Saturn Ion Complaints

4,344 consumer complaints on file.

#11097232May 22, 2018
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING OUT OF A PARKING SPACE AT A LOW SPEED, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN IN ANY DIRECTION. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO MANEUVER THE STEERING WHEEL NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (MARITIME CHEVROLET, 985 POST ROAD, FAIRFIELD, CT 06824) AND THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096740May 18, 2018
ELECTRICAL SYSTEM
THE IGNITION SWITCH IS NOT WORKING PROPERLY. SOMETIMES, WHEN VEHICLE IS PARKED AND AN ATTEMPT MAKE TO TURN IGNITION TO OFF POSITION, IT WON'T GO. IT SEEMED TO TAKE 10 - 60 SECONDS FOR IT TO RESET AND THEN KEY COULD BE REMOVED. THE LATEST INCIDENT OCCURRED ON 5/12-13/2018. THE VEHICLE WAS PARKED, TRANSMITION IN PARK POSITION, AND AN ATTEMPT MADE TO TURN IGNITION TO THE OFF POSITION. THE KEY COULD NOT BE MOVED. IT DID NOT RESET ITSELF. KEY WAS STUCK IN THE IGNITION, COULD BE TURNED SLIGHTLY TO THE RIGHT, VEHICLE COULD NOT BE RESTARTED. THEN ALL POWER WAS LOST, AS THOUGH THE BATTERY WAS DEAD. THE VEHICLE COULD NOT BE LOCKED OF UNLOCKED WITH THE KEY FOR, HAD TO USE A SECOND KEY TO LOCK AND UNLOCK THE VEHICLE. THIS VEHICLE WAS RECALLED FOR IGNITION SWITCH PROBLEMS IN 2015 AND WAS REPAIRED. THE SAME PROBLEM IS OCCURRING AGAIN. GM TELLS ME THE NEW REPAIR IS NOT GOING TO BE COVERED BY THEM. THE REASON, I'M TOLD, IS BECAUSE THE VEHICLE HAD TO CHECKED INTO THE DEALERSHIP NO LATER THAN 5/17/18. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON THAT DATE. DUE TO SEVERE STORMS IN THE AREA THE TOW TRUCK DRIVER ARRIVED AT THE DEALERS SHIP A FEW MINUTES AFTER THE SERVICE DEPARTMENT CLOSED AND DEPOSITED THE KEY IN THE LOCK BOX. A REP FROM GM WAS SUPPOSED TO HAVE CALLED THE DEALERSHIP ON 5/17/18 BETWEEN 5:45 AND 6:00 TO ALERT THEM THE VEHICLE WAS ON THE WAS AND MIGHT BE A FEW MINUTES LATE AND TO PLEASE ACCEPT THE VEHICLE AND GET IT CHECKED IN. I AM ADVISED BY THE DEALERSHIP THEY RECEIVED NO SUCH CALL. THIS IS GOING TO BE AN EXPENSIVE REPAIR, I DID EVERYTHING THE GM REP ASKED OF ME, I AM 70 YEARS OLD AND HAVE A VERY LIMITED INCOME. I CAN'T BE THE ONLY PERSON THIS HAS HAPPENED TO. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093262May 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM
FUEL LINE TO THROTTLE BODY LEAKED FUEL DUE TO STRESS CRACKS. PART THAT FAILED IS " NO LONGER AVAILABLE" ACCORDING TO GM PARTS SALES. .MECHANIC WELDED CRACKED PIPE AND SAID EH HAS FIXED QUITE A FEW OF THESE. I HAVE RECEIPT FROM REPAIR SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092158May 7, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE LEAK. I OWN A 2003 SATURN ION 3, WITH 120,481 MILES ON IT. THE CAR WAS GARAGE KEPT TILL THE PAST 6 MONTHS. WHEN DRIVING ON 4/15/18, THE CAR SUDDENLY DEVELOPED A STRONG FUEL SMELL. THE VEHICLE WAS BROUGHT INTO THE REPAIR SHOP ON 4/16/18. THE VEHICLE WAS DIAGNOSED WITH A LEAKING, RUSTED FUEL LINE. THE LEAK WAS FROM LINE COMING OUT OF FUEL PUMP. MY RESEARCH SHOWS THIS WAS A KNOWN AND COMMON FOR THE SATURN ION, ALSO SEEMS THAT GM IS AWARE OF THE ISSUE. FUEL LINE/S SHOULD NOT RUST THROUGH LIKE THIS. THIS CAR IS WELL MAINTAINED, INSPECTED REGULARLY AT EVERY 3000 MILE OIL CHANGE INTERVALS. THE VEHICLE WAS MAINTED BY SATURN AS LONG AS THEY WERE IN BUSINESS. THIS IS A SAFETY RELATED DEFECT THAT SHOULD BE INVESTIGATED AND A RECALL CAMPAIGN STARTED AND I SHOULD BE REIMBURSED FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090386April 27, 2018
STEERING
I WAS HIGHWAY 56 TURNING ONTO INTERSTATE 90 AND THE CAR WAS VARY HARD TO CORRECT BACK FROM THE TURN IT WANTED TO STAY IN THE TUUN AND ALMOST OUT ME IN THE DITCH IN MINNESOTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088776April 18, 2018
STEERING
I PURCHASE THIS CAR ON 04/12/2018 FROM A LOCAL DEALER, EVERYTHING WORKED FINE, UNTIL 2 DAYS LATER. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE STEERING BECAME HARD TO TURN. I THEN PARKED THE CAR FOR A FEW DAY WHEN I STARTED IT UP STEERING WORKED ALRIGHT FOR ABOUT A HALF MINUTE, THE STOPPED WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725028April 4, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND POWER STEERING RECALL NOTICES ISSUES. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082692April 3, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELEVANT TO NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082108March 29, 2018
