Ram 2500 Complaints (2014)

344 consumer complaints on file.

#11326457May 29, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STOP LAMPS, HEAD LAMPS, EXTERIOR LIGHTING, DOOR LOCKS. REPEATEDLY GOING OUT. DOOR LOCKS AND WINDOW NO LONGER WORKING. RECALL P32 AND N59 ADDRESS THESE ISSUES, HOWEVER CHRYSLER STATES OUR MANUFACTURING MONTH IS NOT WITHIN THEIR RECALL DATES. THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE. WE TOOK IT TO A REPAIR SHOP AND THEY PULLED UP THESE RECALLS WITH OUR VIN FROM SHOPKEYPRO. ALL DATES AND MILEAGE ARE APPROXIMATE SINCE THIS HAS HAPPENED REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326384May 28, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE PASSENGER SIDE REAR MIRROR SIGNAL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SAFFORD CHRYSLER DODGE JEEP RAM & FIAT (7611 LOISDALE RD, SPRINGFIELD, VA 22150) WHERE IT WAS INSPECTED; NOT DIAGNOSED AND DETERMINED THAT THE PASSENGER SIGNAL FAILED AND NEEDED TO BE REPLACED. THE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315969March 4, 2020
UNKNOWN OR OTHER
I HAVE REPLACED MY STOCK RADIO 3 TIMES. EACH REPLACE WAS THE SAME RAM STOCK RADIO. I HAVE 191,000 MILES ON MY 2014 TRUCK. 1ST RADIO REPLACEMENT WAS 2/6/2017, 2ND 5/11/2018 AND NOW IT DIED AGAIN 3/1/2020. I HAVE WILL BE BUYING THE NEXT ONE THIS WEEK IF THEY HAVE ONE IN STOCK. ALL I AM LOOKING IS FOR RAM TO BUY ME ANOTHER STOCK RADIO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310284February 20, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EFIRD CHRYSLER JEEP DODGE LOCATED AT 1711 W LUCAS ST, FLORENCE, SC 29501 WHERE THE CONTACT WAS UNAWARE IF A DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310078February 19, 2020
UNKNOWN OR OTHER
CHRYSLER HAD A RECALL V06 FOR THE FRONT AXEL. THE RECALL CALLED FOR WELDING THE JAMB NUTS. FROM THE DAY THEY DID THIS I ARGUED WITH THEM, THAT THE FRONT END FELT OFF ON MY TRUCK AND THE STEERING WHEEL NO LONGER SAT STRAIGHT. THEY TOLD ME THAT ONE HAD NOTHING TO DO WITH THE OTHER, AS IT WOULDN'T' EFFECT THE FRONT END THAT MY ALIMENT WAS JUST OFF. FIRST OFF WE ROTATE OUR TIRES A FEW TIMES A YEAR AT GOOD YEAR AND WE ALWAYS HAVE THEM CHECK THE FRONT END. IT HAD JUST BEEN DONE DURING THIS TIME PERIOD. I WENT BACK TO GOOD YEAR AFTER 2 WEEKS OF GETTING NO PLACE WITH THE DEALER AND THE MANUFACTURE. GOOD YEAR HAD TO DO A FOUR WHEEL ALIGNMENT AS IT WAS WAY OFF. AND THEY HAD TO BREAK THE JAMB NUT WELD TO SO A COMPLETE 4 WHEEL ALIGNMENT. SO THE RECALL IS EFFECTING THE FRONT END ALIGNMENT, AND NOW THEIR FIX IS CAUSING ALIGNMENT ISSUES AND THE FRONT END ISN'T CORRECT. THIS IS A SAFETY ISSUE AND NOT A PROPER FIX TO A RECALL. ADDITIONALLY,, THE NEW RECALL, ONCE IT WAS COMPETED IT WAS CAUSING A TERRIBLE WEAR ON MY TIRES, WHICH HAD JUST BEEN ROTATED TO THE FRONT. . THIS IS A SERIOUS ISSUE AND CHRYSLER NOT THE DEALER IS LISTENING OR DOING ANYTHING ABOUT THIS INEFFECTIVE RECALL WHICH IS CAUSING A DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307592February 6, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WATER ENTERED THE THIRD BRAKE LIGHT AND LEAKED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS A PUDDLE OF WATER UNDERNEATH THE REAR PASSENGER SEATS. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS 550 N ALBERTA ST, POST FALLS, ID 83854 WAS CONTACT BY PHONE AND IT WAS CONFIRMED WHO THAT THIS WAS A KNOWN DEFECT ON SIMILAR YEAR, MAKE AND MODEL OF VEHICLES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,642.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300217January 17, 2020
ENGINE
