Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11468253June 8, 2022
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH in the rain, the windshield wipers failed to operate as needed. The contact veered to the side of the road and readjusted the windshield wipers however, the failure reoccurred while driving. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: c (Visibility) which he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467879June 6, 2022
TIRES, TIRES:TREAD/BELT
I was driving down a road with no load on the truck at about 35 mph. The front tire blew out. Stopped immediately. The tire had torn all the way across the tread from outside of wheel to inside of wheel. See attached pics. I had a former goodyear employee look at it and he said he thought it was defective. If this had happened at higher speed could have been very bad, could have killed me or others. As it was the tire caused over $2000 damage to the truck - inner fender well and fender etc...These were original tires that came on the truck new had about 31,000miles on them. Still have the tire and it can be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467525June 4, 2022
STEERING
My steering wheel, at high speeds of 60+ mph, would "stick" when turning left, at approximately the 11 to 10 o-clock positions. This stickiness meant the wheel would not return back to center when releasing left turn pressure on its own. It would actually require small amount of force back the other way in which it would "pop" out of the sticky position, causing some very unsafe and scary jerk of the wheels. Both my wife and I experienced it every time the truck was driven on the freeway until we parked the truck due to it being unsafe to drive. I sent the vehicle to the local RAM dealership and they diagnosed it to be an entire "steering rack failure" that would need to be replaced at my cost because the factory warranty time period of 36 months ended, though the mileage period did NOT end as the truck only has 32,000 miles on it. There were no warning lamps or indicators and the truck is 100% stock with no modifications to the wheels, suspension, or drivetrain. The price quoted (not yet the final price) was $4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466709May 31, 2022
POWER TRAIN
Transmission falling out of gear when transmission fluid temperature under 100 degrees, error message "Shift to P then to desired gear" on dash when slowing to a stop, puts vehicle in neutral and the driver must shift the vehicle into park then put it back in drive to continue. The vehicle can be inspected upon request. This fault is has put me in danger multiple times a day, more notably when slowing to a stop at a red light, the vehicle was still at 12 MPH on the brakes, the light turned green and I had to pull over or get rear ended. The problem has been replicated multiple times by the technicians at my local CJDR dealer, and with live diagnostics the vehicle produced no error codes. I have contacted Ram Cares and they have said they would elevate it to a STARs case but my service advisor said it would be a drawn out process and said I should just get rid of it if I can make my money back. The vehicle has not been inspected by someone employed directly by Stellantis. The problems first appeared a week and a half after I purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466389May 27, 2022
ENGINE
exhaust manifold cracked on both pass/driver side replaced at dealer now cracked again 85k miles don't pull or haul anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466247May 26, 2022
ENGINE
The contact owns a 2019 Ram 1500. The contact stated while driving 25 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact stated she was unable to activate the hazard lights. The contact was able to restart the vehicle and drive to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 82,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466091May 25, 2022
VISIBILITY/WIPER
wipers arms keep coming loose and disconnecting. Spoke to Ram representative and they state that Safety Recall W25 / NHTSA 20V-208 does not include my VIN. Until more people complain about having the same safety problem they will not address issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465290May 19, 2022
STRUCTURE:BODY
The Rambox door randomly pops open fully while going down the road allowing items stored in the Rambox to come out of the compartment while traveling down the road. This poses a severe risk to the vehicles following behind my vehicle. I brought the truck in for service and was told that this is not a safety recall, which is incredulous to me. I was told that the cause of the failure was a remote switching device in the B pillar, which is obviously nothing that has been damaged by my use. Since this started happening to me, I have heard of two other drivers of trucks with the Rambox with this same incident. I believe both of those vehicles were 2020 Dodge trucks. This has happened multiple times to me, and they want over $400 to fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465342May 19, 2022
AIR BAGS, SEAT BELTS, ENGINE
The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465079May 18, 2022
UNKNOWN OR OTHER
