Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11454449February 28, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving 60 MPH, the steering wheel was difficult to maneuver. There was an unknown warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,861.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454582February 28, 2022
FUEL/PROPULSION SYSTEM
Fuel injectors are misfiring veichle on multiple cylinders. Replaced all spark plugs and change fuel injector on misfires cylinder. Then 2 weeks later now another misfire on cylinder. Now changing all fuel injectors. Don't even have 10000miles on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453985February 25, 2022
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454010February 25, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated that while attempting the refuel the vehicle fuel would splash out of the filler neck and outside the vehicle and also the fuel nozzle would continuously shut off. The vehicle was taken to the local dealer who diagnosed that the fuel filler neck needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453695February 23, 2022
VISIBILITY/WIPER
My passenger side wiper will quit working due to the nut loosening itself it has happened several times since I bought the truck. I noticed there is a recall for the year of truck I have but when I input my VIN it does not show a decal but I am having the same problems as the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453498February 22, 2022
ENGINE
Starter stopped working and needed to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453516February 22, 2022
VISIBILITY/WIPER
During a rain storm wiper went out if sync then driver side either working erratic or not at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452173February 16, 2022
ELECTRICAL SYSTEM
The navigation system has the car traveling in the wrong direction. The compass does not work and the navigation says the car is 100s of miles away from its actual location. It’s has been fixed once by the dealer and broke again. This will be my second radio. A compass not working or telling a driver to turn into a ditch could cause harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452086February 15, 2022
UNKNOWN OR OTHER, EXTERIOR LIGHTING
The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay $145 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452136February 15, 2022
AIR BAGS
on January 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the EMS, the Insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My VIN number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11451790February 13, 2022
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till i stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and i work out of my truck so i need a truck so i can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying $600 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451335February 10, 2022
FUEL/PROPULSION SYSTEM
Fuel tank won't take fuel in tank at almost empty it will only take 30cents of fuel and fills up neck and shuts off pump and spills all over the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451432February 10, 2022
ELECTRICAL SYSTEM
Not sure if these are both related, went to get in car and was locked out, towed to dealership where they replaced the BCN, went to pick up and vehicle was dead, had to have it towed back into the garage at the dealership where they replaced the battery almost $1,000. Still did not fix the issue and they said it could be the instrument cluster. The problem started on a trip when we smelled smoke, the instrument cluster kept going in and out until it finally quit which did not allow me to see any vital information, the RAM emblem continues to blink gray and black which causes me to take my eyes off the road. This is a safety hazard, I can't read anything and do not know the gas remaining, the mileage on the truck, and a lot of other data. I have been told not only did I waste the money fixing something that was not wrong that now there is a tech service bulletin on this issue and noone has reached out to the RAM owners because only one person has reported it. I would not have known to report the issue had I not read on the internet. This is a concerning issue, the smoke smell scared me and I had to park my truck, it continued spontaneously throughout the trip until it finally stopped. I didn't realize how much information you can lose with an instrument panel. How many miles to get the oil changed, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450910February 8, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450433February 4, 2022
ENGINE
I was Driving On the Highway doing about 70MPH and the truck shut down on me and i had to Coast to the Sholder across 3 Lanes of traffic. Truck would not restart and had to have it towed. Had to Have the Truck towed to Dodge and when they looked at it they put it on the Computer and there were no Issues. This is scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449574January 31, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn’t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn’t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449618January 31, 2022
SEAT BELTS
I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her . Then she started screaming the seat beat was stuck around her waist . She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help . I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449484January 30, 2022
ELECTRICAL SYSTEM, STEERING
Power steering intermittently failing, then completely failed and is very hard to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449193January 27, 2022
FUEL/PROPULSION SYSTEM
WILL NOT ACCEPT GAS FROM THE GAS PUMP AND THIS IS BEEN HAPPENING FOR THE LAST APPROXIMATELY SIX MONTHS THE GAS ATTENDANT TOLD ME THAT THIS IS A PROBLEM WITH ALL RAM TRUCKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448931January 26, 2022
POWER TRAIN
While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500