Saturn Aura Complaints

1,444 consumer complaints on file.

#10667757December 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH ON ICE, THE VEHICLE SLID AND CRASHED INTO A MEDIAN, SPUN ACROSS THREE LANES, AND CRASHED INTO A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS INFORMED THAT THE FRONTAL IMPACT WAS NOT THE INITIAL IMPACT; THEREFORE, THE AIR BAGS WOULD NOT HAVE DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667487December 21, 2014
POWER TRAIN
GOT TO THE BANK PARKED A CAR AND IT DID NOT WANT TO GO TO PARK,SOMEHOW GOT IT TO DRIVE AND GOT BACK TO THE WORK PLACE,DID NOT WANT TO GO INTO THE REVERSE OR ANY OTHER GEAR,PUSHED CAR INTO THE PARKING LOT. DID GET RECALL NOTICE EARLIER IN THE YEAR BUT DID NOT HAVE TIME TO TAKE IT IN FOR THE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667245December 19, 2014
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE INSTRUMENT CLUSTER FAILED WHEN ATTEMPTING TO CHANGE GEARS. IN ADDITION, THE REAR PASSENGER DOOR LOCK FAILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC AND VEHICLE SPEED CONTROL) AND 14V224000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,622.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664500December 16, 2014
POWER TRAIN
CAR STOPPED, NO ACCIDENT INVOLVED. LOCAL MECHANIC INSPECTED AND TOLD ME THAT THE TRANSMISSION CABLE HAD BROKEN. BROUGHT TO COURTESY MOTORS IN LAFAYETTE, LA.. I WAS INFORMED THAT THE 2009 MODEL WAS NOT A PART OF THE RECALL THAT INVOLVED OTHER SATURNS THAT HAD BEEN RECALLED THROUGH 2008. I PURCHASED MY 2009 IN LATE 2008 AND I WOULD THINK THAT THE SAME TYPE PART WAS USED IN THE 2009. GMC WILL NOT REPAIR THE PART AT THEIR COST. I THINK THAT THE 2009 MODELS SHOULD HAVE BEEN RECALLED AS WELL AS ALL OTHER MODEL YEARS, FOR THE SAFETY OF THOSE BUYERS OF 2009 MODELS (THE LAST YEAR THEY WERE SOLD).. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663526December 11, 2014
ELECTRICAL SYSTEM
WHILE TURNING LEFT THROUGH A BUSY INTERSECTION POWER STEERING WAS LOST AND I ALMOST SIDE SWIPED ANOTHER VEHICLE . THE RECALL THAT IS ACTIVE DOES NOT INCLUDE THIS VIN NUMBER , EVEN THOUGH IT HAD THE SAME FAILURE . I BELIEVE THIS SHOULD EITHER BE EXPANDED OR TAKEN ON BY CASE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663414December 10, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I BEGAN HAVING ISSUES WITH MY CAR CONSTANTLY JERKING AS THE CAR ACCELERATED UP TO 40MPH. I ASSUMED I MUST HAVE PUT BAD GAS IN MY CAR SINCE I VISITED A GAS STATION I NORMALLY DO NOT FREQUENT. I TOOK THE CAR IN AND THEY CLAIMED IT WAS BAD GAS BUT HERE WE ARE A YEAR LATER WITH THE SAME ISSUES AND CLEARLY IT WAS NOT BAD GAS AND I GOT RIPPED OFF FOR REPLACING MY FUEL PUMP AND HAVING TO PAY FOR A RENTAL CAR. I HAVE WASTED OVER $2K TRYING TO FIGURE OUT WHAT THE ISSUE IS WITH MY CAR AND I STILL HAVE ALL MY RECEIPTS AS PROOF. THE CAR JERKS WHEN IT IS VERY COLD OUT AND VERY HOT, MY CAR STALLED NUMEROUS OF TIMES SINCE THIS ISSUE HAS BEGAN. I HAVE HAD TONS OF DIAGNOSTICS DONE AND NO ONE CAN FIGURE OUT WHY IT IS "MISFIRING". I HAD MY THROTTLE BODY CLEANED, CHECKED MY FUEL LINES AND INJECTORS, HAD THE SPARK PLUGS CHECKED, AND HAD THE MAF SENSOR REPLACED TWICE. THE CHECK ENGINE LIGHT CAME ON TWICE BUT THREW FALSE CODES SPECIFICALLY THE MAF SENSOR. I HAVE BEEN RESEARCHING ONLINE FOR A YEAR AND I NOTICED OTHER SATURN AURA DRIVERS HAVE BEEN EXPERIENCING THE SAME ISSUE WITH NO HELP FROM GM OR A SOLUTION. I KEEP THE MAINTENANCE UP ON MY CAR SO I DO BELIEVE THERE SEEMS TO BE SOME SORT OF KNOWN FAILURE WITH THESE CARS. I HAD MY TRANSMISSION CHECKED AND FLUSHED AND WAS TOLD ITS IN GOOD CONDITION. SO EITHER THIS IS SOME SORT OF ELECTRICAL ISSUE OR A BAD PART THAT IS NOT BEING RECALLED. I WOULD LIKE FOR RECALL TO BE MADE ON THIS MODEL SINCE NUMEROUS OF DRIVERS HAVE REPORTED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663419December 10, 2014
