Saturn Aura Complaints

1,444 consumer complaints on file.

#10610084July 12, 2014
POWER TRAIN
I TIRED TO START ME CAR TODAY BUT IT DID NOT START, SO I PUT THE CAR IN NEUTRAL THAN THE CAR STARTED UP. I WANT TO A AUTO ZONE IN FLINT,MI THE GUY SHOULD THE GEARSHIFT CABLE IS DEFECT AND KNOW IN ORDER FOR ME TO PUT MY CAR IN PARK I HAVE TO USE THE EMERGENCY BRAKE THAN GET OUT POP THE HOOD ND PULL THE GEARSHIFT FORWARD TO PUT THE CAR IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609801July 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
EXPERIENCING ISSUES WITH THE ESC, TRANSACTION CONTROL SENSORS, AND POWER LOCKS. WE HAVE HAD THE SENSOR IN THE GAS PEDAL REPLACED WITHOUT SUCCESS. WE ARE EXPERIENCING ISSUES DAILY WITH OUR SPEED CONTROL, LOCKS, AND ESC AND TRACTION SENSORS. CONTACTED GM AND THEY STATED OUR VEHICLE IS NOT ON THE RECALL LIST DUE TO IT BEING MANUFACTURED IN NY. WE NEED TO GET THIS RESOLVED ASAP AS WE HAVE A NEWBORN ON THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609507July 10, 2014
POWER TRAIN
WHILE DRIVING OUR CAR ALONG COASTAL HIGHWAY NEAR BETHANY, DE OUR TRANSMISSION BECAME DISENGAGED ( NO FORWARD OR REVERSE GEAR). I WAS ABLE TO COAST ACROSS FOUR LANES OF TRAFFIC AND PARKED THE CAR ON A SIDE ROAD. AT THAT TIME I NOTICED AN ENGINE ALERT AND WE RECEIVED AN ON-STAR ALERT MESSAGE BUT COULD NOT GET THE INFORMATION WITHOUT INTENT. WE CALLED AAA AND THEY TOWED MY CAR TO A LOCAL REPAIR SHOP IN BELIN, MD. AT THIS REPAIR SHOP I WAS INFORMED THAT MY TRANSMISSION WAS "TOASTED AND WOULD COST AROUND $4,800 TO REPLACE. I HAD TO RENT A CAR AND MOVE OUT OF MY RENTED CONDO AND THEN RETURNED TO MY HOME NEAR BALTIMORE, MD. I DISCUSSED MY PROBLEM WITH MY LOCAL MECHANIC AND HE SUGGESTED THAT A TRANSMISSION COMPANY LOOK AT THE CONDITION OF THE TRANSMISSION IT COULD BE REPAIRABLE BECAUSE THE TRANSMISSION FOR MY CAR (XR 6-3.6L) HAS HAD NUMEROUS PROBLEMS WITH THE GM 6T70 IN THE WAVE PLATES. I ARRANGED AT GREAT EXPENSE TO HAVE MY CAR TOWED 150 MILES TO A LOCAL TRANSMISSION REPAIR SHOP NEAR MY HOME. WE HAVE BEEN GM OWNERS SINCE 1985 WITH MANY GOOD EXPERIENCES BUT THE 2008 AURA HAS BEEN HAD MANY PROBLEMS (LAST YEARFOR SATURN) AND WE HAVE NOT BEEN HAPPY WITH THE GM DEALERSHIP. IF GM HAS HAD THESE PROBLEMS WITH THIS TRANSMISSION WHY WAS I NOT INFORMED TO BRING IT IN FOR SERVICE. MY SEARCHING THE INTERNET I SEE THAT MY CAR HAS SEVERAL RECALL NOTICES ( TRANSMISSION SHIFTING CABLE, STEERING POWER ASSIST SYSTEM ETC) BUT WE HAVE NEVER RECEIVED ANY NOTICE ALTHOUGH WE ARE THE ORIGINAL OWNERS AND HAVE LIVED AT THIS ADDRESS FOR THE LAST 17-YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609239July 9, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS FAIL TO UNLOCK. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. FIRST OCCURRENCE IT WAS FIXED UNDER WARRANTY. POWER DOOR LOCK MECH FAILS TO UNLOCK ON DOOR, THIS WILL SOMETIMES CAUSE DOOR TO NOT UNLOCK. CONCERN IS IN A ACCIDENT, YOU MAY NOT BE ABLE TO EXIT CAR. MANUFACTURE SEEMS TO KNOW THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609317July 9, 2014