STEERING
POWER STEERING GOES OUT INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081523March 27, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION FOR HEAD INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD AND DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OF THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11079693March 15, 2018
ELECTRICAL SYSTEM
WHEN CAR IS PARKED IN DRIVEWAY, I HAVE TROUBLE REMOVING KEY FROM IGNITION. I DO NOT KNOW WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078470March 10, 2018
UNKNOWN OR OTHER
KEYS CAN NOT BE REMOVED FROM THE IGNITION OF THE 2005 SATURN ION. RESEARCH INDICATED THAT GM HAS THIS PROBLEM ACROSS SEVERAL OF ITS SMALL CAR BRANDS AND MODELS. THE INABILITY TO REMOVE THE KEYS CAUSES THE BATTERY TO DRAIN. IT ALSO LEAVES THE CAR VULNERABLE TO THEFT AS THE CAR CAN BE STARTED AGAIN. GM ALLEGEDLY RECOGNIZES IT AS A PROBLEM WITH UPWARDS OF 88,000 VEHICLES. ARTICLES WRITTEN BY MIKE COLIAS IN AUTOMOTIVE NEWS INDICATED THAT GM, BEING VERY WELL AWARE OF THE ISSUE PROMPTED GM TO OFFER A "SPECIAL COVERAGE ADJUSTMENT" IN WHICH THEY WOULD REPAIR THE CAR FOR FREE, BUT NOT RECALL THE AFFECTED CARS. A LOCAL GM DEALER WAS NOT AWARE OF THIS SPECIAL COVERAGE ADJUSTMENT AND WAS NOT WILLING TO REPAIR THE CAR FOR FREE, ALTHOUGH THEY DID SAY THEY WOULD DO MORE RESEARCH ON THE PROBLEM. THE PROBLEM ONLY SURFACES WHEN THE CAR IS STATIONARY AND IT WILL SHUT OFF. BUT IF GOING AWAY WITH THE CAR OR STOPPING FOR GAS OR ERRANDS FORCES YOU TO LEAVE THE KEYS IN THE CAR, IN ADDITION TO DRAINING THE BATTERY IT BECOMES A LARGE TARGET FOR THEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076322March 5, 2018
SEAT BELTS, STEERING
FRONT DRIVER'S SEATBELT IS DIFFICULT TO SNAP IN. POWER STEERING WORKS INTERMITTENTLY WHILE DRIVING AND BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076141March 4, 2018
STEERING
POWER STEERING GOES IN AND OUT WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075789March 2, 2018
STEERING
DRIVING HOME FROM WORK SUDDENLY I HAD EXPERIENCED SUDDEN LOSS OF POWER STEERING. RESEARCH ONLINE INDICATES THIS MAKE MODEL AND YEAR HAS A KNOWN ISSUE WITH THIS PROBLEM. HOWEVER USING VIN SEARCH I FIND NO RECALL INFORMATION. WHAT ARE MY OPTIONS IF I BELIEVE IT'S A MANUFACTURER ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066664February 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO DAVIS MOORE CHEVROLET (11220 W KELLOGG, WICHITA, KS 67209), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,153. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066518February 1, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT SMELLED A FUEL ODOR AFTER PARKING THE VEHICLE AND NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM) AS A POSSIBLE SOLUTION. THE FAILURE MILEAGE WAS 47,407.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063289January 17, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I'VE HAD SEVERAL TIMES WHERE MY CAR WASN'T AS STABLE AS IT SHOULD BE. THE CAR ITSELF RUMBLES AND JERKS A LOT ON CITY STREETS AND AS I GET OFF THE HIGHWAY. IN THE PAST THERE'S BEEN A FEW ISSUES WITH THE BREAKS. DURING WINTER TIME, THE CAR WON'T START UP (I HAVE A NEW BATTERY NOW AND IT STILL HAPPENS). ACCELERATION IS OCCASIONALLY DELAYED. LASTLY THERE'S A CLICKING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR WHICH CONTINUES FROM THE TIME THE KEY IS IN THE IGNITION UNTIL I TAKE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061569January 10, 2018
VEHICLE SPEED CONTROL
THE CAR ONCE AGAIN ACCELERATED AT A STOP SIGN AND I HAD TO AIM FOR A SNOE ENBANKMENT TO NOT GO INTO TRAFFIC. IF NOT FOR THE SNOW I COULD HAVE WENT ON TO THE SIDEWALK ANS POSSIBLY HIT SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061359January 9, 2018
STEERING
MY COMPLAINT NUMBER IS 11061303 I COMPLAIN ABOUT POWER STEERING WENT OUT AND I DID NOT RECEIVE A RECALL NOTICE. I GUESS WHEN THEY DID THE IGNITION RECALL AND I BROUGHT IT IN THEY SUPPOSEDLY DID THE POWER STEERING TOO ON DEC 12 2014 . EVEN IF THEY DID THIS THE POWER STEERING SHOULD NOT GO BAD IN 3 YEARS. MY CAR IS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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