Saturn Ion Complaints

4,344 consumer complaints on file.

#10576630April 1, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
IGNITION LOCKED AND COULD NOT REMOVE KEY TO STOP ENGINE, ONLY WAY TO SHUT OFF ENGINE WAS TO DISCONNECT BATTERY CABLES--CALLED DEALER IN FREDERICK, MD THE VERY NEXT MORNING--HAD TO HAVE MY CAR TOWED TO THE GM DEALER, FREDERICK, MD, THE DEALERSHIP REPAIRED THE PROBLEM AND I WAS CHARGED $512.36 AND I PAID THE INVOICE OF $512.36. I RECEIVED A RECALL LETTER ON MARCH 14, 2014 #14V-047 -- I AM REQUESTING THE REIMBURSEMENT IN THE MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575849March 31, 2014
AIR BAGS, AIR BAGS:SIDE/WINDOW
OCCASIONALLY THE AIRBAG WARNING LIGHT WOULD STAY ON AFTER IGNITION. SIMILAR TO NHTSA CAMPAIGN NUMBER 14V118000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575878March 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 ION SATURN. THE CONTACT STATED THAT SHE NOTICED GASOLINE FUEL HAD SPILLED ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE CONTACT'S PERSONAL MECHANIC INSPECTED THE VEHICLE AND FOUND THAT ONE OF THE FUEL LINES WAS CORRODED AND LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575872March 31, 2014
STEERING
THE POWER STEERING FAILED WHILE DRIVING DOWN THE FREEWAY. THE DASH BOARD INDICATED THE FAILURE. WHEN I STOPPED AND SHUTOFF THE CAR AND RESTARTED THE POWER STEERING RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575930March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THEY KEY SNAPPED AND WAS BROKEN INSIDE THE IGNITION. THE FAILURE OCCURRED ON AUGUST 23, 2010. SHE WAS TOLD TO GET A LOCKSMITH BECAUSE THE KEY BROKE IN THE IGNITION LOCK. THE CONTACT CURRENTLY HAS A RENTAL VEHICLE AND WAS ADVISED THAT THE PARTS WERE DUE IN ON APRIL 1, 2010; HOWEVER, TO CALL ON NEXT MONDAY SINCE THEY ARE NOT AVAILABLE. WHEN THE RECENT FAILURE OCCURRED THE CONTACT HAD TO CONTINUE MOVING THE KEY AROUND IN ORDER TO START THE VEHICLE PRIOR TO RECEIVING THE RECALL NOTICE. THE DEALER ADVISED HER THAT IT WOULD COST HER $125 IN ORDER FOR THEM TO DIAGNOSE THE FAILURE. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR TWO WEEKS AND THE FAILURE WAS RELATED TO NHTSA RECALL CAMPAIGN NUMBER: 14V047000, AIR BAGS , ELECTRICAL SYSTEM. SHE IS PAYING $7 PER DAY FOR THE RENTAL VEHICLE. SHE WAS CONCERNED ABOUT THE COST ADDING UP AND GETTING REIMBURSED. SHE CALLED THE MANUFACTURER AND THEY STATED THAT ONLY 12 TO 13 PEOPLE HAVE BEEN KILLED DUE TO THE RECALL. HER VEHICLE HAS BEEN IN THE DEALERS POSSESSION FOR TWO WEEKS. SHE WAS TOLD THE LETTER WOULDN'T COME UNTIL APRIL OR JUNE BUT SHE RECEIVED IT ON MARCH 14, 2014. THE APPROXIMATE FAILURE MILEAGE WAS 49,131. UPDATED 6/26/14*CN UPDATED 07/09/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575942March 31, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS, ENGINE, SUSPENSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575954March 31, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THEY DID RECEIVE A RECALL NOTICE AND EXPERIENCED THE NOTED IGNITION ISSUES. THE VEHICLE WAS TAKEN TO A LOCAL TECHNICIAN AND NO DIAGNOSIS OR REPAIRS WERE DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 108,000 MILES AND THE CURRENT MILEAGE WAS 111,000 MILES. THE LOCAL DEALERSHIP WAS NOT ABLE TO PROVIDE A LOANER VEHICLE AND THEY WANTED TO MAKE A COMPLAINT AGAINST THE MANUFACTURE. I REFERRED THEM TO THE FEDERAL TRADE COMMISSION FOR THAT COMPLAINT.SR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575970March 31, 2014
STEERING