This vehicle has developed an exhaust manifold leak/problem. When I have taken it to the dealer, they inform me that although there is no recall pending, it is so prevalent that Ram has developed a repair kit for what is a known widespread problem. I believe that there is a risk of carbon monoxide poisoning to all users of vehicles that have developed this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465115May 18, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464769May 16, 2022
ELECTRICAL SYSTEM
While driving the vehicle the power steering went out which cause the car to become extremely difficult to steer. This is an electrically issue where a part failed and required to be replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464674May 15, 2022
AIR BAGS
Driving off a small curb, and the 2 front airbags went off along with the seatbelt lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464384May 12, 2022
ELECTRICAL SYSTEM
The component and system that I am reporting is the failure of the instrument cluster. The instrument cluster will not illuminate preventing me the driver from receiving warnings about the vehicles systems and increasing the risk of a crash. I am in the process of setting up an appointment with a dealer to inspect the cluster. This occurred without warning. One day I went to start the truck and the cluster did not illuminate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464290May 11, 2022
UNKNOWN OR OTHER
After purchasing my 2019 Dodge 1500 I started hearing a ticking sound from underneath at about 64,880 miles. I have ignored the issue due to the dodge booklet says that the hemi engine makes consurning sounds but this is common with the HEMI 5.7. I drove my friend to pick up her daughter and her ex told me that I had a exhaust manifold issue with the bolts and they are sheered off. Little did I know, until after research, that this has been going on for over a decade and the consumers are getting screwed and the dealerships are selling the dodge chrysler 5.7 hemi knowing there have been years of issues. I can not afford to fix my truck and I use it for making my living. I think its time for a class lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463965May 9, 2022
ENGINE
Well the other day I could smell a strong odor coming from the hood of my 2019 Ram. I started feeling a little woozy and light headed from the amount of exhaust fumes coming from the engine. I later investigated the smell and found that the engine was also making a loud ticking noise as well. I decided to tear down the vehicle and found that both exhaust manifolds were cracked in the same exact spot. Now the only way something like that can occur is either bad design, bad casting at the factory, or bad material used in casting. That would make Ram 100 % responsible for this defect. I'm not a scientist, but I would have to think that those gases escaping into the atmosphere would not be passing through the catalytic converter. If our planet is in a global warming crises that can't be helping out our atmosphere at all. I think Ram needs to replace every vehicle that has the same issue immediately. If not, no telling what affects this is making on our planet and the safety of everyone on it. Also a cracked manifold can cause engine problems like overheating and I would think an over heated engine can cease up and stop running. Now if someone were traveling at a speed of 70mph and the engine overheated and locked up, could possibly cause a fatality!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463132May 2, 2022
STEERING
Driving home from work , as I slowed to turn on to the road that takes me home , I lost power steering, for a brief second I thought I was gonna crash into a on coming vehicle. It then came back and I was able to regain control. The power steering in getting increasingly worse and is happening all the time .there are no service lights displayed, but I am nervous to drive the vehicle. I have taken it to the dealership where the truck was purchased but they have directed me to an actual ram dealership, they said it will be covered under my manufacturer's warranty being that it only has 26,000 miles . This issue is becoming increasingly problematic and stressful since this is the only vehicle I have to drive . I work 1 hour away from home and I am becoming scared to drive it but have no alternative to get to and from work .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462397April 27, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel vibrated abnormally while turning to the right. The contact stated that while coming to stop, the steering wheel shook and then seized momentarily. The contact stated that several unknown warning light s were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462142April 25, 2022
STEERING
when driving and having to turn my truck gets really hard to turn and gets stuck while turning making me stay in on coming lane for a bit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461892April 23, 2022
ELECTRICAL SYSTEM, ENGINE
For the 3rd time now, while driving my truck either taking off from a light or stopping, the truck quit running and says to shift to park to start aswell as my shifting light flashing “D”. Tried to park and restart and it fails to start. Had towed every time to dealership. Twice they couldn’t find anything and once, this last time found a faulty battery cell and replaced it. Ram great for a week, voltage looks great on my dash, still quit running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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