Saturn Ion Complaints

4,344 consumer complaints on file.

#10343176July 14, 2010
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT 10 MPH, THE POWER STEERING LIGHT ILLUMINATED AS THE STEERING WHEEL LOCKED AND BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,103 AND THE CURRENT MILEAGE WAS 101,216.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343271July 14, 2010
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE VEHICLE HAS NO POWER STEERING ASSIST CAPABILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT BELIEVED THE FAILURE TO BE A MAJOR SAFETY ISSUE AND THAT THE MANUFACTURER SHOULD TAKE THE LIABILITY FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343340July 14, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 35 MPH, THE POWER STEERING LOCKED AND BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT THEN DEPRESSED THE BRAKES AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR FACILITY. THE DEALER ADVISED THERE WERE NO REPORTED FAILURES OF POWER STEERING LOSS IN HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342985July 13, 2010
STEERING
I HAVE A 2004 SATURN ION LEVEL 2. MY VEHICLE'S 'CHECK ENGINE' LIGHT APPEARS QUITE FREQUENTLY. I BROUGHT IT TO A DEALERSHIP TO BE CHECK OUT OVER A YEAR AGO. I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. FOR A YEAR, I HAVE BEEN DRIVING WITH A 'CHECK ENGINE' LIGHT RANDOMLY LIGHTING UP. LAST NIGHT, MIDWAY AROUND A BEND, MY VEHICLE'S ELECTRIC POWER STEERING WENT OUT, AND STRAIGHTENED MY WHEEL- PUTTING ME INTO ONCOMING TRAFFIC. I COULD HAVE DIED AND KILLED ANOTHER DRIVER. THIS MORNING, AFTER CALLING AROUND TO DEALERSHIPS AND MECHANICS AND DOING MY OWN RESEARCH, I HAVE FOUND OUT THAT MY VEHICLE'S MAKE AND MODEL IS UNDER EVALUATION FOR A RECALL CONCERNING THE POWER STEERING. THIS "EVALUATION" WAS ONLY RECENTLY STARTED THIS PAST YEAR. THERE HAVE BEEN NO PUBLIC WARNINGS AND GM IS REFUSING TO ACKNOWLEDGE THE PROBLEM EVEN AFTER THE DIAGNOSTIC TESTS HAVE BEEN PERFORMED. MANY DRIVERS ARE DRIVING WITHOUT THE PROBLEM BEING FIXED BECAUSE OF THE PRICE TAG OF THE REPAIR AND THE STATE OF THE ECONOMY. WHAT IS IT GOING TO TAKE FOR A RECALL REGARDING SATURN IONS?! THE DEATH OF A SATURN DRIVER? THIS IS BECOMING ABSURD AND I BELIEVE WORSE THAN THE TOYOTA ORDEAL. THEY ARE SWEEPING THE ISSUE UNDER A RUG, ALONG WITH OUR MONEY AND MOST IMPORTANTLY, THE SAFETY OF SATURN DRIVERS' LIVES. I HAVE BEEN CONVERSING WITH OTHER SATURN DRIVERS WHO HAVE HAD THE SAME PROBLEMS, WE ARE FURIOUS AND PARANOID THAT AT ANY POINT IN TIME WE MAY DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343040July 13, 2010
STEERING
WHILE DRIVING I HEARD A BELL GO OFF IN THE DASH AND THEN LOST CONTROL OF MY STEERING WHEEL AND ALMOST CRASHED BECAUSE I COULD NOT TURN THE WHEEL. I COASTED OVER TO THE SIDE OF THE ROAD, WHERE I NOTICED A LIGHT WHICH WAS ON "POWER STEERING". SO I ATTEMPTED TO GET BACK ON THE ROAD TO DRIVE THE REST OF THE WAY HOME. CAR IS NOT DRIVABLE IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343031July 13, 2010
