Ram 2500 Complaints (2015)

215 consumer complaints on file.

#11053917December 11, 2017
SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE STEERING DID NOT RESPOND EVEN WHEN THE STEERING COLUMN WAS MOVED. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE SEAT BELTS FAILED TO TIGHTEN AND THE CONTACT SUSTAINED BRUISES. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO SPORT CHRYSLER DODGE JEEP (200 ECHESTNUT ST, FT BRAGG, CA), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. SEE ALSO ODI 11083519. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11053290December 7, 2017
ENGINE
2015 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DIESEL WATER PUMP SAFETY RECALL. *LD UPDATED 12/07/2017*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051041November 28, 2017
VEHICLE SPEED CONTROL
ON NOVEMBER 4, 2017 AT ABOUT 10:30 AM AFTER HARD ACCELERATION TO 70 MPH ON AN OPEN FOUR LANE HIGHWAY IN CLEAR WEATHER, AND APPLICATION OF BRAKES, THE TRUCK RE-ACCELERATED ON ITS OWN WITH NO PRESSURE ON THE FUEL PEDAL. UPON APPLICATION OF THE BRAKES, THE TRUCK SLOWED BUT WHEN PRESSURE REMOVED FROM THE BRAKES, THE TRUCK RE-ACCELERATED. IT TOOK THREE SEPARATE APPLICATIONS OF THE BRAKES, BEFORE THE UNINTENDED ACCELERATION STOPPED, AND THE TRUCK WAS AGAIN UNDER CONTROL. THE TRUCK WAS TAKEN LATER THAT DAY TO A LOCAL AUTO PARTS STORE, AND THE CODES SCANNED. THERE WAS NO INDICATION OF ANYTHING AMISS. THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY AGAIN SCANNED THE CODES, WHICH REVEALED NO MALFUNCTIONS. THE MECHANICS TEST DROVE THE TRUCK TRYING TO REPLICATE THE SUDDEN UNINTENDED ACCELERATION BUT WERE UNABLE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048641November 27, 2017
WHEELS
FIRESTONE TIRES WITH ONLY LESS THAN 16000 MILES WORE OUT WHICH COULD CAUSE A WRECK IF I HAVE TO DRIVE VEHICLE IN BAD WEATHER OR RAIN. WE NOTICED AND EVEN SPOKE TO OUR DEALER AND MOPAR AND NOTHING WAS DONE. YOU BUY A NEW TRUCK AND PAY OVER 50,000 FOR IT YOU THINK THE TIRE WOULD LAST AT LEAST 3 TO 6 YRS OR AT LEAST 30,000 TO 60,000 MILES ANYWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048024November 22, 2017
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING, THE BRACKET ATTACHED TO THE TRACK BAR FAILED UNEXPECTEDLY. WHILE DRIVING 55 MPH, THE CONTACT TURNED RIGHT AND THE STEERING FAILED. THE VEHICLE BECAME UNSTABLE AND THE WHEEL SHOOK. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE BECAME UNSTABLE, BUT WAS STILL OPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT DROVE THE VEHICLE TO VERGER CHRYSLER JEEP DODGE (1400 OCEAN BOULEVARD, COOS BAY, OR 97420, (541) 888-5594) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED WELDING FOR THE BRACKET ON THE FRAME. THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THE CONTACT WAS INFORMED TO COVER ALL EXPENSES. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 23,998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045879November 14, 2017
SUSPENSION
FRONT END WOBBLE AT 65 MPH TO 70 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044431November 8, 2017
POWER TRAIN
OFTEN REFERRED TO AS DEAD PEDAL. THERE IS A DELAY FROM THE TIME THE ACCELERATOR IS PRESSED TO THE TIME THE VEHICLE ACCELERATES. CAN BE VERY DANGEROUS WHEN MERGING INTO TRAFFIC FROM A STOP, OR ACCELERATING TO CHANGE LANES WHILE TRAVELING. IT FEELS AS THOUGH THE FASTER YOU PUSH THE PEDAL, THE SLOWER IT RESPONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044389November 7, 2017
SEATS
