Saturn Ion Complaints

4,344 consumer complaints on file.

#10360528October 14, 2010
STEERING
WHEN I DRIVE MY 2006 SATURN ION MY POWER STEERING OUT OF NO WHERE TURNS OFF. WHEN I TURN MY CAR OFF AND BACK ON MY POW STEERING WORKS BUT THEN AFTER DRIVING FOR A LITTLE LONGER IT WILL TURN OFF AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360567October 14, 2010
ELECTRICAL SYSTEM
WHEN I PROCEEDED TO TURN MY KEY TO TURN OFF MY CAR, MY CAR WOULD NOT TURN OFF. MY KEY WOULD ONLY TURN HALF OF THE WAY BUT WOULD GET STUCK IN THE IGNITION AND MY CAR WOULD NOT TURN OFF. I THEN TURNED MY CAR BACK ON AND THEN TRIED TO TURN OFF MY CAR AGAIN. IT FINALLY WORKED AFTER JIGGLING MY KEY. SOMETIMES MY CAR WOULD TURN OFF FINE BUT MOST OF THE TIME, IT WOULD NOT. I BECAME FRIGHTENED AND VERY UNCOMFORTABLE WITH DRIVING MY CAR BECAUSE THE PROBLEM CONTINUED TO GET WORSE. I THEN DID RESEARCH ON THE INTERNET AND FOUND OUT SEVERAL OTHER SATURN ION OWNER ARE HAVING THE SAME PROBLEMS. SOME SATURN ION OWNERS EVEN HAVE NOT BE ABLE TO TURN THEIR CAR OFF AT ALL AND HAD TO LEAVE THERE CAR RUNNING UNTIL THE GAS RAN OUT. I DID NOT WANT THIS TO HAPPEN TO ME, SO I DECIDED TO TAKE MY CAR IN TO GET IT FIXED. THEY SAID THE PROBLEM WAS THE IGNITION LOCK CYLINDER AND THAT I WAS GOING TO HAVE TO GET IT REPLACED. I WAS VERY UPSET THAT THIS IS SATURN IONS FAULT AND I HAVE TO PAY FOR THEIR NEGLIGENCE. MY IGNITION LOCK CYLINDER WAS REPLACED WITH A BRAND NEW ONE FROM SATURN. NOT EVEN A DAY LATER THE SAME PROBLEMS STARTED ONCE AGAIN. MY CAR STILL TURNS OFF WITH A LITTLE JIGGLING OF THE KEY BUT I KNOW IT WILL NOT LAST. THIS IS NOT SAFE! I DO NOT FEEL I SHOULD HAVE TO PAY FOR SATURN'S CARELESSNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360288October 13, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. PRIOR TO ACCELERATING FROM A STOP THE POWER STEERING SERVICE LIGHT ILLUMINATED ON THE DASHBOARD BEFORE TO THE STEERING WHEEL BECOMING VERY STIFF. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE FAILURE HAS SINCE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360052October 12, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THERE WAS A FUEL LEAK FROM THE FUEL PUMP AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) AND WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER AND VERIFIED THE INFORMATION THE DEALER STATED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360151October 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED AN ODOR OF GASOLINE; HE ALSO NOTICED THAT THE VEHICLE HAD TROUBLE STARTING AT TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE FUEL LINE AND FUEL PUMP WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360164October 12, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME STIFF. THE CONTACT PULLED OVER AND TURNED THE VEHICLE OFF. UPON RESTART, THE POWER STEERING WAS FUNCTIONAL. THE VEHICLE HAD NOT BEEN EXAMINED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY AND WAS BECOMING PROGRESSIVELY WORSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360186October 12, 2010
STEERING
1. DRIVING NORMALLY ON SURFACE STREETS 2. POWER STEERING FAILED; VERY DIFFICULT TO STEER. TURNING CAR OFF AND THEN BACK ON MADE POWER STEERING WORK FOR A FEW MINUTES, BUT FAILED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359924October 10, 2010
ELECTRICAL SYSTEM
