SAAB 9-5 Complaints

557 consumer complaints on file.

#10562209January 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SAAB 9-5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL AND THE BRAKES SEIZED AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND DISCOVERED THAT THE IGNITION DISCHARGE MODULE WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 06V410000 (ELECTRICAL SYSTEM) AND CALLED THE MANUFACTURER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558046December 31, 2013
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
THE HORN OFTEN FAILS TO WORK WHEN THE STEERING WHEEL MOUNTED AIRBAG COVER IS PRESSED. THIS IS AN ONGOING, UNRESOLVED PROBLEM. A DEALER REPLACED A PART UNDER WARRANTY BUT THAT DID NOT FIX THE PROBLEM. I HAVE SEEN SEVERAL OTHER 2002+ 9-5S WITH THE SAME HORN FAILURE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558047December 31, 2013
SEATS, SEAT BELTS
THE FRONT SEATBELTS FRAY NEAR WHERE THE BUCKLE SECURES THE BELT WHEN IN USE. THE SEATBELT WAS REPLACED WITH OEM PARTS FOR THIS REASON. THE NEW BELT HAS FRAYED AGAIN OVER A SHORT PERIOD OF TIME. OTHERS REPORT SIMILAR PROBLEMS, PERHAPS DUE TO SOMETHING ROUGH ABRADING THE BELT SOMEWHERE ALONG THE BELT PATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536965August 23, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 SAAB 9-5. THE CONTACT STATED THAT THE CHECK REAR TAILLIGHT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH TAIL LIGHT BULB SOCKETS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522549July 1, 2013
ENGINE
ENGINE MISFIRING, DUE TO COMMON DI CASSETTE ISSUES THAT PLAGUED OTHER MODELS, SOME OF WHICH WERE PREVIOUSLY RECALLED. THIS SHOULDN'T FAIL AFTER ON 60,000, REGARDLESS OF AGE, ESPECIALLY GIVEN IT'S EXORBITANT COST. THANKFULLY IT HASN'T FAILED ME ON THE HIGHWAY (YET). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521786June 25, 2013
ELECTRICAL SYSTEM
I JUST BOUGHT THIS CAR. THE CHECK ENGINE LIGHT COMES ON INDICATING A SERIOUS PROBLEM. I HAD THE ERROR CODES CHECKED. THEY ARE P1312 AND P1334. THESE CODES INDICATE A PROBLEM WITH THE "DIC" (DIRECT IGNITION CONTROLLER). EARLIER MODELS WERE SUBJECT TO RECALL. THERE IS APPARENTLY STILL A PROBLEM. I KEEP CLEARING THE WARNING SIGNAL, BUT IT KEEPS RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520408June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1999 SAAB 9-5. THE CONTACT STATED THAT WHILE PARKED, THE PASSENGER'S SIDE IMPACT AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN A CRASH OR ANY TYPE OF IMPACT. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST HOWEVER, DEALER DID NOT PROVIDE AN EXPLANATION ON WHAT CAUSED THE AIR BAG TO INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510972May 7, 2013
ENGINE, ELECTRICAL SYSTEM
