Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11505433February 3, 2023
ENGINE, POWER TRAIN
I have already had one mainfold bolt replaced by the dealer 8/6/21 before warranty expired and now I have another defective manifold bolt causing yet another exhaust leak. My vehicle has just over 72000 miles and this is a know issue with Ram and they need to take care of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505242February 2, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle lost power while driving and received an error message stating please shift truck into to Park to get to desired gear. Had to turn vehicle off while in traffic to get it moving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504991February 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay $2000 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the RF unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504301January 29, 2023
ELECTRICAL SYSTEM
Instrument cluster turned off and on continuously. Will still not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504158January 28, 2023
POWER TRAIN, ELECTRICAL SYSTEM
74,000 miles: I left a parking lot the transmission wouldn't shift, check engine light came on, I pulled over, shift knob went to park on its own. I shut off the engine, waited, restarted, shifted to drive, same thing, I repeated the same process. This happened a total of 3 times. 4th attempt I was able to drive normally. I have constantly had issues with the shift know not recognizing park. I have contacted my dealer and I'm told that I'm opening the door to soon. Bring it in when it's acting up, we have never head of this, the list goes on. I have also been driving to work and the engine light has come on, I got to a stop light, stopped, shift know went to park. I couldn't move the shift selector. Shut off the engine, waited about 15 seconds while drivers are blowing there horns, drivers in the other lane are driving by. Restart the engine, I still couldn't move the shift selector. Repeat. Then I could drive again. No check engine light. Once again contacted the dealer, I was told that unless it has an active check engine light they cant do anything. At some this vehicle will leave me stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503943January 27, 2023
STEERING
The power steering went out during a left turn and as I parked I couldn’t turn the truck off with the push start I had to disconnect both battery terminals in order to shut the truck off with the push start the power steering light has continuously been on and flashes on the display whenever you make a turn According to the manufacturers books provide it with the truck it says that if you shut the truck off it will reset when you restart that has not happened Spoke with the Dodge dealer and since there’s no recall he advised me that I would have to bring it in for diagnostics and have it repaired myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503534January 25, 2023
STRUCTURE:BODY
Rear window, third brake light & sxm antenna all leak into the cab.. Not covered under warranty. All ram trucks have this issue. Should be recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503636January 25, 2023
POWER TRAIN
2019 ram 1500 continually shifts into park while the vehicle is moving. The problem occurs when slowing and the Ram attempts to downshift. The shift occurs when the vehicle speed is slowing below 25 mph. I have had the vehicle serviced for this issue and the dealer cannot solve the issue but “upgraded “ my software for $300 with no resolution. The dealer is now saying they can’t help me as they don't know what the issue is and their transmission expert isn’t available. I have almost been involved in over dozen accidents due to this happening. When slowing or coming to a stop at an intersection or in heavy traffic, when the vehicle malfunctions I either have to quickly shift the electronic knob to park and then back into gear. If that doesn't work, I have to stop the vehicle completely then shift into park and then drive. In 4 separate instances I was performing a left turn against oncoming traffic and the vehicle shifted into park came to a stop while crossing in front of other vehicles. This issue started to occur last year, would stop happening, start again, and recently occurs daily. Video of the issue is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503730January 25, 2023
ELECTRICAL SYSTEM, ENGINE
Water intrusion through the back window seal causing damage to the module causing truck to shut down and stop working. Was informed by the dealer on 01/25/23 that that was the issue. Truck initially didn’t open with key fob opened manually with key and the alarm went off was able to start it but wouldn’t shut off so I had to disconnect the battery then after tht it wouldn’t start at all had to have it towed to the dealership it happened right after heavy rain for 3 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503343January 24, 2023
STEERING
The contact’s daughter owns a 2019 Ram 1500. The contact stated that on multiple occasions while his daughter was driving at various speeds, the steering wheel Intermittently failed after 30-40 seconds and became difficult to maneuver. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the low voltage battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not re-repaired. The manufacturer was notified of the failure and the contact was awaiting a call back. The failure mileage was 19,318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503108January 23, 2023
