Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11581008April 3, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581017April 3, 2024
STEERING
THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581047April 3, 2024
STEERING
While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580594April 2, 2024
STEERING
TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580808April 2, 2024
STEERING
The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580151March 29, 2024
ENGINE
There is a ticking noise I hear when the truck is first started and it is very obvious until the engine warms up and then it is less noticeable. I also noticed a decrease in fuel mileage. I had a mechanic look at it and he told me that the right side exhaust manifold was cracked. I ordered the right side manifold and new bolts and had the mechanic install them for me. Once it was installed when we started the truck the noise was still present but not as loud. I had him look at it again thinking that maybe the install was not done correctly and he said the left one was cracked as well. He showed me the crack. I got online and tried to order the left manifold but it was backordered. I told him that I couldn't find one and that I was on a waitlist at one of the dealerships for it. He told me I needed to try to get it ordered as soon as possible because further cracking could cause issues in the engine and cause a catastrophic event and ruin the engine. A year and a half later there are still no parts available. Upon further investigation I have found that this is a common event for these engines and has been for a very long time. The reason the parts are on backorder is because it is happening to most of the trucks with these engines. Also there is not a replacement part that fixes this issue so there are lots of posts online about it happening a second time after replacing the cracked manifold. The only alternative is to change the OEM manifolds out for shorty headers, which is a lot more expensive, and from the looks of it they are on backorder as well now. It's also a safety hazard because all the exhaust fumes leaking out can get into the cabin and cause carbon monoxide poisoning, accidents, deaths, etc. This is unacceptable. A recall needs to be issued and these vehicles need to be repaired at Chrysler's expense no matter the mileage. The worst part is that people agreeing to repair it can't because the parts are on an extended backorder with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579979March 28, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579451March 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579288March 25, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578225March 19, 2024
ENGINE, UNKNOWN OR OTHER
Oil Pan is Rusting and thin. Oil Pan gasket leaking warranty will not cover parts/labor. Oil pan holds vital lubrication for engine operation. Read tailgate handle does not operate properly. Must push closed to keep rear tailgate door from opening when vehicle is in motion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577998March 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete It is almost two years since this recall came out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578133March 18, 2024
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that the vehicle hesitated to respond and jolted while driving from a complete stop and while driving at various speeds. The contact stated that the failure occurred intermittently. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577714March 16, 2024
ENGINE, STRUCTURE:BODY
This truck has a serious safety issue that FCA is ignoring. The exhaust manifolds/bolts are faulty and leak exhaust gas into the cabin of the vehicle causing all passengers to be subjected to high levels of carbon monoxide and exhaust gases. This poses a serious safety hazard for bother drivers and passengers of all vehicles on the road. The company has been aware of the exhaust manifold issue affecting Ram trucks for years yet when this truck experienced a known problem the consumer (me) is still burdened with paying over 900 per side to get each manifold repaired and replaced. This is absolutely unacceptable, especially when both sides just fail like my truck did at the same time. I can’t sell it it’s not safe to drive. I can’t afford to fix it and it ain’t worth anything to trade in due to this known issue. Please help!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577503March 15, 2024
AIR BAGS
I was in a car accident going over 25 plus miles an hour and non of my airbags deployed in my truck. I had to get my neck reconstructed because it broke. I believe if airbags would deployed it could of helped with less injuries.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11577523March 15, 2024
VEHICLE SPEED CONTROL
This has happened twice now in the 3 months that I have owned the truck. I was driving at the speed limit, 55 mph, went down a hill and as I started to come back up the hill the gas pedal went to the floor and the rpms topped out at 4000, I shifted to neutral and managed to get into a driveway. I turned the truck off and back on 3 times and it immediately idled at 4000 rpms, in drive, neutral, reverse and park. This was on a curvy two lane highway and could have resulted in a very bad crash. The truck is currently at a shop. The floor mat was not stuck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577058March 13, 2024
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
This truck as well as multiple others I have seen complaints on multiple dodge ram forums where something is causing the battery to die then the stability control light comes on and the the truck will not change gears until the battery is completely disconnected to "reset" the computer and then it's like the battery never died. It works great with no issues for months then out of nowhere the exact same issue happens once again. We have spent thousands of dollars fixing this issue to no avail just keep replacing parts that apparently aren't the fix. So far we have replaced the torque converter, the battery as well as paying for multiple diagnostics to which they keep replacing the battery saying that is the issue but obviously it can't be the battery when it's getting replaced over and over SOMETHING is causing this draw making the battery die. PLEASE ADDRESS THIS AND ISSUE A RECALL SO WE AREN'T LEFT WITH THIS HORRIBLE TASTE IN OUR MOUTHS AND DON'T NOT WANT TO PURCHASE ANY MORE DODGE VEHICLES BECAUSE WE OWN ALL DODGE VEHICLES BUT NEVER HAVE WE HAD SUCH PROBLEMS AS WITH THIS 2019 RAM 1500 VIN [XXX] BECAUSE THIS IS BREAKING US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577117March 13, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
I just bought my 2019 Ram 1500 Rebel mileage with 47,832 miles. My truck was stuck in park and it took me several minutes shutting my truck on and off and messing with the knob changing gears before I was finally able to get my truck in gear. Fast forward three days now I am getting a warning light to "service shifter". In doing research trying to find more information I have discovered several Ram truck owners are or have experienced the same issue. This is a safety issue for many reasons. As a female I am worried about getting stuck somewhere and being put in a unsafe situation. From all the complaints I read on line I feel strongly that this needs to be looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577133March 13, 2024
ENGINE, UNKNOWN OR OTHER
I have a 2019 Dodge Ram Rebel I have owned since new. Two months after I got it it had the tick. I have noticed every dodge ram on the road has this tick I mean every ram. I have always bought dodge since I have purchased vehicles. Is the anything that you can do for me on this issue there is fumes coming in the cab of the truck and it’s unsafe since there is a problem with all vehicles in the brand. I’m hoping so because this is starting to turn a lot of heads and people do get an upset stomach because of the noises and this is not what a 80,000 dollar vehicle should have happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577172March 13, 2024
UNKNOWN OR OTHER
A properly secured/closed tailgate popped open causing damage to the tailgate and trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576858March 12, 2024
STEERING
Failure of electric power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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