Saturn Aura Complaints

1,444 consumer complaints on file.

#10325534April 13, 2010
AIR BAGS:SIDE/WINDOW
SIDE PASSENGER AIRBAG DEPLOYED WHILE DRIVING DOWN THE INTERSTATE. THERE WAS NO OUTSIDE FORCE ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10317207March 5, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH; PROCEEDING TO A STOP. THERE WAS A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE ROTORS WERE TURNED, HOWEVER THE FAILURE CONTINUED TO OCCUR WITHOUT WARNING. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315795March 2, 2010
STEERING
WHILE DRIVING IN TOWN OR ON THE HIGHWAY THE ROAD WAS NOT LEVEL AND WAS SLOPING DOWN TO THE RIGHT AND WITH THE "HYDRAULIC STEERING" YOU DO NOT HAVE A HARD GRIP ON THE STEERING WHEEL AND YOU ARE NOT EXPECTING IT, THE CAR WILL GO TO THE RIGHT OR LEFT DEPENDING ON THE SLOP OF THE ROAD. IF YOU ARE DRIVING ON THE HIGHWAY AND THE HIGHWAY MAKES A LONG GRADED CURVE, DEPENDING WHETHER IT IS A RIGHT OF LEFT CURVE, THE CAR WANTS TO CATAPULT YOU TO THE OPPOSITE DIRECTION THAT YOU ARE TURNING. I AM NOW ON MY 3RD. RACK AND PINION STEERING THAT WAS CHANGED BY THE DEALERSHIP AND HYDRAULIC FLUID HAS BEEN ADDED ANOTHER 2 OR 3 TIMES. THE OLD PART IS NOT AVAILABLE. THE FAILURE HAS HAPPENED SEVERAL TIMES AND I HAVE BEEN PULLED TO THE RIGHT OFF THE ROAD AND BENT SEVERAL RIMS, WHICH I HAD TO REPLACE. AND SATURN SAYS NOTHING IS WRONG WITH THE CAR. I WENT TO LEMON LAW AT THE BBB, BUT WHEN I WALKED IN THE DOOR I KNEW I WAS WASTING MY TIME, WHEN THE ARBITRATOR WAS DRIVING A CORVETTE AND THE PEOPLE WORKING FOR BBB WERE DRIVING SATURN VUE'S. EVEN THE WINDOW STICKER DOES NOT MENTION ANYTHING ABOUT POWER STEERING OR THE SALES BROCHURE. THIS HAS BEEN GOING ON SINCE APRIL 30, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315800March 2, 2010
STEERING:COLUMN
TL*THE CONTACT OWNS A 2007 SATURN AURA. SHE PURCHASED THE VEHICLE BRAND NEW IN MAY OF 2007. THE FOLLOWING YEAR SHE HEARD A NOISE UNDER THE HOOD. SHE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES REGARDING THE NOISE AND THE DEALER LUBRICATED THE STEERING COLUMN SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. SHE TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE STEERING COLUMN. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 85,000. THE DEALER WILL REPLACE THE POWER STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313325February 23, 2010
AIR BAGS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, ELECTRIC, STEERING, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