AIR BAGS, SEAT BELTS
I WAS DRIVING NORTH ON THE HWY AND THE OTHER PERSON RAN A STOP SIGN AND T-BONED ME ON THE DRIVER SIDE. MY FACE AND BODY SMASHED INTO THE DRIVERS DOOR CAUSING SEVER WHIPLASH AND SOME OTHER THINGS YET IDENTIFIED BY AN ORTHOPEDIC SURGEON. THE DRIVERS DOOR AND REAR DRIVERS DOOR IS SMASHED ALL THE WAY TO THE SEATS, PUSHING ON THE SEATS AND NONE OF THE AIRBAGS DEPLOYED. I AM STILL SEEING DOCTORS TO FIGURE OUT WHAT IS WRONG WITH MY SHOULDER, NECK AND BACK. NEEDLESS TO SAY MEDICAL CARE IS STILL NEEDED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663430December 10, 2014
AIR BAGS
I WAS DRIVING NORTH ON THE HWY AND THE OTHER VEHICLE RAN A STOP SIGN AND T-BONED ME ON THE DRIVER SIDE. MY FACE AND BODY SMASHED INTO THE DRIVERS DOOR CAUSING SEVER WHIPLASH AND OTHER THINGS NOT YET IDENTIFIED BY MY DOCTOR. THE DRIVERS DOOR AND REAR DRIVERS SIDE WAS SMASHED PUSHING UP AGAINST THE SEATS (FRONT AND BACK) NONE OF THE AIRBAGS DEPLOYED. I AM STILL SEEING DOCTORS TO FIGURE OUT WHAT IS WRONG WITH MY SHOULDER, NECK, AND BACK. NEEDLESS TO SAY MEDICAL CARE IS STILL NEEDED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663105December 9, 2014
ENGINE
ENGINE LIGHT CAME ON AND THEN WENT OFF THE SAME DAY. ENGINE LIGHT CAME ON AGAIN A FEW WEEKS LATER. TOOK IT FOR SERVICE, SAID IT MIGHT BE BECAUSE AN OIL CHANGE WAS NEEDED BUT IF LIGHT CAME ON AGAIN IT WAS LIKELY THE TIMING CHAIN AND I SHOULD TAKE IT TO THE DEALER. LIGHT WAS ON IMMEDIATELY AFTER SERVICE AND THE SERVICE TRACTION LIGHT CAME ON AT THE SAME TIME (THIS WAS THE FIRST TIME THAT LIGHT CAME ON). TOOK IT TO DEALER AND THEY CONFIRMED IT IS THE TIMING CHAIN. GOING TO COST ABOUT $2700 AND 2-3 DAYS TO FIX. NOT SURE WHY THIS MODEL WASN'T RECALLED WHEN THE 2007 SATURN OUTLOOK WAS RECALLED FOR THE EXACT SAME PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662913December 8, 2014
SEATS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS MAKING A TURN, THE BRAKES MALFUNCTIONED MAKING THE VEHICLE VERY DIFFICULT TO STOP. THE CONTACT INDICATED THAT THE FAILURE WOULD ONLY OCCUR WHILE PRESSING THE BRAKES AND TURNING THE STEERING WHEEL AT THE SAME TIME. IN ADDITION, THE DRIVER'S SIDE SEAT BRACKET HAD FAILED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE SEAT BRACKET WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662622December 7, 2014
POWER TRAIN
VEHICLE WILL NOT GO IN REVERSE. HAVE DONE SOME RESEARCH AND HAVE SEEN THAT GM IS AWARE OF A SHIFTER CABLE FRAYING, BUT NO RECALLS HAVE BEEN SENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661871December 3, 2014
STEERING, SEATS
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A UNUSUAL SOUND THAT CAME FROM THE DRIVER SEAT AND A SQUEAKY SOUND THAT CAME FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER MECHANIC AND DIAGNOSED THE FRACTURED OF DRIVER SEAT WELL MOUNT AND FAILURE OF THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661933December 3, 2014
FUEL/PROPULSION SYSTEM
FUEL LEAK. STRONG ODOR OF GAS AT THE THE FUEL TANK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661601December 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHEN MAKING A LEFT OR RIGHT TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000...UPDATED 01/06/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661368November 30, 2014
