Saturn Ion Complaints

4,344 consumer complaints on file.

#10428164October 1, 2011
STEERING
POWER STEERING GOES OUT APPROXIMATELY 10 TO 15 MINUTES INTO DRIVING WITH WARNING BELL AND ERROR PWR STG ON THE DASH INDICATOR. WHEN I RESTART THE CAR, POWER STEERING RETURNS FOR ANOTHER 10 TO 15 MINUTES AND FAILS AGAIN. THIS WILL CONTINUE AS LONG AS I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428036September 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR EMITTING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS A LEAK FROM THE FUEL PUMP MONITOR THROUGH THE FUEL LINE AND LEADING TO THE FUEL TANK. THE MECHANIC STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427861September 29, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO REPLACED THE IGNITION SWITCH. A WEEK AFTER THE VEHICLE WAS REPAIRED THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT CALLED THE MANUFACTURER WHO STATED DUE TO THE VEHICLE NOT BEING COVERED BY A WARRANTY THERE WAS NOTHING THEY COULD DO. THE CONTACT NOTICED NUMEROUS COMPLAINTS REGARDING THE FAULTY IGNITION SWITCH ON VARIOUS MODELS ASSOCIATED WITH THE SAME MANUFACTURER. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427949September 29, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE WINDSHIELD WIPER ARM FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE DEALER STATED THAT THE WINDSHIELD WIPER MOTOR AND ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VIN DID NOT APPLY TO RECALL CAMPAIGN ID NUMBER 02V283000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 10/19/11*LJ UPDATED 01/30/12*BF COMPLAINT STATUS UPDATE 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427788September 28, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 9/27/2011 I WAS UNABLE TO TURN THE KEY TO THE OFF IN MY IGNITION. THE CAR STAYED ON AND I CANNOT REMOVE THE KEY FROM THE ON POSITION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE REGARDING THE VERY SAME PROBLEM WITH THE SATURN ION. THIS IS A SAFETY PROBLEM AND IS VERY DANGEROUS. THIS VEHICLE AND/ OR PART MUST BE RECALLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427821September 28, 2011
STEERING, ELECTRICAL SYSTEM
ON SUNDAY, SEPTEMBER 25TH, 2011, I WAS DRIVING ON A FAMILIAR ROAD IN TOWN WHEN ALL OF THE WARNING LIGHTS ON MY VEHICLE SUDDENLY ILLUMINATED AND BEGAN BLINKING. THE SPEEDOMETER, FUEL GAGE, TEMPERATURE GAGE, AND RPM INDICATOR ALL WENT DOWN TO ZERO AND THE MESSAGE CENTER BEGAN SAYING "TRAC OFF" AND "PWR STR." AS THIS HAPPENED, MY POWER STEERING WENT OUT. I PULLED OVER AND TURNED MY CAR OFF. MY CAR WOULD NOT TURN BACK ON. AFTER ABOUT ONE MINUTE, I WAS ABLE TO START MY CAR AGAIN AND RESUME DRIVING AS NORMAL. THIS HAS HAPPENED ON FOUR OTHER OCCASIONS SINCE THE FIRST TIME, THREE DAYS AGO. THE LAST TIME IT HAPPENED I WAS GOING AROUND A CURVE AND I ALMOST WENT INTO THE DITCH. IN ADDITION, IT IS ALSO IMPORTANT TO NOTE THAT AT 40,000 MILES, THE VEHICLE BEGAN HAVING THE SAME ISSUE (MESSAGE CENTER OCCASIONALLY FLASHING "TRAC OFF" AND "PWR STR", AND THE ABS AND EMERGENCY BREAK LIGHTS GOING ON). THE DEALER FOUND THAT THE STEERING COLUMN WAS SHORTING OUT AND HAD TO REPLACE THE STEERING COLUMN IN THE VEHICLE. THIS LEADS ME TO BELIEVE THAT THIS IS AN ELECTRICAL PROBLEM... *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427669September 27, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO MENTIONED THAT HE COULD SEE FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427155September 26, 2011
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A WARNING BELL WOULD SOUND AND THE STEERING WHEEL SEIZED. HE TURNED THE VEHICLE OFF, RESTARTED IT AND THE STEERING WHEEL BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427194September 26, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BEEPING FOLLOWED BY THE POWER STEERING FAILED. THE CONTACT STATED THAT THE WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE THE STEERING RETURNED. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. THE STEERING HAS GONE OUT 5 MORE TIMES SINCE THE SEPTEMBER INCIDENT. UPDATED 11/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427221September 26, 2011