SINCE BUYING MY SATURN AURA IN MARCH 2007 MY LIFE HAS BEEN A COMPLETE HEADACHE. I FIRST HAD TO TAKE MY CAR INTO THE SHOP WITH ONLY 2300 MILES ON IT FOR RACK AND PINION TO BE REPLACED. SINCE THEN IT HAS BEEN IN THE SHOP NO LESS THAN EVERY 6 MONTHS. I HAVE HAD TO REPLACE THE BRAKES AND ROTORS TWO TIMES, MOTOR MOUNT, PASSENGER AIR BAG, SUNROOF DRAIN, WATER PUMP, COOLANT CROSSOVER PIPE, WATER RESERVOIR, STEERING SHAFT AND MORE. NOW MY RACK AND PINION IS BAD AGAIN AND THEY WILL NOT FIX IT. ALSO THERE IS A MAJOR RATTLE IN FRONT OF CAR AND SQUEAL COMING FROM FRONT DRIVERS SIDE TIRE. THEY TELL ME THAT THERE IS NOTHING WRONG AND CANNOT DUPLICATE. JUST RECENTLY I HAVE STARTED TO NOTICE THAT MY CAR STEERING IS FUNNY AND ALSO THAT IT CUTS OUT OR ACCELERATES ON IT'S OWN. I AM PLANNING ON GETTING IT BACK IN AGAIN TO THE SHOP SOON. I DO NOT FEEL SAFE DRIVING THIS CAR. I HAVE THREE SMALL CHILDREN AND WANT SOMETHING DONE TO STOP ALL THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312656February 22, 2010
SEATS
THE LEFT REAR MOUNTING BRACKET ON THE DRIVER'S SEAT WELD BROKE. THIS IS PART OF THE SEAT AND IS WELDED TO A BAR INSIDE THE REAR PART OF THE SEAT. THIS AND THE OTHER THREE SEAT BRACKETS THEN RIDE INSIDE THE MOVEMENT GUDES. WITH THIS BRACKET BROKEN OFF THE SEAT, THE SEAT IS HELD IN PLACE BY ONLY THE THREE REMAINING BRACKETS. THE LEFT REAR OF THE DRIVER'S SEAT FLOATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311520February 17, 2010
SERVICE BRAKES, ELECTRIC, ENGINE AND ENGINE COOLING
SATURN AURA HAS ALREADY BEEN IN THE SHOP ALMOST 30 DAYS IN THE PAST YEAR. IT HAS 32,000 MILES ON IT AND NOW THEY ARE TELLING ME I NEED NEW BACK BRAKE PADS AND THE ROTORS TURNED. IT MAKES A HORRIBLE HIGHPITCHED SCREECHING NOISE WHEN YOU HIT THE BRAKES, WHEN YOU TURN, AND SOMETIMES WHEN YOU ARE JUST GOING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310484February 15, 2010
EXTERIOR LIGHTING
2007 SATURN AURA HYBRID REAR LIGHTS COLLECTING CONDENSATION NOT PROPERLY SEALED BOTH SIDES HENCE REAR NIGHT/BRAKE LIGHT/TURN SIGNAL NOT CLEARLY SEEN BY OTHER DRIVERS FROM BEHIND. POTENTIAL ACCIDENTS ESPECIALLY DURING WINTER SEASON. THIS IS THE THIRD TIME THE REAR LIGHTS WERE REPLACED BUT STILL ISSUE IS THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307960February 9, 2010
STEERING, TIRES
I HAVE A 2007 SATURN AURA XR, GREAT CAR, BUT WHEN YOU HIT BUMPS, OR CROSS LANES WHERE THERE IS UNEVEN PAVEMENT THE STEERING OVER REACTS REGARDLESS OF HOW HARD YOU HOLD THE WHEEL. THIS CAUSES THE CAR TO MOVE IN THE DIRECTION THAT THE UNEVEN PAVEMENT THROWS IT TOWARD, SO YOU HAVE TO OVER COMPENSATE QUICKLY BEFORE YOU HIT ANOTHER CAR NEXT TO YOU OR A GUARD RAIL. IT OFTEN FEELS LIKE THE POWER STEERING IS NOT RESPONSIVE ENOUGH BY THE SECOND AS IT'S NEEDED. NOW I HAVE DRIVEN A CHEVY MALIBU 08, WHICH IS THE SAME PLATFORM/CAR TO TEST THE STEERING, AND THE STEERING FELT SOLID AND HELD TOO IN THE SAME ROUTE. SO I THINK YOU NEED TO LOOK INTO GM'S POWER STEERING THAT THEY HAVE PUT INTO THE SATURN AURA, AS IT IS WAY TOO OVER REACTIVE, AND CREATES VIOLENT UNDERSTEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299841January 15, 2010
