Ram 2500 Complaints (2022)

177 consumer complaints on file.

#11620860October 20, 2024
SUSPENSION
Death wobble at 50 mph. Factory stock suspension 11,500 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618901October 9, 2024
ENGINE
Truck would not start or crank over. It had to be towed to a repair shop and the starter had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617406October 1, 2024
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR
The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System), 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) and 24V436000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617070September 29, 2024
ENGINE, POWER TRAIN, LANE DEPARTURE: WARNING
The grid heater bolt can fail and fall into cylinder number 6 and cause catastrophic failure causing an accident. The 68RFE transmission is prone to failure and should be repaired/replaced. The hydraulic liters are subject to failure and should be replaced with solid lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616556September 26, 2024
FUEL/PROPULSION SYSTEM
Significant fuel leak from top of engine, leaking down back of engine and creating puddles on ground. Potential fire hazard due to proximity to turbo and exhaust. No warning lamps or messages. Issue was confirmed at dealer and repaired by replacing multiple fuel injector supply lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608517August 14, 2024
SUSPENSION
I noticed that all four shocks on my 2022 Ram Longhorn limited edition with factory air ride suspension are leaking fluid from around the piston head. I have tried to get the problem fixed but have not been able to find OEM shocks or even aftermarket shocks. I took it my local dealer ship with the recall notice the first one I received ( I have two now) the dealer ship has found only two shocks but they haven't told me which ones ( front or rear). Lithia Jeep, Dodge, of Klamath Falls Oregon knows all about this problem. They don't want to do the recall notices until all the parts are in, plus the bug deflecter on the front of the truck needs to be installed.I have been waiting now for about six months with no word as to how long it's going to take to get some shocks I continue stopping by to see if there is any news about the shocks but nothing yet, I have only about 43 or 44 thousand miles on this truck as it isn't driven that much. I have noticed that the suspension is really getting a hard work out when driving the rear air ride suspension is the only thing that is working on the rear . I am afraid that something else is going to fail or break that's going to cost me thousands of dollars that I don't have. Can't someone look into this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608033August 12, 2024
POWER TRAIN
4.10 Axle Ratio has manufacturing defect. Pinion bearing spins in differential housing causing miss-alignment between pinion and ring gear. Resulting in vibration, noise, binding at low RPM and slamming sensation with sudden acceleration. Full rear end lock up possible. Providing dangerous situation, especially when using as tow vehicle. Truck reported has 3rd (third) axle housing installed, with defects already present requiring another replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598668July 3, 2024
SUSPENSION
A driver was driving their vehicle on surface streets in Hollywood, CA. When they went to make a 3-point turn to park, they heard a loud noise and felt the vehicle drop. The driver got out to look and saw that the left front wheel was loose and bound up into the vehicles fender. The unit was towed back to the yard and inspected by our internal Fleet Department. It was found that the left front knuckle assembly had cracked, broken and failed between the lower ball joint and the rest of the knuckle assembly. The vehicle was towed to a Ram dealer where it was repaired under warranty and the failed parts were retained by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598661July 3, 2024
POWER TRAIN
A driver was driving their 2022 Ram 2500 to the first job of the day on surface streets in Hollywood, CA. While driving they heard a sudden banging noise from under the truck and lost the ability to accelerate. The driver used the service brakes to stop the vehicle and attempted to put the unit in Park, but Park would not hold the vehicle. The vehicle would also not go into drive or reverse, so they used the parking brakes to secure the vehicle. The vehicle was towed back to the yard and inspected by our internal Fleet Dept. It was found that the driveshaft had come disconnected from the transmission output flange. Three of the four bolts were missing and the fourth was sheared off in the output flange. When the driveshaft came loose it dented the bottom of the cab, tore up a wiring harness and damaged the carrier bearing. The vehicle was towed to a Ram dealer where they replaced the driveshaft and damaged components under warranty and retained the failed parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598375July 2, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597935July 1, 2024
AIR BAGS
The contact owned a 2022 Ram 2500. The contact stated while a company employee was driving at 45 MPH through an intersection with a green light, the vehicle was impacted on the front passenger side. The other vehicle failed to yield at a yellow blinking light at the intersection causing the impact. No air bags deployed. No warning light had illuminated. The driver sustained unknown injuries and received medical attention. The other driver sustained unknown injuries but it was unknown if medical attention was received. A police report was filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,009.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11595381June 19, 2024