IN THE LAST MONTH WHEN I HAVE DRIVEN MY TRUCK FOR ANY AMOUNT OF TIME, I HAVE HEARD MY TURBO MAKING AN ODD NOISE THAT DOESN'T SOUND LIKE MY TURBO TYPICALLY SOUNDS LIKE SO I POSTED IT TO A FEW FORUMS I BELONG TO PERTAINING TO MY MAKE AND MODEL OF TRUCK. WELL THE RESPONSE I'M GETTING FROM THEM IS THAT IT IS THE VGT TURBO ACTUATOR FAILING. AND UPON DOING RESEARCH FOR THIS PART FAILING IN OTHER PEOPLE'S CUMMINS 6.7 ENGINES, IT'S VERY COMMON AT OR BELOW 100K. IF THIS PART OF THE ENGINE IS THIS BIG OF A FAIL POINT OF THE TURBO IT SHOULD BE RECALLED AND FIXED SO THESE TURBOS HAVE A MUCH LONGER LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299498January 15, 2020
STEERING
I'VE HAD THE DRAG LINK RECALL DONE ON MY TRUCK AT THE DEALERSHIP AND I DIDN'T HAVE ANY IDEA WHAT THEY DID TO FIX IT TILL I STARTED SEEING POSTS ONLINE ABOUT WELDING THE ADJUSTING LINK ON IT. WELL MY TRUCK IS DRAGGING TO THE RIGHT AND NEEDS AN ALIGNMENT, AND I KNOW IF I TAKE IT SOMEWHERE, THEY'LL HAVE TO CUT THAT WELD TO PROPERLY DO THE ALIGNMENT, AND I DON'T WANT TO DO THAT. I WOULD LIKE TO SEE THE ENTIRE DRAG LINK REPLACED SO NOTHING HAS TO BE WELDED TOGETHER AND KEEP ME FROM GETTING IT ALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298378January 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED WHILE STOPPED, THE LOW OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. WHILE INSPECTING UNDER THE HOOD, THE CONTACT NOTICED THAT THE ALTERNATOR WIRE WAS IN CONTACT WITH THE OIL FILTER WHICH CAUSED OIL FILTER TO MELT AND LEAK UNTO THE GROUND. THE CONTACT PERFORMED THE NECESSARY REPAIRS HIMSELF. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297893January 8, 2020
ENGINE, POWER TRAIN, SUSPENSION
STARTED UP MY TRUCK TO GO TO TOWN, ENGINE CAME ON ABOUT 5 MIN IN THE DRIVE SO I TOOK IT STRAIGHT TO O'REILLYS WHERE THEY DID THE SCAN AND THE COMPUTER SAID MISFIRE IN CYLINDER 3. SO WE CHANGED THE SPARK PLUGS AND TOOK IT BACK TO RESET THE LIGHT, STARTED IT BACK UP AND LIGHT CAME ON AGAIN WITH SAME EXPLANATION. SO WE PARKED THE VEHICLE UNTIL WE COULD FIND WHAT WAS GOING ON, TALKED TO A MECHANIC AND HE SAID PROBABLY THE CAM/LIFTER PROBLEM, HE LOOKED AT THE VEHICLE SEEN I HAD A DROPPED VALVE SEAT(VERY ODD FOR JUST STARTING UP A VEHICLE) SO WE CALLED DODGE AND THEY INSISTED THEY HAD TO DIAGNOSIS IT SO WE PAID A TOWING COMPANY TO HAUL IT TO THEM. DODGE CALLED ME BACK AND SAID DROPPED VALVE SEAT BUT ALSO CAM/LIFTERS NEED REPLACED. I DONT SEE HOW DODGE CAN JUST SAY IT'S ON YOU TO FIX WITH THIS MANY VEHICLE OWNERS ALL HAVING THE SAME PROBLEM. THIS IS EXPENSIVE FIXES BUT NOT ONLY THAT I HAVE A TRUCK WITH A LOAN PAYMENT THAT I CANNOT DRIVE TILL IT'S FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290384December 20, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM THE FRAME, THE VEHICLE MAY BE MORE DIFFICULT TO STEER AND CONTROL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET OVER THE FRONT TRACK BAR BRACKET. THIS RECALL BEGAN ON FEBRUARY 24, 2016. OWNERS MAY CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. CHRYSLER'S NUMBER FOR THIS RECALL IS R46. THIS FIX THEY DID IS AFFECTING MY ABILITY TO HOLD THE VEHICLE ON THE ROAD? MY WIFE DROVE MY TRUCK AND IS VERY SCARED OF RUNNING OFF THE ROAD NOW? THEY WELDED PARTS OF MY DRAG LINE AND ALIGNMENT BARS TO CONTROL THE VEHICLE. THE VEHICLE WANDERS ALL OVER THE ROAD. I CAN'T EVENT FIX THIS BECAUSE THEY WELDED ALL THE STREERING COMPONENTS SOLID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287104December 5, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500 DIESEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE SHOCK ABSORBER TOWER WAS NOT FULLY WELDED. THE FAILURE CAUSED THE ALIGNMENT TO SHIFT AND WEAR OUT BOTH PASSENGER SIDE TIRES PREMATURELY. THE WELD WAS DISCOVERED TO BE FRACTURED WHEN THE VEHICLE WAS TAKEN TO DESERT SUN ESPANOLA (517 N RIVERSIDE DR, SANTA CRUZ, NM 87567, (505) 747-8100). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY COULD NOT TOUCH OR REPAIR THE VEHICLE DESPITE IT HAVING BUMPER TO BUMPER WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278356November 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
