Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11496593December 8, 2022
FUEL/PROPULSION SYSTEM
2019 ram classic problem filling gas tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496621December 8, 2022
POWER TRAIN, STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 80 MPH, a flashing warning light appeared on the instrument panel and the vehicle lost power steering functionality. The vehicle was restarted, and the power steering functionality returned. The contact then stated while driving 20 MPH, several unknown warning lights appeared on the instrument panel and the vehicle stalled. The contact waited 5 minutes before restarting the vehicle. The contact stated that the check engine warning light remained illuminated, and the gear shifter failed to move out of park(P). The contact waited for several minutes and was able to drive the vehicle; however, the vehicle lost power steering functionality again. Upon investigation, the contact discovered NHTSA Campaign Number: 19V020000 (Steering). The dealer and the manufacturer were notified of the failure, and both confirmed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496184December 6, 2022
STEERING
While driving, the truck lost power steering and the EPS light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495895December 3, 2022
STEERING
When driving the truck at times the steering sticks to the left when making a left turn. The steering sticks around the 9-11 o'clock position on the steering wheel and will not return to center unless you turn the wheel yourself. You can feel the sticking when you bump the wheel toward 12 o'clock to return to center. It is definitely a safety issue and makes me extremely nervous while it is occurring. What if it will not allow me to correct the turning at some point it will cause an accident. I've had it at the garage and they said they could not reproduce the sticking when they were driving it. It does not occur at all times typically only happens after driving the truck for a little while >30 minutes or so. I purchased the truck in April 2022 and it has been occurring off and on since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495918December 3, 2022
FUEL/PROPULSION SYSTEM
Difficulties fueling vehicle. Gas pump consistently shuts off after a few (2-3) seconds of pumping gas. Bought vehicle used, have filled up 3 times in 1 month and have had issues with 2 of the full ups.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495659December 1, 2022
AIR BAGS, ENGINE
crankshaft retainer and seal kit is leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495432November 30, 2022
ENGINE, POWER TRAIN
I have a 2019 Ram 1500 Classic 3.6L Pentastar that I was driving home in from being out of town, and as soon as I got back in town I started getting the smell of burning oil coming through my AC vents when I would stop. I assumed it was a car nearby, but once I stopped at my house the smell came back. The next morning I went outside and there were a few drops of oil under the truck, so I looked underneath and the transmission pan cover underneath my truck was covered in oil. I couldn’t figure out where the oil was coming from, so I took the truck to my mechanic. They took a look at it and saw that the leak was coming from my oil housing assembly, and oil would run to the back of my engine then spill down over the transmission’s bell cover and drip off the transmission pan cover. This mechanic is not a large mechanic by any means, and they said that they usually get 20-30 of these same trucks every year with the same exact problem: a leak coming from the oil housing assembly. They said that it happens because the manufacturer cut corners when making this part, and after 60-90k miles it will give out due to the heat coming off the engine. They also said that the manufacturer and dealers will try to blame it on the consumer stating they over torque the filter when replacing it, but that is not the case at all. It is the quality of the oil filter housing that is the issue, and the manufacturer needs to improve the quality of the part and do a recall for this part. My truck was just over 80k miles when this occurred a few days ago, and the mechanic was not able to get an aluminum aftermarket version of this part, so I’ll have another 60-90k miles before I have to drop another thousand on this part. Please fix this issue and issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495448November 30, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate with an unknown red warning light intermittently illuminated. The contact had taken the vehicle to the dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 19V020000 (Steering). The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495479November 30, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495555November 30, 2022
FUEL/PROPULSION SYSTEM
The RAM 1500 Bighorn cannot take more than mere ounces of unleaded gasoline before the nozzle auto shuts off. It does not matter how fast gas comes out of the nozzle; it can take up to an hour to fill from empty to full going at .1 gallon every 5 seconds. When brought into the RAM dealership, the techs stated this is a well known and documented issue that a lot of RAM owners are seeing, but there has not been a recall on it. There are no warnings for this at all and it poses a threat to any owner that fills their tank with a nozzle that does not have an auto shutoff or with a gas can as fuel backfills and spills out of the truck posing a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495274November 29, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495078November 28, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The dashboard cluster frequently goes blank. This is where I can see the speed I’m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn’t complete it because they couldn’t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I’m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn’t be having these major issues already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494988November 26, 2022
AIR BAGS, ELECTRICAL SYSTEM
My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494728November 23, 2022
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494757November 23, 2022
ENGINE, UNKNOWN OR OTHER
BOTH FRONT AND REAR DIFFERENTIAL FAILURE. RECURRING REAR DIFFERENTIAL FAILURE. THE VEHICLE DID NOT RESPOND WHILE TRYING TO STEER. LOUD VIBRATION AND WHINING NOISE. REAR DIFFERENTIAL BEARINGS WERE REPLACED AND REAR DIFFERENTIAL HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494760November 23, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
While driving the truck, driving 80mph on highway the truck disengaged from Drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from Drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from Drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted Dodge FCA, filed complaint, then i took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from Drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this MAJOR issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494536November 22, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25 MPH, the power steering became inoperable, almost causing the vehicle to drive off the roadway. The check power steering message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494099November 18, 2022
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that while using the power button to close the side view power mirrors, they folded inward and touched the window. The mirrors continued to make an abnormal clicking noise. The vehicle was taken to the local dealer where it was diagnosed that the gear on the passenger’s side mirror needed to be repaired. The vehicle was repaired but the failure persisted. The driver's side mirror was making an abnormal clicking noise but was not diagnosed or repaired. There were no warning lights illuminated. The manufacturer was not contacted. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493962November 17, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493680November 15, 2022
POWER TRAIN, STEERING
Went for routine maintenance and was told a front axle shaft retainer clip had failed allowing axle to move away from differential. This was at the Dodge RAM dealer. Car is a 2019. I called to speak to Dodge representative and was told this was a recall issue but not for my VIN. I find it hard to believe that this failure on a 3 year old truck would not be due to a similar issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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