POWER STEERING TEMPORARILY LOCKED IN RIGHT TURN POSITION, DURING RIGHT HAND TURN, BUT WAS ABLE TO FORCE BACK IN TIME BEFORE HITTING OTHER CAR. STEERING IS STILL ACTING UP DURING NORMAL DRIVING CONDITIONS (ESPECIALLY COLD), WHEN TRYING TO RETURN WHEEL BACK TO STRAIGHT POSITION, WHEEL TIGHTENS UP AND NEEDS TO BE FORCED BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575980March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST MALFUNCTIONED. THE FAILURE MADE IT VERY DIFFICULT FOR THE CONTACT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 49,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576047March 31, 2014
ELECTRICAL SYSTEM
MY CAR STARTED NOT STARTING UP AT ALL. IT WOULD TAKE ABOUT 20 MINUTES TO START MY CAR AND THE IGNITION WOULD BE HARD TO TURN, AND A JUMP WOULD NOT WORK. I WOULD HAVE TO GO OUT AND START MY CAR 30 MINUTES BEFORE I HAD TO LEAVE FOR WORK AND LET IT RUN. I TOOK MY CAR TO A MECHANIC TO CHANGE MY OIL AND IT WOULD NOT START. THEY TRIED TO GIVE ME A JUMP AND I TOLD THEM THAT DO NOT WORK AND EXPLAIN WHAT IT DOES ALL THE TIME AND THE OWNER CHECK HIS COMPUTER UNDER THE SAFETY RECALLS AND HE TOLD ME THAT IT WAS A RECALL ON MY IGNITION, SO I TOOK MY CAR TO A SATURN DEALER "THIS WAS IN 2010" AND I TOLD THEM WHAT WAS TOLD TO ME AND THEY TOLD ME THAT THERE WAS NOT ANY RECALLS FOR MY CAR. I WROTE A LETTER ABOUT THIS ISSUE AND NEVER GOT A RESPONSE. NOW IN 2013 MY CAR CUT OFF WHILE DRIVING DOWN THE STREET FOR NO REASON. I WAS JUST GOING TO GET MY IGNITION FIXED WHEN I GOT THIS LETTER ABOUT THE RECALL. THIS CAR WAS GIVEN TO MY SON FOR A GRADUATION PRESENT AND I WOULD LIKE IT TO BE FIXED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575683March 30, 2014
EXTERIOR LIGHTING
A FEW YEARS AGO MY LEFT TURN SIGNAL WENT OUT FOR THE FIRST TIME BUT I JUST REPLACED IT WHICH TOOK A FEW TRYS BEFORE IT ACTUALLY WORKED, OVER THE LAST COUPLE OF YEARS I HAVE HAD MORE PROBLEMS WITH THAT TURN SIGNAL WORKING. EVERYTIME I HAVE TO REPLACE IT, IT IS A HASSLE TRYING TO GET IT TO WORK FOR IT TO ONLY GO OUT AGAIN WITHIN A WEEK OR TWO. I AM OUT THERE AGAIN TODAY REPLACING THIS THING. I HAVE READ ABOUT RECALLS ON 2004 IONS, HAVE THERE NOT BEEN ANY FOR THIS PROBLEM FOR THE 2005? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576622March 30, 2014
STEERING
THE POWER STEERING ASSIST SUDDENLY FAILED WHILE DRIVING THE VEHICLE, MAKING THE EFFORT OF STEERING THE VEHICLE INCREASE GREATLY. UPON TURNING THE VEHICLE OFF, THE PROBLEM TEMPORARILY WENT AWAY, BUT HAS CONTINUED TO HAPPEN AT AN EVER-INCREASING FREQUENCY UNTIL THIS DATE. FOR THE PAST YEAR, THE POWER STEERING HAS FAILED WITHIN DRIVING THE FIRST 200 FEET EVERY SINGLE TIME I HAVE OPERATED THE VEHICLE. I KNOW THIS HAS BEEN A COMMON OCCURRENCE WITH SATURN IONS AND RELATED GM VEHICLES, CAUSING SEVERAL ACCIDENTS, AND THAT GM IS WELL AWARE OF THE ISSUE. I BELIEVE A RECALL IS IN ORDER DUE TO THE EXTREME PHYSICAL EXERTION REQUIRED TO STEER THESE VEHICLES AFTER THE POWER STEERING ASSIST FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575736March 30, 2014
VEHICLE SPEED CONTROL
THE THROTTLE POSITION SWITCH FAILED ON THIS VEHICLE WHILE IT WAS BEING DRIVEN. THIS CAUSED THE ENGINE TO QUIT. IT WOULD NOT RESTART. REPLACING THE TPS CURED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575510March 29, 2014
ENGINE, ELECTRICAL SYSTEM