CAN'T REMOVE KEY FROM SWITCH SATURN ION 04 CAR WILL NOT TURN OFF NOR CAN YOU REMOVE THE KEY HAD TO PULL THE FUSE UNDER THE HOOD AND DISCONNECT THE BATTERY IN ORDER TO SHUT CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359769October 8, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 SATURN ION. CONSUMER STATES VEHICLE IS LEAKING GAS FROM THE FUEL PUMP *TGW THE CONSUMER WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359628October 8, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) IN MAY 2010. THE CONTACT BEGAN TO NOTICE AN UNUSUAL GASOLINE FUEL ODOR FOLLOWING REPAIRS AND NOTICED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE EPOXY, PLACED AROUND THE FUEL FILLER NECK INSTALLED DURING THE RECALL REPAIR, WAS FRACTURING AND CAUSING THE LEAK. IN ADDITION, THE FUEL TANK WOULD ALSO NEED REPLACING. THE DEALER OFFERED TO TAKE 10 PERCENT OFF OF THE TOTAL REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT HIS CASE WOULD BE ESCALATED TO THE DISTRICT MANAGER AND THEY WOULD CONTACT HIM. THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,700 . UPDATED 01/13/11*LJ THE CONSUMER STATED HE PERFORMED THE REPAIR ON THE FUEL TANK THAT WAS PARTIALLY EFFECTIVE. THE CONSUMER STATED HE WAS NOT ABLE TO AFFORD THE $800 REPAIR. THE CHECK ENGINE LIGHT IS STILL ON. THE VEHICLE HAS A SMALL EVAPORATIVE EMISSIONS CONTROL LEAK. UPDATED 01/25/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359413October 6, 2010
STEERING
TL-THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 65 MPH THE STEERING WHEEL BECAME VERY STIFF AND A POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. SHE REPLACED THE POWER STEERING FUSE HERSELF BUT THE FAILURE CONTINUES TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 88,790. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359199October 5, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
NHTSA CAMPAIGN ID NUMBER: 09V419000. FUEL LEAKAGE. I HAD THE SAME EXACT PROBLEM WITH MY 2006 SATURN ION BUT YET IT IS NOT COVERED UNDER THE RECALL DUE TO IT BEING REGISTERED IN COLORADO. I HAD TO REPLACE THE PART MYSELF AT $400. I SAVED THE ORIGINAL FUEL PUMP JUST IN CASE YOU DECIDE TO ADD COLORADO TO THE RECALL LIST FOR THIS. WHY WOULD THE SAME EXACT PROBLEM THAT IS LISTED IN THE RECALL NOT BE COVERED DUE TO A DIFFERENT STATE. I THINK THIS IS UNFAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359349October 5, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF THE KEY WOULD NOT RELEASE OUT OF THE IGNITION AND IT WOULD NOT TURN TO THE OFF POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 59000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359352October 5, 2010
ELECTRICAL SYSTEM
MY SATURN 2007 ION WILL NOT SHUT OFF & I CANNOT GET THE KEY TO RELEASE OUT OF THE IGNITION. I HAD TO PULL THE IGNITION FUSE & DISCONNECT THE BATTERY. I CALLED SATURN WHO DENIED THE PROBLEMS WITH THE IGNITION SYSTEMS. I WENT ONTO CONSUMER AFFAIRS.COM, ENTERED CONSUMER COMPLAINTS ABOUT SATURN ION IGNITION LOCK & PULLED UP 50 PAGES OF DOCUMENTED PROBLEMS CONCERNING THE PASSLOCK SYSTEM. WHY HAS THERE NOT BEEN A RECALL ON THIS MATTER? NOT 50 INCIDENTS, 100'S OF INCIDENTS. MY CAR WENT OUT OF WARRANTY 1 MONTH AGO. IT IS ESTIMATED AT OVER $500.00 TO REPAIR WITH NO GUARANTEE IT WILL NOT OCCUR AGAIN! PLEASE HELP US & CHECK OUT THIS PROBLEM. I READ THAT GM ISSUED A SERVICE BULLETIN 04-08-45-005D CONCERNING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359357October 5, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE TRAVELING 15 MPH THE CONTACT NOTICED THAT THE POWER STEERING LIGHT APPEARED ON THE DASHBOARD, SECONDS LATER THE VEHICLE LOST ALL POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 81000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359132October 4, 2010