THE HEADRESTS ARE TOO FAR FORWARD CAUSING NECK AND LOWER BACK PAIN AND THE INABILITY TO HOLD MY HEAD UP STRAIGHT. IT'S LIKE HAVING A KNEE ON THE BACK OF YOUR NECK HOLDING IT DOWN. NO ADJUSTMENT ABILITY ON ANGLE OF HEADREST. I CAN'T SIT BACK AND MY CHIN IS PRACTICALLY ON MY NECK. I CAN ONLY DRIVE WITH MY BACK OFF THE BACK OF THE SEAT. THIS IS UNSAFE. I AM 5'6" AND NEED SEAT UP AND FORWARD TO SEE OVER THE HOOD. SEAT MUST BE MADE FOR A 250 LB. 6'6" GUY. NO HELP AT DEALER. I'VE HAD VEHICLE 5 MOS. AND I CAN'T STAND TO DRIVE ANY DISTANCE LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022036September 6, 2017
VEHICLE SPEED CONTROL
AT 28,000 MILES THE CRUISE CONTROL SET SWITCH QUIT WORKING. SWITCH WAS REPLACED AND WORKED FIND UNTIL 34,000 MILES AT WHICH TIME THE CRUISE CONTROL SET SWITCH QUIT WORKING AGAIN. ACTS EXACTLY LIKE FIRST TIME AND TAKING IT IN FRIDAY FOR DODGE TO CHECK OUT THE PROBLEM AND FIX IT AGAIN. WHEN I PRESS THE CRUISE CONTROL SWITCH IT SAYS IT IS READY BUT WHEN I PRESS THE SET SWITCH NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014179August 10, 2017
VEHICLE SPEED CONTROL
VEHICLE "DEAD PEDAL" THROTTLE RESPONSE IS DOWNRIGHT DANGEROUS. WHEN ACCELERATOR IS PUSHED TO THE FLOOR TO GET OUT OF THE WAY OF TRAFFIC THE TRUCK IS UNRESPONSIVE FOR SEVERAL SECONDS AND CAME MEAN LIFE OR DEATH IN CERTAIN SITUATIONS. THIS HAS BEEN A PROBLEM SINCE NEW BUT FCA WILL NOT CORRECT THE ISSUE!! PLEASE HELP GET THIS CORRECTED, WE DO NOT NEED SOMEONE TO DIE BEFORE IT GETS CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992799June 2, 2017
POWER TRAIN
TRUCK HAS AN ISSUE WITH THE GAS PEDAL AT TIMES FROM A START THE TRUCK DOES NOT IMMEDIATELY RESPOND TO INPUT BY THE RIGHT FOOT. ALSO, IF ACCELERATING AND THEN YOU TAKE PRESSURE OFF TO RE PRESS THE PEDAL TO GO IT DOES NOT RESPOND FOR A 1-2 SECOND OR SO PERIOD. THIS PROBLEM IS REPEATABLE AT ANY TIME BY DOING WHAT WAS STATED. THIS IS A SAFETY ISSUE WHERE AS IF THE DRIVER NEEDS IMMEDIATE ACCELERATION TO GET OUT OF A POSSIBLE COLLISION AND THERES NOT RESPONSE FROM THE INPUT PLACED ON THE PEDAL IT COULD CAUSE A SERIOUS ACCIDENT. I HAVE OWNED 7 DODGE VEHICLES, AN 02 RAM, 04 RAM, 05 GCARAVAN, 09 RAM, 17 DURANGO, AND THE 15 RAM 2500, OUT OF ALL THE VEHICLES I HAVE OWNED NONE OF THEM HAVE HAD THIS ISSUE. ALL OF THEM BUT THE 02 HAVE THE ELECTRIC FLY BY WIRE THROTTLE SYSTEM. THIS NEEDS TO BE ADDRESSED BY FCA IMMEDIATELY! IT IS A WELL KNOWN ISSUE FOR THE LAST FEW MODEL YEARS. DO PEOPLE HAVE TO DIE TO CORRECT? THIS HAPPENS ON MY TRUCK DAILY WHILE DRIVING. SPEED IS NOT DEPENDENT IS WHEN YOU TAKE PRESSURE OF THE PEDAL FOR A SECOND OR WHEN AT A STOP AND ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992035May 29, 2017
UNKNOWN OR OTHER
WHAT HAS HAPPENED IS YOUR ADVERTISING HAS GOTTEN WORSE! WHO IS YOUR TARGET AUDIENCE, CHILDREN?! STOP MAKING THE CHARACTERS SOUNDS LIKE WHINEY DORKS, PRESENT MORE REALISTIC SITUATIONS, AND STOP MAKING COPS LOOK LIKE BAD GUYS! YOU PEOPLE ARE SO OUT OF TOUCH WITH THE GENERAL POPULATION...I WANT TO STOP WEARING MY SEAT BELT BECAUSE YOU MAKE IT RETARDED TO WANT TO....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991179May 23, 2017
SERVICE BRAKES