ELECTRICAL SYSTEM
I HAD MY DOOR OPEN DURING A SNOW STORM AS I WAS TRYING TO PUSH MY CAR OUT OF THE STREET. THE DOOR GOT A LITTLE WET. EVER SINCE THEN THE DOORS HAVE BEEN LOCKING AND UNLOCKING THEMSELVES WHETHER THE CAR IS ON OR OFF. THE KEYLESS ENTRY NO LONGER WORKS. THE TRUNK WILL NO LONGER OPEN. THE PASSENGER SEAT AIRBAG RANDOMLY TURNS ON AND OFF EVEN WHEN THERE IS A PASSENGER IN THE SEAT. THE MECHANIC SAID I SHOULD REPLACE THE BODY CONTROL MODULE, BUT THIS DID NOT SOLVE THE PROBLEM EITHER. THEY CURRENTLY HAVE ALL OF THE LOCKS UNHOOKED SO THEY WON'T KEEP TURNING ON AND OFF WHILE I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608561July 7, 2014
POWER TRAIN
ONE DAY PRIOR TO THE INCIDENT (7/5/14) WE NOTICED A TRANSMISSION SLIP SLIGHTLY WHEN ACCELERATING FROM WHAT I BELIEVE WAS 2ND TO 3RD GEAR. ON SUNDAY (7/6/14), WHILE WE WERE DRIVING THE VEHICLE TO A REPAIR SHOP IT WOULD NO LONGER SHIFT AT ALL. WE HAD TO PUSH IT OFF THE ROAD AND HAVE A TOW TRUCK TAKE IT TO THE NEAREST GM DEALERSHIP. ONCE DIAGNOSED IT WAS DISCOVERED THE TRANSMISSION WAVE PLATE HAD FAILED AND WOULD COST $4200 TO REPLACE THE TRANSMISSION. THERE IS CURRENTLY A TSB (TECHNICAL SERVICE BULLETIN) ON THIS ISSUE, BUT NO RECALL. I KNOW THERE MUST BE SUBSTANTIAL ISSUES WITH THIS SINCE MY MOTHER'S SATURN AURA WITH THE SAME TRANSMISSION HAD A WAVE PLATE FAILURE 3 WEEKS AGO, ALTHOUGH HER'S WAS STILL UNDER POWERTRAIN WARRANTY AND THUS COVERED. WE CURRENTLY HAVE A CASE # WITH GM CUSTOMER SERVICE, BUT HAVE YET TO RECEIVE ANY RESOLUTION FROM THE DEALERSHIP OR GM/SATURN CORPORATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608721July 7, 2014
AIR BAGS
AIR BAG LIGHT DOES NOT ALWAYS TURN ON WHEN PASSENGER SEAT IS OCCUPIED, THEREFORE, UNKNOWN IF THE AIRBAG WORKS OR NOT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608129July 3, 2014
SERVICE BRAKES
WE BOUGHT THE VEHICLE USED IN 2012, WITH APPROX. 37K MILES ON IT. WITHIN 50 MILES, WE REALIZED THE BRAKES HAD AN ISSUE & TOOK IT BACK TO THE CHEVY DEALER, WHO DID THE REPAIRS FREE OF CHARGE. SINCE THAT TIME, WE HAVE HAD TO REPLACE/REPAIR THE BRAKES (SPECIFICALLY THE ROTORS) 3 TIMES- APPROX. EVERY 10K MILES, AS THE VEHICLE NOW SITS AT 63K MILES. I UNDERSTAND BRAKE PAD WEAR- BUT REPLACING THE *ROTORS* THAT OFTEN IS RIDICULOUS AND EXPENSIVE. SOMETHING IS CAUSING THE ROTORS TO WARP, EITHER POOR QUALITY MATERIALS OR A PROBLEM WITH THE HYDRAULICS CAUSING UNEVEN BRAKING- PLEASE INVESTIGATE & START A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607766July 2, 2014
