Saturn Ion Complaints

4,344 consumer complaints on file.

#10585204April 28, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AS THE KEY WAS SLIGHTLY TOUCHED BY THE CONTACT. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE CONTACT LATER DISCOVERED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE IGNITION SWITCH AND LOCK CYLINDER WAS REPLACED UNDER THE RECALL HOWEVER, THE FAILURE WAS RECURRING EVEN AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 6/17/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585209April 28, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SMELLED GAS INSIDE CAR. FUEL PUMP MODULE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585228April 28, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAS BEEN CONTACTED. RG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584849April 28, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED AFTER SEVERAL YEARS OF EXPERIENCING PROBLEMS WITH THE VEHICLE. SHE WAS FORCED TO FIGURE OUT AND PAY FOR THE PROBLEM ON HER OWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585401April 28, 2014
VEHICLE SPEED CONTROL, ENGINE
MY CAR CONSTANTLY DOES NOT START. ALSO, WHEN I GO OVER SPEED BUMPS OR HIT POT HOLES MY CAR WILL TURN OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585175April 27, 2014
STEERING, ELECTRICAL SYSTEM, SUSPENSION
THERE HAS BEEN AT LEAST 4 TIMES THAT WHILE MY CAR WAS IDLING AT EITHER A RED LIGHT, STOP SIGN, OR WHAT HAVE YOU, MY CAR WOULD JUST SHUT OFF AFTER MAKING A ROUGH IDLING NOISE. THIS SCARED THE CRAP OUT OF ME THE FIRST TIME IT HAPPENED. IF I WERE TO SHUT MY CAR OFF & TURN IT BACK ON, IT WOULD THEN GO AWAY. IT MADE ME WEARY OF DRIVING BECAUSE YOU NEVER KNEW WHEN OR WHERE THAT COULD HAPPEN. THE SECOND INCIDENT WOULD BE MY POWER STEWING. MY CAR WOULD "DING" AND THE POWER STEERING LIGHT WOULD COME ON MAKING MY WHEEL STIFFEN UP IMMEDIATELY. AGAIN, IF I WOULD TURN THE CAR OFF AND THEN BACK ON AGAIN, THE PROBLEM WOULD STOP... FOR A LITTLE BIT. STARTED OFF AT ONCE OR TWICE A WEEK, THEN ONCE A DAY MAYBE, NOW I CAN'T EVEN GO A BLOCK FROM MY HOUSE WITHOUT IT COMING ON. FRUSTRATING AND DANGEROUS TO SAY THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585033April 26, 2014
ELECTRICAL SYSTEM, STEERING
SHORTLY AFTER STARTING ON A VERY COLD WINTER DAY, AT LOW SPEED AND WITH THE BATTERY LIKELY LOW FROM STARTING THE CAR THE POWER STEERING WARNING CHIMED AND THE CAR BECAME VERY DIFFICULT TO CONTROL. THE PROBLEM HAS NOT RECURRED SINCE THEN (EVEN A FEW HOURS LATER WITH THE CAR WARMED UP AND BATTERY FULLY CHARGED), BUT THE TEMPERATURE HAS BEEN SIGNIFICANTLY HIGHER AND I REPLACED THE BATTERY WITH A BETTER ONE. THE BATTERY HAD TESTED GOOD AT THE LAST OIL CHANGE/SERVICE/INSPECTION, BUT WAS NEAR THE END OF ITS LIFE EXPECTANCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585111April 26, 2014
VISIBILITY/WIPER