DRIVING IN MY NEIGHBORHOOD ABOUT 20 MPH COMING UP TO A STOP SIGN HEAR THIS HOWLING NOISE IF YOU WILL. THEN WHEN I HEAR IT INSTANTLY SOMETHING GRABBED AND LOCKED AND STOPPED ME! I'VE BEEN HAVING ISSUES WITH MY TRANSMISSION SLIPPING, WELL NOT SLIPPING BUT BETWEEN GEARS. LIKE THE RPMS WERE GOING UP BUT NOTHING WAS MOVING. I'M NOT TALKING ABOUT THE RPM GAUGE ON THE TRUCK GOING UP, IT'S JUST A REV UP SOUND. THEN WILL CATCH AND GO I'M GUESSING IT'S ALL WITH THE TRANSMISSION. I'M JUST GLAD I WAS ONLY DOING 20 MPH INSTEAD OF HWY SPEED WHEN IT LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278357November 5, 2019
UNKNOWN OR OTHER
UCONNECT PROBLEMS. I KEEP GETTING A SERVICE MESSAGE 911 CONTACT DEALER BECAUSE I'M NOT GETTING A SINGLE TO GPS AND I CAN'T USE THE PHONE THROUGH UCONNECT WHICH IS A BIG SAFETY ISSUE. HOW COULD A FIRST RESPONDER FIND ME AND MY FAMILY IF THE TRUCK FLIPPED IN A RURAL AREA WITHOUT IT BEING ABLE TO LOCATE US WITH GPS AND PHONE. UCONNECT ALSO DID AN UPDATE WHICH NOW IT DOESN'T EVEN WORK OUT ALL ! MY BACKUP CAMERA DOESN'T WORK ( HUGE SAFETY CONCERN). I CANT ADJUST ANY OF MY CONTROLS ON THE WHOLE UNIT. HEAT/AIR, RADIO,PHONE ABSOLUTELY NOTHING. CALLED UCONNECT THEY SAID TAKE IT TO DEALER. NOW DEALER SAYS I NEED A NEW UNIT. I'M OF COURSE EXPECTED TO PAY FOR THIS, WHICH I'M NOT. EVERYTHING WAS PERFECTLY FINE UNTIL UCONNECT DID THIS UPDATE. THIS IS UNACCEPTABLE FOR A 35K DOLLAR TRUCK. NOT TO MENTION ALL.THE OTHER ISSUE'S I'VE GOT WITH IT. IT'S A 60K DOLLAR TRUCK NOW FROM ALL THE REPAIRS I'VE MADE. WHICH INCLUDES 5K JUST IN THE FRONT SUSPENSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269823October 21, 2019
VEHICLE SPEED CONTROL, SUSPENSION
THE CRUISE CONTROL ON THE VEHICLE DOEST WORK. IT SEEMS TO BE SOMETHING WRONG WITH THE SYSTEM, BECAUSE IT STARTS TO SOMEWHAT WORK WHEN I REBOOT THE SYSTEM TO FACTORY SETTINGS. AFTER A WHILE, THE SYSTEM JUST STOPS WORKING. I GUESS THAT THIS IS SOMETHING A LOT OF PEOPLE GO THROUGH, SINCE THERE'S TONS OF YOUTUBE VIDEOS ABOUT PEOPLE TRYING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258008September 25, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. RECEIVED A RECALL NOTIFICATION ( 05/30/19 ) VEHICLE NOT REPAIRED IN A REASONABLE AMOUNT OF TIME LATCHES/LOCKS/LINKAGES THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V347000 ( LATCHES/LOCKS/LINKAGES ) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, CONFIRMED PARTS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255791September 16, 2019
POWER TRAIN, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE TRANSMISSION LINE LEAKED TRANSMISSION FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VAUGHN MOTORS (318-346-6367, LOCATED AT 1102 NW MAIN ST, BUNKIE, LA 71322) WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED THAT HELD THE FRAME IN THE TRANSMISSION ON THE FRONT PASSENGER WHEEL. THE TECHNICIAN STATED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254132September 9, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BLACKED OUT AND SOMETIMES THE INDICATORS WOULD FLASH. THE CONTACT CALLED KIMBERLY CAR CITY AT 563-391-8300 (LOCATED AT 625 W KIMBERLY RD, DAVENPORT, IA 52806) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252593August 31, 2019
AIR BAGS, VEHICLE SPEED CONTROL
THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240934July 31, 2019
ENGINE
MISFIRE, NEEDLE BEARING FAILURE IN LIFTER. I RESEARCHED AND SEE THIS A COMMON ISSUE WITH TRUCKS AS EARLY AS 75K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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