Saturn Ion Complaints
4,344 consumer complaints on file.
- #10291254November 6, 2009ELECTRICAL SYSTEM
2003 SATURN ION SERVICE BULLETIN # 040845005. NHTSA ITEM #: 10007431. NO CRANK NO START WHEN AMBIENT TEMPERATURES WHEN COLD. HAD THIS CAR FOR 6 YEARS WITH MINOR ISSUES BEGINNING AS DESCRIBED ABOVE LAST WINTER SEASON IN 2008. NOW THE ISSUE IS FREQUENT, MULTIPLE TIMES A DAY IF WEATHER IS COLD. I LIVE IN THE NORTH EAST IT GETS COLD HERE OFTEN. I HAVE BEEN UNEMPLOYED FOR 14 MONTHS AND CAN NOT AFFORD THE $270 SATURN IS CLAIMING TO REPAIR THIS SITUATION. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A COMMON PROBLEM WITH PEOPLE OWNING THE SATURN ION, SATURN IS AWARE OF THIS AND IT IS A DESIGN DEFECT. WHY CAN'T THIS BE RECALLED? IT LEAVES ME STRANDED IN AWKWARD AND UNPLEASANT WEATHER CONDITIONS. I CURRENTLY HAVE TO HEAT UP MY CAR KEY WITH A LIGHTER TO MAKE IT WARM ENOUGH TO HEAT UP THE IGNITION SWITCH AND THE GREASE INSIDE. IS THERE ANYTHING YOU CAN DO? THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291259November 6, 2009FUEL SYSTEM, GASOLINE
THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291098November 5, 2009STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION LEVEL 1. WHEN TURNING THE STEERING COLUMN OR WHEN STRIKING A BUMP THE POWER STEERING FAILED. SHE HAD TO TURN THE VEHICLE OFF, TO RESET THE ERROR CODE. HER MECHANIC GAVE HER TSB 06-02-32-00. HE THEN ADVISED HER TO BE AWARE OF THE FAILURE, BECAUSE IT WAS A MANUFACTURERS DEFECT. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE POWER STEERING MOTOR AT AN EXPENSE OF $400.00. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 12/8/09 *CN THE DEALER REPLACED THE ELECTRIC STEERING MOTOR. UPDATED 12/09/09.*JB UPDATED 05/28/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291104November 5, 2009STEERING
I HAVE A 2003 SATURN ION 1, IT HAS CONTINUALLY GOTTEN WORSE WITH THE "POWER STEERING" FAILURE. WITH THE CODE THAT CAME UP ON THE DASH, IT SHOWS TO REPLACE THE ENTIRE STEERING COLUMN. AFTER $835.00 DOLLARS SPENT, IT HAS GOTTEN EVEN WORSE. IT IS SUGGESTED THAT PERHAPS THE MOTOR IS THE ISSUE, AT ANOTHER $400.00 PLUS DOLLARS, BUT NO GUARANTEE. IT IS UNSAFE TO DRIVE AS IT IS, WITH THE LOSS OF POWER WHEN YOU LEAST EXPECT IT, HOWEVER, IT IS MOST OF THE TIME, NOW. IF I NEED TO MAKE AN EMERGENCY TURN, AND THE POWER GOES OUT, IT IS NOT GOING TO HAPPEN. IT'S AN ACCIDENT WAITING TO HAPPEN. THIS SHOULD HAVE BEEN RECALLED LONG AGO, BUT NOW I AM STUCK WITH THE EXPENSE OF IT..... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291136November 5, 2009ELECTRICAL SYSTEM:IGNITION:SWITCH
