Ram 1500 Complaints (2023)

194 consumer complaints on file.

#11667299June 16, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Connected Services system in my 2023 Ram TRX regularly displays large, full-screen alerts for emergency vehicles, tow trucks, and lane closures — often when there is no actual hazard present. These alerts are extremely distracting and dangerous. They: Block the entire screen, hiding navigation, camera, and HVAC controls and leaving the screen black until the user interacts with it multiple times to put it back on navigation. Require multiple presses to clear, forcing interaction while driving. Often reactivate within seconds, creating a loop of screen interference. Have triggered during merging, construction zones, heavy traffic, and when passing emergency vehicles or tow trucks, where focus is critical and lives are at risk. Occur falsely 80%+ of the time — no hazard is nearby. Cannot be disabled, according to Stellantis. These alerts violate basic safety interface principles by forcing unnecessary, repeated interaction in active driving conditions, forcing distracted driving. The system is overly aggressive, not user-configurable, and poses a significant distraction risk. Numerous owners on Ram forums have reported similar experiences, including repeated false triggers in the same areas. I am requesting NHTSA investigate this system. Stellantis should be required to: Offer a toggle to disable or limit alert pop-ups. Redesign the alerts to be non-obstructive and passive, or limit them to actual verified hazards. Until addressed, this is a serious safety issue affecting many drivers. I have video evidence of the issue occurring that I can provide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666889June 14, 2025
ENGINE, POWER TRAIN
I have replaced, via warranty, 3 cylinders that have failed within 10,000 miles of the vehicle. This causes my truck to shutter and not accelerate properly. The shop tells me this has been an ongoing problem, however it is not being addressed by Stalantis. Not requesting to do anything for my situation, however it needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663480May 28, 2025
SERVICE BRAKES, STEERING, ENGINE
On 3 separate occasions the truck has completely broken down while traveling 60-84mph. Each time, while in motion, the check engine and battery lights come on on the gauge cluster. Voltage starts rapidly draining from the battery indicator before systems start being shut down. Fiirst is entertainment, then climate, the ABS, then steering, and then all power and engine loss. I almost lost control the first time while trying to make it safely over to the soft shoulder. Each of the three times this had happened, the truck was completely dead in the side of the road and was towed to a dealership three times. The truck was towed to 2 different dealerships. The first two times to Imperial Dodge where they charged the battery the first time and did a software update the second time. Most recently the truck had been at DCH Temecula, for two weeks, where nothing has been done due to them not being able to recreate this issue. They recommended that I take video, while driving, as the issue happens live. This is a major safety issue in general but unacceptable that the manufacturer and dealerships only solution is for me to put myself and my family in jeopardy, and break California law, to diagnosis this massive unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663204May 27, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Tailgate unlatched one its own when I was backing up. It dropped and struck another vehicles bumper. Tailgate is smashed now. I was watching the back up camera and the tailgate was closed. It electronically opened itself and dropped down with me doing anything.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11663191May 27, 2025
SEAT BELTS
Passenger side seatbelt unbuckles spontaneously while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660009May 9, 2025
EXTERIOR LIGHTING
My left blinker randomly comes on but if I turn on the right signal the left goes off and right doesn't work and will eventually work normally again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657435April 29, 2025
UNKNOWN OR OTHER
Related to auto start/stop. When coming to a stop, vehicle shuts off while still moving at 2-3 mph. Not just occasionally but EVERY time. Also, cannot park or put into reverse without vehicle shutting off too early, just to restart itself before going onto park or reverse. Took the vehicle in for recalls but did not change how auto start/ stop functions. Dealer could not replicate. Still to this day doing same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657133April 28, 2025
ENGINE
There have been multiple failures from the injector in multiple cylinders resulting in hesitation and shaking in the vehicles. My understanding is that many of the maintenance shops have had to replace this exact component in many 1500's due to its failure. I was informed that Stellantis has been informed, however refused to issue a recall or redesign the unit. Also, they are not covering it under the power trane warranty, even thought the engine won't run without a fully functioning injector. Yes this is a safety issue because of the hesitation it causes, therefore putting you in harms way when pulling out in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656592April 24, 2025