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE ROOF OF THE VEHICLE EXHIBITED A SEVERE LEAK FROM THE DATE OF PURCHASE. THE DEALER REPLACED THE CEILING ON ONE OCCASION YET THE FAILURE RECURRED. WATER WOULD ENTER THE VEHICLE RAPIDLY DURING HEAVY RAINS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 545 AND THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343050July 13, 2010
STEERING
I HAVE A 2004 SATURN ION (RED LINE). IN JULY OF LAST YEAR, MY POWER STEERING WENT OUT WHILE DRIVING. YOU HAVE TO TURN THE CAR OFF AND RESTART IT IN ORDER TO RESET THE POWER STEERING. THE PROBLEM OCCURRED TWICE THAT MONTH AND DID NOT HAPPEN AGAIN UNTIL JUNE OF THIS YEAR. IT HAS HAPPENED 5 TIMES SINCE. I HAVE NOTICED THAT THE PROBLEM USUALLY OCCURS WHEN THE WEATHER IS HOT (OVER 90 DEGREES). OTHER THAN THAT, THERE IS NO SET CIRCUMSTANCE. IT CAN JUST GO OUT AT ANY TIME. I CONTACTED SATURN AND THEY SAID THERE WAS A PROBLEM WITH SOME PART OF THE STEERING COLUMN THAT WAS CAUSING THE PROBLEM, BUT THE WAY THE CAR IS MADE, THEY JUST CAN'T REPLACE THE PART, BUT THE ENTIRE STEERING COLUMN HAS TO BE REPLACED. THIS WOULD COST BETWEEN 700.00 AND 800.00 BEFORE LABOR. I HAVE BEEN RESEARCHING THIS ON THE INTERNET AND HAVE FOUND DOZENS OF OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY PROBLEM ON SATURNS PART AND THE STEERING COLUMN NEEDS TO BE RECALLED. I UNDERSTAND YOU HAVE HAD SIMILAR COMPLAINTS ABOUT THIS PROBLEM. I HOPE YOU TAKE THESE COMPLAINTS INTO CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343064July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT 70 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED TO THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER TO HAVE A DIAGNOSTIC TEST AND ALSO HAVE A DISTRICT SPECIALIST LOOK AT THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER AT THIS TIME. THE CONTACT STATED THE VEHICLE WILL CAUSE SOMEONE'S DEATH. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342925July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHEN TRAVELING AT ANY SPEED, THE POWER STEERING WOULD FAIL CAUSING THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342953July 13, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE KEY WOULD INTERMITTENTLY FAIL TO RELEASE FROM THE IGNITION. ON ONE OCCASION, SHE WAS UNABLE TO SHUT OFF THE VEHICLE DUE TO THE KEY BEING RESISTANT TO MOVEMENT. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 09/09/10. *LJ THE IGNITION CYLINDER WAS REPLACED. UPDATED 09/14/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342963July 13, 2010
STEERING
POWER STEERING LIGHT FLASHES ON DASH COMPUTER DISPLAY RANDOMLY, MORE OFTEN WHEN THE CAR'S BEEN DRIVEN A LOT AND POWER STEERING IS LOST COMPLETELY. YOU CAN TURN CAR OFF AND RESTART AND ITS FINE. SOMETIMES DOES IT ONCE IN A DAY, SOMETIMES 15 TIMES. IF CAR IS IN PROCESS OF MAKING A TURN OR AVOIDING SOMETHING IN ROAD, THIS COULD CAUSE A SEVERE CRASH AND BODILY HARM, IF NOT DEATH. YOU HAVE TO STOP CAR AND TURN OFF TO CLEAR THIS. TOOK CAR TO NAPA AND DISCOUNT AND NO CODES WOULD READ. CHECKED FUSE, IT WAS FINE. GM HAS ISSUED