Saturn Ion Complaints

4,344 consumer complaints on file.

#10326968April 22, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
I WAS DRIVING THE CAR AND GOT A PWR STR WARNING ON MY CONSOLE. I NOTICED THAT I HAD LOST MY POWER STEERING. I PULLED OVER AND TURNED THE CAR OFF. WHEN I RESTARTED THE CAR EVERYTHING WORKED FINE. I DIDN'T HAVE THE ISSUE AGAIN FOR 3 DAYS, BUT NOW IM HAVING IT 10-15 TIMES A DAY. MY FIANCE IS THE NORMAL DRIVER OF THIS CAR AND DOES NOT HAVE THE STRENGTH TO STEER AND CONTROL THE CAR WHEN IT LOOSES THE POWER STEERING. SHE HAS ALMOST BEEN IN 3 WRECKS IN THE LAST WEEK RESULTING FROM THIS. THERE IS A RECALL FOR THE CHEVY COBALT AND PONTIAC G5 THAT IS TSB 10V073000. THIS IS THE SAME PART AND COMPONENT THAT IS ON THE SATURN ION, BUT IT WASN'T INCLUDED IN THE RECALL FOR SOME REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327102April 22, 2010
STEERING
WHILE DRIVING HOME FROM WORK MY 2006 SATURN ION DISPLAYED THE MESSAGE PWR STR WHICH I IMMEDIATELY KNEW MEANT "POWER STEERING". I WAS ABLE TO SAFELY PULL OVER AND TURN OFF THE ENGINE. I THEN STARTED IT BACK UP AFTER WAITING A FEW MINUTES AND MY POWER STEERING HAD RETURNED TO NORMAL. I CONTINUED DRIVING HOME WHEN THE PWR STR LIGHT CAME ON AGAIN AND THE POWER STEERING STOPPED FUNCTIONING AGAIN. I TURNED MY CAR OFF AND BACK ON AGAIN AND ONCE AGAIN THE POWER STEERING RETURNED. I HAVE READ OF A RECALL FROM GM WITH CARS THAT ARE USING THE SAME STEERING PARTS USED IN MY ION AND AM CONFUSED AS TO WHY THE SATURN ION WAS NOT INCLUDED IN THE RECALL SINCE THE SAME PARTS THAT ARE BEING RECALLED ARE FAILING IN MY CAR. NOW I HAVE TO PAY $1,000 TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326778April 21, 2010
STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE PULLING OUT OF A PARKING SPOT AT 3 MPH, THE POWER STEERING SUDDENLY STOPPED FUNCTIONING WHICH MADE IT DIFFICULT TO TURN THE STEERING WHEEL. THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE CONTACT HEARD A CHIME SOUND WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED; THE PROBLEM SEEMED TO CORRECT ITSELF AFTER THE RESTART. THE FAILURE OCCURRED TWICE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 58,197. THE FAILURE MILEAGE WAS 57,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326802April 21, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ON THE VEHICLE WORKED INTERMITTENTLY. WHEN THE CONTACT REACHED SPEEDS OF 30 MPH OR HIGHER, THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WOULD TURN THE VEHICLE OFF AND RESTART WHICH WOULD CORRECT THE PROBLEM MOMENTARILY; HOWEVER, THE FAILURE WOULD OCCUR AGAIN SHORTLY AFTER. THE CURRENT AND FAILURE MILEAGES WERE 88,811.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326828April 21, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
AFTER GOING OUT TO DINNER KEY WOULD NOT COME OUT OF IGNITION. THIS IS THE SECOND TIME THIS HAS HAPPEN SINCE OWNING CAR. FIRST TIME IT HAPPEN WAS ON 10/21/07 (MILEAGE 22,006). I TOOK CAR TO SATURN DEALER. IGNITION WAS FIXED ON 10/22/2007 IGNITION REPLACED NO CHARGES COVER BY DEALER WARRANTY. SECOND TIME IT HAPPEN WAS ON 3/31/2010 TOOK CAR TO SATURN DEALER NEXT DAY 4/01/2010 9 AM.(MILEAGE 37,369) THEY DID NOT HAVE PART SO I WAS CHARGED SHIPPING CHARGES ($15) TO GET PART TO SATURN DEALER. EXTENDED WARRANTY WE PURCHASED COVER PARTS & LABOR. THEY REPLACED SHIFTER ASSEMBLY. SHIFTER ASSEMBLY WAS CAUSING KEY TO STICK TO IGNITION DEALER CLAIMS. OUR CAR WAS RETURNED ON 4/02/2010 AT 3 PM.. MY SATURN ION 2006 HAS HAD SEVERAL PROBLEMS RECENTLY 1/30/2010 (MILEAGE 35,987)THE CAR HAD BEEN SMELLING LIKE GAS INSIDE & OUTSIDE OF CAR I TOOK TO DEALER WAS TOLD FUEL WAS LEAKING FROM FUEL PUMP THEY REPLACE FUEL PUMP MODULE. EXTENDED WARRANTY WE PURCHASED COVERED COST LABOR & PARTS. A MONTH LATER WE RECEIVED A NOTICE FROM SATURN ABOUT THE FUEL PUMP PROBLEM. WE ARE AFRAID THAT THESE PROBLEMS WILL REOCCUR. CAR IS WELL TAKEN CARE OF, DEALER IS ONLY ONE WHO SERVICES CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326880April 21, 2010
