Ram 1500 Complaints (2021)

669 consumer complaints on file.

#11477560August 4, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
This vehicle has an issue where it will stall. While making a right hand turn about 5 to 8 miles an hour onto a side street near my home the vehicle just shut off and rolled to a stop. It put itself in park and the auto e-brake engaged. At that point the dash info center said to shift into park and release the emergency brake. It started up and I was able to continue. I have also noticed that sometimes during a turn the truck almost stalled but recovered, You could see the rpms drop down to almost 0 but it recovered on its own. This has happened a few times. It is just not safe. 62k for an unsafe truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476962August 1, 2022
ENGINE AND ENGINE COOLING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(N) or park(P) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476834August 1, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also FCA, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476569July 29, 2022
ENGINE
Have a exhaust leak during start up ticking really bad... exhaust is coming inside cab with ac on. This truck only has 36000 miles and has already had several issues with this trucks electrical system and now this exhaust issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476038July 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Fuel is pouring out of the lines onto the engine. Not just a leak, but flowing out. This could cause my engine to catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475790July 25, 2022
ELECTRICAL SYSTEM
On three separate occasions within two months, the truck completely shut down without any warning. The first time I was at a stop light, when light turned green, I stepped on gas and truck died. Nothing worked on the vehicle, there were no messages or warnings. The truck was towed to dealership, tried to replace RF hub but "unable to be performed"-swapped star connector cavity to C12 and communication achieved-RF replace procedures passed. Five weeks later, went to start truck in driveway and wouldn't start, truck was completely dead, had mechanic come to home ,test the battery ,and it was fine. He thought the remotes were not communicating; had to be towed to dealership again, truck sat there for a few days, dealership said it started up, they did diagnostics, found nothing wrong and handed truck back to me. One week later, started the truck with remote and as I was walking to the truck, it died, completely shut down and had to be towed again. Truck has been at dealership for 17 days, diagnosed that the RF hub needs to be replaced. This truck is unsafe and unpredictable as it could just shut down at any time, cause an accident where people could get injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475611July 24, 2022
STEERING, SUSPENSION, POWER TRAIN
While starting to drive forward or backward turning, there is a shutter vibration felt slightly heard. It also has grinding shutter vibration at turn in intersection during the turn. The dealer on the 3 complaint visit replaced a front passenger CV Joint and bearing, upon picking the truck up it did it immediately again. Could not return as it was the service department closing time. There is also vibration grinding around 50 mph and up. Dealer states they can not duplicate issue. This is abnormal and concerns me as in a turn or higher speed, something breaks will put my family's lives and other motorist in danger. Also when using AC defrost vent stays open and will cause dew on the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474636July 19, 2022
STEERING
While driving my vehicle a message came up stating (service Power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a Electric Power Steering (EPS) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at Dodge Dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue. . I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and EPS Power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473930July 14, 2022
UNKNOWN OR OTHER
The Map installed by the factory in my new 2021 Ram truck displays incorrect speed limits at times. This is dangerous as it always shows 55mph even in a 25mph zone when it is malfunctioning. If you are in an unfamiliar area, and have not passed a physical speed limit sign, this incorrect information could cause a wreck if there are sudden curves or other dangers on that road. Ram refuses to fix under warranty saying it is third party software. I contacted the software company and was told that they have no warranty on their defective software and I would have to buy a new map for $149 and see if that fixes the issue. I questioned her further as she had said "see" if it fixes it and she said the speed limits that their software shows are not always correct and should not be relied on. She could not guarantee the new download would be correct. I am not sure how many accidents may have been caused by this defect but I would like this investigated and at the least make them add a prominent warning message that comes up anytime you activate the Navigation screen. At least that way the consumer would know not to rely on the info being presented to them as they drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473325July 11, 2022
ENGINE
