Porsche Cayenne Complaints

666 consumer complaints on file.

#11318783March 20, 2020
ENGINE
ON THE BACKSIDE OF THIS V8 ENGINE THERE IS A COOLANT DISTRIBUTION TUBE THAT HAS COOLANT BARB PRESSED INTO THE CAST ALUMINUM DISTRIBUTION TUBE WITH ADHESIVE. WHILE DRIVING FROM WOR TO HOME, THE ADHESIVE FAILED 19MAR20 CAUSING THE BARB TO SLIP OUT OF THE TUBE ALLOWING LARGE AMOUNTS OF COOLANT TO GUSH OVER THE HOT EXHAUST AND OUT FROM UNDER THE CAYENNE. THE ENGINE CONTROL UNIT RECOGNIZED LOW COOLANT LEVEL THE DASH PANEL FLAGGED "LOW COOLANT" AND THE VEHICLE WAS PULLED OVER BEFORE OVERHEATING THE ENGINE. FORTUNATELY DUE TO THE TELEWORKING STATUS OF WHERE I WORK THERE WAS NO TRAFFIC BEHIND ME AND THANKFULLY NO MOTORCYCLIST. I WOULD EXPECT MORE A $71,145 VEHICLE FROM PORSCHE EVEN AFTER 12 YEARS AND 140K MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316260March 5, 2020
FUEL/PROPULSION SYSTEM
TRANSFER CASE FAILURE AT 91,000 MI. ERRATIC ACCELERATION AND CLUNKING AND JERKING OF VEHICLE WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315886March 3, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVER'S SEAT BELT BUCKLE INTO THE RECEIVER, THE SEAT BELT FAILED TO LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310074February 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DIRVING THERE WAS AN ABNORMAL NOISE COMING FORM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THIS OCCASION WAS THE THIRD TIME THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306756February 3, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302892January 29, 2020
FUEL/PROPULSION SYSTEM
PORSCHE RECALLED THIS FUEL PUMP (17V-576) AFTER I REPLACED FOR THE SAME REASON IT WAS RECALLED. I'VE CONTACTED PORSCHE SEVERAL TIMES AND THEY STILL HAVE NOT ADDRESSED REPLACING THE FUEL PUMP FILTER FLANGE. IT'S BEEN MORE THAN 2 YEARS NOW? WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299300January 14, 2020
ENGINE, UNKNOWN OR OTHER
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298556January 11, 2020
POWER TRAIN
CAR HAD TRANSFER CASE REPLACED AT 20K AND NOW TOLD TO DO AGAIN AT 46K. SUDDEN JERK AND LOSS OF ACCELERATION WHEN CAR IS GOING FROM 3 TO 4 GEAR OR UNDER 25MPH. ISSUE SEEMS TO BE PRETTY MUCH ON MOST CAYENNES AND COST $5000 TO REPAIR. MINE IS A 2014 MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292266December 31, 2019
POWER TRAIN
AT ABOUT 25,000 THE CAYENNE STARTED MAKING BUMP UPON ACCELERATION AND ESPECIALLY WHEN TURNING. I UNDERSTAND THIS CAN BE A SAFETY ISSUE UNLESS ADDRESSED .THE DEALER DIAGNOSED THE PROBLEM AS THE TRANSFER CASE WHICH WAS REPLACED. NOW WE HAVE 49,000 MILES ON THE VEHICLE AND IT IS STARTING TO EXHIBIT THE SAME TRANSFER CASE SYMPTOMS AS BEFORE. IN GOOGLING THE INTERNET THIS PROBLEM SEEMS TO BE QUITE PREVALENT WITH BOTH THE PORSCHE CAYENNE AND MACAN. MOREOVER, THE COST REPLACE A TRANSFER CASE IS IN THE $5,000 WHEN OUR OF WARRANTY WHICH MY 2014 IS NOW. SINCE THIS IS SUCH A COMMON PROBLEM I WOULD HOPE PORSCHE WOULD STEP UP AND RECOGNIZE THE PROBLEM AND MAKE GOOD. I ALSO HAVE A 2000 TOYOTA LAND CRUSIER WITH 245,000 MILES WHICH HAS NEVER HAD MANY PROBLEMS AND CERTAINLY NO TRANSFER CASE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291288December 26, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP GEARS SEEMS TO BE MISSING AND JUMPY BETWEEN 2-5 GEARS, LIKE SHUDDERS ON GEARS. I READ THAT IT'S COMMON PROBLEM WITH CAYENNE. THIS NEEDS TO BE ADDRESSED BY PORSCHE AS IT IS VERY COSTLY. VEHICLE ONLY HAVE 21,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286672December 3, 2019
POWER TRAIN
THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKDOWN/SHUTDOWN IF NOT CORRECTED. NUMEROUS OWNERS EXPERIENCE THE SAME ISSUE. THE MANUFACTURER ACKNOWLEDGES THE DEFECT AND IS NOW PROVIDING NEWLY DESIGNED REPAIR PARTS DESCRIBED AS PERMANENTLY SOLVING THE PROBLEM AND COVERED BY A 2-YEAR WARRANTY AT A COST IN EXCESS OF $5,500 RETAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282603November 27, 2019
SERVICE BRAKES, STEERING
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282620November 27, 2019
FUEL/PROPULSION SYSTEM
WHEN TRYING TO ACCELERATE INTO TRAFFIC VEHICLE WILL EXPERIENCE WHAT FEELS LIKE A DEAD SPOT IN THE ACCELERATOR AND THEN LURCH FORWARD AT A HIGH SPEED THIS CONDITION HAS BEEN REPORTED ON NUMEROUS COMPLAINT SITE CONCERNING VARIOUS PORSCHE VEHICLES AND SPECIFICALL CONCERNING PORSCHE CAYENNE DEALER SAYS CAR IS FINE.UNSAFE TO DRIVE SINCE YOU NEVER KNOW WHEN IT WILL ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282727November 27, 2019
POWER TRAIN
WHILE ACCELERATING TRANSMISSION SHIFTING FROM 2 TO 5 GEAR, IT SHUDDERS AND POWER LURCHES. SAME WHILE MAKING TURN AT STOP SIGN FROM STOP TO ACCELERATE AT CITY STREET POWER LURCHES. POSSIBLE TO CAUSE T BONE ACCIDENT. HIGH CHANCES OF COMPLETE POWER LOSS DUE TO TRANSMISSION FAILURE DUE TO FAULTY TRANFER CASE RESULTING IN CATASTROPHIC ACCIDENT. ASK PORSCHE TO REPLACE TRANFER CASE WITH NEW DESIGNED TRANFER CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282514November 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. WHILE DRIVING, A LOUD UNKNOWN NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280095November 20, 2019
POWER TRAIN
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS TO THE VEHICLES. *JS *JS - (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279818November 13, 2019
ENGINE, UNKNOWN OR OTHER
THE CAR LOST POWER AND STALLED ON THE HIGHWAY WITHOUT WARNING, THE ROAD WAS THE GARDEN STAT PARKWAY IN NEW JERSEY , HAPPENED IN MID NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276940October 29, 2019
STRUCTURE:BODY
THE EDGES OF THE METAL PART THAT ENSURES CLOSURE OF THE TRUNK IS VERY SHARP. FINGER WAS SLICED ON THIS METAL PART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11270126October 22, 2019
SEATS
POWER DRIVERS SEAT MOVED FORE/AFT AND UP/DOWN WHILE DRIVING ON HIGHWAY ON 10.22.2019 ON ITS OWN. MOVING DRIVER AWAY FROM CONTACT WITH EITHER BRAKE OR GAS PEDAL AND A UNNATURALLY LONG REACH TO STEERING WHEEL. DRIVER ENGAGED BUTTONS TO MOVE SEAT FORWARD, PULLED OFF TO SAFE LOCATION AND SHUT DOWN/RESTARTED CAR. PROBLEM CONTINUED UPON RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269753October 20, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
PURCHASED A 2013 CAYENNE PORSCHE GTS WITH 67K MILES ON IT. NOTICED A KIND OF THUMPING SOUND WHEN ACCELERATING, USUALLY APPEARING AT 3K RPMS. VEHICLE SHUDDERS AND ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING. TOOK THE VEHICLE TO A MECHANIC TO DIAGNOSE THE FAULT AND THEY IMMEDIATELY KNEW WHAT IT WAS, ENGINE TRANSFER CASE FAILURE. THIS IS DUE TO A DESIGN FLAW ALLOWING WATER INTO THE TRANSFER CASE THAT PORSCHE IS AWARE OF AND YET TO ADDRESS. ON SOME OCCASIONS PORSCHE WILL PAY FOR THE $5K REPAIR BUT THE PART IS STILL REPLACED WITH A TRANSFER CASE WITH THE SAME FLAW. TRANSFER CASE FAILURE CAN LEAD TO A SUDDEN LOSE OF POWER AND POTENTIALLY CAUSE DEATH OR SERIOUS INJURY IF SOMEONE IS TRAVELING AT HIGHWAY SPEEDS. HIGHLY RECOMMEND ADDRESSING THIS WITH A RECALL FOR 2013 AND 2014 CAYENNES. I HAVE EXPERIENCED SUDDEN LOSE OF POWER DUE TO TRANSFER CASE FAILURE, NEATLY RESULTING IN A HIGHWAY COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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