Porsche Taycan Complaints

178 consumer complaints on file.

#11458090March 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Taycan offers what Porsche calls Porsche Innodrive (PID). PID once activated, the car uses navigation information and road signs to automatically adjust the vehicle's speed to the speed limit of the road. In some instances, the system speed freezes at, e.g., 50 mph and no longer adjusts to the speed limit of the road. When this happens, the vehicle will accelerate to the speed it froze at. I have experienced this multiple times. See attached image. The car indicates that it would accelerate to 50 mph in a 25 mph zone. This has happened multiple times, with speeds frozen at 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458089March 24, 2022
SERVICE BRAKES
This vehicle is fully electric, and it uses regeneration while braking. With regeneration on, the braking distance is much shorter than without. The driver does NOT have any means to turn regeneration off while braking. In some instances, the first time the braking system is engaged, regeneration does not kick in, and the braking distance is unexpectedly longer than usual. This has always happened after the car was off for a while and only during the first hard braking. I captured a video of one of these instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457923March 22, 2022
POWER TRAIN
Came to a stop in traffic and vehicle switched from Drive to Neutral. Power steering also lost. Was able to switch back to drive and proceed without incident. This has occurred twice in the 2547 miles I have driven the car since new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456068March 10, 2022
POWER TRAIN
Car went into park once and neutral twice while stopped at approximately 1300 and 1700 miles. I took the car to Porsche dealer and was told they would investigate. After two weeks I requested car be returned. They had investigated but couldn't reproduce however car was only driven about 80 miles. They offered to investigate further on my car as they had installed diagnostic software and devices. They then decided they had found an employees Taycan doing the same and removed the diagnostics and returned my car to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455183March 4, 2022
POWER TRAIN
Drive mode for my 2022 Porsche Taycan 4S has been abruptly changing from Drive to either Neutral or Park on its own. Noticed within first week or so of ownership. Primarily has occurred during low to no speed situations (e.g., turning into a parking spot and car switches to Neutral abruptly or stopped at a red light and switches to Park). However, there has been one instance where drive mode switched to Neutral while I was going through an intersection resulting in a near crash with the vehicle in front as brakes were unresponsive while in Neutral. Had I not been able to react in time the safety of the passengers in the vehicle in front as well as my wife and I would have been severely compromised. Each of these occurrences were without warning messages (despite the car having a host of other false alarms around collisions, e-sound issues, etc. that occur regularly). The issue was reported to the dealer on multiple occasions. During the first inspection they told me that there were numerous error logs that had been cleared out and that it should be fine. The issue did not resurface for another couple weeks after which I brought car back in and no error logs were found (and for some reason error logs from prior inspection were not kept for records). They took car in for extended test drive and was unable to replicate issue and said Porsche NA did not acknowledge the issue. So nothing to be done unless I could record the issue as it happens (i.e., trying to record my drive mode selector while driving). However upon reiterating the risk to safety and numerous reports of identical issues raised by other drivers, they reached back out to Porsche and eventually found that Porsche now acknowledges the issue but does not know when it will be addressed. Even after their second inspection, the issue has still continued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454249February 26, 2022
ELECTRICAL SYSTEM, ENGINE
The car while coasting around 50 mph shifted from drive to neutral spontaneously. Then later shifted from drive to park spontaneously at a stoplight twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453560February 23, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Electrical system error message appeared when I turned on the car. I exited and locked the car in an attempt to reset the system. I tried this several times with no success so I attempted to call for a tow. After waiting 20 minutes I tried again to exit the car and lock it. This time when I reentered the car it started and I drove home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453548February 22, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Without warning the car flashed an "Electrical Failure" warning and then lost all power and coasted to a stop while "bucking" slightly. This stranded us on the side of a narrow 2-lane road (NV28) with limited visibility. The high-voltage battery in the car apparently failed. This has been verified by the dealer. Our safety was put at risk by being stopped in a dangerous location on a narrow 2-lane road at night with falling temperatures. The "Electrical Failure" warning happened simultaneously with the vehicle losing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449207January 28, 2022
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The car showed the error from start. It did not show any signs of trouble before this incident. It seems to have happened to plenty others and for some, restarting the vehicle clears the faults. For me it has not cleared after 3 attempts over 6hrs. - The systems which showed malfunction were: 1. ParkAssist: sensors around the car which are used to emit series of beeping sounds when the vehicle approaches a near-by object 2. Rear Cross Traffic Alert: uses cameras and other sensors to detect if a vehicle is crossing behind the car and alerts the driver. - The car has rather limited rear visibility (very small rear window). Driving in reverse is severely compromised without the aid of these systems - The car has not been seen by the dealer(nor anyone else) yet. Appointment is in 2 weeks - Warnings did show up on the display. I've attached pictures of the instrument cluster with the errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448387January 21, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Porsche Taycan. The contact stated that the vehicle was fully charged however, after three days of inactivity the battery drained. The contact contacted the dealer who had not officially diagnosed the vehicle. The dealer stated that the battery needed to be recharged to transport the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444332December 19, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The back up camera in the Taycan is very difficult to use. The view is not clear and very distorted making it hard to judge distances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442473December 2, 2021