2006 SATURN ION. IN AUGUST 2009 I WENT TO TURN OFF MY CAR AND THE KEY WOULD NOT COME OUT OF THE IGNITION SWITCH. AFTER SEVERAL MINUTES OF TRYING THE KEY CAME OUT OF THE SWITCH, BUT THE CAR WAS STILL ON. VERY DANGEROUS FOR A CAR TO BE ABLE TO LEFT RUNNING WITH NO KEY IN IT. TOOK TO THE SATURN DEALERSHIP WHO TOLD ME THAT EVEN THOUGH THIS WAS A COMMON PROBLEM, I WOULD HAVE TO PAY $370 FOR COST OF PARTS AND LABOR. LESS THAN 3 MONTHS AFTER BEING FIXED, MY KEY IS STARTING TO STICK IN THE IGNITION AGAIN AND THIS PROBLEM WILL PROBABLY REPEAT ITSELF AGAIN SOON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290941November 4, 2009FUEL SYSTEM, GASOLINE
THE PAST MONTH MY CAR HAS GOTTEN HARDER TO START. NOV. 2 I STARTED SMELLING GAS. I HAD ASSUMED I WAS SMELLING EXHAUST PRIOR TO THIS AND PLANNED ON CHECKING FOR A VACUUM LEAK, SO I WAS DRIVING WITH MY WINDOWS DOWN. THE GAS SMELL GOT STRONGER AND WORSE AFTER A 186 MILE DRIVE HOME. I GOOGLED THE PROBLEM AND READ OF THE SAME SYMPTOMS RESULTING FROM A CRACKED HOSE ATTACHED TO THE FUEL PUMP. AFTER WORK I LOOKED UNDER THE HOOD AT HOME AND DIDN'T SEE ANYTHING. WENT TO DINNER AND BACK IN A SEPARATE CAR. AFTER BEING GONE 1.5 HOURS WE COULD SMELL GAS AS SOON AS WE GOT OUT OF THE CAR. LOOKING UNDERNEATH THERE WAS A SOFTBALL SIZE PUDDLE OF FUEL UNDERNEATH THE GAS TANK/FUEL PUMP AND FUEL ALL OVER THE BACKEND OF MY CAR. I TOOK IT TO THE DEALERSHIP THAT NIGHT. THE NEXT MORNING THE MECHANIC CALLS AND SAYS I NEED A NEW FUEL PUMP BECAUSE THE HOSE IS CRACKED AND IT'S ALL ONE ASSEMBLY. WITH THAT AMOUNT OF FUEL LEAKING IT SEEMS VERY HAZARDOUS TO ME. I SEE A RECALL POSTED OCT. 28TH BUT IT DOES NOT INCLUDE TEXAS FOR 2006. IT DOES INCLUDE TEXAS FOR 2007 THOUGH. I THINK I HAD FUEL LEAKING FOR A FEW WEEKS BEFORE IT WAS OBVIOUS. THESE NEED TO BE FIXED BEFORE SOMEONE IS HURT. PLEASE EXTEND THE RECALL TO TEXAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290970November 4, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, INTERIOR LIGHTING, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2006 SATURN ION. WHEN THE VEHICLE WAS STATIONARY, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE FUEL TANK LINE. THE FUEL PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT HAD CONCERNS OF A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 55,200 AND THE CURRENT MILEAGE WAS 55,595. UPDATED 12/07/09. *LJ THE DEALER ALSO FIXED THE FRONT WINDOW THAT HAD DROPPED INTO THE DOOR, A CRACKED SPEAKER AND DOME LIGHT. UPDATED 12/08/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290807November 3, 2009ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN HE TURNS OFF THE ENGINE HE CANNOT REMOVE THE KEY FROM THE IGNITION. HE HAD TO PULL THE FUEL INJECTOR FUSE TO TURN THE VEHICLE COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THEY REINSTALLED THE SAME PARTS BACK IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 37,455.