Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11414649April 30, 2021
POWER TRAIN
I HAVE OWNED MY 2019 RAM 1500 (NEW) FOR 2.5 YEARS AND MORE THAN 30-40 TIMES OVER THIS PERIOD THE TRANSMISSION GETS STUCK IN 1ST GEAR. THE ONLY WAY, I'VE FOUND, TO RESOLVE IS TO PUT TRUCK INTO PARK, TURN OFF ENGINE AND THEN RESTART. IT HAPPENS WHEN I FIRST START DRIVING AND DON'T NOTICE UNTIL THE ENGINE "REVS" AND THEN REALIZE IT IS STUCK IN GEAR. HAD MENTIONED TO DEALERSHIP WHEN IN FOR REPAIR/SERVICE. THEY SEEM NOT TO BE AWARE OF ANY REPORTS OF THIS PROBLEM. IT IS RANDOM AND ALTHOUGH CAN HAPPEN BACK-TO-BACK, IT IS SELDOM, SO HARD TO REPLICATE ON DEMAND. NOT SURE THE EXACT DATES OF THESE OCCURRENCES, AS I'VE GOTTEN USE TO IT, BUT WARRANTY IS COME UP AND THOUGHT I BETTER REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414282April 28, 2021
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE LOSS POWER STEERING ASSIST AND WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED AN UNKNOWN RECALL AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 37,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413221April 21, 2021
ELECTRICAL SYSTEM, SEAT BELTS
MARCH 5 2021 CAR STOPPED WORKING ,WOULD NOT TURNOVER AND ALL THE WARN ING LIGHTS WERE ON.WAS NTOWED TO DEALER AND AT FIRST I WAS TOLD THEY COULD NOT FIGURE WHAT WAS THE PROBLEM THEN FIGURED IT WAS THE TIPM MODULE NEEDED TO BE REPLACED .ONE MONTH LATER 2 MORE ELECTRICAL PROBLEMS .ONE IS THE COOLING LOUVRE SYSTEM NEEDS REPLACEMET AN D A MORE SERIOUS PROBLEM WAS HAPPENING WITH STARTER MELTDOWN THAT COULD HAVE CAUSED A FIRE.RESEARCHING THESE ISSUES I PROBABLY WILL BE HAVING MORE ELECTRIAL PROBLEMS.FIRST ISSUE COST 1000$ AND PARTS ON 2ND AND THIRD ISSUES ARE OVER 900$SO REPAIR WILL PROBABLY @ OVER 2000$.SOMETHING IS REALLY WRONG WITH THESE TRUCKS OR I HAVE A LEMON!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412966April 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON APRIL 15, 2021, STOPPED AT A RED LIGHT AND CAR COMPLETELY SHUT OFF AND WOULD NOT START BACK UP. TRIED JUMPING CAR NUMEROUS TIMES BUT STILL WOULD NOT START. HAD CAR TOWED TO DEALER AND CAR STILL WOULD NOT START. DEALER CAN NOT DIAGNOSE WHAT ISSUE IS AND CAN NOT DEFINE WHY CAR CUT OFF IN THE MIDDLE OF TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408555April 17, 2021
STEERING
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407397April 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407091April 8, 2021
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED AND THE CRUISE CONTROL DEACTIVATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. HE WAS UNABLE TO RE-ENGAGE THE CRUISE CONTROL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (701 CONSTITUTION DR, WEST MONROE, LA 71292, (318) 387-2665) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405629March 30, 2021
UNKNOWN OR OTHER
THE TRUCK TURNS OFF WHILE DRIVING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405297March 29, 2021
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405327March 29, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405006March 26, 2021
UNKNOWN OR OTHER
I WAS DRIVING ON HWY 285 JUST OUTSIDE ENCINO NM HEADIN EAST BOUND WEATHER WAS SNOWING AND ROAD CONDITIONS WERE FAIR I WAS DOING ABOUT 40 MPH WHEN I LOST CONTROL OF THE VEHICLE DUE TO THE GAS PEDAL BREAKING OFF I SLID INTO THE MEDIAN HITTING A REFLECTOR POLE AND THAT DIDN'T STOP I CONTINUED SLIDING ONTO WEST BOUND TRAFFIC COLLIDING WITH A SEMI EMTS AND TORRANCE COUNTY SHERIFFS OFFICE ARRIVED UPON DISCOVERING ABOUT THE GAS PEDAL NO ONE HAS EVER HEARD OF A THING LIKE THIS BEFORE INFORMATION WAS EXCHANGED I WAS CHECKED OUT HIGH BLOOD PRESSURE WENT TO ER AND I WAS OKAY NOTHING BROKEN OR BLEEDING INSIDE VERY SORE THO
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11404775March 25, 2021
POWER TRAIN, ENGINE
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404238March 22, 2021