MY CONCERN IS IN RELATION TO THE ONGOING MALFUNCTION OF THE WINDSHIELD WIPER SYSTEM AS A WHOLE. I HAVE NOT A HAD PROPER FUNCTIONING WINDSHIELD WIPER SYSTEM SINCE 2011 WHEN THE PROBLEM BEGAN. FIRST OCCURRENCE WAS WHILE DRIVING APPROX 40MPH ON THE INTERSTATE DURING A MODERATE SNOWFALL WHEN THE DRIVER SIDE WIPER ARM SEEMED TO GO OFF TRACK AND FORCEFULLY OVEREXTEND TO THE LEFT, COMPLETELY OFF OF THE WINDSHIELD. IT STAYED IN THAT POSITION UNTIL I COULD PULL OVER AND PLACE THE WIPER BACK ONTO THE WINDSHIELD. IT'S NOT BEEN RESOLVED AS THE ASSESSMENTS HAVE BEEN CONFLICTING, I.E. LOOSE BOLT/NUT, NEEDS NEW MOTOR, OR REPLACE ENTIRE SYSTEM. I HAD BOTH BLADES TIED TOGETHER SO THEY WOULD STAY ON COURSE BUT THAT HAD ITS OWN EFFECT ON THE PASSENGER SIDE WIPER ARM. IT'S BECOME SO BAD THAT I CANNOT DRIVE IN THE RAIN/SNOW DUE TO NO VISIBILITY WITH INEFFECTIVE WIPER. I'VE SEEN OTHER COMPLAINTS OF THIS SAME ISSUE AND JUST WANT TO KNOW HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584792April 25, 2014
STEERING
POWER STEERING ASSIST TURNED OFF WHILE DRIVING DOWN THE HIGHWAY. THE CHIME WENT OFF AND THE "PWR STR" MESSAGE APPEARED IN THE DASHBOARD. THE LOSS OF POWER STEERING HAS HAPPENED NUMEROUS TIMES SINCE THE INITIAL OCCURRENCE. I HAVE TRIED SEVERAL TIMES TO HAVE A GM DEALERSHIP REPLACE THE PART DUE TO THE SIMILAR ISSUE ON SIMILAR MODELS. RECENTLY THE 2004 SATURN IONS WERE RECALLED FOR THIS EXACT ISSUE. I AM NOT SURE WHY THE 2003 SATURN IONS WERE NOT INCLUDED. I AM CONFIDENT THAT IT IS THE SAME PART AND THE SAME EXACT ISSUE. I CALLED THE LOCAL GM DEALERSHIP AFTER THE RECALL CAME OUT AND THEY SAID THAT SINCE THERE IS NO RECALL ON THE 2003 ION, THAT THEY WILL NOT REPLACE THE DEFECTIVE PART AT NO CHARGE. BECAUSE IT IS THE SAME PART AND THE SAME ISSUE, THE 2003 SATURN IONS SHOULD DEFINITELY BE ADDED TO THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584975April 25, 2014
ELECTRICAL SYSTEM
I PURCHASED THIS CAR NEW IN DEC.2004. I HAD THE CAR @ 2 YEARS WHEN I NOTICED THAT THE IGNITION WOULD NOT RELEASE THE KEY WHEN I TRIED TO TURN OFF THE CAR. THE IGNITION SWITCH WOULD NOT GO TO THE OFF POSITION NOR WOULD IT RELEASE THE KEY. I HAD TO TURN IT ON AND OFF MANY TIMES OR PUT THE CAR INTO GEAR AND BACK INTO PARK TO GET THE CAR TO OFF AND THE KEY RELEASED. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS BECAUSE I HAD THE KEY AND THE CAR LOCK/ALARM FOB ON THE SAME RING. THIS EXPLANATION SEEMED SILLY AND EVEN WHEN I REMOVED THE KEY FROM THE RING THAT THE LOCK/ALARM, THE PROBLEM CONTINUED. THEY DID REPLACE SOMETHING BUT THE PROBLEM CONTINUED. IT IS SO FRUSTRATING AND STRESSFUL TO DEAL WITH BECAUSE YOU CAN'T GET THE KEY OUT W/O THE SYSTEM GOING OFF AND RELEASING THE KEY. NOW THE CAR HAS BEEN IDENTIFIED AS RECALL CAR DUE TO THE IGNITION DEFECT. I HAVE GONE TO A GM DEALERSHIP AND THEY HAVE ORDERED THE IGNITION SWITCH THAT THE RECALL WAS FOR BUT NO WORD ON THE FACT THAT THE KEY WILL NOT RELEASE. I HAVE ONGOING FEARS AND CONCERNS THAT UNLESS THIS KEY RELEASE PROBLEM IS ADDRESSED, THE SAFETY ISSUE WILL STILL BE