STEERING, AIR BAGS
WHILE DRIVING MY 2006 SATURN ION INDICATOR CHIMED AND PWR STR LIGHT DISPLAYED. I LOST STEERING CONTROL AND ALMOST WRECKED. I PULLED OFF THE ROAD KILLED THE CAR UPON RESTARTING ENGINE EVERYTHING WAS FINE. FIVE MINUTES INTO MY TRIP PROBLEM HAPPENED AGAIN. ALSO, SOMETIMES WHEN I DRIVE THE CAR THE PASSENGER AIRBAG IS ON AT OTHER TIMES IT TURNS OFF ON IT OWN. BOTH ARE THESE ARE VERY DANGEROUS ESPECIALLY FOR ME BEING A SINGLE MOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427049September 24, 2011
ELECTRICAL SYSTEM, STEERING
THE KEY STUCK IN THE IGNITION SWITCH, IN THE RUN POSITION. I COULD NOT SHUT THE CAR OFF. I HAD TO DISCONNECT THE BATTERY FROM THE COMPUTER ASSEMBLY TO SHUT THE CAR OFF. FORTUNATELY, AT THE TIME, THE CAR WAS UNDER WARRANTY. IF I WOULD HAVE HAD TO PAY FOR THE REPAIR THROUGH THE DEALER, THE COST WOULD HAVE BEEN IN EXCESS OF $500.00. I AM FILING THIS COMPLAINT BECAUSE, NOW, A YEAR LATER AND AFTER THE CAR IS OUT OF WARRANTY, IT IS DISPLAYING THE SAME SYMPTOMS (DIFFICULTY REMOVING KEY FROM IGNITION AFTER SHUTTING ENGINE OFF) AS WERE EXPERIENCED BEFORE THE IGNITION LOCK ASSEMBLY FAILED LAST TIME. THIS PROBLEM, AFTER MUCH ON-LINE RESEARCH, IS AN ISSUE WITH SATURNS FROM 2005-2007. AS MOST INDIVIDUALS NOTED THAT THEY EXPERIENCED THE SAME PROBLEM, SIX MONTHS OR MORE AFTER REPLACING THE IGNITION LOCK CYLINDER, THROUGH THEIR DEALERSHIP. MECHANICS ARE NOTING THAT THE ASSEMBLY IS FAULTY, IN THAT EACH TIME THE KEY IS TURNED SMALL BITS OF METAL FROM THE KEY ARE FLAKING OFF INTO THE ASSEMBLY, CAUSING IT TO LOCK UP, TYPICALLY IN THE ON POSITION. THANKFULLY, FOR ME, THIS INCIDENT OCCURRED CLOSE TO HOME. THIS VEHICLE IS NO LONGER UNDER WARRANTY AND THE REPAIR I AM AGAIN ANTICIPATING WILL TAKE REPLACEMENT OF THE IGNITION LOCK ASSEMBLY. THIS IS SOMETHING I WILL BE DOING MYSELF OR SEEKING THE SERVICES OF A 'SHADE TREE' MECHANIC, AS I DO NOT HAVE THE FUNDS TO TAKE THE VEHICLE TO A GM DEALERSHIP FOR REPAIR. GIVEN THE NUMBER OF COMPLAINTS LISTED ON-LINE THROUGH EDMONDS AND OTHER CONSUMER COMPLAINT SITES, I FEEL THAT GM SHOULD BE TAKING RESPONSIBILITY FOR THE FAULTY PARTS AND A RECALL SHOULD BE ISSUED. THIS POOR ENGINEERING SHOULD NOT BE AN OUT OF POCKET EXPENSE FOR ANY CONSUMER. *TR THE CONSUMER ALSO STATED THE POWER STEERING FAILED. THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED. HOWEVER, GM INFORMED HIM, THE VEHICLES WITH ELECTRIC POWER STEERING WAS COVERED. THE CONSUMER DISPUTED THAT, SAYING HIS VEHICLE DID HAVE ELECTRIC POWER STEERING. UPDATED 09/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427257September 23, 2011
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2003 SATURN ION . CONSUMER WRITES IN REGARDS TO VEHICLE RECALL ISSUES *TGW THE CONSUMER STATED THE VEHICLE WAS PURCHASED NEW AND SHE WAS NEVER INFORMED OF A RECALL REGARDING THE BODY CONTROL MODULE WHICH SHE WAS HAVING PROBLEMS WITH. THE CONSUMER STATED THE PROBLEM FIRST STARTED WHEN THE DRIVER SIDE WINDOW DROPPED WHEN SHE CLOSED THE DOOR. THEN IT WOULD NOT STAY UP. THEN HALF OF THE DASH WENT BLACK. THE NEXT WINDOW WOULD GO UP AND DOWN ON ITS OWN WITH NO CONTACT OF ANY TYPE. THEN THE CONTROLS TO THE ELECTRIC WINDOWS STOPPED WORKING COMPLETELY AND THE ELECTRONIC LOCK/OPENING DEVICE WOULD NOT OPEN THE DOORS ANY LONGER OR LOCK THE TRUNK. THE CONSUMER WAS INFORMED SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST. THE CONSUMER ALSO STATED THERE WAS ALSO A PROBLEM WITH THE TRANSMISSION. THE VEHICLE DID NOT REACT TO BEING IN PARK, SO THEREFORE, SHE HAD DIFFICULTY REMOVING THE KEYS FROM THE IGNITION. THE O2 SENSOR AND THE IGNITION SWITCH HAD TO BE REPLACED. THE CONSUMER STATED THE TRANSMISSION WAS NEVER PROPERLY REPLACED. ON ONE OCCASION, THE VEHICLE STALLED AND THE STEERING LOCKED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426930September 23, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS ATTEMPTING TO EXIT A PARKING SPACE BUT THE STEERING WHEEL WOULD NOT BUDGE. