Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10958271March 2, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956014February 21, 2017
ENGINE
DEAD PEDAL. ACCELERATOR PEDAL DELAY IS DOWNRIGHT DANGEROUS WHEN PULLING OUT INTO TRAFFIC. PROBLEM IS WORSE WHEN COMING TO A ROLLING STOP OR SLOW DOWN, THEN REAPPLYING THROTTLE. IT'S CAUSED SOME NEAR MISS INCIDENTS. DATE OF INCIDENT IS ASKED FOR BELOW, BUT THE PROBLEM HAS BEEN THERE SINCE DAY ONE AND IS CONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949733February 6, 2017
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 20 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG-LINK HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,507.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949169February 2, 2017
WHEELS
THE MANUFACTURE REQUIRES TIRE PRESSURE BE INFLATED TO 80 PSI IN THE REAR TIRES. THIS MAKES TRACTION AND STABILITY VERY HARD TO MANEUVER ON SNOW/ICY COVERED ROADS. TIRE PRESSURE IS UNBALED TO BE LOWERED BECAUSE OF TPS LIGHT ON DASH FLASHING AND BEEPING. I LOST CONTROL SEVERAL TIMES A SLOW SPEEDS, BECAUSE OF THE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947444January 24, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING UNDER 10 MPH AND TURNING RIGHT OR LEFT, THERE WAS A CLUNKING NOISE FROM THE FRONT SUSPENSION AND EXCESSIVE WEAR ON THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE BALL JOINTS WERE IN SPECIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936579December 20, 2016
STEERING
2014 TRADESMAN 2500, APPROXIMATELY 92,500 MILES RIGHT FRONT HUB FAILED AT 91000 DESTROYING ROTOR, CALIPER, BRACKET, PADS, ABS WIRING MELTED. REPLACED HUB WITH USA MOOG BRAND AND REMAINING PARTS WITH MOPAR GENUINE. VEHICLE RETURNED APPROXIMATELY ONE MONTH LATER AND CENTER DRAG LINK TORN FROM COUPLER ADJUSTER DUE TO APPARENT THREAD FAILURE. FAILURE DESTROYED BOTH ENDS OF DRAG LINK FROM PITMAN ARM TO RIGHT WHEEL KNUCKLE. COUPLER ADJUSTER THREADS DESTROYED AS WELL. FAILURE OCCURRED WHILE EXITING OWNERS PROPERTY AT LOW SPEED. FORTUNATE FOR OWNER. THIS TRUCK IS PRIMARILY A HIGHWAY ROAD VEHICLE AND HAS SPENT VERY LITTLE TIME "OFF-ROAD" OR ON UNIMPROVED ROADWAYS. THE TRUCK IS NOT EQUIPPED WITH A STEERING DAMPNER SHOCK. TRUCK HAS BEEN TOWED TO AUTHORIZED RAM FACILITY FOR FURTHER INSPECTIONS AND TO ADDRESS FOUR RECALLS FOR WHICH OWNER INDICATES HAS RECEIVED NO NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930033December 5, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925231November 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10924575November 7, 2016
ENGINE, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2016 WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING DISPLAYED INDICATING THAT THE SPEED WOULD REDUCE TO 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION SYSTEM, THE CATALYTIC CONVERTER, AND GASKETS WOULD NEED TO BE REPLACED. IN OCTOBER 2016 WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAN ASSEMBLY, THE POWER STEERING, AND THE POWER BRAKE FAILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924463November 5, 2016