DRIVING LOCAL STREETS AND ON PARKWAYS BRAKES DO NOT RESPOND TO IMMEDIATE FOOT PRESSURE ON PEDAL, LONG BRAKING DISTANCE TO STOP,HAVE TO STAY BACK ADDITIONAL CAR LENGTHS TO MAKE A SAFE STOP. SPEED IS KEEP WITHIN LIMITS OF POSTED SIGNS, TRUCK BROUGHT IN FOR BURST POWER STEERING HOSE UNDER WARRANTY, TOLD OF BRAKE ISSUE,TESTED AND DETERMINED TO BE OK. NOT A SAFE FEELING IF YOU YOU HAVE TO STOP SUDDENLY OR IN AN EMERGENCY SITUATION. NEEDS TO BE ADDRESSED AND FIXED PROPERLY BEFORE AN ACCIDENT OR MULTIPLE FATALITY HAPPENS. ADDITONALLY I NEVER HEARD OR FELT THE ANTI LOCK BRAKE SYSTEM ACTIVATE IN ANY FAST SUDDEN BRAKING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960090March 11, 2017
WHEELS
SEE ATTACHMENT, I WAS UNDER 1900 CHARACTERS BUT SYSTEM WOULD NOT LET ME SEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958792March 6, 2017
POWER TRAIN
ON 5 OCCASIONS THE TRUCK SHIFTED FROM PARK INTO REVERSE WHILE RUNNING. DURING ONE OF THESE EVENTS ON 31 OCT 2017 I WAS BEHIND THE TRUCK SETTING UP TO "PULL" A FENCE TIGHT. APPROXIMATELY 5 MINUTES AFTER I GOT OUT OF THE TRUCK IT SHIFTED INTO REVERSE AND KNOCKING ME TO THE GROUND. I WAS STRUCK AGAIN JUST AS THE DRIVERS DOOR (WHICH WAS OPEN) CAUGHT A FENCE POST AND STOPPING THE TRUCK. BEFORE THIS INCIDENT I REPORTED THE PROBLEM TO MY DEALERSHIP IN DEC 2016. I NOTIFIED RAM CARE THE DAY OF THE INCIDENT AND THEY EFFECTIVELY BLEW ME OFF FOR 15 DAYS BEFORE SENDING AN INDEPENDENT INSPECTOR. I RECEIVED FIAT CHRYSLER'S RESPONSE ON 3 MAR 2017. THEY FOUND NO FAULT WITH THE VEHICLE, TRANS, LINKAGE, PARKING PAWL AND BRAKE. TELLING ME IT WAS MY FAULT FOR LEAVING THE VEHICLE RUNNING WHILE NOT IN IT. ON 4 OF THESE OCCASIONS I WAS IN IT. ON 6 OTHER OCCASIONS WHEN TURNING THE TRUCK OFF I HAD TO CYCLE THE TRANS SELECTION LEVER FROM PANK AND BACK TO PARK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10950384February 8, 2017
EXTERIOR LIGHTING
WHEN DIMMING THE DASH LED LIGHTING THEY WILL FLICKER AT THE LOWER SETTING. MOSTLY HAPPENS WHEN OUTSIDE TEMPERATURE IS BELOW 40 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949822February 6, 2017
FUEL/PROPULSION SYSTEM, SEATS, SUSPENSION
NEW VEHICLE 2015 BOUGHT IN 2017 AS ORIGINAL OWNER. LEAKING FROM HEADLINER, CAN'T INFLATE TO PROPER PSI DUE TO INSTABILITY AND HYDROPLANING, RUST UNDERNEATH SEATING FROM WATER DAMAGE, EXHAUST SMELL WHEN INTERIOR CIRCULATION BUTTON IS NOT DEPRESSED WHEN WINDOWS UP. MULTIPLE ISSUES AS NEW VEHICLE WITH 450 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945908January 18, 2017
FUEL/PROPULSION SYSTEM
DEAL THROTTLE PEDAL WHEN MAKING FAST ACCELERATIONS DUE TO RAPID CHANGING TRAFFIC CONDITIONS IN CITY TRAFFIC. PRESSING THROTTLE, LETTING OFF AND THEN PRESSING THROTTLE AGAIN RESULTS IN NO THROTTLE RESPONSE FOR 1-2 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938922December 31, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
NOTHING HAS HAPPENED SO FAR. STEERING WHEEL SWITCHES FOR ELECTRONIC DISPLAY QUIT WORKING. AIR BAG INDICATOR FLASHES SOME TIME. RADIO CONTROLS INTERMITTENT. CRUISE CONTROL SOMETIMES WORKS, SOMETIMES DOESN'T I SUSPECT DEFECTIVE CLOCK SPRING IN THIS VEHICLE. I SEE THERE IS A RECALL FOR OTHER FIAT CHRYSLER MODELS BUT NOT THIS ONE. I THINK THIS ONE NEEDS TO BE INCLUDED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938401December 29, 2016
FUEL SYSTEM, DIESEL
DIESEL EXHAUST SMELL IN CAB SOMETIMES VERY STRONG CAUSES HEADACHES DIZZINESS WHEN STOPPED AT STOPLIGHTS, SIGNS, IDLING OR MOVING SLOW. OPENING WINDOWS DOES NOT REALLY HELP UNLESS YOU ARE MOVING, CANNOT SIT AN IDLE AND STAY IN CAB VERY LONG. COOL OR COLD WEATHER SEEMS TO MAKE IT WORSE. HAVE HAD IT INTO THE DEALER TWICE FOR THE ISSUE BUT THEY CAN NEVER FIND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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