AIR BAGS, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHILE THE VEHICLE WAS IN MOTION AND DIMMED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE AIR BAG INDICATOR WOULD NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607435July 1, 2014
SERVICE BRAKES
BRAKE LIGHTS ARE ALWAYS ON AND MY CRUISE CONTROL STOPPED WORKING. THE BRAKE LIGHTS ARE A FAIRLY LARGE SAFETY CONCERN AND I'VE READ ARTICLES ONLINE THAT LEAD ME TO BELIEVE I'M NOT THE ONLY ONE DEALING WITH THIS PROBLEM. READ SOMETHING ABOUT FAULTY WIRING CAUSING PROBLEMS WITH THE CRUISE CONTROL AND BRAKE LIGHT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607453July 1, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKES LIGHTS WERE ONLY WORKING INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT ANTI-THEFT SYSTEM ENGAGED WITHOUT WARNING PREVENTING THE DOORS FROM LOCKING AND THE RADIO FROM TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, AND SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607553July 1, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE FUEL PUMP MODULE WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607586July 1, 2014
AIR BAGS, STEERING, ELECTRICAL SYSTEM
I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AND A NEWER TOYOTA TUNDRA MADE UNSAFE LANE CHANGE AND AT HIGH SPEEDS CAME INTO MY LANE AND MADE IMPACT AND PUSHED ME INTO CEMENT BARRIER. THE TRUCK THEN SPUN COUNTER CLOCKWISE AND COLLIDED WITH THE FRONT OF MY CAR. I SUFFERED SMALL NECK FRACTURES AND SEVERE SPINAL ISSUES. THE AIRBAGS NEVER DEPLOYED AND THE DOCTOR STATED THE FRONT AIRBAG NOT DEPLOYING CREATED ISSUE WITH THE SEVERITY OF SPINE INJURY. PRODUCT LIABILITY OF THE SATURN AIRBAGS NEEDS TO BE ADDRESSED BY GM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10607630July 1, 2014
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
DOOR LOCKS MALFUNCTION CONSTANTLY LOCKING AND UNLOCKING. ENGINE HEAT CAN BE FELT INSIDE THE CAR WHEN DRIVING CAUSING THE A/C TO BE USED EXCESSIVELY WAISTING MORE GASOLINE. WINDSHIELD WIPERS WEAR OUT QUICKLY AND DO NOT WIPE WATER OFF OF DRIVER SIDE GLASS WELL. RADIO AND SPEAKERS ELECTRICAL MALFUNCTIONING. LETTERING RUBBED OFF ON FUNCTIONAL BUTTONS ON STEERING WHEEL AND DOORS. AIR BAG LIGHT MALFUNCTION. HOOD OF CAR DEVELOPED WEATHER SPOTS. INSULATION AT THE TOP OF FRONT WINDOW WORN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607096June 30, 2014
AIR BAGS