STEERING, STEERING:LINKAGES
STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY SHOULD FIND A SOLUTION AND FIX IT OR CONSIDER A RECALL THIS IS A DANGEROUS AND SAFETY ISSUE THIS TRUCK ONLY HAS 15580 MILES ON IT. THIS SAFETY ISSUE WAS FIRST NOTICED WHEN THE STEERING WHEEL WAS OFF CENTER THE TRUCK HAD 12320 MILES ON IT AT THIS TIME; ONE ANOTHER NOTE I HAD MADE A COMPLAINT ABOUT THE FRONT TIRES WEARING ON THE EDGES AND WAS TOLD THAT THESE TRUCKS ARE JUST HARD ON TIRES WHICH NOW I BELIEVE IS A MECHANICAL ISSUE PARTLY BY THE STEERING AND FRONT END; IF THIS ISSUE IS NOT CORRECTED I'M CONSIDERING A LEMON LAW ATTORNEY HAS MY NEXT STEP, BUT DUE TO THIS BEING WHAT I CONSIDER A SAFETY ISSUE NHTSA SHOULD BE NOFIED BEFORE SOMEONE HAS A SERIOUS ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923810November 2, 2016
POWER TRAIN
I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK AT PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO GENTLY WIGGLE THE LEVER, IT WILL EVENTUALLY MOVE TO DRIVE. THREE TRIPS WERE TAKEN TO THE LOCAL DODGE RAM DEALER FROM JUNE TO NOVEMBER THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919247October 27, 2016
VEHICLE SPEED CONTROL
MY 2014 RAM 2500 6.7 DIESEL TRUCK HAS A PROBLEM WITH A THROTTLE HESITATION IN CERTAIN SITUATIONS (DEAD PEDAL) THE PROBLEM IS IF YOU GIVE IT SOME THROTTLE AND THEN YOU LET OFF SLIGHTLY AND REAPPLY THE THROTTLE AGAIN THE TRUCK WILL NOT RESPOND TO THE THROTTLE INPUT FOR A COUPLE OF SECONDS! THIS SITUATION CAN BE VERY DANGEROUS AND HAS PUT ME IN A BAD SITUATION SEVERAL TIMES NEARLY CAUSING AN ACCIDENT! THIS NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918067October 22, 2016
ENGINE
WHEN YOU ARE ACCELERATING IN THIS VEHICLE AND YOU HAVE TO LIFT FROM THE THROTTLE AND THEN START ACCELARATING AGAIN, THE TRUCK WILL NOT RESPOND. EXAMPLES OF WHEN THIS SITUATION FREQUENTLY OCCURS ARE: MERGING ON AN EXPRESSWAY, LEAVING A STOP SIGN OR TRAFFIC SIGNAL, TURNING LEFT THROUGH ONCOMING TRAFFIC AND BUSY STOP AND GO TRAFFIC. IT ALWAYS HAPPENS IN THESE SITUATIONS AND I FEEL IT IS QUITE DANGEROUS. WHEN THE TRUCK WAS NEW, I LEFT A STOP SIGN, HAD TO LET OFF THE THROTTLE AND THEN GET BACK ON IT AND THE TRUCK SIMPLY WOULDN'T MOVE. I HAD TO COAST OFF ONTO THE SHOULDER AND THEN TAKE OFF FROM A DEAD STOP. IT HAS NOT DONE IT THAT BAD SINCE, BUT IT IS STILL THERE AND A MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917344October 19, 2016
STRUCTURE:BODY, SUSPENSION
OUR 2014 DODGE RAM 2500 WAS TURNED IN ON 8/10/16 TO OUR LOCAL DEALERSHIP FOR REPAIR WORK ON THE SAFETY RECALL R46. AFTER FINDING TWO CRACKS ON THE TRACK BAR BRACKETS AFTER INITIAL INSPECTION, OUR LOCAL DEALERSHIP DID NOT FOLLOW THE PROPER RECALL INSTRUCTIONS FOR REPAIR WORK BY FAILING TO DISPATCH CHRYSLER'S WELDING TEAM TO THEIR DEALERSHIP FIRST AND INSTEAD USED NON-CERTIFIED CHRYSLER WELDERS TO MAKE THE RECALL REPAIRS TO OUR VEHICLE INSTEAD. OUR LOCAL DEALERSHIP INITIALLY ASKED US TO SIGN A WAIVER RELEASING THEM OF ANY WRONG DOING IN ORDER TO GET OUR VEHICLE BACK SOONER (WE DECLINED). ONCE THE CHRYSLER WELDING TEAM WAS NOTIFIED AND BECOME INVOLVED WITH THE LOCAL