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290578November 2, 2009STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. INTERMITTENTLY THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THERE WAS A LOST OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN STATED THAT HE WOULD HAVE TO PAY $900.00 TO REPAIR THE STEERING COLUMN AND GEAR BOX. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS REFERRED TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 32,000. UPDATED 12/07/09. *LJ UPDATED 12/08/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290580November 2, 2009VISIBILITY
KNOB FOR THE DEFROSTER/AIR/HEATING FAILED TO WORK. SWITCH DOESN'T CHANGE IT TO DEFROST/FRONT/FLOOR LIKE ITS SUPPOSE TO. IT JUST COMES OUT FRONT,CAN'T SWITCH. DOESN'T CLEAR WINDSHIELD OF FROST,ICE,FOG,ETC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290371October 30, 2009STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 35 MPH THE STEERING COLUMN LOCKED. SHE THEN PUT THE VEHICLE INTO NEUTRAL TO RESUME NORMAL VEHICLE OPERATION. HOWEVER AFTER SEVERAL MINUTES OF DRIVING THE VEHICLE FAILED AGAIN.. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR INSPECTION. SINCE THE TECHNICIANS COULD NOT DUPLICATE THE FAILURE THEY COULD NOT PROVIDE A REMEDY. AN INDEPENDENT MECHANIC CONCLUDED POWER STEERING MODULE NEEDED TO BE REPAIRED AT HER EXPENSE. THE FAILURE MILEAGE WAS 35000 AND CURRENT MILEAGE WAS 54000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290237October 29, 2009STEERING
THE IGNITION SWITCH IS FAULTY ON MY 2005 SATURN ION, I JUST PURCHASED THIS CAR ON 10/26/2009 TODAY'S DATE IS 10/29/2009 I RESEARCHED ONLINE AND FOUND THAT MANY OTHER SATURN OWNERS HAVE HAD OR HAVING AN ISSUE WITH THEIR CARS ALSO. THIS NEEDS TO BE A REALLY ON SATURNS PART FOR THESE DEFECTED ITEMS THE CONSUMER SHOULD NOT HAVE TO PAY FOR THEIR GREEDINESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290119October 28, 2009ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 SATURN ION. AFTER DRIVING FOR APPROXIMATELY TEN MINUTES THE VEHICLE INTERMITTENTLY STALLS. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO THE DEALER FOR INSPECTION. HOWEVER ON THE INTERNET SHE DISCOVERED MANY COMPLAINTS DESCRIBING THE FAILURE. THE FAILURE MILEAGE WAS 55,000 . THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290132October 28, 2009ELECTRICAL SYSTEM:IGNITION
FAILED IGNITION SWITCH ON A 2005 SATURN ION. THE IGNITION KEY IS STUCK IN THE SHAFT AND WILL NOT DISENGAGE. THE ONLY WAY TO TURN OFF THE CAR IS TO REMOVE THE STEERING COLUMN COVER AND UNPLUG THE DISCONNECT UNDER THE STEERING COLUMN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289710October 25, 2009ENGINE AND ENGINE COOLING
