Saturn Aura Complaints

1,444 consumer complaints on file.

#10894336August 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CRUISE CONTROL IN MY 2008 SATURN AURA IS NOT FUNCTIONING. SERVICE ESC AND TRACTION CONTROL LIGHTS FLASH ON THE DASHBOARD INTERMITTENTLY. BRAKES LIGHTS ARE ON CONSTANTLY, EVEN WHEN THE BRAKE IS NOT APPLIED. I TOOK MY CAR TO A SATURN-APPROVED CHEVY DEALER FOR SERVICE AND REFERENCED THE NHTSA RECALL #14V252000 FROM 2014. THE MECHANICS CHECKED THE SCAN DATA AND FOUND THE BRAKE PEDAL LEARNED POSITION DATA WAS ERRACTIC IN THE BODY CONTROL MODULE AND WON'T HOLD THE SETTINGS. THEY CHECKED THE CIRCUITS AND CONNECTIONS (AND SUPPOSEDLY REPERFORMED THE 2014 RECALL REPAIR) BUT CONCLUDED THAT THE FAULT IS IN THE BCM. THEY SUGGESTED REPLACING THE BCM, AT A COST OF $600. I EXPLAINED TO THE MECHANIC THAT I BELIEVE THE FAILING BCM IS DUE TO THE VOLTAGE FLUCTUATIONS THAT PROMPTED THE RECALL, LEFT THE DEALERSHIP, AND CALLED GM. A SENIOR ADVISOR AT GM EXPLAINED THAT THEY WILL NOT DO ANYTHING ABOUT THE APPARENT SAFETY DEFECT BECAUSE THE RECALL DID NOT REQUIRE REPLACEMENT OF THE BCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893684August 6, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOR TWO DAYS WHEN STARTING IT MADE A WEIRD NOISE BUT IT SOUNDED LIKE THE FAN TO THE A/C MIGHT BE GOING. THEN MY WARNING GAUGES STARTED APPEARING WARNING OF MY AIR BAG AND OIL. THE NEXT TIME I WENT TO START THE CAR THE CAR WOULD NOT START AT ALL AND THE LIGHTS INSIDE THE CAR FLASHED AND THE CAR MADE A STRANGE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888427July 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE THE CONTACT ATTEMPTED TO SHIFT GEARS TO DRIVE THE VEHICLE, THE SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V224000 AND 12V460000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888134July 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887552July 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK IN PARK. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886234July 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE STATIONARY, THE TRANSMISSION SHIFT CABLE FAILED CAUSING THE VEHICLE NOT TO BE ABLE TO SWITCH GEARS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884782July 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH AND TURNING INTO A PARKING LOT, THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE BRAKE LIGHTS WERE ILLUMINATED FOR APPROXIMATELY THREE MILES. HOWEVER, WHEN THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL FOR THE SAME FAILURE IN SEPTEMBER OF 2014. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 77,054. UPDATED 08/30/16*LJ THE CONSUMER WENT TO ANOTHER DEALER, WHERE THE PROBLEM WAS FIXED. UPDATED 10/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884461July 13, 2016
AIR BAGS
I CARRIED MY CAR TO THE CHEVROLET DEALER AFTER GETTING A "SERVICE AIRBAG" MESSAGE I WAS TOLD THAT THIS WAS DANGEROUS AND THAT I NEEDED TO REPLACE THE PASSENGER MODULE AND SENSOR. THE COST QUOTE WAS OVER $1200.00. IT IS BEING REPAIRED AS I WRITE. HOWEVER, SINCE THEY ADMITTED THAT THIS IS DANGEROUS, SINCE MY CAR HAS LESS THAN 54,000 MILES, AND BASED ON THE ENORMOUS COMPLAINTS, IT SEEMS OBVIOUS THAT THIS SHOULD BE A RECALL SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883241July 12, 2016
FUEL SYSTEM, GASOLINE
2007 SATURN AURA. CONSUMER SEEKS REIMBURSEMENT FOR FUEL PUMP LEAKAGE RECALL REPAIRS. *SMD THE CONSUMER STATED THE FUEL PUMP WAS LEAKING AND HE COULD SMELLED GAS INSIDE AND OUTSIDE OF THE VEHICLE. THE FUEL PUMP WAS REPLACED AT A COST OF $ 493.35. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884094July 11, 2016
FUEL/PROPULSION SYSTEM
POSSIBLE LEAK IN AREA OF FUEL TANK, STRONG ODOR OF GASOLINE, ESPECIALLY AFTER DRIVING FOR ANY LENGTH OF TIME. I BELIEVE THE SEAL BETWEEN THE FUEL TANK AND THE FUEL PUMP IS LEAKING. IT APPEARS TO BE THE SAME PROBLEM WITH THE SATURN ION (RECALL NUMBER 12V459000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884093July 11, 2016
TRACTION CONTROL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. IN ADDITION, THE CRUISE CONTROL WOULD NOT ENGAGE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE REMOTE STARTER WOULD NOT WORK. THE VEHICLE WAS REPAIRED IN SEPTEMBER OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882665July 5, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR SHIFT WOULD NOT MOVE. THE CONTACT NOTIFIED A NEARBY MECHANIC OF THE FAILURE. THE MECHANIC STATED THAT THERE WERE LOOSE SCREWS IN THE GEAR SHIFT. ONCE THE MECHANIC TIGHTENED THE SCREWS, THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE SHE WAS INFORMED THAT REPAIRS COULD NOT BE MADE. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THE GEARS WERE GETTING JAMMED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881920June 30, 2016