UNKNOWN- DIRECT IGNITION CASSETTE UNIT HAS BEEN REPLACED THREE TIMES. EACH TIME OF REPLACEMENT THE ACTUAL PART HAS MELTED, BURNED OUT CAUSING THE CAR TO AUTOMATICALLY SHUT DOWN. THE CAR ONLY HAS 72,000 MILES. THE PART IS MELTING AGAIN MAKING THIS THE FOURTH REPLACEMENT IN A 3 MONTH PERIOD. ENGINE - EXHAUST MANIFOLD/CATALYTIC CONVERTER NEEDS TO BE REPLACED AND ALL SAAB AUTHORIZED DEALERS IN NORTHERN CA. STATE THEY ARE UNABLE TO GET PART DUE TO BEING ON BACK ORDER AND NO IDEA WHEN THE PART WILL BE AVAILABLE. BUT I WAS ABLE TO FIND THE PART OUT OF STATE IN CHICAGO AT QUALITY AUTO PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505800April 10, 2013
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
KUMHO ECSTA LX PLATINUM 225/45ZR17 TIRE ON LEFT FRONT OF SAAB 9-5 WITH APPROXIMATELY 25,000 MILES USE BLEW OUT SUDDENLY (RAPID LOSS OF AIR) AND WITHOUT WARNING AT 35 MPH. APPEARS TO HAVE SEVERAL CRACKS IN SIDEWALL NEAR TREAD. PRIOR TO BLOWOUT, SLIGHT LEFT PULL IN CAR STEERING WAS NOTED DURING INTERSTATE DRIVING, BUT ASSUMED TO BE ALIGNMENT ISSUE SINCE ALL TIRES MAINTAINED NORMAL PRESSURE. TIRE WAS REPLACED; DEALER DETERMINED TIRE WAS DEFECTIVE (POSSIBLE INTERNAL BELT SLIP). FAILED TIRE IS AVAILABLE FROM OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503504March 18, 2013
WHEELS:RIM, TIRES
ON FEB 20, 2013, I WENT TO GILLYS, A LOCAL TIRE COMPANY, SOLD ME TWO TIRES AND WELDED A CRACKED RIM. ON MAR 2, 2013 THE TIRE BLEW OUT AND UPON INSPECTION AT WALMART AUTOMOTIVE. IT WAS DISCOVERED THE TIRE WAS ILLEGALLY PLUGGED ON INNER WALL. THE RIM HAD RECRACKED. THIS VIOLATES 49 CFR 570.10 WHEEL ASSEMBLIES. THE COMPANY THAT SOLD ME THE FAULTY TIRES WITHOUT MY KNOWLEDGE. I BELIEVED I WAS PURCHASING TWO USED TIRES WITHOUT PLUGS, BUT RECEIVED TWO TIRES WHICH SHOULD NEVER BE ON THE ROAD. ONCE I NOTIFIED THE TIRE SHOP, THE OWNER DISPUTED THE FINDINGS DESPITE TWO LETTERS FROM SEPARATE TIRE SHOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496946February 9, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING APPROXIMATELY 30-35 MPH DOWN A FOUR LANE ROAD WHEN THE CAR STALLED LEAVING ME WITH NO POWER AT THE ACCELERATOR. IT BECAME VERY DIFFICULT TO STEER THE CAR AND THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WHERE THE CAR CAME TO A COMPLETE STOP BLOCKING THE ENTRANCE/EXIT OF A GAS STATION. I WAS LESS THEN 200 FEET FROM WHERE I WAS TURNING ONTO THE ENTRANCE RAMP OF A HIGHWAY. THE GAS STATION ATTENDANT WAS VERY UPSET TELLING ME I CAN NOT LEAVE MY CAR THERE. THE CAR WOULD NOT START AFTER SEVERAL ATTEMPTS. THE CAR WAS TOWED TO THE MECHANIC. THE CAR HAS BEEN AT THE SERVICE STATION FOR OVER 2 WEEKS NOW. THE TECHNICIAN IS UNABLE TO FIND THE REASON THE CAR STALLED. HOWEVER HE EXPLAINED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY ARE OPERATIONAL. HE ALSO EXPLAINED THAT THERE IS NO ELECTRICITY GETTING TO THE FUEL PUMP. HE HAS ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IS IN THE PROCESS OF CHECKING ALL SENSORS AND RELAYS. DURING MY OWN RESEARCH, I HAVE FOUND THAT THESE CARS HAVE FAULTY ELECTRICAL SYSTEMS WITH MANY RECALLS ON THE DIRECT IGNITION CASSETTE (DIC). AT THIS POINT, WE DO NOT KNOW