STEERING:COLUMN
TL*THE CONTACT OWNS A 2009 SATURN AURA. WHENEVER THE CONTACT WOULD TRAVEL OVER A ROUGH TERRAIN SHE COULD NOTICED A BUMPING SOUND UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER WHO REPLACED THE STEERING COLUMN. THE CURRENT AND FAILURE MILEAGES WERE 8200. UPDATED 02/23/10. *LJ UPDATED 08/12/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295810December 15, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
MY WIFE HAD HER COAT CAUGHT IN THE DOOR AFTER SHE EXITED AND THE CAR BEGAN TO MOVE AWAY. WHEN THE CAR IS IN DRIVE, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. SHE LOST HER BALANCE AND FELL, LOSING HER BALANCE, BROKE HER WRIST. SHE COULD NOT OPEN THE DOOR BECAUSE IT WAS LOCKED AUTOMATICALLY.. THE CAR IS A 2009 SATURN AURA. THE MANUAL SAYS THAT AUTOMATIC LOCKING OF DOORS IS PROGRAMMED AND CAN'T BE CHANGED. THIS IS NOT SAFE!! SHE COULD HAVE BEEN THROWN UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10295615December 14, 2009
SERVICE BRAKES, ELECTRIC
BACK BRAKES WERE FEELING DIFFERENT AND WHEN I HAD CAR INPECTED FOUND THAT IT NEEDED BACK BRAKES AND ROUTERS. MY CAR HAD ONLY 38000 MILES ON IT. I FOUND THIS TO BE VERY UNUSUAL ALSO. HAD THEM REPLACED AND ALL IS GOOD FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293577November 25, 2009
SERVICE BRAKES, HYDRAULIC
SATURN 2007 AURA REAR BRAKES FAIL DUE TO MANUFACTURE PART DEFECT. OUR LEASED SATURNS REAR BRAKES BEGAN GRINDING 3 WEEKS AGO. WE HAD THE SATURN DEALERSHIP LOOK AT IT. THEY SAID THE BRAKE PADS WERE SHOT AND HAVE DUG INTO THE ROTORS. THE FRONT BRAKES SHOW LITTLE WARE. SATURN SAID THAT IT IS VERY UNUSUAL FOR THE REAR BRAKES TO FAIL BEFORE THE FRONT, HOWEVER GM INVESTIGATED AND OFFERED NO EXPLANATION FOR THE FAILURE. GM CLOSED THE CASE (71-776581112) STATING THEY DETERMINED THEIR WAS NO DEFECT. I HAVE NEVER HAD A VEHICLE THAT THE REAR BRAKES WORE THIS FAST AND FAILED THIS QUICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284112September 16, 2009
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TL* THE CONTACT OWNS A 2008 SATURN AURA. HE NOTICED IN THE VEHICLES OWNER'S MANUAL THAT THE ENGINE (4 CYLINDER) PART ILLUSTRATIONS ON PAGES 5-14 WERE IMPROPERLY ALIGNED WITH THE CORRESPONDING LETTER DESIGNATIONS ON PAGES 5-15. HE SENT TWO LETTERS TO THE MANUFACTURER AND NEVER RECEIVED A WRITTEN RESPONSE. HE DID RECEIVE TWO PHONE CALLS WITH CORRESPONDING REFERENCE NUMBERS INDICATING THAT HIS LETTERS WERE RECEIVED. AS OF CURRENT DATE HE HAS NOT RECEIVED A CORRECTION OF THE MANUAL. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 22,000. BL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282993September 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF NEUTRAL SAFETY SWITCH ON THE TRANSMISSION SHIFT LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282545September 1, 2009
