Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10897545August 22, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A DITCH TO AVOID HITTING A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, ABDOMEN, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A DODGE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10894326August 9, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892143August 1, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INFORMED THE CONTACT TO REACH OUT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 5,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885171July 15, 2016
ELECTRICAL SYSTEM
FACTORY TRAILER BRAKE CONTROLLER IS SPEED SENSITIVE BUT DOES NOT PUT OUT ENOUGH VOLTS AT SPEEDS BELOW 30 MPH. REGARDLESS OF GAIN SETTING, TRAILER DOES NOT HAVE ADEQUATE BRAKING AND IS A SERIOUS HAZARD. CONNECTED TO A FORD FACTORY CONTROLLER, TRAILER WILL LOCK UP BRAKES. ANSWER FROM DEALER IS TO INSTALL AN AFTER MARKET TRAILER BRAKE CONTROLLER. THIS IS A SERIOUS SAFETY HAZARD. I AM NOT THE ONLY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882186July 1, 2016
ENGINE
I HAVE A 2014 RAM 2500. WHEN AT A STOP WITH THE DEFROST ON AND THE VEHICLE IS REGENING I GET THE DIESEL EXHAUST SMELL. I UNDERSTAND WHILE DEFROST IS ON, IT IS PULLING IN FRESH AIR. I TOOK IT TO DODGE AND THEY CAN NOT FORCE REGEN THE TRUCK. SO I TOOK IT TO ANOTHER SHOP, AFTER PUTTING OVER 300 MILES ON THE TRUCK. WHILE MAKING CIRCLES AROUND THE DEALER TO TRY AND GET IT TO ACT UP. THE OTHER SHOP DID A DESOOT. INSTANTLY YOU GET THE SMELL IN THE TRUCK. THEY KEPT THE TRUCK OVER NIGHT AND SMOKED THE FULL EXHAUST SYSTEM. FOUND A MINOR LEAK AT THE TAIL PIPE CLAMP. THEY WHERE UNABLE TO FIND ANY OTHER LEAKS. TOOK IT BACK TO DODGE AND THEY DID A DESOOT ALSO AND NOTICED THE SMELL. THE SMELL WAS NOT AS STRONG AS IT HAS BEEN FOR ME AND MY FAMILY. A DESOOT IS NOT A FULL REGEN CYCLE. SO I WOULD IMAGINE THE SMELL WILL NOT BE AS STRONG. DODGE WAS UNABLE TO FIND ANY LEAKS BUT ACKNOWLEDGES THE SMELL. DODGE WAS GOING TO REPLACE THE EGR AND CHRYSLER CARE CALLED THEM AND TOLD THEM NO. THAT THE SMELL IS NORMAL AND THERE IS NOTHING THEY CAN DO. CHRYSLER CARE THEN TOLD THEM IF CUSTOMER SMELLS THE FUMES JUST TURN OFF THE DEFROSTER. I HAVE DRIVEN MANY CHEVY'S AND FORDS FOR WORK PURPOSES AND NEVER HAVE I SMELLED EXHAUST DURING REGEN. THE ENGINEER THAT STOPPED ALL WORK ON MY TRUCK ALSO STATED IT IS JUST PHYSICS. WHEN IN REGEN MODE AND YOU COME TO A STOP THERE IS NO PRESSURE FORCING THE ADDITIONAL BACK PRESSURE OUT. SO I MANAGED TO SAVE UP AND PURCHASE MY FIRST NEW $65,000 TRUCK JUST TO POISON MY FAMILY WITH EXHAUST FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881897June 30, 2016
STEERING, UNKNOWN OR OTHER
WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877125June 28, 2016
FUEL/PROPULSION SYSTEM
AFTER LETTING UP ON THE ACCELERATOR FOR A MOMENT, THEN ATTEMPTING TO ACCELERATE, THERE IS NO THROTTLE RESPONSE FOR 1-2 SECONDS. IN CONDITIONS SUCH AS CHANGING LANES INTO FASTER TRAFFIC, OR PULLING OUT INTO TRAFFIC FROM A SLOW ROLL, THE VEHICLE DECELERATES OR FAILS TO ACCELERATE, CAUSING A HAZARD TO ONCOMING TRAFFIC. THIS ISSUE IS EASILY DEMONSTRATED WHILE DRIVING BY MOMENTARILY REMOVING YOUR FOOT FROM THE ACCELERATOR PEDAL, THEN IMMEDIATELY ATTEMPTING RAPID ACCELERATION AS IF PULLING INTO A FASTER MOVING LANE OF TRAFFIC. THIS "DEAD PEDAL" BEHAVIOR HAS BEEN WELL DOCUMENTED BY NUMEROUS OWNERS OF LATE MODEL RAM 2500/3500 WITH CUMMINS DIESEL ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874649June 16, 2016
SERVICE BRAKES