THERE. MAYBE COVERED UP OR MASKED BY THE SWITCH REPLACEMENT BUT NOT COMPLETELY FIXED. A SIDE NOTE TO THIS IS THAT I HAD TO HAVE A NEW STARTER PUT IN BECAUSE THE STARTER HAD DEVELOPED A 'DEAD SPOT' IN IT, PREVENTING IT FROM STARTING. I BELIEVE THERE MIGHT BE A CORRELATION BETWEEN THE IGNITION NOT WORKING PROPERLY AND THE 'DEAD SPOT' IN THE STARTER. THIS WOULD BE FROM ME HAVING TO START AND RESTART MANY MANY TIMES TO GET THE IGNITION TO 'OFF' AND THE KEY RELEASED. I NEED THIS TO BE FIXED COMPLETELY AND CORRECTLY FOR MY SAFETY AND THE SAFETY OF OTHERS. I SHOULD NOT BE FEARFUL WHEN I AM DRIVING AND I SHOULD NOT BE FEARFUL WHEN I AM SHUTTING THE CAR OFF. I NEED TO WHAT THE PLAN IS TO REPAIR THIS CAR COMPLETELY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585016April 25, 2014
ELECTRICAL SYSTEM
I PURCHASED MY SATURN AND A DAY LATER, I WAS HAVING TROUBLE WITH THE IGNITION. THE KEY WOULDN'T ROLL OVER. AFTER A FEW DAYS ,I FOUND THAT IF I ROCK THE KEY BACK & FORTH OR UP & DOWN, SOMETIMES IT WOULD START OR IF I WOULD ROCK THE STEERING WHEEL IT WOULD LET ME START THE CAR; BY DOING THIS, THE KEY BROKE OFF, I STILL HAVE ENOUGH OF THE KEY TO GET IT TO START. ALSO, WHEN I GO TO TURN IT OFF, SOMETIMES IT WON'T! OR IT WILL, BUT I CAN'T GET THE KEY OUT. SO I RESTART THE CAR, PUT IT IN GEAR AND THEN INTO PARK AGAIN, UNTIL IT WILL ALLOW ME TO TAKE THE KEY OUT. A YEAR AGO I HAD TO HAVE ONE PORTION OF THE IGNITION REPLACED, BECAUSE WHEN I'D GO TO START IT,, IT WOULD MAKE A NOISE, BUT WOULD NOT START. I DO NOT KNOW WHY THEY DID NOT FIX THE ENTIRE IGNITION AT THE TIME. I HAVE HAD NO TROUBLE WITH THE ENGINE. BUT, SOMETHING IS KEEPING THE A/C HEATER FANS FROM WORKING. I WAS LIVING IN ANOTHER STATE AT THE TIME, AND APPARENTLY THEIR SERVICE PRACTICES COULD USE SOME UPGRADING. I AM NOW LIVING IN ANOTHER STATE AND IN HOPES THAT I GET BETTER SERVICE HERE. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584592April 24, 2014
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING ON DRY ROADS DURING THE DAYTIME BELOW THE SPEED LIMIT, WHEN THE POWER STEERING LIGHT CAME ON. THE WHEEL LOCKED, AND I WAS UNABLE TO STEER THE CAR. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON. IT RESTARTED WITHOUT INCIDENT. 3 YEARS LATER, THE SAME EVENT OCCURRED WITHOUT CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584682April 24, 2014
ELECTRICAL SYSTEM, AIR BAGS
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
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584491April 23, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED TWO SEPARATE RECALL NOTICES AND HAD STILL BEEN WAITING FOR THE RECALL REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584488April 23, 2014
FUEL SYSTEM, GASOLINE