UNKNOWN OR OTHER
Rear backup camera display frequently failed for brief periods of time. Failure was unpredictable. I backed into low post hitting corner of rear bumper on passenger side during such a display failure. This resulted in major damage to the rear bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11594756June 17, 2024
SUSPENSION, POWER TRAIN
25k miles. Rear end began to shake Balances tires 4 different shops. Doesn't follow tires. Come to find out I have 3 ujoints leaked out all grease and both rear shocks are soaked in their own oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594668June 16, 2024
POWER TRAIN
Transmission is leaking under oil stick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593905June 12, 2024
SERVICE BRAKES
Driving on the freeway and I was cut off. And failed to work went sliding and had to steer into the emergency lane to avoid a collision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592767June 5, 2024
FUEL/PROPULSION SYSTEM
the forward fuel filter canister is constructed of plastic.i have found several blog sites complaining of the canister cracking and leaking fuel down the side o the engine.i replaced the filter in my truck several months ago and last week I noticed a heavy flow of fuel coming from under the diesel motor.the dealer said I did the damage when I changed the filter[a very simple job that any room temperature IQ mechanic could perform}now they want to charge me hundreds to replace it. I found a company that has already made a better part to replace the cheap plastic canister with a billet aluminum fixture.i don't think its right to push off their poor quality parts on consumers and then make them pay to fix it.check out Cummins Forum and Black Market Performance for the improved replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591621May 30, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the tire pressure sensor was unavailable warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with failed tire pressure sensors. The contact was informed that the tire pressure sensors needed to be replaced. The vehicle was not repaired. The contact stated that the failure had previously occurred a year ago and the sensors were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591052May 28, 2024
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
The transmission down shifts by itself while driving down the road . You have to stop an change the gears to park then start again.I has happened 3 or 4 times .most of the time when you stop at a light or stop sign and take off when it drops to a lower gear it makes a sudden jerk. Some times tyhe transmission slams in to gear rather hard, I am going to be out of warranty if some one does not fix this problem.It has 12,276.7 miles on it as of right now. Any help would be greatly appreciated. I don,t drive it much but it is going to blow the engine up or the tramission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590926May 27, 2024
ELECTRICAL SYSTEM
Day after purchasing my truck the navigation screen went blank after plugging in iPhone to charge by usb. I could not use the 3 month trial of connect or use the remote features to start my truck or use navigation system to drive to an address. Could not use WiFi hotspot. Password and name would change every time I set it up. My navigation address would be modified while driving in route taking me home n opposite direction away from where I was trying to go. All settings would be modified constantly. Paid $400+ for a year subscription for navigation and connect but can’t use. AT&T told me someone had acquired the cell number associated with the simcard module in the navigation system and the SIM card must be replaced or they could continue to unlock my doors. My truck has been broken into more than 7 times and have stolen cash, ham radio and keys to my home and RV. Cannot get service manager at Prestige Dodge to change the simcard module out. He changes his story every time I try to bring my try back n to get the simcard module replaced. I am disabled use a wheelchair or rollator to get around. I fear for my life due to the number of times they have broken into my truck. Have video footage of hackers using my Dodge Ram app on their cell phone and getting into my truck on more than one occasion. Have filed 5 police reports to date. They now prevent the officers from contacting me about the police reports I have filed and have stolen bags of silver bars and silver coins I gave my son. They have ruined 4 iPhones and 3 laptops that were in my Ram. To date over 23,000 in cost I have paid for new iPhones and new email addresses but nothing prevents them from continuing to open my truck door. They planted an Apple Air tag in my truck as well and sent me text messages while on vacation in oct 2023 showing my location while they broke into my Rv a fourth time. I feel my life is in danger and someone steal my truck or break in my home w sleep with no hearing aids on and kill
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589853May 21, 2024
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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