Ram 2500 Complaints (2022)

177 consumer complaints on file.

#11664846June 4, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664520June 3, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663516May 28, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. The TSB for the Ram 1500 (23-098-23 Rev A) states that it was caused by a manufacturing issue, that the repairs will be made, and that Ram will cover the repair until the truck hits 8 years/ 150,000 miles. I cannot find a TSB for the 2500 trucks that have the identical issue and I can't believe for a second that I have the only 2500 Ram on the road with this issue, especially after seeing the identical problem with the Ram 1500 and even the Jeep Gladiator, all from the same manufacturer of Stellantis- who owns both Ram and Jeep. The dealer says that I will have to pay a couple of thousand dollars out of pocket to have these repairs made on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657401April 28, 2025
ENGINE
5th gen ram with the 6.7 Cummins diesel have a massive problem with lifters. Extremely common for trucks with under 10k miles needing the extensive repair done. I’ve read in some cases people whole motors breakdown due to this failure while on the highway pulling a load. My specific truck had to have all the lifters replaced at 76k miles. There needs to be a manufacture recall on these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656315April 23, 2025
SEAT BELTS
Seat belt system seems to have stopped retracting on both front seats. Truck has a little over 36k miles. Almost never has a passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651500March 29, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) [email protected] PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649906March 22, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642919February 15, 2025
ENGINE, AIR BAGS
Stater seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642423February 13, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639922January 31, 2025
SEAT BELTS
The contact owns a 2022 Ram 2500. The contact stated that buckling the front driver’s side seat belt had become increasingly difficult to do, causing the seat belt to unbuckle independently on several occasions. Additionally, the seat belt retractor experienced difficulty while retracting. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638115January 23, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning illuminated. The contact engaged the parking brakes to stop the vehicle. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted, and several unknown warning lights were illuminated. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637885January 23, 2025
POWER TRAIN
Transmission issues began at less then 10K miles when the vehicle was new. Initially experienced a noise and slam into reverse gear. The dealer initially claimed the noises were normal or could not replicate the issue. Over time, the vehicle developed a hard shift between 1st and 2nd gear and between 4th and 5th gear. Despite multiple repair attempts by the dealer, the problem persisted. After spending 94 days at the dealership, the transmission was replaced with a refurbished unit of unknown age at approximately 26,000 miles. According to the dealership representative, a manufacturing defect in the transmission case was ultimately identified as the cause of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636351January 16, 2025
SEAT BELTS
The contact owns a 2022 Ram 2500. The contact stated that upon pulling the rear middle seat belt to secure the car seat in the rear middle seat, the contact noticed that the rear middle seat belt locking or retracting mechanism was inoperable, causing the seat belt to continuously extend. The vehicle was taken to the dealer, where it was determined that the middle rear seat belt was operating as designed, and the dealer informed the contact that the middle rear seat belt was not designed as the outer rear seat belts. The vehicle was not diagnosed or repaired. The contact was concerned for the safety of his three children. The manufacturer was notified of the failure and informed the contact that the failure would be escalated. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636257January 16, 2025
ELECTRICAL SYSTEM, COMMUNICATION
The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633778January 2, 2025
TIRES
I purchased this 2022 Ram 2500 crew cab diesel 4x4 in June of 2023. The truck was purchased brand new with only 8 miles on it. The truck had the original OEM - Firestone Transforce HT LT275 70 R18 tires. The truck has 9500 miles on it now and I just noticed that all 4 tires have dry rot type cracking around a slightly depressed ring on the sidewall of the tires. This looks similar to the defective tires described in a voluntary recall of the same tires in 2021. These tires appeare to be defective. There is no reason that tires that are a few years old wth only 9500 miles on them should have this uniform dry rot type cracking on all 4 tires. I took the truck to Discount tire and the technician confirmed that the tires were not safe to operate so now I have to buy all 4 tires and I am replacing the spare as well. I should not have to buy a whole set of truck tires at 9500 miles! 2021 Recall information: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632113December 23, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Recall said completed it's not and code is still coming up on reader. So many problems with it. How to find out to get the services I'm paying for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630887December 16, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
1. Complete Brake Failure. No warning lights came on. There is no emergency warning system for Brake Failure. This could have been catastrophic. This could have turned deadly if we were driving on the highway with no warnings Dec 15, 2024 I drove the truck during the day on the highway and made various stops for Christmas Shopping. I went for dinner with my Family. After dinner climbed into the truck and depressed the break and started the truck. Once the truck started the break pedal could be pushed to the back floorboards. I know this was not right. Turned the truck off and started it again and up it in drive thinking it would correct. It did not turned onto a sidewalk put he truck in park and called a towtruck. 2. The 12" display goes black constantly. Even after several software upgrades. You cannot see heat/radio/ mapping/ phone system nothing it completely shuts down 3. Transmission, when you stop and then drive slowly, press the brakes lift off the brakes slightly the truck lunges forward so you really have to be careful or you will crash into the car in front of you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629570December 9, 2024
ENGINE
Grid heater nut/bolt has been reported to deteriorate enough to allow the nut to drop into the intake manifold and get sucked into the engine causing catastrophic engine failure. This information comes from shops that have replaced the engines that have had this failure occur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629389December 7, 2024
SERVICE BRAKES
Vehicle purchased June 2022. I can't keep front brakes on the vehicle. July 4, 2023 Mileage 52154, the front brakes were worn out and replaced with Brake Best brake pads. January 12, 2024 Mileage 76200. Front brake pads worn out and ruined the rotors. Pads replaced with Raybestos pads and Brake Best Rotors. December 2024 Mileage 114261. Front brake pads worn out and are cutting into the front rotos so, I'm about to replace them with the fourth set of brakes since the truck was manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622957October 31, 2024
UNKNOWN OR OTHER
The telematics display / unit displays errors and will freeze. If the driver has adjusted the volume, it may not work. They may try to do this several times not realizing that the radio is lagging. The volume will quickly ramp several moments later and could surprise a driver and cause loss of control. In addition, the on-screen navigation screen can freeze up and the applications appear to resize and freeze. It's possible that somebody may make an unsafe maneuver as a result of the delay or inconsistent presentation of direction. The problem has been seen three times at my local Ram dealership. They have been unable to remediate the issue. There are no prior warnings to the issue happening and no direct way to reproduce them or see if it will happen again. It has been happening on my vehicle since approximately February of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 2500