RECALLS ON 2 OF THEIR CARS FOR THIS SAME ISSUE WHERE THE SAME PARTS ARE USED BUT NOT SATURN. THIS IS A SAFETY ISSUE. I REFUSE TO FORK OUT MY MONEY ON A CAR THAT ISN'T BEING MADE ANYMORE BECAUSE GM WON'T ADDRESS THERE IS AN ISSUE. THERE ARE 95 OTHER COMPLAINTS SIMILAR TO MINE..........DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342975July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME VERY STIFF AND THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THIS FAILURE RECURRED INTERMITTENTLY WHILE TRAVELING AT ANY SPEED. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342566July 12, 2010
STEERING
VIN # [XXX] 2007 SATURN ION HAS A POWER STEERING PROBLEM. THE POWER STEERING MOTOR IS A DEFECTIVE PART AND GM IS AWARE OF THE PROBLEM IN THESE VEHICLES AND THEY AREN'T DOING ANYTHING ABOUT THIS. I HAVEN'T HAD A CRASH OR ANYTHING LIKE THAT YET BUT THE POWERSTEERING JUST GOES OUT WHEN U ARE DRIVING MAKING IT HARD TO TURN OR STEER. MY NAME IS [XXX] MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342634July 12, 2010
STEERING, ELECTRICAL SYSTEM
CAR WILL NOT SHUT OFF, AFTER CONTACTING DEALER WAS ADVISED TO DISCONNECT THE WIRING HARNESS FROM THE BATTERY. WHEEL SPORADICALLY LOCKS UP WHILE DRIVING WHICH CAN CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE. NO WARNING LIGHTS COME ON AT ALL. PREVIOUSLY HAD THIS SAME ISSUE WITH POWER STEERING IN DECEMBER WHICH WENT OUT AND ALMOST CAUSED AN ACCIDENT. GM HAS RECALLED SEVERAL VEHICLES FOR THIS SAME SAFETY HAZARD HOWEVER DID NOT INCLUDE SATURNS IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342700July 12, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A WARNING CHIME AND NOTICED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. WITHIN SECONDS, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO STEER. THE CONTACT WAS ABLE TO MAKE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 31,110 AND THE CURRENT MILEAGE WAS 31,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342751July 12, 2010
STEERING
I WAS DRIVING HOME FROM SCHOOL IN MY 2006 SATURN ION WHEN THE POWER STEERING WENT OUT. I HAVE A LOT OF CURVES ON MY WAY HOME AND TAKE A U TURN TO GET HOME. IT TOOK A LOT OF STRENGTH TO DO BUT I MANAGED TO GET HOME. WHEN I WAS HOME I ASKED A FRIEND TO GO OUT AND TAKE A LOOK AT THE CAR. THEY FIGURED THAT IT JUST NEEDED SOME POWER STEERING FLUID. WHEN WE WENT OUT AND LOOKED UNDER THE HOOD OF THE CAR WE COULDN'T FIND ANY PLACE TO PUT IN SOME POWER STEERING FLUID. THEN HE TURNED ON THE CAR AND THE DASH BOARD DIDN'T SAY THAT THERE WAS ANY PROBLEM WITH THE POWER STEERING. WE WENT ON LINE TO FIND OUT THAT THERE IS NO PLACE TO PUT IN POWER STEERING FLUID. IT IS CONTROLLED BY A MOTOR IN THE STEERING COLUMN. THIS WAS UPSETTING TO LEARN BECAUSE I HAVE ALREADY HAD PROBLEMS WITH THE STEERING COLUMN BEFORE WHEN MY KEY WAS STUCK IN THE IGNITION AND MY CAR WOULDN'T TURN OFF. I'M PRETTY SURE THAT THEY HAD TO REPLACE THE STEERING COLUMN THEN, BUT THAT WAS UNDER A RECALL. NOW MY POWER STEERING GOES OUT ABOUT EVERY DAY TO EVERY OTHER DAY. I HAVE TO STOP AND TURN MY CAR OFF AND THEN START IT UP AGAIN SO THAT I CAN HAVE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342416July 10, 2010