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CURRENT FAILURE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426948September 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION TO SHUT OFF THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS IMMEDIATELY TAKEN TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS DISCONNECTED AND A DIAGNOSTIC TEST WAS PERFORMED. A PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED UPON AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,256. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426712September 22, 2011
STEERING
MY POWER STEERING KEEPS GOING OUT, THE LIGHT COMES ON AND I LOOSE POWERSTEERING. IF I SHUT IT OFF AND TURN IT BACK ON THE LIGHT GOES OFF AND I HAVE STEERING AGAIN. IT USED TO ONLY HAPPEN LIKE ONCE A WEEK, NOW IT HAPPENS MULTIPLE TIMES IN ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426581September 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS LEFT PARKED AND RUNNING UNTIL THE BATTERY DIED. THE VEHICLE WAS LATER TOWED TO THE DEALER AND THEY ADVISED HER THAT THE HOUSING IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATLEY TEN MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426471September 20, 2011
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS CAREFULLY MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT WOULD NOT START. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY TEN MINUTES BEFORE THE VEHICLE WOULD SUCCESSFULLY START. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426481September 20, 2011
ELECTRICAL SYSTEM
KEY STUCK IN THE IGNITION. CAR WOULD NOT START. A NEW KEY HAD TO BE CUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426522September 20, 2011
FUEL SYSTEM, GASOLINE
BEGAN EXPERIENCING A STRONG ODOR OF RAW GAS AND FUMES IN AUGUST OF 2011. I SCHEDULED AN APPOINTMENT WITH MY LOCAL REPAIR FACILITY TO HAVE THE PROBLEM EVALUATED. UPON RAISING THE VEHICLE AND DOING A VISUAL INSPECTION OF THE FUEL SYSTEM, RUN MARKS FROM GASOLINE COULD BE SEEN COMING DOWN FROM THE TOP OF THE TANK. AN EVAP TEST WAS PERFORMED AS WELL AND SMOKE COULD BE SEEN RISING OUT OF THE TANK AREA. THE TANK IS PLASTIC AND NO VISUAL CRACKS COULD BE SEEN. MY TECHNICIAN FELT THIS WAS UNUSUAL AT SUCH LOW MILEAGE. AFTER FURTHER DIGGING THE TECHNICIAN DISCOVERED A RECALL ON THE FUEL PUMP MODULE FOR MY YEAR, MAKE AND MODEL. I WAS ADVISED TO RETURN TO THE DEALER TO SEE IF IT WAS COVERED WHICH I DID. I FOUND OUT THAT MY VEHICLE DID NOT FALL UNDER THE FACTORY RECALL. I RETURNED TO MY REGULAR MECHANIC TO HAVE THE PROBLEM RESOLVED. ONCE THE TANK WAS LOWERED ANOTHER EVAP TEST WAS PERFORMED. THE TEST REVEALED THAT THE FUEL SUPPLY LINES COMING OFF THE FUEL PUMP SENDING UNIT WERE LEAKING. THIS WAS WERE THE TWO HOSES WERE PRESS FITTED TO THE SENDING UNIT FROM THE FACTORY. THE ONLY MEANS OF CORRECTING WAS TO REPLACE THE ENTIRE FUEL PUMP MODULE. I HAD THE REPAIR COMPLETED USING AN OE FUEL PUMP MODULE. I FEEL AFTER READING THE PARAMETERS SET FORTH UNDER THIS RECALL THAT MY VEHICLE SHOULD HAVE BEEN REPAIRED UNDER THIS RECALL. I URGE NHTSA TO ONCE AGAIN EVALUATE THIS DEFECT. IN MY OPINION THESE DEFECTIVE PARTS WERE USED ON MORE VEHICLES THAN INITIALLY STATED. THIS IS A SEVERE SAFETY ISSUE AND HAS THE POTENTIAL FOR SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426250September 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT SMELLED GASOLINE COMING FROM THE VEHICLE. THE FUMES WERE SO STRONG THAT AT TIMES SHE WAS UNABLE TO SIT INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FUEL SENSOR INJECTOR MODULE WAS REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 56,000. THE APPROXIMATE FAILURE MILEAGE WAS 55,500 AND THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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