Saturn Ion Complaints

4,344 consumer complaints on file.

#10395637April 12, 2011
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 SATURN ION II. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AND THE PASSLOCK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE ENGINE RESTARTED AFTER WAITING TWENTY MINUTES. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT THE FUSE BOX WAS LOOSE. THE TECHNICIAN TIGHTENED THE BOLTS THAT SECURED THE FUSE BOX. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE DEALER RECOMMENDED THAT THE IGNITION SWITCH BE REPLACED TO RESOLVE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395436April 11, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. IN ADDITION, THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THE WHEEL WOULD BECOME STIFF AND DIFFICULT TO MANEUVER. THE WAS AN OPEN INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: RQ10004 (STEERING:ELECTRIC POWER ASSIST SYSTEM). THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395295April 8, 2011
VISIBILITY
2003 SATURN ION WIPER FAILURE: THE WIPER LINKAGE AKA WIPER TRANSMISSION BROKE WHILE DRIVING DOWN THE HIGHWAY AT 70MPH IN A RAIN STORM. THERE WAS NOT ANY ICE AND THE WIPERS WERE IN GOOD SHAPE. THE WIPER PROCEEDED TO GO OUTSIDE OF THE WINDSHIELD AND NOT RETURN TO THE OFF POSITION. VERY DANGEROUS AND OTHERS HAVE HAD THE SAME PROBLEM. AGAIN THERE WAS NOT ANY ICE INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394343April 5, 2011
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND WITHIN A 5 TO 10 MINUTE TIMEFRAME, THE POWER STEERING WOULD FAIL SPORADICALLY WITH AN ILLUMINATION OF THE POWER STEERING WARNING LIGHT AFTER THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394969April 5, 2011
STEERING
THE STEERING WHEEL GOT HARD TO TURN BACK AND FORTH. CAR GOT DOES THIS ONCE IN A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394204April 4, 2011
STEERING
POWER STEERING LIGHT COMES ON AND I HAVE NO POWER STEERING. THIS HAPPENS WHEN IDLING OR GOING DOWN THE ROAD. PLENTY OF FLUID AND TESTS FINE AT THE SHOP. THEY SUGGESTED IT MAY BE AN ELECTRICAL PROBLEM. I DO NOTICE IT HAPPENS WHEN I OPEN THE DOOR SOMETIMES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394207April 4, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE AND SUDDENLY THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE. ALSO, THERE WAS SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE SPARK PLUGS, IGNITION CONTROL MODULE AND COIL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394012April 2, 2011
ELECTRICAL SYSTEM
HAVING PROBLEMS WITH TURNING OFF CAR. ALOT OF THE TIME MY KEY WON'T BE ABLE TO TURN CAR OFF ALL THE WAY SO MY KEY GETS STUCK. I WILL HAVE TO WAIT MAYBE 10 MINUTES BEFORE I WILL HEAR A CLICK AND FINALLY TURN IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394008April 2, 2011
VEHICLE SPEED CONTROL
WHEN IT IS COLD I NOTICED THAT MY CAR WILL IDLE UP TO 4 AND WHEN I PUT IT IN DRIVE IT WILL GO REAL FAST EVEN WITH MY FOOT OFF THE GAS. WHEN I TRY TO BRAKE IT IS HARD TO STOP BECAUSE IT JUST WANTS TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394015April 2, 2011
STEERING