ELECTRICAL SYSTEM
I have a 2023 Dodge Ram 1500 with a 12” Uconnect/ infotainment/ telematics system. The system only works for a minute possibly 2 minutes if I am lucky. The whole system shuts off which takes away my bluetooth capabilities, backup camera, all sound systems. My ability to access all safety features on my vehicle. For the not so safety problems, the heat and cooling is just a guessing game. I have no access to use the heated seat or steering wheel features in a brand new vehicle (I lived where it gets -40 degrees fahrenheit when I got this truck.) It also does not allow my cluster gauge to show time, or temperature. This truck has been in and out of the dealership to be worked on for this specific problem more than 3 times. They have replaced the whole system 4 times and replaced a ton of other parts and pieces, and running many diagnostics on it. It has now been at the dealership for over 30 days with no success.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656022April 22, 2025
UNKNOWN OR OTHER
This vehicle was built during the Covid 19 Pandemic. The windshield is leaking at a faulty windshield seal causing water to leak from the headliner onto the driver which will distract the driver causing a safety issue. This 2023 Ram was purchased in June 2024 and is under the 3/36 warranty. The Ram dealership confirmed the leaking seal gasket but would not honor the warranty. Dealership said any glass issues are only covered for 12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654928April 16, 2025
ENGINE
Ram 1500 Big Horn VIN [XXX] 3.6L V6 24V VVT eTorque Engine with Stop/Start RAM claim #[XXX] STAR case #[XXX] No check engine or codes on display… only two red batteries displayed at times.. [XXX] Slowed down left u-turn engine shut down.. pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine and select drive to drive away… went to dealer.. scanned a fault but I could not leave the truck that day and was told there were no rentals for use… they will call when one is ready… waited a week and went back to dealer and the truck was scanned again “no fault” meaning the fault that was found was now gone and was it not documented by the dealer…. can’t find anything can’t fix anything… [XXX] Slowed down for speed bump engine shut down... pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, put in drive to restart engine and drive away… went to dealer.. scanned no fault (had a friend in the truck at time) [XXX] Slowed down right turn into store driveway engine shut down.. came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine, select drive to drive away… two battery displays on… had to turn off and restart for the displays to clear. [XXX] Slowed down left u-turn engine shut down pulled over and came to complete stop. E-brake auto engaged and it shifted into park.. had to press E-brake switch to release, push start, restart engine, select drive to drive away… [XXX] Slowed down for speed bump engine shut down.. pulled over INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653521April 8, 2025
SUSPENSION, ELECTRICAL SYSTEM
The screen was replaced twice still doesnt work. Suspension was replaced twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653266April 7, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In two separate instances, after coming to a stop while driving (traffic light/stop sign) when attempting to accelerate the engine revved but car did not move. The car remained in the “run” position and the emergency parking brake engaged. Similarly the display alerted that safety parking brake was activated. Vehicle would not shift out of drive. Issue was remedied by turning engine off and then back on and disengaging the parking brake. This does not happen every time I stop the car and has happened only twice in the past 100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652950April 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
3 times in the last month, my 2023 Ram with only 25000 miles has stalled while I have been driving. The situation was I was in a line of traffic and rolling forward at approximately 5-10 miles per hour when the truck died, auto shifted into park and set the emergency brake. I then immediately hit the start button again and got a low battery voltage warning. I turned the car completely off and on again, then was able to move and continue with the flow of traffic with no faults. I took the truck to the dealership to have it diagnosed and they found that the truck logged a code P032F, which is associated with vehicles stalling. However, they stated they were unable to replicate it and there wasn't a fix currently available. I have also not been able to replicate it and it seems to happen completely at random. My safety and the safety of others was definitely a factor as I was stranded in traffic without the ability to move my vehicle. If I had not responded quickly, it could have caused an accident. Prior to this there were no symptoms of failure, and the truck drives completely normal until the event occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650095March 24, 2025