IT DON'T HAPPEN ALL THE TIME BUT IT WON'T START YOU TURN THE KEY AND NOTHING HAPPEN AND YOU HAVE TO WAIT 15 MINUTES AND TRY TO START IT MOST THE TIME IT WILL START BUT THERE WERE AFEW THAT IT TOOK A HALF HOUR SITTING AND WAITING FOR IT TO RESET HAD MY CAR IN THE DEALER WANT TIME AND TOLD THEM ABOUT THEY SAID NOTHING CAN BEEN DONE ABOUT IT INTIL IT HAPPEN TO THEM EVEN WHOSE THE DASHBOARD COMPUTER SAY SERVICE ENGINES AND IT COULD HAPPEN EVERYDAY FOR A WEEK THAN IT COULD BE MONTHS BEFORE IT DOSE IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575534March 29, 2014
STEERING
I HAD JUST MADE A RIGHT TURN INTO A SIDE STREET AND WAS PROCEEDING DOWN A SLIGHT HILL WHEN I HEARD THREE QUICK TONES FROM THE DASHBOARD. A MESSAGE THAT THE POWER STEERING HAD FAILED APPEARED WHERE THE ODOMETER IS ON THE DASH. I WAS ABLE TO STEER THE CAR TO THE CURB. I TURNED THE IGNITION OFF AND THEN RESTARTED THE CAR AND THE POWER STEERING FUNCTIONED AGAIN. THE SAME PROBLEM HAS HAPPENED ONCE IN EACH OF THE THREE DAYS FOLLOWING THAT INITIAL INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575640March 29, 2014
STEERING
STEERING GOT VERY HARD. (ELECTRIC STEERING ASSIST MOTOR WAS REPLACED 7 YEARS AGO. SEEMS THIS ONE HAS SAME ISSUES AS EVERYONE ELSE THAT'S COMPLAINED.) SO WHY ARE THEY USING THE SAME MOTOR THAT YOU ARE INVESTIGATING? PLAN TO TALK TO DEALERSHIP ABOUT FREE REPLACEMENT SINCE IT MESSED UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575359March 28, 2014
VEHICLE SPEED CONTROL
OUR ION EXPERIENCED A LOSS OF POWER WHILE DRIVING FULL SPEED ON THE INTERSTATE MULTIPLE TIMES BETWEEN 2006 AND 2008. A CAR HAD BACKED INTO THE ION WHILE PARKED IN A LOT AT ONE POINT, SO WE THOUGHT IT MIGHT BE RELATED TO THAT, BUT OUR EXPERIENCE SEEMS TO BE IDENTICAL TO THOSE REPORTED UNDER THE RECALL. WE ATTEMPTED TO HAVE IT FIXED SEVERAL TIMES AT GM DEALERSHIPS. THE LAST FIX INVOLVED REPLACING ALL THE MAIN WIRES IN THE MOTOR. AFTER THAT, THE IGNITION SEEMED TO BE TIGHTER, AND THE STALLING STOPPED, BUT THE CAR WOULD THEN NOT START, INTERMITTENTLY. IT WOULD RANDOMLY GO INTO LOCK DOWN MODE FOR 10 OR SO MINUTES. JUST THOUGHT WE WOULD ADD OUR EXPERIENCE TO THE STATISTICS. IT WAS VERY DANGEROUS, AND WE EASILY COULD HAVE DIED. WE DO STILL HAVE THE CAR- COULDN'T AFFORD ANOTHER. WE CURRENTLY HAVE A RENTAL CAR AND ARE AWAITING OUR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575427March 28, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, COMPLETE ELECTRICAL FAILURE. ALL DASH LIGHTS OUT. GAUGES ZERO. STEERING DIFFICULT. THIS CONTINUES TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575083March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT FUEL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE FUEL FILTER WAS CORRODED CAUSING THE LEAK. AS A RESULT, THE FUEL FILTER AND FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 04V281000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575251March 27, 2014
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
RECVD IGN SW RECALL (TRBL W/KEYS HARD TO GET OUT OF IGN SW & WONT TURN TO OFF POSITION INCREASINGLY GETTING WORSE ;RAN BATT DWN.JMP STRTED CAR OK BUT NOW TRANSMISSION STAYS IN FIRST GEAR,HARD STEERING W/DIC READS PWR STEERING .ITS MY 23 YEAR OLD DAUGHTER'S CAR SENIOR STUDENT @OHIO UNIVERSITY;STUCK @ SMALL GM USED CAR DEALER THAT INSISTS SHIFTER NEED TO BE REPLACED @ $500.00 PLUS FIRST W/NO GUANTEE TO FIX TRBL BEFORE ANY OTHER REPAIRS THAT I BELIEVE SHOULD FALL UNDER GM IGN SW RECALL & GM HARD STEERING EXTENDED WARRANTY OFFERED SEEN ON LINE NEWS RE:SATURN ION DISCLOSERS SINCE FEB 2014 @ NO COST TO ME.NEVER HAD TRANSMISSION SHIFT/HARD STEERING PROBLEMS EVER TILL NOW BUT IGN SW HAS BEEN A PLAGUE SEVERAL YEARS NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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