I HAVE A 2007 SATURN ION 2 WITH APPROXIMATELY 23000 MILES ON IT. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE STEERING GOT REAL HARD. THERE WAS A CHIME AND THE ODOMOTER READ "PWR STER". I CALLED SATURN AND THEY SAID TO TAKE IT TO BE DIAGNOSED AND THEY MAY HELP. DO MORE PEOPLE HAVE TO DIE BEFORE A RECALL IS ISSUED FOR THIS SAFETY ISSUE? ALL SATURN/GM IS DOING IS TRYING TO DODGE THEIR RESPONSIBILITIES. NO VEHICLE WITH THIS LOW OF MILAGE SHOUD BE HAVING THIS PROBLEM. SATURN NEED TO RECALL ALL VEHICLES WITH THIS STERING SYSTEM AND FIX IT OR THE NEXT TIME THERE COULD BE LAWSUITS FILED. I TURN OFF THE VEHICLE AND RESTART IT AND IT IS BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393969April 1, 2011
ELECTRICAL SYSTEM
2005 SATURN ION, MULTIPLE PROBLEMS, SUCH AS THE KEY GETTING STUCK IN THE IGNITION SWITCH, IN ORDER TO RELEASE THE KEY I NEED TO PUSH A BUTTON UNDERNEATH AND INSIDE THE STEERING COLUMN. ALSO, THE PASSLOCK SYSTEM IS DEFECTIVE, IT PREVENTS THE CAR FROM STARTING AND DRAINS THE BATTERY, I HAVE REPLACED THE BATTERY TWICE IN ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393826March 31, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START IMMEDIATELY AND IT TOOK APPROXIMATELY FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THERE WERE NO DIAGNOSTIC CODES DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 70,165. THE FAILURE MILEAGE WAS APPROXIMATELY 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393747March 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT DURING COLD WEATHER THE VEHICLE INTERMITTENTLY FAILED TO START. DURING THE FAILURE, THE ENGINE RPMS WOULD MOMENTARILY INCREASE AND THE SECURITY WARNING LIGHT WOULD ILLUMINATE. THE CONTACT STATED THAT THE SECURITY LIGHT INDICATED THAT THE VEHICLE DID NOT RECOGNIZE THE KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FAILURE MAY BE DUE TO A WIRING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392982March 26, 2011
ELECTRICAL SYSTEM
THE ISSUE IS IN CONNECTION WITH A 2003 SATURN ION. RECENTLY, WHILE DRIVING, THERE APPEARS TO BE A CLICK COMING FROM THE FRONT LEFT SIDE OF THE CAR, MOST LIKELY COMING FROM THE FUSE BOX. IMMEDIATELY FOLLOWING THE CLICK, THERE IS THREE DINGS FOLLOWED BY A MESSAGE ON THE DASH "PWR STR". AFTER THIS HAS OCCURRED, THE VEHICLE LOSES ITS POWER STEERING ABILITIES, CAUSING SIGNIFICANT MORE FORCE TO BE USED WHEN OPERATING THE VEHICLE. TYPICALLY THIS IS FINE WHEN ON A STRAIGHT ROAD BUT OFTEN THIS IS NOT THE CASE AS I DRIVE ON ROADS WITH SHARP CURVES LEADING TO THE RISK OF SIGNIFICANT DANGER IF I WAS TO LOSE POWER STEERING WHILE TAKING ONE OF THESE TURNS. IF THE CAR IS TURNED OFF WHILE IN MOTION AND THEN TURNED ON AGAIN THE POWER STEERING DOES BEGIN TO WORK AGAIN ALTHOUGH OFTEN THE EVENTS OCCUR AGAIN AND THE CAR LOSES POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392680March 23, 2011
STEERING