WHAT CAUSED THE PROBLEM. I AM A SINGLE MOTHER WITH 2 YOUNG CHILDREN AND RELY ON THIS AUTOMOBILE ON A DAILY BASIS. IN FACT, I HAD JUST DROPPED MY DAUGHTER (9 YEARS OLD) OFF AT DANCING SCHOOL. I WAS JUST ON THE HIGHWAY 20 MINUTES PRIOR TO DROPPING MY DAUGHTER OFF AT DANCING SCHOOL. I AM EXTREMELY CONCERNED THAT THIS WILL HAPPEN AGAIN. I CAN NOT AFFORD TO HAVE THIS PROBLEM HAPPEN WITHOUT CAUSE AND WARNING. WOULD YOU PLEASE FORWARD ME ANY INFORMATION VIA E-MAIL OR REGULAR MAIL THAT WOULD HELP ASSURE ME THIS PROBLEM WILL NEVER HAPPEN AGAIN. IF YOU KNOW THIS CAR IS PROBLEMATIC THEN PLEASE INFORM ME TO SELL THE CAR SO I CAN GET A MORE RELIABLE CAR THAT WILL PREVENT THE RISK OF INJURY OR DEATH TO ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489047December 17, 2012
AIR BAGS
I WAS INVOLVED WITH IN AN ACCIDENT ON FRIDAY DECEMBER 14TH, 2012. I WAS RETURNING TO WORK ON MY LUNCH BREAK AND A LADY RAN A RED LIGHT, PULLING OUT INFRONT OF ME, AND I ENDED UP T-BONING HER GOING ROUGHLY 45MPH. I WAS EXTREMELY DISAPPOINTED THAT NO AIR BAGS WERE DEPLOYED IN SUCH A SEVERE HEAD ON COLLISION. THE CAR HAS BEEN SEEN BY THE INSURANCE COMPANY AND THEY DECIDED TO TOTAL THE VEHICLE. IN SUCH A VIOLENT ACCIDENT I WOULD EXPECT THE AIR BAGS TO BE DEPLOYED, ESPECIALLY WHEN THE ACCIDENT WAS A FRONT ON COLLISION THAT TOTALED MY SAAB. I WAS TAKEN TO THE ER BECAUSE I HIT MY HEAD ON THE A FRAME AND HAD MAJOR BACK AND NECK PAIN. THIS PROBLEM ABOUT THE AIR BAGS NOT GOING OFF NEEDS TO BE KNOWN, AND I AM VERY DISAPPOINTED THAT THIS VEHICLE DID NOT MEET THE BASIC STANDARDS FOR SAFETY IN A HEAD ON COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481290October 21, 2012
SEAT BELTS
HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476690September 21, 2012
EXTERIOR LIGHTING
MY VEHICLE WAS SOLD ORIGINALLY IN CALIFORNIA AND HAS BEEN A CALIFORNIA REGISTERED VEHICLE AT ALL TIMES. IT HAS REAR FOG LIGHTS INSTALLED WITH IT'S OWN SEPARATE SWITCH ON CLUSTER DASH FOR THEM . THIS VEHICLE DOES NOT COMPLY WITH THE CALIFORNIA VEHICLE CODE 24602 FOG TAIL LAMPS OR REAR FOG LIGHTS. AS THE CODE STATES: 24602.(B)(3) THE EDGE OF THE LENS OF THE LAMP SHALL BE NO CLOSER THAN FOUR INCHES FROM THE EDGE OF THE LENS OF ANY STOP LAMP OR BRAKE. THIS VEHICLES REAR FOG LIGHT LENSES AND BRAKE LIGHT LENSES ARE RIGHT UP AGAINST EACH OTHER WITH NO SPACE GIVEN BETWEEN THEM. I HAVE ASKED THE MANUFACTURER OWNER ,WHICH WAS GENERAL MOTORS AT THE TIME TO REMEDY ISSUE. THEY HAVE DECLINED ANY ASSISTANCE. I HAVE EXPLAINED THIS IS A SAFETY ISSUES WHICH WAS WRITTEN INTO CALIFORNIA LAW FOR A PURPOSE. THE PROBLEM IS WHEN USING THEM WHEN WARRANTED ATMOSPHERIC CONDITIONS REQUIRE AND DO TO THEIR PLACEMENT IT CAN BE CONSTRUED AS IF THE VEHICLE IS BRAKING AS COMING TO A STOP OR STOPPED. I VEHICLE BEHIND IT COULD PANIC BRAKE OR HARD STEER TO RIGHT OR LEFT CAUSING AN ACCIDENT . I HAVE ALSO WRITTEN TO THE ORIGINAL SALES DEALER FOR ASSISTANCE. I BELIEVE THIS SHOULD HAVE BEEN A RECALL FOR THIS MODEL VEHICLE . YOUR ASSISTANCE AND INVESTIGATION INTO THIS APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476532September 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 9-5 SAAB. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED REPEATEDLY AS THE VEHICLE BEGAN TO SPUTTER AND JERK. THE CONTACT THEN MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL LINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 122,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470481August 13, 2012
STRUCTURE:BODY
MY VEHICLE HAS A CRACK ABOUT 2 INCHES IN LENGTH ON THE RIGHT REAR SIDE ON ROOF TOP. I CAN PROVIDE PICTURES AND WOULD LIKE MY VEHICLE INVESTIGATED INTO ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466572July 19, 2012
TIRES:TREAD/BELT, TIRES
TL* THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH HANKOOK TIRES HKH405, SIZE 225-45-17. THE DOT AND SERIAL NUMBERS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE FRONT TIRES TREAD WAS WORN PREMATURELY. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 12,000 UPDATED 08-24-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466591July 19, 2012
ENGINE
CHECK ENGINE LIGHT WAS SPORADICALLY ON FOR ABOUT TWO WEEKS. ON 7/14 COOLANT LEVEL LOW INDICATION CAME ON. COOLANT RESERVOIR WAS EMPTY. FILLED, STARTED ENGINE, COOLANT LEAKED IN A STEADY STREAM FROM THE CAR. TOWED TO DEALER. DIAGNOSED IGNITION CASSETTE AS FAULTY AND WATER VALVE (PART SERVICING HEATER CORE) AS FAULTY AND THE SOURCE OF THE LEAK. CHECK ENGINE LIGHT WAS DUE TO IGNITION CASSETTE. GOOD THERE IS A WARNING, BUT IT COULD BE MORE SPECIFIC, AS FAILURE OF THIS PART SHUTS DOWN THE ENGINE. WATER VALVE LEAK COULD CAUSE OVERHEATING. BOTH PARTS ARE CRITICAL AND FAILURE IN A CAR WITH SO LITTLE MILEAGE IS UNACCEPTABLE. THE IGNITION CASSETTE FOR MODEL YEARS 1999-2002 WAS RECALLED DUE TO OVERHEATING. THIS WAS REPORTEDLY FIXED. NOW THE PART THAT HAS FAILED IN A FAIRLY YOUNG CAR IS NOT AVAILABLE THROUGH NORMAL CHANNELS (SAAB PARTS USA) AND SHOPS ARE CHARGING INFLATED PRICES FOR THE PART (IN MY CASE $850 AS OPPOSED TO $465 LIST PRICE; AND MY DEALERSHIP CLAIMS THEY ARE NOT ABLE TO SELL IT FOR LESS. MY EXTENDED WARRANTY WILL NOT PAY MORE THAN LIST AND I AM BEING ASKED TO MAKE UP THE DIFFERENCE). THERE IS CLEARLY A PROBLEM WHEN A PART STANDARD TO OVER A MILLION VEHICLES IS NOT AVAILABLE EXCEPT FROM SHOPS WHO HAVE COLLECTED THE PARTS IN INVENTORY AND ARE NOW SELLING THEM ON SOMETHING NOT UNLIKE A BLACK MARKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458300May 14, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
RUNNING LIGHTS WILL NOT TURN OFF, EVEN AFTER THE CAR IS STOPPED AND THE KEY IS OUT OF THE IGNITION, CAUSING THE BATTERY TO RUN DOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452822March 23, 2012
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE IGNITION CASSETTE NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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