BACK OVER PREVENTION: WARNINGS
The Park Assist system frequently throws a warning that the system is malfunctioning & requires service. During this time the system does not in fact work. However, the system will work again after the car has been turned off for a while, so it seems like the error message is wrong and it’s more of a software problem then a hardware problem that requires service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438490October 28, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview camera picture quality is poor, even in ideal weather conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436290October 11, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
On August 28, 2021, I was on I-75 in light traffic going about 70 MPH when a red alert on my screen appeared that said, “COLLISION WARNING.” It remained illuminated for about 3 seconds, then disappeared. It startled me because I didn’t know what evasive action to take. There were no vehicles even close to me. I also continue to receive "Driver Attention Required" warnings from time to time. My dealer told me that can happen if I don't have both hands on the wheel. In all instances, I had both hands tightly on the wheel. I sent an email to my dealer's manager with a request that he document this with Porsche corporate and that I receive a written response that includes the number of owners reporting a similar event to Porsche, Porsche's attempts to ascertain a cause, Porsche’s determination of the probable cause and Porche’s proposed remedy. He replied, "I’ve escalated your concerns to PCNA." They asked me to take my 2021 Taycan RWD in for them to download the event log for analysis. I did that. Hearing nothing back three weeks later, I followed up with another email to my dealer. I promptly received a phone call from the service manager saying that he was told by PCNA "that they reviewed the log, they have never seen or heard of the problem and that they don't know what may have caused it."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435205October 2, 2021
AIR BAGS
I'm submitting this information because I was in a accident and my airbags didn't deploy, taking speed and location of impact into consideration I think the airbag should've deployed, the vehicle that crossed over from the left 3rd lane to make a right turn was luckily hit on rear passenger door of SUV avoiding center pillar and rear tire, however their vehicle airbag did deploy for its front passengers and my passenger EV sports sedan airbags did not. Currently my EV passenger sports sedan hasn't been assessed, it has been towed to Tysons Corner Collision Center in Vienna, VA. I had no airbag failure notices prior to 9/25 accident which occurred on E Market Street and Cardinal Park Drive., Leesburg, VA The claim has been submitted to USAA.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11433024September 15, 2021
SERVICE BRAKES
The vehicle would loose braking pressure after a few minutes of driving. This occurred when the vehicle transitions from regenerative braking to standard braking. Dealer states it is a problem with the brake booster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431568September 3, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Got into the car like every morning but car displayed a warning “Electrical System Error, Park vehicle in safe place” Car would not start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431492September 2, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The rear camera required by the DOT presents a distorted image making objects appear farther away than they actually are. The problem is a commonly discussed topic as an issue with the camera software on multiple Taycan Forums. See: https://www.taycanforum.com/forum/threads/backup-camera-quality-to-improve.6423/page-3#post-91894 The safety of persons standing to close to the vehicle may be impacted as the driver would think they are father away from the vehicle. Damage to property can occur by relying on the image and hitting an object that appears farther away than it is. I backed up into a garage pillar support which presented being farther away from the vehicle than it was causing US$2,500 to repair. The vehicle has not been inspected, this is a widely complained about issue among Taycan owners See the Taycan Forum https://www.taycanforum.com/forum/threads/backup-camera-quality-to-improve.6423/page-3#post-91894
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11430353August 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am getting a warning and sometimes unwanted braking. the warning is that driver must assume control but this happens when I have all the driver's assist features turned off. on a recent 1500 mile road trip this fault happened at least 10 times at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429897August 20, 2021
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Porsche Taycan. The contact stated that while driving 20 MPH, the vehicle began to shudder and then stalled as the "electrical system error, park vehicle in a safe place" warning message illuminated on the instrument panel. The vehicle failed again soon after restart. The contact was able to drive the vehicle to his home. The contact then called the local dealer and the vehicle was towed to the dealer. The next day, the contact received notification of NHTSA Campaign Number: 21V486000 (Engine and Engine Cooling, Electrical System) which was linked to the failure. Despite several attempts to repair the vehicle under the recall, the vehicle was not repaired. The vehicle remained in the dealer possession. The contact was recently informed by the dealer that a German engineer would be sent their location to repair the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,234.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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