ENGINE
I have had to have the exhaust manifold replaced on both the driver side and passenger side of the dealer. From talking to the dealer this is a common occurrence from the factory where the manifold warps and cracks breaking bolts off in the block and causing exhaust leaks and noise. Both of these occured with less than 72000 miles on the truck and within a month of each other. The safety concern is the resulting exhaust leak that could occur in the cabin of the vehicle and could harm those inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503297January 23, 2023
STEERING
Since 9,000 my steering gets stuck my truck now has 60k miles and the steering feels loose and still gets stuck in certain conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502441January 18, 2023
STRUCTURE:BODY
The back window is leaking water. Possibly from 3rd brake light or the back window seal. Dealership said factory warranty has expired but have extended warranty on it. They won't cover the replacement window seal because they deemed it has routine maintenance. Back seat and floor are soaked. Truck is 4 years old. They want me to pay for all the repairs. From my understanding this year and model of truck had numerous complaints about this issue for years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502084January 17, 2023
SEATS, ENGINE
Seat are stitching are coming off vehicle. Reddit and a lot of Ram groups have state concern do this. Manifold bolts break ad tend to melt because of truck heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502131January 17, 2023
STRUCTURE:BODY:TAILGATE
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the tailgate fell without warning or driver input. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 22V904000 (Structure). The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501492January 12, 2023
FUEL/PROPULSION SYSTEM
Engine stopped running while driving on an active road due to fuel pump failures (only 26,000 miles). Truck will not start any longer and fuel pumps are on national back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501547January 12, 2023
STEERING, ELECTRICAL SYSTEM
Bought 2019 RAM used in March 2020, had 22,500 miles. One morning the radio display began flickering and jumping around to different screens or settings as if someone was controlling it or logged into the control unit. This happened a few times. I videoed some of this going on with my phone. Then called the dealer. They said they would need it to happen while at the shop to determine the problem. Of course it stopped before I made it to the dealer. Dealer looked into it but could not determine an issue or problem. However it appeared to be fixed after that visit. There have be occasions that I’ve had problems starting the truck. It’s almost as if the truck does not sync with key. After removing key, open and shut door or flipping key over, turn key it cranks. January 10, while at work, everything was working fine on truck that morning. After driving 2.5 hrs, I stopped and got out of truck for 5 minutes. Once back at truck, cranked it and began driving off the power steering failed to work. Popped the hood, examined to see if I could find problem but no luck. Carried truck to local mechanic Jan 11. They saw several codes but wasn’t sure of problem. So he cleared all codes and rechecked. Couldn’t find quick easy fix. Then I made appointment with dealer. Dealer said the steering rack and pinion needs replaced but there isn’t a recall on my truck. However I’m seeing a lot of articles about this same issue with 2019 RAM. Also have a co-worker with a RAM that experiences the same odd electrical issues on his RAM. Would like some help to connect the ongoing problems with RAM electrical problems and fix it for all RAM owners. Have videos of radio issues while it’s jumping around but I could not upload in section below. It only allows photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500960January 10, 2023
AIR BAGS, UNKNOWN OR OTHER
The vehicle’s rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501096January 10, 2023
STEERING
The power steering light came on, then the steering wheel began to move in a short abruption manner. Afterwards it was difficult to turn while driving and impossible while in park or at a stop. Vehicle was built in Oct 17, 2018 which there was a recall on other trucks but not this one. Once I went to the dealership and was informed that in fact it was not on the recall, I left. On the way home the steering wheel began the abrupt movement again while I was driving, I lost control of the vehicle for about 5-10 seconds swerving all over the road putting myself and everyone around me at risk. Once I gained full control it went back to normal, steering wheel had full range of motion with no needed of excessive force. “Lost Communication With Power Steering Control Module "A"-” was what was presented as the issue at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501132January 10, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early Dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a Ram Service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the Ram Service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on Monday, January 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65MPH on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the Ram Service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying RPMs/speed from before the shutdown. Notice no warning lights appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500