WE HAVE OWNED A 2007 SATURN AURA, VIN [XXX] SINCE IT WAS NEW. WHEN IT HAD ABOUT 5000 MILES THE SERVICE AIR BAG LIGHT CAME ON AND THE PASSENGER AIR BAG WENT OUT EVEN THOUGH THERE WAS A PASSENGER IN THE SEAT. A FEW MINUTES LATER THE LIGHT WENT OUT. THIS WOULD HAPPEN OFF AND ON BUT THE DEALERSHIP COULD NEVER FIND A CODE. RECENTLY IT BEGAN DOING IT AGAIN QUIET OFTEN AND WAS REALLY INTERMITTENT. I TRIED ONSTAR DIAGNOSTICS BUT EVERY TIME I'D PUSH THE ONSTAR BUTTON THE LIGHT WOULD GO OUT AND THEY COULD NEVER FIND A CODE. I TOOK IT TO OUR CHEVY DEALERSHIP ON FRIDAY AND THEY CALLED ME TODAY SAYING IT'S A BAD PASSENGER DETECTION MODULE. LOOKING AT WWW.ARFC.ORG'X WEB SITE THIS HAS BEEN AN ISSUE WITH A LOT OF THESE VEHICLES. SINCE THERE'S BEEN NO RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607204June 30, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK AND MY CAR SEEMED TO SHIFT ODDLY BETWEEN SECOND AND THIRD GEARS. ROUGH, JERKY AND REVVING WHEN IT DIDN'T NEED TO. WHEN I WAS BACKING INTO MY PARKING SPACE IN THE GARAGE, I PUT THE CAR IN REVERSE AND IT DIDN'T HAVE ANY POWER. IT HESITATED LIKE IT DIDN'T WANT TO GO AND THEN IT FINALLY MOVED. I HAD TO DO THIS TWO OR THREE TIMES TO GET INTO MY PARKING SPOT AND EACH TIME IT WAS WORSE. I CALLED THE SHOP AND HAD IT TOWED BECAUSE I SUSPECTED THE TRANSMISSION WAS HAVING ISSUES, AND EVEN SAW ONLINE THAT THERE HAD BEEN SOME RECALLS ON THE SATURN AURA FOR THAT YEAR ON THE TRANSMISSION, BUT THE DEALER SAID THERE ARE NO ACTIVE RECALLS ON MY VEHICLE. I NEED A NEW TRANSMISSION NOW ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606773June 29, 2014
AIR BAGS
PASSENGER AIR BAG ON/OFF INDICATOR INTERMITTENTLY TURNS TO "OFF" EVEN WITH A PASSENGER WEIGHING IN EXCESS OF 150 POUNDS IN THE SEAT. STOPPING AND RESTARTING THE CAR SOMETIMES CORRECTS THE ISSUE TEMPORARILY. RESEARCH SHOWS THIS IS A COMMONLY REPORTED PROBLEM AND THAT, IN FACT, THE SYSTEM WILL MALFUNCTION IN AN ACCIDENT. DUE TO THE DANGEROUS NATURE OF THIS FAILURE, THERE SHOULD BE A REQUIRED RECALL FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606140June 26, 2014
POWER TRAIN
WHILE DRIVING THE CAR NEAR MY HOME I TRIED TO GO IN REVERSE AND THE CAR WOULD NOT MOVE. THE CAR ALSO WILL NOT GO OVER 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606039June 25, 2014
POWER TRAIN
LOST COMMUNICATION WITH TRANSMISSION, GM TOLD ME TCM, I REPLACED FOR $1277. GOT THE CAR BACK STILL SAME PROBLEM NOW THEY SAY I NEED A TRANSMISSION OVERHAUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605018June 22, 2014
POWER TRAIN
WAS DRIVING MY CAR UP A HILL IT WOULD NOT SHIFT GEARS THERE WAS ALSO A BURNING SMELLTHE CAR JUST STOP MOVING IN THE MIDDLE OF TRAFFIC WE WERE GOING ABOUT 45 MILES PER HOUR IT WOULD GO AND JERK TO THE NEXT GEAR AND THEN ALL OF A SUDDEN STOP THERE WERE CARS WHO SWERVED TO MOVE OUT OF THE HIGHWAY AS WELL AS OTHER PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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