOR THIS EXACT PROBLEM ON 2004-2007 SATURN ION'S AND I HAVE A 2006 SATURN ION. I MENTIONED THIS TO SATURN AND THEY SAID THAT THERE IS A RECALL BUT IT'S VIN # SPECIFIC. I SAID HOW CAN THIS BE WHEN MY CAR (WHICH FALLS UNDER THE SAME MODEL AND YEARS RECALLED) IS HAVING THE SAME FAILURE? THEY DIDN'T CARE ABOUT MY QUESTION AND SIMPLY SAID IT'S NOT COVERED AND I CAN TAKE IT UP WITH THE NHTSA. THE FAILURE IS THE ELECTRIC STEERING MOTOR. THEY USE THE SAME ELECTRIC MOTOR (EXACT SAME OEM PART NUMBER) IN ALL THE SATURN ION MODELS AND THE CHEVY COBALT. IS THERE ANY ASSISTANCE YOU CAN OFFER ME? I REALLY DO NOT HAVE $1000 TO HAVE IT REPAIRED AND I ALREADY HAVE PUT QUITE A BIT OF MONEY IN THIS VEHICLE. I HAD PLANNED ON KEEPING IT. NOW I CAN'T EVEN SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184678March 6, 2019
FUEL/PROPULSION SYSTEM, STEERING
THE VEHICLE SMELLS LIKE GASOLINE AFTER BEING DRIVEN AND SMELLS LIKE GASOLINE WHEN STATIONARY. THE POWER STEERING WILL DISPLAY A WARMING MESSAGE AND THE CAR WILL BECOME HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182157February 23, 2019
STEERING
THE STEERING WHEEL JUST STOPPED. IT STIFFENED UP AS IF THE CAR WAS TURNED OFF WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. I TOOK THE CAR TO THE DEALERSHIP TO ASK THEM TO CONSIDER REPAIRING THE PROBLEM BASED UPON THE FACT THAT THERE ARE SO MANY (400,000 SATURN IONS ON THE ROAD) COMPLAINING OF THE SAME PROBLEM. GMC TOLD ME THAT SINCE THE VEHICLE HAS NO RECALL; THEY COULD NOT REPAIR MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176627February 12, 2019
STEERING, SUSPENSION, WHEELS
THE POWER STEERING STOPS WORKING WHILE YOU ARE DRIVING WITHOUT NOTICE .WHEN YOU ARE TRUNING IT IS HARD,ALSO THE BEARING AND STRUTS ARE ALSO VERY RUFF.ALMOST HAD A WRECK WHEN TURING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169965January 14, 2019
ELECTRICAL SYSTEM
KEY IGNITION LOCKED UP KEY WON'T TURN AT ALL AND THERE'S A RECALL ON IT AND TOOK IT TO DEALER SHIP FOR THEM TO FIX IT AND THERE WANTING TO CHARGE ME TO FIX IT AND THERE SUPPOSE TO DO IT FOR FREE SENSE IT'S A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169983January 14, 2019
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 65 MPH, THE STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED AT ALL. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR AWHILE. AFTERWARD, THE STEERING RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED, BUT COULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT HAVE THE EQUIPMENT TO REPAIR ELECTRIC VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165815January 8, 2019
STEERING
12-13-2018. TOOK MY DAUGHTER TO SCHOOL. SHUT THE CAR OFF WENT INTO THE SCHOOL AND CAME OUT AND STARTED THE CAR FROM PARKED POSITION TURNED THE CAR AROUND WAS ON A SIDE STREET TO CROSS HIGHWAY 13 WAS READY TO TURN ONTO HIGHWAY 13 AND NO POWER STEERING, THIS WAS PART OF A RECALL THAT GM ISSUED AND THIS NEW PART DIDN'T EVEN LAST 38,000 MILES. T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164828January 7, 2019
STEERING
DRIVING DOWN THE ROAD AND THE WENT TO TURN THE CORNER ON TO I90 WEST FROM HIGHWAY 56 SOUTH AND IT WAS VARY HARD TO PULL OIT OF THE TURN LIKE IT LOCKED UP ALMOST PUT ME INTO THE DITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164884January 7, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
TAKATA RECALL, MY 2003 SATURN ION HAS RECALLS ON THE IGNITION SWITCH AND CYLINDER WHICH IS CAUSING MY CAR TO BE IMPOSSIBLE TO DRIVE. THIS RECALL IS CAUSING THE SYSTEM TO HAVE A SHORT WITH ALL MY ELECTRICAL. FOR EXAMPLE, WINDOWS DON'T ROLL DOWN/UP, WIPERS DON'T WORK, HEATER DOESN'T WORK, BLINKERS DON'T WORK, DASH LIGHTS STAY ON CAUSING BATTERY TO CONSTANTLY BE DEAD. ALL BECAUSE THERE ARE RECALLS THAT NEED TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165466January 6, 2019
STEERING
WHILE ON A NEIGHBOR HOOD DRIVING AT APPROX. 35 MPH I STEERING WHILE WAS DIFFICULT TO TURN AND THEN LOCKED ITSELF IN STRAIGHT POSITION. IT IS PARKED NEXT TO HOME ON CITY CURB SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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