STEERING
POWER STEERING GOES OFF ON IT'S OWN WHILE DRIVING MY 2007 SATURN ION. USE TO OCCUR FEW TIMES A WEEK NOW HAPPENS ALMOST EVERYTIME WHILE DRIVING. WHEN THE CAR IS TURNED OFF THAN TURNED BACK ON THE POWER STEERING RETURNS TO NORMAL FOR A FEW MILES TILL IT GOES OFF AGAIN. THOUGHT I HAD SEEN A RECALL ON SEARCHING ONLINE BUT WHEN I CALLED GM DEALERSHIP (SATURN'S OUT OF BUSINESS) THEY CLAIMED THERE HAS NEVER BEEN A RECALL ON SATURN ION 2007 FOR POWER STEERING. HAVE SEEN ONLINE OTHER CUSTOMERS WITH SAME PROBLEM AND CONSIDERING CAR ONLY 3YRS OLD AND ONLY 47,000 MILES AND THAT IT GOES AWAY WHEN CAR TURNED OFF AND BACK ON THAT IT MIGHT BE SOME KIND OF COMPUTER ERROR OR SOMETHING. EVERY DIFFICULT TO STEER WHEN IT DOES GO OFF AND DEALERSHIP WANTS $125 FOR DIAGNOSTIC & UP TO $600 TO CORRECT ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358839October 2, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
WE HAVE A SATURN ION 2006 WHICH IS NOW EXPERIENCING IGNITION ISSUES. FIRST THE CAR WOULD NOT STOP RUNNING (HAZARD!) IN MY DRIVEWAY. THIS WAS DUE TO THE KEY BEING STUCK IN THE ON POSITION IN THE IGNITION! WE HAD TO ALLOW IT TO RUN OUT OF GAS PRIOR TO FINDING THE EMERGENCY KEY RELEASE THAT SATURN HAS NOTED. NOW THE CAR WILL NOT EVEN START AND WHEN I CALLED THE CUSTOMER SERVICE LINE, THE RESPONSE WAS HARDLY COMFORTING. LOOKING ONLINE IT APPEARS THAT THERE ARE NUMEROUS COMPLAINTS LOGGING THIS ISSUE. IT APPEARS THAT THERE ARE QUITE A FEW PEOPLE THAT WOULD LIKE TO PURSUE A CLASS ACTION LAWSUIT AGAINST SATURN/GM AS THERE HAVE BEEN ABSOLUTELY NO INVESTIGATIONS, RECALLS, OR EVEN AN ACKNOWLEDGEMENT OF SAID ISSUE. THIS IS THE FIRST TIME THE IGNITION HAS CAUSED US ISSUES, BUT LOOKING AT THE ONLINE COMPLAINTS, IT WON'T BE THE LAST. WHEN WILL IT BE INVESTIGATED? WILL IT BE INVESTIGATED AFTER AN ACCIDENT HAPPENS PERHAPS WITH MY 2 CHILDREN IN THE CAR? WILL IT BE CLASSIFIED AS AN URGENT ISSUE THEN? SEE HOW MANY PEOPLE HAVE HAD THE ISSUE BELOW VIA THE LINK EMBEDDED. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN.HTM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358732October 1, 2010
STEERING
MY 2007 SATURN ION'S POWER STEERING HAS BEGUN TO SHUT ITSELF OFF AT RANDOM TIMES WHILE DRIVING AND IT CAN BE VERY DANGEROUS SINCE THE FEW TIMES IT HAS I HAVE EITHER BEEN ON THE INTERSTATE OR DRIVING ON WINDING ROADS WITHOUT THE ABILITY TO EASILY TURN. ALSO, THE KEY LOCKS UP IN THE IGNITION AND I HAVE TO TURN IT ON, MOVE THE VEHICLE AND TURN IT OFF AGAIN FOR IT TO ALLOW ME TO FULLY TURN OFF AND PULL OUT THE KEY. ALSO THE WHEEL BEARING HAVE BEGUN TO MAKE A LOUD SQUEAKING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358418September 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING LIGHT FLASHED ON THE INSTRUMENT PANEL FOLLOWED BY A POWER STEERING MALFUNCTION WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A LETTER REGARDING A SPECIAL WARRANTY COVERAGE UP TO 100,000 MILES FOR THE POWER STEERING BUT THE VEHICLE'S MILEAGE WAS OVER 100,000. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358499September 30, 2010
ELECTRICAL SYSTEM:IGNITION
2007 SATURN ION 2 DOES NOT ALLOW KEY TO PULLED OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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