ENGINE AND ENGINE COOLING
DRIVING DOWN THE ROAD CAR SHUTS OFF, I WAS GOING 20MHP THE ROAD WAS STRAIGHT CAME TO A RIGHT HAND BEND IN THE ROAD AND CAR WAS OFF NO ABS, NO PWR STER, THERE WERE CARS SITTING AT THE STOP SIGN. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. TO GET THE CAR STARTED I HAD TO PUT IN PARK TURN KEY OFF THEN TURN KEY OVER AND IT STARTS RIGHT UP. THIS IS NOW THE 2ND TIME THIS HAS HAPPENED. FIRST TIME SITTING AT A RED LIGHT CAR WAS RUNNING LIGHT TURNED GREEN GAVE IT THE GAS MID WAY THROUGH INTERSECTION CAR SHUT OFF AGAIN AND DRIFTED TO SIDE OF THE ROAD WITH A BUNCH OF CARS HONKING. I THOUGHT I NEEDED A TUNE UP AND THAT WAS 3MONTHS AGO. THAT HAPPENED UNTIL TWO DAYS AGO. CAR SHUTS OFF WHILE DRIVING WITH WARNING, IF I WAS GOING ANY FASTER I WOULD HAVE HIT THE BACK END OF THE CAR THAT WAS STOPPED @ A STOP SIGN. 2004 SATURN ION 2.2L I HAVE NOT DONE ANYTHING WITH THIS PART DO TO NO INCOME RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326895April 21, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION 3. WHILE TRAVELING AT APPROXIMATELY 70 MPH, THE CONTACT NOTICED A CHIME SOUND. SECONDS LATER, THE POWER STEERING NO LONGER FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE POWER STEERING MODULE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 51,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326911April 21, 2010
STEERING
POWER STEERING ON MY 2005 SATURN ION UNEXPECTEDLY FAILS NUMEROUS TIMES A DAY; SERIOUS SAFETY CONCERNS AND NUMEROUS OTHER COMPLAINTS BUT NO RECALLS ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326922April 21, 2010
STEERING
THE POWER STEERING STOPPED WORKING WHILE DRIVING DOWN THE HIGHWAY AT ROUGHLY 55 MPH. THE CAR BECAME HARD TO CONTROL AND SHOWED ON THE DASH BOARD THE PROBLEM MESSAGE. IT HAPPENED PERIODICALLY WITH SEEMINGLY MORE OFTEN OCCURANCES. IT NOW IS WITHOUT POWER STEERING MOST OF THE TIME IT IS DRIVEN. NOTHING HAS BEEN DONE TO FIX THE PROBLEM YET BECAUSE I AM NOT SURE WHAT THE PROBLEM IS. I AM STILL TRYING TO DIAGNOSE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326638April 20, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT SPEEDS OF 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THE POWER STEERING MOTOR HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 76,500 AND THE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326586April 20, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAVE A 2006 SATURN ION ON WITH 43,000 MILES (A WELL-MAINTAINED VEHICLE AT THAT). THE PROBLEM (A COMMON ONE FROM EVERYTHING I'VE READ/HEARD): RECENTLY, I WAS UNABLE TO SHUT MY VEHICLE OFF; THAT'S CORRECT... I COULD NOT TURN MY CAR OFF. THE KEY WAS LOCKED IN THE IGNITION WITH THE VEHICLE RUNNING. AFTER SEVERAL HOURS, MY HUSBAND AND I WERE ABLE TO DETERMINE THE BEST COURSE OF ACTION (GET IT TO A DEALER, DISCONNECT THE FUEL PUMP FUSE AND BATTERY, AND SPEND $451 TO HAVE THE IGNITION CYLINDER COMPLETELY REPLACED; THE MECHANIC SAID IT WAS DEFECTIVE). NOT BEING ABLE TO SHUT OFF A VEHICLE IS A MAJOR SAFETY CONCERN (FOR SO MANY REASONS); YOU CAN'T SIMPLY LEAVE A VEHICLE RUNNING, AND YOU CERTAINLY CAN'T LEAVE A RUNNING VEHICLE UNATTENDED (ALTHOUGH SOME PEOPLE PROBABLY HAVE...HOW DANGEROUS IS THAT?). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326602April 20, 2010
