Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11514226March 28, 2023
STEERING
The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513618March 24, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513441March 23, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513181March 22, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513102March 21, 2023
STEERING, ELECTRICAL SYSTEM
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512986March 21, 2023
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512316March 17, 2023
UNKNOWN OR OTHER, POWER TRAIN
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512419March 17, 2023
ENGINE
Ticking noise. Issue with manifold. Had it fixed in 2022. Now it's occurring again. Called my local Dodge dealership and they said these parts are on back order because "so many are having the same issue". And asked if it was "still under warranty". #dodge When will this obvious recall actually be fixed? So many of your loyal customers are having issues. Your service depts are backed up with no parts. If you think we will stay loyal, you're wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512174March 16, 2023
UNKNOWN OR OTHER
This happens randomly while driving. While driving the vehicle,The Drive indicator around the shift knob will blink and The instrument panel will also display the message "Shift to P then Desired Gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511765March 14, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511495March 13, 2023
EXTERIOR LIGHTING
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511539March 13, 2023
ENGINE, STEERING
The contact owns a 2019 Dodge Ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511620March 13, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Dodge Ram Rear Backup Camera Failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / message boards and discovered this is a common issue with 4th generation Ram pickups. Recommended online fixes are disconnecting camera from wiring harness in tailgate and re-connecting, or even simply jiggling the connection. A friend who also owns a 4th generation Ram suggested slamming the tailgate to fix. This (ironically) works and is less invasive than removing the tailgate inspection cover, and far better than leaving truck with dealer for a week. Still, the problem continues, frequently during change of temperature between seasons. I have small children, and am often driving locations where small children toddle about (daycare, parks, etc). Losing the rear view camera means I have no rearward visibility to see a small child behind this tall truck. If it fails in one of these locations I return the vehicle to park, get out, and slam the tailgate. I hope others who own these trucks take the time to do the same. This is a known problem identified on youtube and many message boards / forums. After the dealer repairs, when the problem occurred again I contacted Chrysler Cares and questioned if there was a recall or technical service bulletin related to the issue. I was told 'no'. I asked if some type of internal ticket or work order for engineering to investigate could be created and was told only dealerships could initiate investigations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511025March 9, 2023
UNKNOWN OR OTHER
I'm not sure this isint a recall I bought this truck a few months ago with no warranty or exsteded warranty it has come to my attention when I start the truck I have a ticking sound now it's a sound of exaust escaping from exaust manifolds I know this cant be good with carbon monoxide escaping into the cab I went to dealership were I bought truck to no satisfaction I was told by Chrysler they would share expense when I went to dealership I was told I needed to pay before they would tell me what was wrong bit being a retired auto mechanic I knew what I was talking about with it being a safty issue so if there is any help for the many ram owners this problem goes back to 90s and still L going on thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510787March 8, 2023
ELECTRICAL SYSTEM
vehicle will not respond to keys and intermittently will start and drive then die in the middle of the road. Waring lights turn on then go off. truck will be fine for a few days then fail to start and completely drain the battery. Water is entering the vehicle cause moisture and mold on the carpet and possible cause of the electrical problems. when truck is off radio will turn on and off and dome lights flash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510833March 8, 2023
STRUCTURE:BODY:TAILGATE
The contact owns a 2019 Ram 1500. The contact stated that the tailgate opened unintendedly while driving. There was no warning light illuminated. The contact stated that the failure occurred intermittently. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V904000 (Structure) since the VIN was not included. The failure mileage was approximately 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510284March 6, 2023
ELECTRICAL SYSTEM
Dead battery. Something in the electrical system is draining the battery. I replaced the battery approximately 2 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510360March 6, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 20 MPH, the power steering failed to operate as needed. The contact stated that the vehicle nearly crashed into the curb. The contact had pulled over, placed the vehicle in park(P), turned off, and restarted the vehicle and the power steering functionality returned. The contact stated that a "RED steering wheel" warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510406March 6, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle experienced a loss of power steering with the power steering warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering pump needed to be replaced. The VIN was not included in NHTSA Campaign Number: 19V812000 (Steering). The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510114March 4, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Code p0850 for the tcm. Transmission would not go in park it happened 3 times on 3/3/2023 and 2 time 3/4/2023 truck would not shutoff due to the issue engine light came on and remains on. Had to set emergency brake so truck wouldn't roll and jump start the following morning because ignition had to stay on after seeing a chunk of snow fall off the transmission about 18"x10"and 6"thick it now shifts to park engine light remains
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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