Ram 1500 Complaints (2023)

194 consumer complaints on file.

#11695283October 23, 2025
ELECTRICAL SYSTEM
The electrical and battery system on my 2023 Ram 1500 Big Horn has repeatedly malfunctioned, causing a severe parasitic battery drain that leaves the vehicle completely inoperable. The problem began in Fall 2024 and has been reproduced and confirmed by the dealer multiple times. Despite numerous repair attempts, the underlying issue has not been resolved. The truck has been at the dealership continuously since October 2024, and technicians have been unable to determine or fix the root cause. The vehicle experiences total battery failure within hours or days of sitting idle, even after multiple new batteries and modules were installed. The faulty electrical component/system is available for inspection at the dealership. This ongoing electrical drain presents a serious safety risk, as the truck can lose all power unpredictably, preventing it from starting or responding to electronic controls. Before complete failure, the truck would display warning lights, low-voltage messages, and random electrical faults, including systems shutting off unexpectedly. The issue has been inspected and documented by the dealership under an open case with Ram Customer Care, yet no resolution has been achieved. I have been without my vehicle for nearly five months, and the same problem has persisted for almost a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694911October 22, 2025
ELECTRICAL SYSTEM
I have taken my truck in to the dealership twice already for the same issue and they are telling me they cannot find the issue. My truck would not start, so I replaced the battery. Noticed that the voltage would drop after driving it about 20 miles or so. Normal range is 13.5V. Starting the truck, it starts out at 13.5V but after about 20 miles or so, the voltage would drop to 12.5V. Dealership could not find out why. Engine light is not on but the voltage drops every single time I drive. I bought it with 11 miles on it in June of 2023 and didn't have this issue until September of 2025. The truck only had about 37,400 miles on it when it started messing up. I am scared/worried that the truck will just stop while driving. I have read many forums and stories about many others are having this issue too. The Motor Generator Unit (MGU) malfunctioning. There are recalls for 2019-2022 MGU but not for 2023 or later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693199October 13, 2025
UNKNOWN OR OTHER
Faulty backup camera. Does not display image of people walking behind vehicle or any image at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691061October 2, 2025
STEERING
The contact owns a 2023 Ram 1500. The contact stated that while either starting the vehicle, driving, or parking, the steering wheel was loose and then became tightened. Additionally, there was a burning odor near the front of the vehicle while driving 25 MPH. The vehicle was taken to the dealer, who determined that the steering rack had failed, and the steering rack lubricant had leaked out, resulting in the burning odor. The dealer replaced the steering rack, but the failure persisted. The vehicle was then taken to a second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who replaced the steering shaft and column, as well as the steering rack twice; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690372September 29, 2025
ENGINE, SERVICE BRAKES
In August of this year while the truck was moving, it just shut off and the parking brake was engaged. I brought it to the dealer and they checked the truck through the computer. They could not find any issues. Just this past Saturday 9/27/2025 while i was backing up into a parking space, the vehicle shut down again in gear and the parking brake was again engaged. I call the Service dept at Gainesville Dodge in Florida and have another appt for a week from tomorrow. The first occurrence was 8/2026 I called another dealership in Starke Florida and spoke to their service dept. They informed me they have had the same issue with other Ram trucks but cannot find the cause. This unexpected shutting down is extremely dangerious! I searched the internet and found this issue is not uncommon. There were many reports of the same issue happening to other owners. Shutting down on a major highway can cause a major accident when this occurs. This needs to be looked into by your agency. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688786September 22, 2025
ELECTRICAL SYSTEM
I have been trying to get the turn signal recall fixed on my truck for the past year. After I make a left turn, the turn signal only turns off about 1/2 of the time. The first 4 times I spoke to them both in person and over the phone, they said they were waiting on the part. When I spoke to them last week, the parts guy said he had the part, but I would have to pay for it since the system showed the recall had been fixed. No one has ever even worked on the turn signal, other than to test it, which was at the end of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687448September 15, 2025
FUEL/PROPULSION SYSTEM
I bought a 2023 Ram 1500 brand new off the lot and the vehicle is only less than 3 years old. I was hoping the with me buying a brand new Ram that I would not have a major issue such as the fuel pump failing which caused me to pay $1809.64 out of pocket cost on a practically new vehicle. The fuel pump and the control module were both faulty with the dealer findings. With only 1000 miles over warranty, I think that this does not make since for such a major issue with a practically new vehicle that is not cover under the powertrain warranty. The vehicle has been taken in for regular maintenance. I would appreciate a refund of the amount paid to cover my loss
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685482September 6, 2025
STRUCTURE:BODY
Truck sways alot with high winds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684377September 2, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, BACK OVER PREVENTION