STEERING
I WAS DRIVING MY SATURN ION WHEN ALL OF A SUDDEN THE "POWER STEERING" LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP. I MANAGED TO PULL OVER TO A SAFE PLACE, TURNED OFF THE CAR, TURNED IT BACK ON AND THE PROBLEM WENT AWAY FOR 20 SECONDS. I HAD TO DRIVE REALLY SLOW AND BARELY MADE IT HOME. MY CAR IS ONLY AT 62,000 MILES. THIS SHOULD NOT BE HAPPENING. NOTHING WAS DONE TO CORRECT THE FAILURE. GM DOESN'T RECOGNIZE THIS AS A PROBLEM. THEY TOLD ME THAT I WOULD BE NOTIFIED IN CASE OF A RECALL. I HAVE READ THIS WILL COST ME $1000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342462July 10, 2010
STEERING
DEAR SIR/MADAM, THIS COMPLAINT IS ACTUALLY NOT ABOUT A REPAIR PER SE, BUT ABOUT THE WAY SATURN HANDLED MY CASE. - THE FAULT: POWER STEERING ASSIST MOTOR BROKE IN MID-DRIVE, LEAVING THE CAR ALMOST MANEUVERABLE - I CALLED SATURN'S CUSTOMER SERVICE TO ENQUIRE WHAT TO DO - SATURN TOLD ME THAT THEY ARE AWARE OF THIS ISSUE AND ACTUALLY HAVE A RECALL FOR THE SAME POWER STEERING ASSIST MOTOR FOR SEVERAL OTHER GM MODELS. - SATURN EXPLICITLY SAID OVER THE PHONE 'WE WILL TAKE CARE OF IT', AND THAT THEY WOULD PICK UP MOST OR ALL OF THE CHARGE - SATURN TOLD ME TO GET THE ISSUE REPAIRED AT STEWART AUTOMOTIVE GROUP IN COLMA, CA, WHICH I DID - THE REPAIR WAS $750 FOR A CAR THAT IS WORTH LESS THAN $5000! - A WEEK LATER SATURN CALLED AGAIN AND SAID THAT THEY WOULD NOT COVER THE REPAIR COST ANYMORE. - THEY REFUSED TO COMMENT ON THE PROMISE MADE BY SATURN THE WEEK BEFORE - I CALLED SEVERAL TIMES AND TRIED TO GET THEM TO PICK UP SOME OF THE CHARGE BECAUSE THIS IS LIKELY TO BE A MANUFACTURING DEFECT, BUT WAS UNSUCCESSFUL. - I AM NOW STUCK WITH THE CHARGE. THE CAR WORKS NOW, BUT I AM STILL HOPING FOR A RECALL. - I SPECIFICALLY WANT TO POINT OUT THAT STEWART AUTOMOTIVE SEEMED VERY ANNOYED ABOUT THE CHANGE OF MIND BY SATURN, BUT SAID THAT THEY CANNOT DO ANYTHING ABOUT THIS, THEY ARE ONLY AN AUTHORIZED SERVICE/DEALER. SO THIS COMPLAINT IS ABOUT SATURN, NOT STEWART AUTOMOTIVE. PLEASE GET SATURN TO DO A RECALL ON THE SATURN ION-1 (MINE IS A 2005 MODEL). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342165July 9, 2010
STEERING
THE POWER STEERING ON MY 2004 SATURN ION WENT OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342357July 9, 2010
STEERING
POWER STEERING JUST STARTED TO GO OUT ON MY SATURN ION 04. THIS PROBLEM STARTED ABOUT 2MOS AGO, APRIL, 2010. IT APPEARS AFTER THE CAR HAS BEEN RUNNING FOR A WHILE. WHEN TURNED OFF AND RESTARTED, POWER STEERING WORKS, BUT THEN MAY GO OUT AFTER DRIVING A WHILE MORE. WHEN CAR WAS FIRST BOUGHT, WITHIN 24 HRS WE HAD AN IGNITION PROBLEM THAT THE DEALERSHIP ENDED UP FIXING FREE OF CHARGE. VERY DISTURBED THAT THE COBALT WAS RECALLED FOR THIS PROBLEM AND NOT THE SATURN. MAKES NO SENSE SINCE THE POWER STEERING IS THE SAME IN BOTH VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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