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EXTERIOR LIGHTING, STRUCTURE
I PURCHASED MY CAR NEW OFF THE LOT WHILE OUT OF STATE. I HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE. I AM UNSATISFIED WITH SATURN THAT THEY ARE NOT WILLING TO LOOK INTO THESE ISSUES AND FIX, REPAIR OR REPLACE THE PARTS TO FIX THE PROBLEMS. UNLESS CONTINUOUSLY MY EXPENSE. THE BRAKE LIGHTS ARE LIT WHILE DRIVING DOWN THE ROAD, AND WHEN YOU PLACE YOUR FOOT ON THE PEDAL AND APPLY PRESSURE, THE LIGHTS WILL GO OFF, THUS REMOVING YOUR FOOT FROM PETAL, 8 SECONDS, THE LIGHTS FOR MY BRAKES ARE BACK ON. MIND YOU WHEN YOU APPLY THE BRAKE, THE LIGHTS GO OFF, SO EXPLAIN THIS TO THE OFFICERS THAT STOP ME, AND GIVE ME A TICKET FOR REPAIR BECAUSE I DON'T HAVE BRAKE LIGHTS WHEN STOPPING!! NOT TO MENTION THE TIMES OF BEING ALMOST REAR ENDED BECAUSE OF THIS ISSUE! GETTING IT FIXED AND IT CONTINUES TO REOCCUR IS GETTING OLD. DOES SOMEONE REALLY HAVE TO BE KILLED TO FIX THIS PROBLEM? THE BRAKING SYSTEM IN GENERAL WITH THE ROTORS AND PADS HAS BEEN A CONSISTENT REPAIR REPLACE FACTOR. I HAVE REPLACED BRAKE PADS, HAD ROTORS TURNED, HAD THEM REPLACED, ETC MINIMUM OF EVERY 10,000 MILES DUE TO THE ROTORS BEING WARPED, CAUSING SEVERE SHAKING IN THE FRONT END. SERVICE GARAGE AT SATURN DEALER JUST SAYS THIS IS A CONTINUED PROBLEM WITH THE AURA VEHICLES, BUT NOTHING IS GETTING RESOLVED. AGAIN, DOES SOMEONE REALLY HAVE TO BE KILLED TO GET THESE REAL ISSUES SETTLED? THESE ARE ISSUES WITH THE BRAKES, NOT WITH SOMETHING MINOR. AGAIN, ISSUES WITH THE AIR BAG SERVICE LIGHT COMING ON, AND THE GARAGE NOT FINDING A REPEATING ERROR, OCCURS YET OCCASIONALLY. FIX BY TURNING CAR OFF AND RESTARTING. INFLATE TIRE SIGNAL REPEATEDLY OCCURS, YET TO FIND ACTUAL CAUSE FOR THIS ISSUE. THESE ARE THE REAL CONCERNS I HAVE WITH THIS VEHICLE, MINOR ISSUES ARE THE DOORS FILLING WITH WATER, PEALING OF INTERIOR ON BLACK AREAS OF DOOR MOLDING, HANDLES. FAILURE OF INCREASE OF IMMEDIATE SPEED WHEN WANTING EXTRA POWER TO PASS OR COMING IN ON RAMP TO HIGHWAY TRAFFIC AND DOES NOT KICK DOWN IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279662August 7, 2009
AIR BAGS:SIDE/WINDOW
AIR BAGS DEPLOYED ON MY 2008 SATURN WHILE DRIVING CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10278658July 29, 2009
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRIC, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE BRAKE PEDAL POSITION SWITCH IS INCORRECTLY PROGRAMMED, THIS CAUSES THE BRAKE LAMPS TO OPERATING IN A CONSTANT STATE OF ILLUMINATION WHEN THE PEDAL IS NOT PRESSED, WORSE YET THE BRAKE LIGHTS SHUT OFF WHEN BRAKE PEDAL IS PRESSED. I HAVE ALREADY REPLACED THE BRAKE SWITCH AND RELAY. THIS IS THE SAME ISSUE FOR RECALL PONTIAC G8 RECALL NHTSA CAMPAIGN ID NUMBER: 09V172000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275297June 30, 2009