ENGINE
While driving slowly in stop & go traffic, the engine shuts off unexpectedly, often while the vehicle is moving at a slow speed (e-torque switching from 4 cylinders to 8 upon slight acceleration. The truck additionally applies the emergency brake and the shifter remains in Drive. I have to hit the 4 ways, turn the engine "off", turn the nob to Park, remove the emergency brake, restart the engine, turn nob to Drive, stop the 4 ways and continue driving. It is terrifying on busy city streets during rush hour! Recently, the truck almost stalled when approaching a red light that turned green, it "stumbled" and the entire dashboard blacked out. I've owned this truck since mid-July 2023 & this stalling has happened on five (5) occassions - July 2023, November 2023, May 2024 & twice March 2025. Twice in the last week that included the blacked out dashboard. The stalling is intermittent and neither I nor the dealership repair can duplicate the issue. This is exactly the same issue that the many other Ram 1500 e-torque owners report. I'm terrified that I will be rear-ended & cause a major crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647616March 11, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The vehicle has always had an issue with turn signal canceling the left hand turn probably fails 30/40% of the time. There was a recall on this but requires a diagnostic to be performed. This has been completed twice and didn’t fail, but service writer and tech both witnessed it not working during driving test. Problem is StarParts won’t send parts to dealer because it passes their diagnostic. After complaints to dealer now StarParts wants to run test a third time the dealer and I agree the outcome will be the same. I sent email to StarParts regional manager (Benton Kuchefskil) twice and he refuses to respond. Basically the issue is they confirm it does not function properly but they won’t repair it because it passes their diagnostics. I have been trying to get this repaired since December
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644081February 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641371February 7, 2025
STEERING
Power steering went out while driving on Interstate around 70MPH. Check enginge light along with what seems all the lights and bells started going off. Tuuck shot down and would not restart. Towed to dealer and they said the Power steer rack had a short and needed to be replaced. All parts on on BO with no ETA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638739January 27, 2025
ENGINE, UNKNOWN OR OTHER
There is a severe throttle delay when pressing the gas pedal in all situations. From a stop to go when you press the throttle there is a severe delay causing a massive safety problem when pulling out / pulling into traffic / merging into a highway or roadway / wven while driving at any speed and you press the pedal there is a huge delay. Its a big safety hazard This is an issue on many ram vehicles from what i am reading on forums and even the dealership has acknowledged the issue but says ram wont resolve it. I am still trying to through ram and the dealership but no luck so far. I believe this is a setup/ programming problem straight from the manufacturer. Please help resolve this before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636394January 16, 2025
SUSPENSION
On [XXX], while driving my 2023 Ram TRX, the driver’s side axle shaft failed catastrophically. Before the failure, I heard noise from the axle area, but no warning lights or indicators appeared. When the axle shaft broke, it damaged the brake line, causing immediate brake failure, putting my safety and others at risk. Had this occurred at high speeds or in traffic, the consequences could have been severe. I had the vehicle towed to I-10 Dodge Ram for inspection, where Service Advisor Ana Sepulveda denied the warranty claim. The denial was based on a superficial bumper scrape and minor scuff marks on suspension components, claiming these as “impact points.” However, these cosmetic markings do not justify axle failure, as no significant structural damage was found. An axle shaft should not fail due to a bumper scrape. This axle failure is a known issue in the TRX owner community, and many dealerships have acknowledged and approved warranty claims for similar failures. Despite this, I-10 Dodge is refusing warranty coverage without sufficient evidence, attempting to shift blame onto the customer. The failed axle shaft and damaged brake line are available for inspection. The issue has not been reviewed by law enforcement or an insurance representative, as this was a mechanical failure, not a collision. Given the serious safety risk of axle and brake failure, I urge Ram and NHTSA to investigate this widespread problem before it leads to serious injuries or fatalities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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