SEATS
DRIVER SEAT BECAME UN WELDED A BIG PIECE OF METAL NOW STICKS OUT ON THE SEAT IT AFFECT THE GETTING IN AND OUT AS WELL AS NORMAL DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661371November 30, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE BRAKE LIGHTS ON MY CAR ENGAGE AND DISENGAGE IN NO RELATION TO THE BRAKE PEDAL BEING DEPRESSED. WHILE DRIVING, THE BRAKE LIGHTS WILL ILLUMINATE ON THEIR OWN AND TURN OFF WHEN THE BRAKE PEDAL IS PUSHED. SOMETIMES, THE BRAKE LIGHTS WILL TURN OFF IF THE BRAKE PEDAL IS PULLED UP IN THE OPPOSITE DIRECTION. REPAIRS HAVE BEEN ATTEMPTED ON THE FOLLOWING OCCURRENCES: JULY 21, 2011, JULY 27, 2011, AUGUST 21, 2012, MARCH, 29, 2013, SEPTEMBER 24, 2014, NOVEMBER 19, 2014. REPAIRS HAVE INCLUDED THE FOLLOWING: BRAKE LIGHT SWITCH REPLACED (2 TIMES); DIELECTRIC GREASE APPLIED TO BCM CONNECTORS (APPROXIMATELY 12 TIMES); CRUISE CONTROL SWITCHES REPLACED; BRAKE PEDAL HOME POSITION RECALIBRATED (2 TIMES). THE ISSUE STILL HAS YET TO BE RESOLVED, DESPITE IT BEING INCLUDED IN A GM RECALL FROM AUGUST 2014 NUMBER 13036, AND HAVING IT TWICE BEEN ATTEMPTED UNDER SAID RECALL. THE GM DEALERSHIP TO WHICH THIS CAR HAS BEEN BROUGHT FOR THE RECALL, COLONIAL BUICK PONTIAC GMC IN WATERTOWN, MA CLAIMS THAT THEY HAVE DONE EVERYTHING UNDER THE TERMS OF THE RECALL AND IF THE PROBLEM PERSISTS THAN IT MUST BE PAID BY THE CUSTOMER. THIS IS ANTITHETICAL TO THE PURPOSE OF THE RECALL, WHICH IS TO FIX THE PROBLEM, DESPITE THE TERMS OF THE RECALL NOT FULLY ADDRESSING THE ERROR. THE SERVICE PEOPLE AT THE DEALERSHIP CLAIM THAT WHAT SHOULD BE FIXED NEXT IS REPLACING THE BRAKE LIGHT SWITCH, DESPITE THAT HAVING BEEN REPLACED TWICE. THE GM RECALL IS NOT FULLY ADDRESSING THE PROBLEM, AND I, AS THE CUSTOMER, SHOULD NOT BE EXPECTED TO PAY FOR ANY COSTS ASSOCIATED WITH FIXING THE MALFUNCTIONING BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661140November 27, 2014
STEERING
I LOST POWER STEERING ALL THE SUDDEN AS I WAS DRIVING DOWN THE ROAD SO I HAD TO PULL OVER TURN OFF ENGINE WAITED 5 SCONEDS TURN THE ENGINE BACK ON THEN THE POWER STEERING STARTED WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660563November 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVERS AND PASSENGERS SIDE AIR BAG SENSORS HAD TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 12/30/14*LJ THE CONSUMER STATED TWO AIRBAG SENSORS WERE REPLACED AT THE OWNER'S EXPENSE. UPDATED 05/28/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659819November 20, 2014
ENGINE
MY CAR ENGINE WOULD NOT STOP RUNNING OR TURN-OFF AT ALL WITH A KEY, WITHOUT A KEY DRIVER NOT ABLE TO STOP THE CAR AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659905November 20, 2014
POWER TRAIN
THERE IS A SERVICE BULLETIN FOR THIS AND MANY OTHER CARS TSB NUMBER: PIP-4327A THAT STATES GM IS AWARE THAT THERE IS A FAULTY WAVE PLATE IN THE TRANSMISSION AND THAT THE PLATE WILL BREAK AT SOME POINT. WHEN IT DOES BREAK IT COULD COST THE OWNER ANYWHERE FROM $2500 TO OVER $5,000 TO GET THE TRANSMISSION REPLACED/REBUILT. WHEN THE PLATE DOES BREAK, THE CAR IS DANGEROUS...THE CAR SLIPS INTO DIFFERENT GEARS AND SPEEDS WHICH CAN BE VERY DANGEROUS. PLEASE FOR GM TO TURN THIS INTO A RECALL AND RECALL/REPLACE THESE PLATES BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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