My truck just stalls while driving. It's happened several times but yesterday was the scariest. I turned left onto a fairly busy road only to notice I had a message on the screen to turn on the truck. Since we were rolling at 3-4mph, I switch into neutral and hit the start button which started the engine. At the next red light, the engine turned off and the emergency brake applied itself. The car behind me almost hit us because we were parked at a green light now. I quickly got it started and pulled over. There were no warning lights or messages. The dealer doesn't know what the issue is. Truthfully I'm a little concerned with my families safety while driving this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472137July 2, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For my 2021 Ram Laramie 1500 the Auto Park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 MPH. Each time, this happens, the AutoPark has been engaged and the light above D is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470969June 25, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine shuts off while driving 30-35 mph and automatically applies emergency brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470547June 22, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I made a right hand turn from a stop sign onto an active roadway when my truck’s engine shut off. The truck rolled to a stop and the dial shifter automatically changed to park and engaged the e-brake. No warning lights were triggered in the dash. Research suggests this is an apparent problem with the 5.7l e-torque engine, however, no information is available from FCA/Ram
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470385June 22, 2022
ENGINE, SERVICE BRAKES, POWER TRAIN
I was driving to work and made a right turn (I did not come to a complete stop). As I finished the turn, maybe going 5-7 MPH, I pressed on the gas pedal to accelerate and the truck did not respond. A second later the truck turned off and the parking brake automatically engaged, so I came to a complete stop in the middle of a road with other vehicles around me. I had to put the truck back into park, start the truck, and disengage the parking brake, and then was able to continue my trip to work. There were no Check Engine Lights on before or after it happened. I spoke to the local Ram and multiple other dealerships further away and they said they haven't heard of this happening to any other Rams, and just to watch it and if it continues to happen call them back. A quick google search will show that it happens frequently to other people over the last year or so, some of which are at highway speeds, which is very dangerous. I am fortunate this was at low speed, because your parking brake engaging at highway speeds could obviously be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469206June 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468971June 13, 2022
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a right turn the vehicle shut off and independently shifted into park(P). The vehicle was restarted. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The key fob was replaced. The vehicle was not repaired. The manufacturer was contacted and the contact filed a complaint. The failure mileage was 15,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468402June 9, 2022
ENGINE
The truck Shut down while driving 5 different times asking to be placed in Park. This creates a hazard as it stops in traffic. The truck restarts and resumes normal operation after these incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468303June 8, 2022
VEHICLE SPEED CONTROL
The contact owns a 2021 RAM 1500. The contact stated that while driving his vehicle at approximately 2 to 3 MPH, and depressing the brake pedal, the vehicle started to accelerate. The contact stated that the harder he would depress the brake pedal, the more aggressively the vehicle would accelerate. The contact stated that while he was in the drive-thru, the vehicle accelerated into a vehicle in front causing him to crash. The failure occurred on several occasions while in drive or in reverse. A police report was not filed. The contact sustained back injuries and was pending medical attention for an examination related to the impact. The contact stated that he then had his vehicle towed to the dealer, where it remained in their possession. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467328June 3, 2022
POWER TRAIN
MY RAM TRANSMISSION FAILED TO SHIFT GEARS OUT OF FIRST GEAR. THE RPMS WENT TO 3000 TO REACH ONLY 16 MPH. THIS HAS HAPPENED TO ME ON PREVIOUS OCCASIONS. I HAVE 18,641 MILES ON THE TRUCK PRESENTLY. THE SAME EXACT THING HAPPENED TO ME AND RAM WOUND UP REPLACING MY TRANSMISSION AROUND 12,000 MILES. In addition, while making a right hand turn the parking brake automatically engaged and stopped the vehicle in mid traffic. I could not get the parking brake released. Eventually I had to hold down the parking brake button to restart the engine and to move forward to safety. The dealership was able to re-create this problem. The car was starting fine each and every day, however the dealership said that I needed a new battery which caused the problem. There are no red lights or warning signs of a low battery of my dashboard. This incident of almost got me T-boned at an intersection after making a right hand turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466112May 25, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While driving at slower speeds, the truck unexpectedly stalled and emergency brake engaged. The car behind us had to slam on their brakes due to the unexpected stop. There were no prior warning lights, messages, or symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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