2003 SATURN ION WILL NOT START IF WEATHER IS UNDER 50 DEGREES. THIS HAS HAPPENED SINCE PURCHASING THE CAR IN 2/2004. THE SATURN DEALER STATES THEY HAVE HAD NUMEROUS COMPLAINTS BUT IS NOT A RECALL. CAR DOES EVENTUALLY START HOWEVER IT SOMETIMES TAKES UP TO 20 MINUTES AND I HAVE BEEN STRANDED AT WORK, UNABLE TO ARRIVE AT WORK ON TIME AND HAVE BEEN STRANDED IN DANGEROUS AREAS OF TOWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289754October 25, 2009FUEL SYSTEM, OTHER
WE TOOK OUR VEHICLE 2006 SATURN ION 2 WITH 61K MILES, IN FOR AN OIL CHANGE ON 10/15/2009 TO THE SATURN DEALERSHIP. THE DEALERSHIP HAS BEEN THE ONLY MECHANIC TO PERFORM ANY SERVICE TO THE VEHICLE SINCE WE PURCHASED THE VEHICLE ON 01/24/2006 FROM THE SAME SATURN OF BAKERSFIELD DEALERSHIP. WE TAKE THE VEHICLE IN FOR REGULAR SERVICE AND HAVE THE MAINTENANCE RECORDS OF THE VEHICLE. WE ALSO HAVE SUBSCRIBED TO ONSTAR, WHICH SENDS MONTHLY "DIAGNOSTIC REPORTS" OF THE ENGINE AND TRANSMISSION, EMISSIONS, AIR BAG SYSTEM, REMAINING OIL LIFE ECT. AFTER THIS OIL CHECK I NOTICED A VERY STRONG ODOR OF GASOLINE IN THE CAB OF THE VEHICLE AND OUTSIDE THE CAR, BUT MOSTLY INSIDE THE CAB. THE FUMES ARE FLAMMABLE. WHEN SATURN SERVICE TECHNICIAN LOOKED AT THE VEHICLE, HE STATED ON INVOICE: "CUST STATES STRONG FUEL ODOR CAN BE SMELLED IN AND OUT OF VEHICLE. VEHICLE WAS IN FOR LOF ON 10/21/09. INSPECT VEHICLE FOUND FUEL PUMP LEAKING FROM CRACK IN FUEL PUMP AT HOSE FITTING, NO PHYSICAL DAMAGE FOUND. NORMAL MOVEMENT AND ROUGH ROADS MAY HAVE LED TO FAILURE. RECOMMENDED REPLACING FUEL PUMP ESTIMATE TO REPLACE PART 19168894 565.00 PARTS 304.35 PLUS TAX 25.11 PLUS LABOR 235.00 EQUALS 564.46 " I BELIEVE THIS TO BE A SIMILAR ISSUE AS THE 2004 IONS. HOW CAN A VEHICLE DRIVEN BACK AND FORTH TO WORK, THAT IS MAINTAINED, BE FAILING IN THIS MANNER? THE VEHICLE IS NOT DRIVEN ON ROUGH ROADS MAINLY A FREEWAY CA HWY 99.HOW COULD A 3 1/2 YEAR OLD CAR BE "FALLING APART" AND FAILING DUE TO "NORMAL MOVEMENT"? WE ARE OUT OF WARRANTY, THEREFORE WE HAD TO PAY TO HAVE THIS CORRECTED. WE DO HAVE A POLICY IN OUR INSURANCE THAT WILL COVER, BUT WE WILL HAVE TO PAY A HIGHER DEDUCTIBLE. SATURN COULD NOT FIX THE VEHICLE AT THAT TIME, WE ASKED IF IT WAS SAFE TO DRIVE, THEY STATED KEEP THE WINDOWS CRACKED AND DON'T PARK IN THE GARAGE DUE TO VAPORS ARE FLAMMABLE. IT IS SCHEDULED TO BE REPAIRED 10/26/09. SATURN'S THE COMPANY, DEFECTIVE PARTS SHOULD BE RECALLED. THIS IS UNSAFE. A ROCKET ON WHEELS AS MY WIFE SAYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289463October 23, 2009ELECTRICAL SYSTEM