AIR BAGS:FRONTAL
I DRIVE A 2007 SATURN AURA AND RECENTLY THE SERVICE AIR BAG LIGHT CAME ON. I HAD ONSTAR DO A DIAGNOSTIC TEST ON IT WHILE THE LIGHT WAS ON. THEY ONSTAR PERSONAL STATED THAT THE CODE REGARDING THE SERVICE AIR BAG LIGHT, MEANT THAT THE AIRBAG MIGHT NOT DEPLOY IF I WAS IN A WRECK. SHE STATED THAT IT WAS FOR THE PASSENGER SIDE AIR BAG. I HAVE TALKED WITH THE SERVICE DEPARTMENT AT SATURN AND THEY STATED THAT IT WOULD TAKE A WHILE TO GET THE PART BECAUSE IT IS ON BACK ORDER, MEANING THERE HAS BEEN MORE THAN MY CAR THAT HAS HAD THIS PROBLEM. I HAD SPOKEN TO A LADY IN THE SERVICE DEPARTMENT TWO WEEKS PRIOR TO MY LIGHT COMING ON AND SHE HAD STATED THAT SHE WAS THERE FOR THAT SAME REASON. SHE ALSO DRIVES A 2007 SATURN AURA. I FEEL THAT SINCE THIS IS SUCH A SAFETY ISSUE THAT IS HAPPENING A LOT, THAT THERE SHOULD BE SOME KIND OF RECALL BEFORE SOMEONE GETS KILLED. LET ME REMIND YOU THAT MOST PASSENGERS IN THE FRONT SEAT OF A SEDAN IS USUALLY KIDS. WE SHOULDN'T HAVE TO WAIT TILL SOMEONE DIES TO HAVE SOMETHING DONE ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274914June 25, 2009
EQUIPMENT, ENGINE AND ENGINE COOLING
PURCHASED 2007 SATURN AURA IN JULY OF 2008. IMMEDIATELY HAD PROBLEMS WITH THE BRAKES AND STEERING WHEEL. THE FOLLOWING PROBLEMS INCLUDED; THE CAR NOT STARTING UP TWICE IN THE DEAD OF WINTER RESULTING IN IT BEING TOWED ONCE AND JUMPED ONCE, THE BRAKES SQUEAK UNBELIEVABLY LOUD AND THE STEERING WHEEL SHAKES, THE ENGINE STALLS WHEN APPLYING MORE PRESSURE ON THE GAS PEDAL, THE MOTOR IN THE DRIVER'S SEAT BLEW OUT, THE ALARM REMOTE WILL LOCK THE DOORS WHEN IT FEELS LIKE IT, WHEN PUT IN THE PARKING GEAR THE CAR CONTINUED TO ROLL FORWARD WHEN MY FOOT WAS RELEASED OFF OF THE BRAKE PEDAL RESULTING IN THE CAR BEING TOWED, WHEN PUT IN PARK ON A SLIGHT DECLINE THE CAR WOULD NOT REVERSE BUT ONLY ROLLED FORWARD. THIS RESULTED IN THE CAR BEING TOWED AGAIN. EACH TIME THE CAR WAS TOWED I WAS GIVEN A RENTAL AND HAD TO PAY FOR THE GAS WHICH WAS AN EXTRA EXPENSE I SHOULD NOT HAVE HAD TO DEAL WITH. THE POWER OUTLET FOR CELL PHONE CHARGERS DID NOT WORK SHORTLY AFTER PURCHASING THE CAR. WHEN THE CAR WAS TOWED BECAUSE IT WOULD NOT START UP, THE DEALERSHIP TOLD ME THAT THEY "COULD NOT DUPLICATE THE STALLING." THIS WAS THE RESULT EACH TIME. HOWEVER, A SHIFTER CABLE WAS REPLACED, BUT DID NOT HELP AS THE SAME PROBLEM OCCURRED WITH THE CAR NOT GOING INTO REVERSE. ALSO WHEN THE CAR WAS TOWED BECAUSE IT WOULD NOT REVERSE OR PARK, THEY SAID "COULD NOT DUPLICATE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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