CAR SUDDENLY STOPS ON HILL. METER IN CAR SAYS CAR IS 3/4 FULL WITH GAS. SO THE CAR WAS NOT OUT OF GAS. CAR MUST HAVE SOMETHING WRONG WITH THE FUEL IGNITION OR SOMETHING FOR IT TO STOP. WENT AND PUT GAS IN CAR TO JUST TO MAKE SURE , AND AS SOON AS I DID THE CAR STARTED. IT MAKES NO SENSE FOR THE GAS GAUGE TO READ IT HAS GAS AND THE CAR STOPS. ALSO WHEN CAR IS PARKED FUEL IS ON THE GROUND LEAKING. NOT SURE WHAT IS GOING ON BUT ACCORDING TO A SAFETY RECALL IN 2012 I THINK THAT IS THE PROBLEM WITH MY ION ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584198April 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT AFTER REFUELING AND PULLING OUT THE NOZZLE, THE FILLER NECK CAME COMPLETELY OUT WITH IT. THE CONTACT MENTIONED THAT THE ENGINE WARNING LAMP WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 108,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584199April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 15 MPH, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584302April 22, 2014
VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING ALONG THE HIGHWAY WHEN MY CAR BEGAN TO ACCELERATE AND SHIFT GEARS STRANGELY. THE CHECK ENGINE LIGHT CAME ON AND THEN A WARNING ABOUT THE POWER STEERING. IT DID FEEL A LITTLE BIT HARDER TO DRIVE. TOOK IT TO A MECHANIC WHO SAID SOMETHING ABOUT THE TRANSMISSION HAD COME UP INSTEAD OF POWER STEERING. TOOK IT TO ANOTHER PLACE WHO SAID IT WAS A COMPUTER CONTROL MODULE. ONCE CHECKED, ENGINE LIGHT TURNED OFF AND CAR DROVE NORMALLY. HAPPENED AGAIN IN MARCH, LOST POWER STEERING FOR A FEW MILES BEFORE IT CAME BACK. ENGINE LIGHT CAME ON, STAYED ON FOR A DAY, AND THEN TURNED OFF. SEARCHED ONLINE FOR OTHER INSTANCES OF THIS HAPPENING AND FOUND OTHER SATURN ION OWNERS COMPLAINING OF SAME THING, ONLY IT APPLIED TO 2004 AND LATER. MY 2003 IS HAVING THE SAME ISSUE AS THEIR'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584343April 22, 2014
ELECTRICAL SYSTEM
IN THE FIRST WEEK OF MARCH I CALLED MY DEALERSHIP ABOUT THE IGNITION RECALL AND WAS TOLD TO WAIT UNTIL I GOT A RECALL NOTICE. IN MID-MARCH I RECEIVED A RECALL NOTICE AND WAS TOLD THAT THE PARTS WERE NOT IN AND TO CALL AT THE END OF MARCH. I CALLED AT THE END OF MARCH AND WAS TOLD THAT THE PARTS WERE NOT IN AND I SHOULD CALL THE BEGINNING OF APRIL. I CALLED THE BEGINNING OF APRIL AND WAS TOLD THE PARTS WERE ON ORDER AND I SHOULD CALL THE NEXT WEEK. I CALLED THE NEXT WEEK AND THE PARTS WERE NOT IN. LAST WEEK I RECEIVED A NOTICE THAT I HAD NOT RESPONDED TO THE RECALL NOTICE AND RECEIVED ANOTHER RECALL NOTICE THIS WEEK. WHEN I CALLED TODAY I WAS TOLD THAT THEY HAD NO RECORD OF MY PRIOR CALLS AND WOULD HAVE TO ORDER THE PARTS. GM IS CONDUCTING A FRAUDULENT RECALL AND TRYING TO SHIFT THE BURDEN OF LIABILITY TO THE CONSUMER AND SHIFT THE BURDEN OF PROOF FOR ANY LIABILITY TO THE CONSUMER FOR NOT COMPLYING WITH THE RECALL, WHEN THE RECALL IS ILLUSORY. I WANT THIS NOTED ON THE RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583795April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO RECALL REPAIRS COMPLETED AND SEEKS REIMBURSEMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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