WE PURCHASED OUR SATURN ION (USED- FROM A DEALERSHIP) AND WITHIN A FEW WEEKS IT BEGAN NOT STARTING ON THE FIRST TRY WE WOULD HAVE TO WAIT FOR 15-20 MINUTES TO START IT. THEN WHEN THE MORNING WEATHER TURNED COLD IT WOULD NOT START. AT ALL. IN THE AFTERNOONS WHEN IT WOULD WARM UP SOME IT WOULD START AGAIN. WE THOUGHT IT WAS THE BATTERY SO REPLACED THE BATTERY. NEXT MORNING IT WOULDN'T START. I WENT ONLINE TO SEE IF THERE WAS A RECALL. THERE WAS NONE. BUT, I DID FIND HUNDREDS OF POSTS ABOUT THE SAME THING. I EVEN FOUND VIDEOS POSTED TO YOUTUBE.COM ON HOW IT MIGHT BE FIXED. SCARY!! ALSO I FOUND POSTS WHERE PEOPLE WENT TO THE DEALERSHIPS FOR FIXES AND THE DEALERSHIPS FIXED THE PROBLEM ONLY FOR IT TO CROP UP AGAIN WITHIN A SHORT TIME. PLEASE CAN YOU HELP? I FOUND YOU BY ACCIDENT OTHERS WOULD MAKE COMPLAINTS BUT THEY DON'T KNOW YOU EXIST TO HELP. OUR CAR IS BASICALLY USELESS BECAUSE WE CANNOT COUNT ON IT TO START WHEN WE NEED IT. THE DATE I GAVE YOU WAS A GUESSTIMATE OF THE FIRST TIME IT HAPPENED. WE HAVE NOT TAKEN OUR CAR TO THE DEALERSHIP BECAUSE OF THE NUMEROUS POST WHERE FOLKS TOOK THEIR CARS IN, HAD REPAIRS , ONLY TO HAVE THE TREND START OVER AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289496October 23, 2009ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
1. EVENTS LEADING UP TO FAILURE I WAS GETTING READY TO LEAVE FOR WORK. THE TIME OF DAY WAS 9AM. THE TEMPERATURE HAD BEEN HOVERING AROUND FREEZING ALL NIGHT. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE PREVIOUS DAY AT AROUND 9PM. I UNLOCKED MY VEHICLE USING KEYLESS ENTRY - DRIVER DOOR ONLY. I INSERTED MY KEY IN THE IGNITION, CLOSED THE DOOR, PUSHED THE CLUTCH TO THE FLOOR WHILE FASTENING MY SEATBELT. I THEN TURNED THE KEY TO THE START POSITION. THE ENGINE DID NOT START - THE STARTER DID NOT ENGAGE AT ALL. WHEN I RELEASED THE KEY, THE SECURITY LIGHT (AN AMBER "PADLOCK" ICON) STARTED FLASHING SLOWLY - ONCE PER SECOND. I THEN FOLLOWED THE RESTART PROCEDURE FOR THIS SITUATION ACCORDING TO THE OWNER MANUAL - SIMPLY WAIT UNTIL THE LIGHT STOPS FLASHING, TURN THE KEY TO LOCK, THEN RESTART. TEN MINUTES LATER, THE SECURITY LIGHT STOPPED FLASHING AND REMAINED ILLUMINATED. I THEN TURNED THE KEY TO LOCK, AND THEN RESTARTED ENGINE. 2. THE FAILURE, HOW OFTEN, ITS CONSEQUENCES: THE VEHICLE DID NOT START DUE TO A FAILURE OF, OR A MALFUNCTION OF, SOME COMPONENT OF THE FACTORY VEHICLE SECURITY SYSTEM. IT HAS HAPPENED A TOTAL OF THREE TIMES BETWEEN THE INCIDENT DATE AND MARCH 30, 2009. IT ONLY SEEMS TO OCCUR WHEN THE TEMPERATURE OVERNIGHT HOVERS AROUND FREEZING, OR DROPS BELOW FREEZING. THE CONSEQUENCES OF THIS FAILURE FOR ME HAVE BEEN MINIMAL, BUT I WAS VERY FORTUNATE IN EACH INSTANCE TO BE PARKED IN A SAFE PLACE, WHERE MY PROMPT EGRESS WAS NOT NECESSARY. I AM REPORTING THIS SITUATION TO THE ODI BECAUSE OF THE POTENTIAL CONSEQUENCES OF THIS FAILURE OCCURRING DURING NORMAL DRIVING - IF I STALL THE ENGINE IN HEAVY TRAFFIC AND AM NOT ABLE TO RESTART FOR TEN MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING, I WOULD BE IN A VERY DANGEROUS SITUATION, AND MY VEHICLE WOULD PRESENT A SIGNIFICANT HAZARD TO OTHER DRIVERS. 