Ram 2500 Complaints (2022)

177 consumer complaints on file.

#11589720May 20, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The camera that controls the entire ADAS system randomly goes out or loses its calibration. This is so common the part is back ordered with no expected delivery date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587271May 6, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
the integrated trailer brake controller does not perform enought to actually engage the trailer brakes on multiple trailers. this should be a recall issue for ram. we have two ram trucks with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584188April 20, 2024
ENGINE
This is a safety recall ISSUE, I continue to have a problem with this dealer (Hunter Dodge in Lancaster ca) on resolving 3 safety recalls on my 2022 Ram 2500 I have been on the dealers waiting list for 8 months now. Recently I received a call from Chrysler Co. that the dealer had the parts inhouse and I should call the dealer (Hunter Dodge in Lancaster ca) to set up an appointment. I called the person who is responsible at the dealership to get an appointment, she stated there was no reason for the appointment because she did not have the parts to fix my truck and hung up the phone. I received a call from Chrysler saying the parts are at the dealer, and yet when I call they continue to say the parts are not in. I am planning to go out of town with my family soon and I am VERY worried about this being a SAFTEY issue for 8 months now. I wonder if this problem qualifies as a 'Lemon Law' issue or any other action?, I hope you can help resolve this issue. [XXX] [XXX] 04/17/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582503April 12, 2024
STRUCTURE:BODY
The good flutters at speed over 65 mph, when there's a headwind or crosswind. The hood flutters very badly when being passed head-on by a semi truck. Dodge (and most truck manufacturers) went to aluminum bonded hoods, as opposed to steel- the aluminum hoods have significant lift. I went to ram- they blamed the flutter on my big deflector. A simple search shows hundreds of complaints. I personally worry about hood latch failure or failure of the loop that locks into the hood latch itself- causing accidents. RAM is mute on the subject.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582426April 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580995April 3, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the "Service DEF Now." Message and check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the diesel exhaust fluid (DEF). The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure but informed the contact that all diagnostic trouble codes were cleared. Later, the contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Unable to Exceed 5 MPH." After which, the vehicle lost significant motive power. The vehicle was again taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578503March 20, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Al ir manejando se desconectó acc/fcw, lanesense y frenos de remolque
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578458March 20, 2024
POWER TRAIN
The contact owns a 2022 Dodge Ram. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that on some occasions, the message "Regenerate the Vehicle" was displayed. The vehicle was taken to a dealer, where it was diagnosed that the powertrain software module needed to be updated. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to another dealer, where it was diagnosed, and the dealer determined that the urea pump needed to be replaced. The part was replaced; however, the failure recurred. The vehicle was taken back to the same dealer, where it was determined that the air filter, the catalytic converter, the nitrous oxide sensor, the temperature sensor, and the particulate matter sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 33,962.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575032March 2, 2024
SUSPENSION
Ball joint going out known problem for these trucks and track bar also needing replacement already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572227February 15, 2024
SERVICE BRAKES
My 2022 RAM 2500 only has about 10k miles and today when I started the vehicle in my driveway, the ABS and Traction control lights came ON. Did some google searching and found that this is a known issues plaguing RAM trucks since 2018! I'm going to call dealer tomorrow and hopefully this can be diagnosed and fixed promptly. However I'm not confident as I'm still waiting on a different RAM recall which dealer says the parts are only being released to each dealer in quantities of 1 per month. Paying $80k+ for a truck that can't be driven due to known manufacturers issues from 6 yrs ago is unacceptable. I hope NHTSA can help force RAM to address these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568841January 30, 2024
UNKNOWN OR OTHER
The TPMS system has been in a failure state a total of three times so far. The error message has cleared itself after a random amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568229January 27, 2024
WHEELS, UNKNOWN OR OTHER
The Tire Pressure Monitoring System (as mandated by NHTSA) fails to function properly. The system can be inspected upon request by the NHTSA because the local dealerships cannot determine the problem and refuse to contact the manufacture. Operating vehicles with over/under inflated ties causes numerous driving difficulties as well as premature and unnecessary wear on the tires. If it wasn't a concern the NHTSA wouldn't have mandated TPMS. Dealership refuses to acknowledge there is a problem. They just inflate the tires to the manufacturer recommendation and say its fixed. 2-3 days later the system tells me I have low tires. When I Check my tires with a Digital Gauge the tire pressure is correct. Problem started 10 months after purchasing this vehicle new in Jan 2022. After confirming with the dealership the installation of aftermarket Tires/Wheels would NOT void my warranty, I had the Dealer installed a set of aftermarket tires/wheels. They were supposed to remove the TP Sensors from each tire/wheel and installed in the new aftermarket tires/wheels. At this point I don't know if its a Tire Sensor problem, a problem with the system ( I believe behind the rear seat) that relays the information to the Dash Cluster or the Uconnect5 System where the Tire Pressures can be set. Dealer states I MUST inflate ties to the Tire Pressure Label installed by the manufacture on the Door Jam. I know from 23 year military transportation experience and having a friend loose his life because of over inflating a tire in the Vehicle Maintenance Shop as well as a Commercial Driver License Instructor You always use the information on the side of the tire provided by the Tire Manufacture. The Tire Pressure Monitoring System is accessed through the UConnect5 Computer System where the owner can program features associated with the vehicle such as Temperature, Lighting, Radio Stations, Tire Pressures and a host of other features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566229January 18, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565709January 16, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564478January 9, 2024
ENGINE, ELECTRICAL SYSTEM
Turning into a gas station parking lot in Colfax, Ca noticed smoke coming from under hood and there were flames in the engine compartment. No warning lights. A fire extinguisher was used to put out fire. Fire department responded. Truck was towed to John L Sullivan Dodge Chrysler Jeep RAM 950 Harter Pkwy, Yuba City, CA 95993. Report was filed with Chrysler at 800-992-1997 11/16/2023 case #[XXX]. Have had no further response from Chrysler. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562871December 31, 2023
ELECTRICAL SYSTEM
Been waiting months for recall parts, i have gone to two dealerships and still no call back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560060December 14, 2023
AIR BAGS
Air bags failed to deploy in a high speed collision. Vehicle involved was totaled- police report received by driver. 3 people injured in crash no warning lights or messages appeared
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11559709December 12, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558926December 7, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558798December 6, 2023
ENGINE
Service def see dealer and max 5mph in 150 miles. Traveling on I-40 from East Tn heading home. 225 miles to go. On a Friday afternoon. Called dealers in area none could look at it until Monday. Stressing about possibility of going into derate at 5mph on interstate and getting rear ended. Had to rent a car and take to a dealer 160 miles from home. Spoiled my vacation because of a false warning about def level. All that was wrong was the code needed to be cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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