AIR BAGS
IT SAY SOMETHINGS ABOUT RECHARGE AIRBAGS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10877123June 28, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING 40 MPH, THE TRACTION AND BRAKE WARNING LIGHTS ILLUMINATED AT 4 RPMS. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876432June 24, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2009 SATURN AURA. LAST YEAR, IT WAS RECALLED DUE TO A FAULT WITH A BREAK LIGHT MALFUNCTION, CAUSING THE BREAK LIGHTS TO REMAIN ILLUMINATED AT ALL TIMES. I TOOK MY SATURN IN TO MY LOCAL GM TECHNICIAN TO HAVE THE ISSUE ADDRESSED AT THAT TIME. UNFORTUNATELY, THE ISSUE HAS RETUNED TO MY VEHICLE WITHIN THE LAST MONTH, AND MY BRAKE LIGHTS ARE CONSTANTLY ON WHILE I'M DRIVING THE CAR, UNLESS I ACTUALLY USE THE BREAK PEDAL, AT WHICH POINT, THEY GO OFF. I AM AT ODDS WITH MY LOCAL GM SHOP AS TO LOOKING AT THIS ISSUE AGAIN (AS IT WAS A SAFETY RECALL), AND I'M HOPING I CAN GET SOME KIND OF AUTHORIZATION OR VOUCHER TO PERFORM THIS SERVICE AGAIN TO TAKE CARE OF THIS ALREADY-RECALLED ISSUE. GM WOULD LIKE TO CHARGE ME TO PERFORM A SERVICE DIAGNOSTIC TEST, AND CANNOT GUARANTEE THAT THE ORIGINAL TERMS OF THE RECALL WOULD BE HONORED. I DON'T FEEL IT IS RIGHT TO SPEND MONEY ON A VEHICLE SAFETY ISSUE (UNDER A RECALL, NO LESS) CONSIDERING THAT GM HAS ALREADY RECALLED MY CAR ONCE AND THIS IS THE SAME PROBLEM I HAD IN THE PAST WHICH PROMPTED THE ORIGINAL RECALL IN THE FIRST PLACE. IT IS DANGEROUS TO DRIVE MY CAR IN ITS CURRENT CONDITION, AND I BELIEVE UNFAIR FOR GM TO TAKE ADVANTAGE OF TREATING THIS REPEAT ISSUE AS A "NEW" ISSUE. ANY INFORMATION YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876127June 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. AFTER THE VEHICLE WAS PLACED IN PARK, BUT MOVED FORWARD AND IN REVERSE. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE, IT MOVED AS IF IT WERE IN NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 12V460000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875595June 21, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MENTIONED THAT OTHER DRIVERS NOTICED AND INFORMED THE CONTACT THAT THE REAR OF THE VEHICLE WAS ON FIRE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE BEFORE IT CAUGHT FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 08/30/16*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10873852June 13, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
TAKATA RECALL THE ECM LIGHT WAS ON THE BRAKE LIGHTS STAY ON WHEN CAR IS ON AND WHEN APPLYING THE BRAKES THE BRAKE LIGHTS GO OUT. IT HIS DIFFICULT TO MOVE THE SHIFTER FROM PARK TO ANOTHER GEAR. I HAVE THIS CAR FOR 2 YEARS AND EVERY TIME I CHECK THERE IS NO RECALL ON MY CAR. THE AIR BAG LIGHT ON PASSENGER SIDE COMES AND GOES ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873604June 10, 2016
SERVICE BRAKES
RECALL OCT 2014 FOR BODY CONTROL MODULE BCM WAS FIXED BY DEALER (REEDMAN TOLL, LANGHORN, PA). ABOUT 3 WEEKS AGO MY CAR STARTED DOING THE SAME THING. BRAKE LIGHTS GO ON FOR NO REASON (EVEN IF THE CAR IS PARKED WITH NO ONE IN IT); TOUCH BREAK PEDAL LIGHTLY AND BRAKE LIGHTS GO OUT; TOUCH HARDER AND THEY COME BACK ON. RIDING DOWN ROAD MESSAGE IS DISPLAYED ON DASH "SERVICE TRACTION" THEN "ESC OFF". THIS IS EXACTLY HOW IT WORKED BEFORE THE RECALL. IT DOES THIS MOST DAYS BUT NOT ALL. SOMETIMES THE BRAKES LIGHTS WORK CORRECTLY. SOMETIMES WHEN DRIVING WITH THE PROBLEM, THE PROBLEM SEEMS TO CORRECT ITSELF AFTER A WHILE AND THEN COMES BACK (ON THE SAME TRIP). CALLED SAME DEALER AND THEY SAID THEY CAN ONLY FIX A RECALL ONCE AND THAT I WOULD HAVE TO PAY TO HAVE IT FIXED AGAIN. I RIDE THE PA TURNPIKE EVERYDAY AND HAVE NOTICE SEVERAL GM CARS THAT HAVE THE SAME PROBLEM. SEEMS TO ME THEY PUT A BAND AID ON IT AND NEVER FIXED IT PROPERLY. THIS IS A SAFETY ISSUE FOR THE PEOPLE BEHIND ME SINCE THEY NEVER KNOW WHEN MY BRAKES ARE ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873608June 10, 2016
SEATS
DRIVERS SEAT TRACK BROKEN. WELD BETWEEN A CROSS TUBE AND THE TRACKS BROKE WHICH APPEARS TO BE A COMMON PROBLEM WITH GM CARS OF A CERTAIN TYPE DURING THIS SAME YEAR AS WELL AS BEFORE AND AFTER 2007. SEAT NOW IS NOT STABLE, IT ROCKS BECAUSE IT DROPPED DOWN IN THE BACK LEFT REAR OF THE SEAT. UNSTABLE DRIVERS SEAT IS NOT AN IDEAL SITUATION FOR MAINTAINING CONTROL OF THE VEHICLE UNDER CERTAIN MANEUVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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