POWER STEERING WENT OUT WHILE DRIVING..LIGHT CAME ON..HAD TO PULL OVER..WAIT..THEN RESTARTED CAR THEN POWER STEERING WORKED..THEN 20 MINUTES LATER IT DID IT AGAIN..I HAD TO DO THE SAME THING ALL OVER AGAIN..EACH TIME MAKING IT VERY HARD TO STEER THIS CAR..ESPECIALLY WHILE DRIVING OVER 25MPH..WORST PART.. MY CHILDREN(13 & 10)WERE IN THE CAR WITH ME WHEN THIS HAPPENED..THIS CAR HAS ONLY A LITTLE OVER 64,000 MILES ON IT..I'VE SEEN WHERE THERE'S A LOT OF PEOPLE WITH THE SAME ISSUE BUT YET SATURN/GM HAVEN'T ISSUED A RECALL FOR THIS..WHY?? I'VE EVEN SEEN WHERE 14 PEOPLE HAVE DIED AS A RESULT OF THIS..THIS IS SCARY! EXACTLY HOW MANY NEEDS TO HAVE A WRECK BEFORE SOMETHING IS DONE ABOUT THIS???WHAT'S THE PRICE OF A HUMANS LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392354March 21, 2011
STEERING
POWER STEERING MESSAGE COMES ON AND CAR IS VERY HARD TO STEER. IF I STOP AND RESTART THE CAR THE POWER STEERING COMES BACK. AT FIRST THIS HAPPENED ONCE EVERY FEW WEEKS. NOW IT IS BECOMING A DAILY OCCURRENCE; EVEN MORE THAN ONCE PER DAY. IT APPEARS TO BE A COMMON PROBLEM FOR SATURN IONS. THE LOCAL DEALERSHIP THAT INHERITED SATURNS TOLD ME THEY HAVE NOT HEARD OF THIS PROBLEM. I HAVE NOT TAKEN THE CAR TO BE SERVICED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390566March 18, 2011
STEERING
I LOST MY POWER STEERING AND THE PWR STR WARNING LIGHT CAME ON WHILE DRIVING ON THE INTERSTATE. WHEN I SAFELY EXITED, I READ THE OWNER'S MANUAL AND IT SAID THIS REQUIRES IMMEDIATE SERVICE. I WENT DIRECTLY TO A FIRESTONE DEALER BUT THEY WERE NEAR CLOSING AND COULD NOT PUT IT ON DIAGNOSTICS AND ASKED ME TO RETURN IN THE MORNING. HOWEVER, WHEN THEY STARTED THE CAR, THE WARNING LIGHT WAS OFF AND THE POWER STEERING ABILITY RETURNED. I RESEARCHED THIS ONLINE AND IT SEEMS THIS IS THE SAME PROBLEM THAT PROMPTED GM TO RECALL OTHER GM VEHICLES IN MARCH 2010, BUT NOT THE SATURNS. WHILE THE PROBLEM MAY BE TEMPORARILY RESOLVED BY REPLACING 2 FUSES, THE ULTIMATE SOLUTION IS TO REPLACE THE STEERING COLUMN MOTOR WHICH IS A RATHER EXPENSIVE ITEM. I BELIEVE THE SATURNS SHOULD HAVE BEEN INCLUDED IN THAT RECALL GM ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390551March 17, 2011
STEERING
I OWN A SATURN ION 2004 AND I AM EXPERIENCING LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. GM RECALL SHOULD INCLUDE ALL SATURN IONS REGARDLESS OF MILEAGE, BECAUSE OF THE MAGNITUDE OF THIS ISSUE. THE SATURN IONS SHOULD NOT BE ALLOWED ON THE HIGHWAYS BECAUSE OF THIS SAFETY RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390483March 17, 2011
STEERING
I WILL BE DRIVING ON THE INTERSTATE (60 MPH OR MORE) AND THE POWER STEERING MESSAGE WILL COME ON THE DASHBOARD AND THE POWER STEERING WILL FAIL. IF YOU SWITCH OFF THE CAR IT WILL COME BACK ON. THIS HAPPENED ONCE OR TWICE 2 YEARS AGO BUT THIS WEEK (MARCH 14-MARCH 17 - SO FAR) IT HAS HAPPENED AT LEAST TWICE A DAY, EVERY DAY. LUCKILY SO FAR, I HAVE BEEN ABLE TO PULL OF THE ROAD AND RESTART THE CAR. I HOPE THAT I WILL NOT BE INVOLVED IN AN ACCIDENT AND WOULD NOT BE ABLE TO STEER THE VEHICLE. I HAVE CALLED SATURN (SERVICE REQ # [XXX]) BUT THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390325March 15, 2011
STEERING
2005 SATURN ION .88 K MILES.SUDDEN LOSS OF POWER STEERING. FUSES REPLACED. RESETS ITSELF WITH RESTART BUT RECURS FREQUENTLY. VERY HARD TO STEER AND DANGEROUS WHEN OCCURS UNEXPECTEDLY. GM CUSTOMER SERVICE CALLED BUT THEY DENY A GENERAL RECALL. NOT HELPFUL. THE VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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