3. WHAT WAS DONE TO CORRECT: NOTHING HAS BEEN DONE TO CORRECT THIS FAILURE, AS MY DEALERSHIP HAS NO CURRENT SOLUTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289513October 23, 2009ENGINE AND ENGINE COOLING
I GOT AN OIL CHANGE BY MY NORMAL REPAIR SHOP AND WHEN I GOT THE CAR BACK FROM THEM THE CAR FAILED TO START PROPERLY. I HAD TO START THE CAR 3 TIMES BEFORE IT WOULD TURN ON AND STAY RUNNING. FOR THE FOLLOWING WEEK AFTERWARDS, IT DID THE SAME THING, FAILING TO START AND REQUIRING AT LEAST 2 ATTEMPTS TO GET THE CAR RUNNING. AFTER ABOUT A WEEK, MY GIRLFRIEND GOT HER FIRST GLIMPSE OF THE PROBLEM AND I STARTED NOTICING DIFFICULTY TURNING THE KEY TO SHUT THE CAR OFF. I TOOK THE CAR BACK TO THE REPAIR SHOP. THEY ASKED ME IF KNEW THE KEY WAS STUCK. I TOLD THEM I DID, BUT I DIDN'T UNDERSTAND FULLY WHAT THEY MEANT UNTIL THEY FINISHED THE WORK THEY THOUGHT WAS CAUSING THE PROBLEM. THEY THOUGHT IT WAS A DIRTY THROTTLE CAUSING THE CAR NOT TO BE ABLE TO START AND REMAIN RUNNING. WHEN I GOT THE CAR BACK, I DROVE IT HOME AND FOUND OUT THAT I COULDN'T TURN THE KEY AT ALL. SO MY CAR WAS NO LONGER ABLE TO SHUT OFF. I WENT TO A SATURN DEALERSHIP AND THE TECH WAS VERY FAMILIAR WITH THE PROBLEM, BUT ADVISED ME THE CAR IS OUT OF WARRANTY AND WOULD NOT BE COVERED. I THEN TOOK IT BACK TO THE REPAIR SHOP TO HAVE THEM REPAIR IT. I WAS TOLD EVERYTHING WITH THE IGNITION WOULD HAVE TO BE REPLACED, TOTALING $519. RESEARCHING SHORTLY ONLINE I FOUND A 33 PAGE COMPLAINT FORUM ON CONSUMER AFFAIRS WITH OTHERS HAVING PROBLEMS WITH THE SAME CAR. CAR MAKE : SATURN CAR MODEL: ION 2. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289521October 23, 2009STEERING
NOTHING LED UP TO THE FAILURE. CAR WAS IN PERFECT CONDITION. POWER STEERING JUST WENT OUT AS I WAS DRIVING DOWN THE HIGHWAY. WILL STAY ON FOR A FEW MINUTES THEN SHUT OFF AGAIN WHENEVER CAR IS IN MOTION. MAKES IT VERY HARD TO TURN AND MANEUVER THE CAR ESPECIALLY AROUND OTHER CARS AND PEOPLE. I WOULD NOT BE ABLE TO SWERVE TO AVOID AN ACCIDENT. I HAVE NOT GOT THIS REPAIRED YET BECAUSE THE SATURN DEALERSHIP QUOTED ME ALMOST $1000 TO REPLACE THE STEERING COLUMN. I ASKED IF THEY HAVE DONE THIS BEFORE AND THEY SAID THEY HAVE FOUND THE PROBLEM BEFORE IN SEVERAL ION MODELS. AFTER RESEARCHING ON THE INTERNET I FOUND NUMEROUS CONSUMER COMPLAINTS WITH THE SAME PROBLEM!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0