DEALERSHIPS ERROR THEY DEEMED THE OTHER NON CHRYSLER CERTIFIED WELDERS WORK UNSATISFACTORY AND THEREFORE THEY WOULD NOT STAND BEHIND THE WORK THAT WAS HANDLED BY THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP ADMITTED TO THEIR ERROR AND AS A RESULT WERE TOLD TO START OVER AND REPLACE THE ENTIRE FRAME TO OUR VEHICLE AT THE LOCAL DEALERSHIPS EXPENSE BEFORE MOVING FORWARD. TO DATE, OUR VEHICLE HAS BEEN IN THEIR POSSESSION FOR OVER 70 DAYS AND OUTSIDE FROM THEM GIVING US TWO DIFFERENT LOANER VEHICLES AND THE COMPLETE RUN AROUND - WE STILL HAVE NOT RECEIVED ANY DOCUMENTATION, OFFICIAL PAPERWORK, OR DETAILS WITH EXPLANATION OF THE EXACT REPAIRS OR WORK THE DEALERSHIP/CORPORATE CHRYSLER HAS DONE OR SHOWING WHAT CHANGES HAVE BEEN MADE TO OUR VEHICLE DESPITE OUR REPEATED REQUESTS, NOR IF OUR VEHICLE WILL BE DEEMED SAFE AGAIN OR WHEN WE'D GET IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916216October 15, 2016
FUEL/PROPULSION SYSTEM
VEHICLE HAS HIGH DELAY TIME WHEN ACCELERATING TO FULL THROTTLE. THERE IS A 2-4 SECOND DELAY WHEN DEPRESSING THE PEDAL TO FULL THROTTLE BEFORE THE ENGINE RESPONDS. THIS IS A MAJOR SAFETY CONCERN WHEN ENTERING AN INTERSECTION OR MERGING INTO HIGH SPEED TRAFFIC. I FEEL AS THOUGH THIS MUCH LAG TIME IS EXCESSIVE AND NEEDS TO BE ADDRESSED AS IT IS A MATTER OF TIME BEFORE THIS RESULTS IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916215October 15, 2016
VEHICLE SPEED CONTROL
VEHICLE CONSISTENTLY HAS NO THROTTLE RESPONSE FOR A SECOND OR TWO WHEN GOING FROM STATIONARY TO FULL THROTTLE. PRIMARILY WHEN MAKING A QUICK DECISION TO PULL OUT AT AN INTERSECTION OR MERGE INTO TRAFFIC. IF THE ACCELERATOR IS PUSHED THEN RELEASED AND PUSHED AGAIN THERE IS AN EXTREMELY LAG. THIS IS ESPECIALLY DANGEROUS DUE TO THE FACT THAT IF YOU ARE NEEDING FULL THROTTLE ACCELERATION ALL OF MY SITUATIONS HAVE REQUIRED NEEDING IT FAST. THE ACCELERATION BEING DELAYED HAS RESULTED IN NEAR MISSES WHEN ENTERING AN INTERSECTION AS SECONDS OF DELAY IN RESPONSE CAUSES APPROACHING VEHICLES TO GET CLOSER THAN THEY EVER SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914865October 8, 2016
FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM STOP, OR FROM LOW SPEEDS, THE VEHICLE HAS A 4-5 SECOND DELAY BEFORE THE TURBO SPOOLS UP. FEELS LIKE A DEAD PEDAL WHEN MERGING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910171September 28, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903876September 6, 2016
AIR BAGS, SEAT BELTS, SUSPENSION
THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903013September 1, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE FOR THE SWAY/TRACK BAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK NUT WAS LOOSELY CONNECTED. AS A RESULT, THE BOLT WAS TIGHTENED AND THE SWAY/TRACK BAR WAS REPLACED. WEEKS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS NOT PROPERLY ALIGNED AND THERE WAS AN EXTREMELY STRONG VIBRATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TIRES WERE INSPECTED AND THE SWAY/TRACK BAR WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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