STEERING
I WAS DRIVING AND MY POWER STEERING FAILED WITHOUT WARNING CAUSING ME TO NEARLY CRASH ON THE THRONGS NECK BRIDGE MOVING AT 55 MPH . THE DEALERSHIP WILL NOT TOW MY TRUCK BECAUSE I AM IN NEW JERSEY. SO THEY RATHER ME GET HURT OR DIE RATHER THAN SPEND A FEW DOLLARS TO HAVE ME TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404389March 22, 2021
ELECTRICAL SYSTEM
UCONNECT 8.4C RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND EVEN SCREEN REPLACEMENT WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE SOMETIMES. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404391March 22, 2021
STEERING
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403588March 17, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THE VEHICLE JERKED WHEN COMING TO A STOP AND WHILE ACCELERATING FROM A STOP. THE DRIVE KNOB SHIFT LIGHT ILLUMINATED AND THE DASHBOARD MESSAGE STATED SHIFT TO PARK THEN SHIFT TO DRIVE APPEARED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO COASTLINE CHRYSLER DODGE JEEP RAM (32881 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *LN THE CONSUMER STATED THE UCONNECT AND STEERING WHEEL CONTROLS WERE NOT WORKING CONSISTENTLY WITH AN IPHONE. THE RIGHT TURN SIGNAL DID NOT ALWAYS TURN OFF AFTER MAKING THE TURN. AT STARTUP, THE SHIFT INTO DRIVE WAS DELAYED AND WOULD CLUNK AND JERK. THERE WAS REAR END VIBRATIONS. THE CONSUMER STATED WHILE PROCEEDING FROM A STOP THE VEHICLE INDEPENDTLY APPLIED THE BRAKES. THE CONSUMER PUT THE VEHICLE IN PARK THEN BACK IN DRIVE. THE VEHICLE THEN CONTINUED AS NORMAL. THE CONSUMER STATED THIS OCCURED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403267March 16, 2021
UNKNOWN OR OTHER
WHEN DRIVING, RPM JUST UNDER 4 AND TRUCK SLOWS DOWN ABRUPTLY X 2. TODAY, DRIVING ON HIGHWAY, CRUISE SET, TAPPED BRAKES AS I WAS NEARING ROADSIDE CONSTRUCTION, ALL OF A SUDDEN RPMS NEARING 4, TRUCK ABRUPTLY SLOWED TO 15MPH. PULLED OVER ON SIDE OF ROAD X 2. ERROR MSG 'SHIFTER AUTOCORRECT ACTIVE' THE SECOND TIME. THE TRUCK REMAINED IN D UNTIL TURNING IT OFF. I TURNED TRUCK OFF @ THIS POINT HOPING I COULD DRIVE REST OF WAY HOME. IT SEEMED TO FIX/RESET ITSELF. THIS IS NOW TWICE THIS HAS DONE THIS. I AM TAKING THE TRUCK IN TO BE LOOKED AT TOMORROW. THIS IS NOT SAFE FOR MYSELF, MY FAMILY OR EVEN FELLOW DRIVERS. I WOULD HAVE HAD VIDEO BUT I WAS NERVOUS ON SIDE OF HIGHWAY WITH NARROW PULL OFF WITH SEMIS BARRELING PAST ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403125March 15, 2021
STEERING
JUST OVER 23,600MI OF GENERALLY ON-ROAD USE, THE ELECTRONIC POWER STEERING (EPS) FAILED ON A TRAIL IN THE SNOW, NEARLY SENDING THE TRUCK TRUCK UNCONTROLLED INTO AN EMBANKMENT. THE EPS HAD FIRST LOCKED UP DURING A 3-POINT TURN - THE STEERING FEEL WAS AS IF THE STEERING LOCK SNAPPED 'ON', NOT ALLOWING THE WHEEL TO RETURN TO CENTER AFTER BEING TURNED (TO THE RIGHT). NO ERROR LIGHTS WERE SEEN, SO I CHALKED IT UP TO A FLUKE. THIS THEN HAPPENED A FEW MORE TIMES ON THE SAME DAY, AT UNEVEN INTERVALS UNTIL THE EPS FAILURE WITHOUT NOTICE. WHEN THE EPS FAILED, A LOUD WHINING / GRINDING SOUND WAS EMITTED FROM THE STEERING AREA AT THE SLIGHTEST ROTATION OF THE STEERING WHEEL. WITH THE TRUCK OFF, THE STEERING RACK MADE A DEEPER 'THUNK WHEN THE WHEEL WAS ROTATED MANUALLY AND AT THAT POINT, THE EPS STAYED OFF, ALLOWING NON-EPS STEERING TO RECOVER THE TRUCK. THERE'S PLENTY OF DASHCAM VIDEO WHICH TELLS THE STORY, STATIC IMAGES DON'T SHOW ANYTHING OUT OF THE ORDINARY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ3MF6VAYYU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402902March 14, 2021
POWER TRAIN
WHILE DRIVING APPROXIMATELY 15 MILES AN HOUR ON A NEIGHBORHOOD STREET THE TRUCK DISPLAYED "AUTO PARK DISABLED" AND PROCEEDED TO SHUT OFF COMPLETELY, FORCING ME TO PULL OVER AND TRY AND TURN THE TRUCK BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402711March 13, 2021
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500