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL FOLLOWED BY A LOSS OF POWER STEERING. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE POWER STEERING RESUMED NORMAL OPERATION AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY AND THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326378April 19, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*-THE CONTACT OWNS A 2006 SATURN ION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 10 TO 50 MPH THE POWER STEERING FAILED. THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF, AND THEN RESTARTED. THE VEHICLE RESUMED NORMAL. THE FAILURE OCCURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE ELECTRONIC POWER STEERING UNIT WAS A COMMON PROBLEM AND NEEDED TO BE REPLACED. THERE WAS NOT A SERVICE WARRANTY RELATED TO THE FAILURE OR RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED DUE TO THE SERVICE COST. THE FAILURE AND CURRENT MILEAGES WERE 33,927.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326443April 19, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 65 MILES PER HOUR THE POWER STEERING FAILED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THEY WILL SEND THE PART TO THE CONTACT TO REPAIR THE VEHICLE. THE CURRENT MILES WERE 84000. THE FAILURE MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326450April 19, 2010
STEERING
TL*-THE CONTACT OWNS A 2006 SATURN ION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH A LOSS OF POWER STEERING OCCURRED AFTER FIVE MINUTES OF STARTING THE IGNITION. THE ENGINE WAS TURNED OFF AND RESTARTED, THE POWER STEERING FUNCTIONED NORMAL. THE MANUFACTURER WAS NOTIFIED WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326488April 19, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. A CHIMING NOISE WAS INSIDE OF THE VEHICLE PRIOR TO THE POWER STEERING WARNING LIGHT ILLUMINATING. THE DEALER WAS NOTIFIED AND STATED THAT THE FAILURE WAS IDENTICAL TO THE RECALL ON THE 2006 CHEVROLET COBALT FOR THE ELECTRIC POWER STEERING ASSIST SYSTEM. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 37,607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326502April 19, 2010
STEERING:COLUMN
TL*-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-55 MPH THE POWER STEERING LOCKED WITHOUT WARNING, CAUSING LIMITED CONTROL IN THE STEERING OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE RESTARTED, THE POWER STEERING FUNCTIONED NORMAL FOR A FEW MOMENTS AND FAILURE CONTINUED TO OCCUR. THE DEALER WAS NOTIFIED AND STATED THAT THE STEERING COLUMN WOULD BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326184April 18, 2010
STEERING
OWN A 2006 SATURN ION , THE POWER STEERING QUITS WORKING AND A WARNING MESSAGE APPEARS WHERE THE ODOMETER IS MESSAGE IS CK PWR STEER. CAR IS BASED IN LAS VEGAS WARMER TEMPS CAUSE IT TO OCCUR MORE OFTEN. I AM A FEMALE OF MEDIUM BUILD AND THE STEERING WHEEL IS VERY HARD TO TURN. WHEN THE CAR IS TURNED OFF AND THEN RESTARTED IT SEAMS TO RESET AND OPERATE OK. THE CAR HAS NOT BEEN REPAIRED YET WAS TOLD THAT IT NEEDS A COMPLETE STEERING COLUMN . I DID HEAR OF A RECALL ON OTHER GM VEHICLES WITH THE SAME CONCERN. IF THERE IS A RECALL ON THOSE CARS WHY NOT THIS MODEL AND YEAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326206April 18, 2010
STEERING
I WAS TAKING COMING OFF A RAMP AT 40 MPH WHEN THE ELECTRIC POWER STEERING FAILED. THIS HAPPENS FREQUENTLY WHILE THE CAR IS IN MOTION. DEALER SAYS THE MODULE IS BEGINNING TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326133April 17, 2010
STEERING
WHILE DRIVING MY 2007 SATURN ION ON THE FREEWAY WITH MY TWO GRANDCHILDREN, THE POWER STEERING WENT OUT, THE STEERING WHEEL WENT TIGHT AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO GET OUT OF TRAFFIC. I PULLED OVER AND TURNED THE CAR OFF, WAITED A FEW MINUTES AND TURN THE CAR BACK ON. THE POWER STEERING WAS RESET AND I WAS ABLE TO DRIVE THE CAR AGAIN. WITHIN MINUTES THE POWER STEERING WENT OUT AGAIN, I PULLED OVER, TURNED OFF THE CAR, STARTED THE CAR AND WAS ABLE TO DRIVE THE CAR HOME. I AM AFRAID TO DRIVE THE CAR IN FEAR THAT THE POWER STEERING WILL GO OUT AGAIN AND LOCK UP. THIS IS A VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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