Ram 2500 Service Bulletins

1,151 manufacturer communications on file.

March 27, 2021•Document ID: 10220986
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY
Mfr Comm. #:
0802921REVA
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Associated Products (4)
2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220986-0001.pdf↗
March 27, 2021•Document ID: 10190733
Service Bulletin/Repair Instructions
VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; AIR BAGS; VISIBILITY
Mfr Comm. #:
08-029-21 REV. A
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following: Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Associated Products (3)
2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10190733-0001.pdf↗
March 26, 2021•Document ID: 10220983
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
0805221
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Associated Products (4)
2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220983-0001.pdf↗
March 26, 2021•Document ID: 10220911
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
S2108000080
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Associated Products (14)
2021 Chrysler 300 2021 Dodge Challenger 2021 Dodge Charger 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Renegade 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220911-0001.pdf↗
March 26, 2021•Document ID: 10190730
Service Bulletin/Repair Instructions
SEAT BELTS; ELECTRICAL SYSTEM
Mfr Comm. #:
08-052-21
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
Associated Products (3)
2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10190730-0001.pdf↗
March 26, 2021•Document ID: 10190658
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S2108000080
Date Added:
April 26, 2021
Manufacturer:
JEEP
Summary
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Associated Products (13)
2021 Chrysler 300 2021 Dodge Challenger 2021 Dodge Charger 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Renegade 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10190658-0001.pdf↗
March 22, 2021•Document ID: 10220904
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
S1924000019RevB
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
Associated Products (5)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220904-0001.pdf↗
March 22, 2021•Document ID: 10190651
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
S1924000019 Rev.
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
Associated Products (4)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10190651-0001.pdf↗
March 20, 2021•Document ID: 10220902
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; ELECTRICAL SYSTEM
Mfr Comm. #:
S1808000097RevA
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
Associated Products (3)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500
Associated Documents
- Download MC-10220902-0001.pdf↗
March 20, 2021•Document ID: 10190649
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
S1808000097 Rev.
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
Associated Products (3)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500
Associated Documents
- Download MC-10190649-0001.pdf↗
March 16, 2021•Document ID: 10220891
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
S2124000004
Date Added:
September 26, 2022
Manufacturer:
DODGE
Summary
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
Associated Products (20)
2021 Alfa Romeo Stelvio 2021 Chrysler 300 2021 Chrysler Pacifica 2021 Chrysler Voyager 2021 Dodge Challenger 2021 Dodge Charger 2021 Dodge Durango 2021 Fiat 500X 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Renegade 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2021 Ram Promaster City
Associated Documents
- Download MC-10220891-0001.pdf↗
March 13, 2021•Document ID: 10220883
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
S2108000069
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
SXM Channels Inoperative Above Channel 450
Associated Products (5)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220883-0001.pdf↗
March 13, 2021•Document ID: 10190630
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S2108000069
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
SXM Channels Inoperative Above Channel 450
Associated Products (4)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10190630-0001.pdf↗
March 11, 2021•Document ID: 10220875
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
S2123000014
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Winch Inoperative From Controller
Associated Products (1)
2021 Ram 2500
Associated Documents
- Download MC-10220875-0001.pdf↗
March 11, 2021•Document ID: 10190622
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
S2123000014
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Winch Inoperative From Controller
Associated Products (1)
2021 Ram 2500
Associated Documents
- Download MC-10190622-0001.pdf↗
March 3, 2021•Document ID: 10220835
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES
Mfr Comm. #:
9004017
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Associated Products (5)
2021 Jeep Gladiator 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500
Associated Documents
- Download MC-10220835-0001.pdf↗
March 3, 2021•Document ID: 10190582
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
9004017
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Associated Products (5)
2021 Jeep Gladiator 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500
Associated Documents
- Download MC-10190582-0001.pdf↗
February 19, 2021•Document ID: 10220563
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Mfr Comm. #:
S2108000052
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
Associated Products (5)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220563-0001.pdf↗
February 19, 2021•Document ID: 10188767
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Mfr Comm. #:
S2108000052
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
Associated Products (4)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500
Associated Documents
- Download MC-10188767-0001.pdf↗
February 17, 2021•Document ID: 10220556
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
S2008000042RevA
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Radio Display Is Black After Replacing The Rear View Camera
Associated Products (5)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500
Associated Documents
- Download MC-10220556-0001.pdf↗

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