The contact owns a 2023 Ram 1500. The contact stated that after starting the vehicle and shifting into reverse(R), the rear-view camera failed to display an image. Additionally, the contact stated that the instrument cluster failed to display pertinent information. The contact stated that occasionally, only the A/C and heating controls and a section of the GPS map were displayed. The contact stated that the failure was intermittent. The vehicle was taken to a local dealer, but was not diagnosed or repaired. The contact stated that the dealer requested that the vehicle be left for three days for additional diagnostic tests. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680354August 13, 2025
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed and towing a trailer, there was an abnormally loud sound coming from the vehicle. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. While inspecting the vehicle, the contact became aware that the tailgate had independently unlatched. The contact stated that the tailgate had fallen onto the crank. The contact stated that there were damages to the tailgate and the paint due to the failure. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 22,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679532August 9, 2025
VISIBILITY/WIPER
When it is raining, even a moderate amount, the air flow from driving down the road blows/directs the water from the windshield across the drivers window. Making it extemely difficult to see out the window for on coming traffic or to use the drivers side mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679335August 8, 2025
UNKNOWN OR OTHER
Truck did an emergency shut down while backing out of the driveway, would not move out of intersection for over 30 minutes. left blocking road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679280August 8, 2025
SERVICE BRAKES
Factory trailer brake controller does not work as it should. Trailer brake controller has 4 settings in owners manual they are as follows: Heavy over electric, Lite over electric, heavy over hydraulic, lite over hydraulic. My truck only has lite over electric and does not save the trailer as it should in the radio. The radio, BCM and Trailer brake control module has been replaced by Mopar under warranty to see if this fixes the problem. It has not fixed the problem. The dealership has checked all of wiring to see if this is a problem. it has not been to the dealer 8 times still has an open ticket on it. My truck is capable of carrying a load of 10,650 lbs. and needs the heavy tow brake system. I do not understand why Mopar cannot fix this issue. Dealership said that they are not going to do any more work to the vehicle for me to go get a second opinion on this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678850August 6, 2025
FUEL/PROPULSION SYSTEM
Ran over tripod laying in road it flipped up slicing a hole in fuel tank. Tank has no metal cover to protect from road hazzards such as metal striking plastic tank resulting in a hole in fuel tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674863July 20, 2025
FUEL/PROPULSION SYSTEM
Motor stalled while moving. Transmission automatically went into park , emergency brake was applied all before it came to a full stop. Took to dealership and code P032F came up . When serviced dealership said they can’t find anything wrong.Ram had the same problem with the V8 and came up with a update. Nothing available for the 3.6 L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673335July 14, 2025
ELECTRICAL SYSTEM, STEERING
experienced the exact same failure mode as Ram Recall 24V-729 and my truck and model year fall into the affected vehicle models however my VIN # was not included in the recall. My blinkers do not work as exactly described in 24V-729 and Ram refuses to take financial responsibility of this known issue and make me pay for this safety concern especially when its a known safety recall this year and model truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672028July 8, 2025
STEERING
Steering column control module went out. Right blinker will not stop and left doesn't work at all. Even in the off position right stays on so I have to put it down to the not working left to stop that but any movement and its starts again. It is a traffic hazard and even though 165,000 Rams were recalled this past year they say its VIN specific and will not cover my $400 repair. My truck is unusable until they repair this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670356June 30, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Driving down the freeway, with no previous issues at 80MPH. Next thing the truck stalls and won't restart. Vehicle jumped and runs when connected stops immediately once unjumped. Replaced battery at 51,000 miles and vehicle runs fine. Concern is the alternator is not strong enough to power the vehicle if the battery dies for mysterious reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669794June 27, 2025
AIR BAGS
The truck has been to the dealer on multiple occasions because I continue to receive airbag system alerts. When the alert comes on a warning displays on the console that the airbag system has malfunctioned. The dealer states the clock spring needs to be replaced. I’ve been waiting since November 22, 2024 for the part. It is now June 27, 2025 and still don’t have the part. I experience the alert on my console at least 3-5 times a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667473June 17, 2025
UNKNOWN OR OTHER
The turn signal does not reset. Which there is a recall for already. I have complained about this issue before the recall to Ram and now there is a recall. But on may 8, 2025 the dealership stated they could not recreate the issue so they closed the recall. Now on June 17, 2025, I brought my car in for a windshield wiper fluid issue and they asked me is there anything else they should check out. I chuckled and said yea, but ram won't fix it. I told them about the turn signal they said they would check it out. This dealership was able to recreate the issue but since the 1st dealership closed the recall out and marker "complete" i now have to pay for the the fix and try to submit a claim through mopar/stellantis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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