THE INTEGRATED BRAKE CONTROL SYSTEM DOES NOT APPLY ENOUGH BREAKING POWER TO THE TRAILER. I HAVE TRIED SETTING THE GAIN FROM 0 TO 10. I HAVE USED THE MANUAL TRAILER BREAK CONTROL AND HAD THE SAME RESULTS. I CAN HEAR THE TRAILER BREAKS ENGAGE AT SLOW SPEED BUT THIS DOES NOT APPLY ENOUGH BRAKING POWER. THE TRAILER BREAKS HAVE BEEN CHECKED AND ARE GOOD. THE TRAILER HAS ALSO BEEN CONNECTED TO ANOTHER VEHICLE AND THE BRAKES WORKED AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873986June 13, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. AFTER HITTING A BUMP IN THE ROAD AT APPROXIMATELY 60 MPH, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND SHOOK UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE REPAIRED DUE TO MODIFICATIONS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871822June 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865672May 18, 2016
SERVICE BRAKES
FACTORY INSTALLED TRAILER BRAKE CONTROLLER ON THE HIGHEST GAIN SETTING ONLY SLOWS TRUCK AND TRAILER MINIMALLY. AFTER MARKET BRAKE CONTROLLERS DO A MUCH BETTER JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865096May 16, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863899May 9, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855207April 13, 2016
STEERING
IN THE 2014 RAM 2500 THE STEERING DRAG LINK NUT THAT ADJUST THE STEERING WHEEL COMES LOOSE AND WILL OVER TIME CAUSE THE STEERING WHEEL TO LOOSE ITS POSITION FROM CENTER. THE STEERING LINK IS BADLY DESIGNED AND ALLOWS FOR THE STEERING TO GO OFF CENTER CAUSING THE TRUCK TO TURN VERY HARD RIGHT, TO COMPENSATE THE STEERING WHEEL NEEDS TO BE HELD IN THE 10-11 O'CLOCK POSITION TO DRIVE THE VEHICLE STRAIGHT. THE STEERING AND ALIGNMENT CAN STRAIGHTEN THE WHEEL, BUT OVER TIME THE LOCK NUTS COME LOOSE AND THE TRUCK WILL TURN HARD RIGHT. THE DEALERSHIPS DO NOT KNOW HOW TO FIX T THE PROBLEM AFTER SEVERAL SERVICE APPOINTMENTS AND RAM CUSTOMER CARE DOESN'T KNOW ABOUT THIS PROBLEM AND ARE NON RESPONSIVE TO THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR ~10K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853660April 5, 2016
AIR BAGS, ENGINE, STEERING
R46 RECALL STEERING TRACKBAR SEPARATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853631April 5, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851667March 25, 2016
TIRES, TIRES:TREAD/BELT
DRIVING DOWN THE I-10 EAST OF JUNCTION I FELT A SLIGHT VIBRATION AND ATTEMPTED TO PULL OVER AND AS I WAS DOING SO THE PASSENGER REAR TIRE BLEW OUT AND BENT IN THE FENDER BED OF MY TRUCK AND BROKE THE STABILIZER BAR FOR THE BED SKIN. THE TREAD SEPARATED FROM THE SIDE WALL. THERE WAS NO TREAD LEFT ON THE TIRE, ONLY SIDEWALLS. I REMOVED THE TIRE AND PUT ON THE SPARE TO GET HOME. WENT TO DISCOUNT TIRE THE NEXT DAY AND FOUND OUT THERE WAS A RECALL ON THE SAME TIRE BUT DIFFERENT SIZE. THEY REPLACED THE TIRE WITH A NEW ONE AND FILED A CLAIM WITH KUMHO AND SENT THE DEFECTED TIRE TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851475March 24, 2016
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING), THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO STAY IN POSITION AND THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE C CLAMPS NEEDED TO BE RE-ATTACHED TO THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REMEDY PARTS FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HAD BEEN REMOVED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851293March 23, 2016
STEERING
I HAVE CONTACTED THE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851035March 22, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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